Ofertas de empleo para Informática e IT en Cádiz

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada24 abr.

Agile TSQL Cloud Coumputing Office

Company Description

Join Us!

Why Talan?

For the4th consecutive year,Talan Spainhas been recognized as aGreat Place to Work! This year, we’re also celebrating our2nd certification in Poland, a significant milestone since opening our office there.

Talan is an international advisory group specializing in innovation and transformation through technology, with5,000 employeesand an annual turnover of600M€.

We offer our customers a continuum of services to support them at each key stage of their organization's transformation, with four main activities:

• CONSULTINGin Management and Innovation: Supporting business, managerial, cultural, and technological transformations.
• DATA & TECHNOLOGY:Implementing major transformation projects.
• CLOUD & APPLICATION SERVICES:Building or integrating software solutions.
• SERVICE CENTERS of EXCELLENCE:Providing technology, innovation, agility, sustainability of skills, and cost optimization.
  
  

Talan accelerates its clients' transformation through innovation and technology. By understanding their challenges and supporting them withtechnology, innovation, and data, we enable them to be more efficient and resilient.

Job Description

At Talan, we have a unique opportunity toget trained, gain experience, and launch your careerwith one of thelargest banks in Spain- a client that offers incrediblegrowth and professional developmentopportunities.

What makes this program a great opportunity?

✅We invest in your future– You’ll receive top-notch training in both technical and soft skills, preparing you to thrive in the industry.

✅You get paid from day one– During the training period, you’ll be hired as a full-time employee and earn a salary.

✅A clear path to success– After successfully completing the program, you’ll have the opportunity to join the bank’s team as a Business Analyst.

Your main tasks will be:

• Participate in software development projects using Agile methodologies.
• Support the product owner with decision-making, acting as a bridge between developers and business stakeholders.
• Analyze and translate business needs into user stories and process flows.
• Manage backlogs and define product requirements.
• Identify areas for improvement.
• Ensure solutions align with business requirements.
• Maintain product functional documentation and explain new concepts to non-technical users.
• Support testing activities, including scenario creation, user acceptance testing (UAT), and reporting results.
• Learn and deepen knowledge of trade finance solutions and their technical aspects.
• Collaborate with internal teams proactively, focusing on teamwork and communication.
• Work in an international environment, using English as the primary language.
  
  

Qualifications

Required Skills:

• Project Managment / Agile Meth basics
• Soft skills as: assertive communication (oral and writen), time managment, stakeholder's managment
• English (professional)
  
  

Desirable:

• Banking and Finance Knowledge (higly desirable)
• +6 monts of experience
• Spanish (Higly desirable)
• Basics of SQL
  
  

This is a hybrid position based in Málaga, Spain. Relocation is mandatory.

Additional Information

What do we offer you?

• Full-time contract.
• Smart Office Pack so that you can work comfortably from home.
• Training and career development.
• Benefits and perks such as private medical insurance, life insurance, flexible remuneration.
• Possibility to be part of a multicultural team and work on international projects.
• This is a hybrid position based in Málaga, Spain. Relocation is mandatory.
• Possibility to manage work-permits.
  
  

If you are passionate about development & tech, we want to meet you!

Talan Spain’s commitment to non-discrimination based on gender, race, ideology, or any other reason, in accordance with the company’s "Equality Plan" and the current regulations on gender equality between women and men (Royal Decree-Law 6/2019).

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada22 abr.

Excel Office Word

Necesitamos incorporar a un Club Manager con capacidad de trabajo en equipo, de liderazgo, dirección, con grandes habilidades comunicativas y habilidad de generar empatía, además de impecable en los detalles y capaz de poder gestionar de forma autónoma el centro de trabajo.

El candidato/a ideal para este puesto debe poseer tanto conocimientos como profundidad técnica sobre la empresa y el sector fitness. Será una persona central en el proceso de toma de decisiones del club, trabajando con múltiples personas de diferentes equipos cuando sea necesario, así como, gestionando y dirigiendo a su equipo.

Funciones

• Garantizar en todo momento una excelente atención al socio por parte de todo el equipo y del perfecto mantenimiento de las instalaciones bajo los estándares de calidad establecidos por la compañía.
• Generar y velar por un servicio de alta profesionalidad y de calidad, siempre teniendo presente los valores de la compañía, velando por la consecución de objetivos marcados.
• Seguimiento del cumplimiento de todas las normas de seguridad e higiene.
• Tener de forma constante presente la máxima atención y el mejor servicio orientado al cliente.
• Seguimiento y control del personal de fitness incentivando un ambiente laboral óptimo e instruyendo en los procedimientos y normativa de operatividad de la compañía.
  
  

Ofrecemos

• Contrato indefinido.
• Jornada completa.
• Posibilidad de crecer profesionalmente dentro de una de las empresas líderes del sector del fitness.
• Formación continua.
• Desarrollo profesional.
• Estabilidad laboral.
  
  

Requisitos mínimos

• Licenciado/a en INEF o Graduado/a en Ciencias de la Actividad Físca y el Deporte.
• Se valorará Master en Gestión de Instalaciones Deportivas.
• Experiencia previa en trabajo de gestión de equipos, consecución de objetivos, indispensable al menos 1 año de experiencia en el sector del fitness.
• Office nivel medio-alto (word y excel)

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada20 abr.

C++ Office

Organisation/Company: University of A CoruñaResearch Field: PhysicsResearcher Profile: First Stage Researcher (R1)Positions: Bachelor PositionsCountry: SpainApplication Deadline: 16 Apr 2025 - 15:00 (Europe/Brussels)Type of Contract: TemporaryJob Status: Full-timeHours Per Week: 35Offer Starting Date: 1 Jun 2025Is the job funded through the EU Research Framework Programme?

European Union / Next Generation EUReference Number: 2025/CP/065Is the Job related to staff position within a Research Infrastructure?

NoOffer DescriptionGrant/funding reference: RYC2021-031989-I, Component 17, Inversion 4, BDNS 602408Job title: Preparation of the first R3B experiment to study unbound states of 23,24OResearch line / Scientific-technical services: Analysis of nuclear physics experimentsJOB LOCATION AND SCHEDULE: CITENI, Monday to Friday from 9h30 to 13h30 and from 15h30 to 18h30.Tasks to be performedThe tasks of support to be carried out will focus on the preparation of the first R3B experiment for the study of unbound states of 23O and 24O.Duration of the contractThe contract is fixed term.Minimum Requirements- Academic qualification: Degree in Physics.Eligibility Criteriad) Selection and assessment criteria:Experience in data analysis with ROOT, C++ and the R3BRoot software.

10 points per quarter of experience, with a maximum of 30 points.Demonstrated experience in the analysis of nuclear physics experiments.

10 points per quarter, with a maximum of 30 points.Demonstrated experience in research with scintillator detectors for the detection of protons.

5 points per quarter, with a maximum of 20 points.Have completed a university master's degree in physics, preferably nuclear and particle physics.

1 point for each 25 hours, maximum of 20 points.The minimum grade required to form part of the waiting list is 60 points.The minimum grade required to be a beneficiary of the contract is 60 points.Selection ProcessWHERE TO APPLY: UDC online services site.

Applications should be addressed to the Office of the Vice-Rectorate for Research and Transference, and include the call reference.DEADLINE: 5 working days from the day following the publication of the call on the official bulletin board of the UDC online services site.PLACE OF PUBLICATION OF RESULTS: Official bulletin board of the UDC online services site.Additional CommentsCopy of national identity document.Copy of degree certificate.CV.

• If you are a candidate from abroad Spain, please contact ****** for instructions on how to apply to this call.
  
  

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• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada19 abr.

How to apply: Please send applications (subject email: Position + Location) consisting of a CV and a covering letter (max.

2 sides of A4) explaining the candidate's suitability and experience making explicit reference to the Job Description and Person Specification to ****** Inspired Schools?Inspired offers a great opportunity for students and recent graduates to be transformed by an enriching experience.

While exploring new and exciting environments, you will be able to learn about yourself and to expand your teaching progress to new levels.It is a chance to be part of a different model of education that prepares pupils as multi-skilled individuals and embrace future endeavours empowered by their abilities.Inspired schools are individually designed and developed in response to their environment and location and remain anchored in the vibrant cultures in which they inhabit.

Collectively, they form an international community that nurtures each student's academic and personal development with the application of a progressive, dynamic, and innovative educational model.What are we looking for?If you want to get involved in an international experience and help children to develop their skills, join us!

We are looking for a student who has:University QualificationExposure to multiple cultures and cultural sensitivityApproachable nature combined with excellent listening skillsUnderstanding and appreciation of all aspects of boarding lifeHigh standard of personal and professional conductFlexible and imaginative with the passion to provide students with different life activitiesThe Boarding House is committed to providing an excellent standard of pastoral care and academic support for all its students.Main ResponsibilitiesTo provide for the safety, good discipline and pastoral well-being of all students in the boarding communityTo make time for each individual boarder, ensuring good and effective communication with all boardersTo ensure a calm environment is established on the bedroom corridor.To, where possible, attend the Boarding House meeting each week.To support the School's disciplinary policy and, by encouragement and reward and by a clearly understood and fair system of sanctions, foster an acceptance of the code of conduct of the Boarding community and School;To strive to ensure that the individual circumstances, needs, strengths and weaknesses of each student are identified and known by staff as needed, so that individual opportunities, talents and potential are developed and maximisedTo take reasonable steps to ensure the safety and security of all pupils at all times when they are in the Boarding HouseTo encourage pupils to adopt a healthy lifestyleTo ensure that pupils treat the belongings of others, and the fabric and furnishings of the Boarding House, with respectTo be aware of the academic strengths and weaknesses of pupilsTo support pupils regarding any emotional, academic, social or behavioural problems that they may haveTo fulfil the requirements of the school's policy on child protection

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• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada19 abr.

¿Te interesa el sector eólico? ¿Quieres formar parte de una empresa líder en energías renovables y desarrollar tu carrera profesional?

Region MED > SBU MED Service > Preventivos

Vestas está buscando Service Technicians para unirse a su equipo en Cádiz. El Departamento de Service es responsable del mantenimiento óptimo de los parques eólicos, asegurando el máximo rendimiento de los aerogeneradores y garantizando la satisfacción de nuestros clientes. Nuestro equipo se encarga de que las turbinas operen a su máxima capacidad, generando la mayor cantidad de energía posible y contribuyendo a un futuro más sostenible. Además, desempeña un papel clave en la fidelización de nuestros clientes a largo plazo.

Responsabilidades

• Mantenimiento correctivo y preventivo de los aerogeneradores
• Localización y corrección de fallos y averías
• Asistencia en la puesta en marcha de los aerogeneradores
• Cumplimentación y mantenimiento de documentación específica
• Medición y reporte de indicadores clave y objetivos del área
  
  

Requisitos

• Título en Ingeniería o Formación Profesional de Grado Superior (FP2), preferiblemente en rama eléctrica
• Experiencia en mantenimiento eléctrico industrial (no imprescindible)
• Conocimientos en interpretación de planos eléctricos
• Capacidad para trabajar en altura y en condiciones climatológicas adversas
• Inglés leído para comprensión de manuales técnicos
• Carnet de conducir en vigor y con todos los puntos de la DGT
• Residencia en Algeciras, Tarifa o alrededores
  
  

Competencias

• Persona joven, con ganas de aprender y desarrollarse en el sector eólico
• Trabajo en equipo y atención al detalle
• Proactividad y responsabilidad
• Condiciones
• Horario general de lunes a viernes de 8:00 a 17:00
• Guardias remuneradas cada 2-3 meses los fines de semana
• Contrato estable con beneficios adicionales
  
  

¿Qué ofrecemos?

Un entorno dinámico e internacional con oportunidades de crecimiento

Salario competitivo, bonus del 5% y dietas según convenio

Vehículo de empresa y cobertura de gastos de desplazamiento

Formación y certificación en mantenimiento de aerogeneradores

Seguro de vida y tarjeta de comida

Si quieres unirte a Vestas y desarrollar tu carrera en el sector eólico, ¡inscríbete ahora!

BEWARE – RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement

At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.

With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

• Nivel de experiencia---
• Tipo de contratoFreelance
• Publicada19 abr.

Office

Job Description:

An opportunity for a Construction Project Management has arisen within Airbus Operations, Puerto de Santa María (Cádiz).

Responsibilities

To manage and ensure the execution of the construction projects under his/her responsibility (infrastructures, buildings, hangars, industrial areas, etc.) either being a new construction or the refurbishment of an existing building, requested by internal or external customers , all along the different phases of the project, achieving its milestones in time, cost and quality.

Skills

Is your profile aligned to the following list of skills? Apply! We are looking forward to know you:

• Educated to Degree level in Industrial or Civil Engineering, Architecture or a related discipline (Master or equivalent level EQF level 7)
• Experience in Project Management, special focus on construction.
• Strong interpersonal and communication skills.
• English: Negotiation level
• Spanish: Negotiation level
  
  

WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?

At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:

• Vacation days plus additional days-off along the year.
• Attractive salary.
• Collective transport service in some sites.
• On-site facilities (among others): free canteen, kindergarten, medical office.
• Possibility to collaborate in different social and corporate social responsibility initiatives.
• Excellent upskilling opportunities and great development prospects in a multicultural
  
  

environment.

WANT TO KNOW MORE ABOUT US? #AirbusDiversity

Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions

to customers on a worldwide scale, pioneering sustainable aerospace for a safe and united world.

With around 130,000 employees and as the largest aeronautics and space company in Europe and a

worldwide leader, Airbus is at the forefront of the aviation industry, connecting people and places via air

and space.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible,

we foster flexible working arrangements to stimulate innovative thinking.

Last but not least, the company has been awarded with the “Top Employers Spain 2023” certification

and "Top Employers Europe 2023" by Top Employers Institute.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Operations SL

Employment Type:

Agency / Temporary

Experience Level:

Entry Level

Job Family:

Programme & Project Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada18 abr.

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.

Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.

With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:Decskill Talent: We believe that our people are key to our success.Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients.

We collaborate with clients to drive innovation, ensuring project success and business growth.Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.We are looking for a Business Analyst for an International Project based in Madrid (hybrid model).Responsabilities:Process Mapping and Analysis: Create visual representations of workflows to understand the sequence of activities, decision points, and roles involved in a process.Data Collection and Analysis: Gathering, cleaning, and analyzing data related to process performance to uncover patterns, trends, and metrics - identify opportunities for optimization and measure the impact of process changes.Requirements Gathering: Collaborating with stakeholders to define process objectives, identify desired outcomes, and document specific requirements.

Conducting interviews, workshops, and surveys to gather input from various organizational departments and levels.Process Design and Improvement: Developing and modeling new or improved processes based on analysis findings and stakeholder requirements.

This includes creating detailed process maps, defining roles and responsibilities, and establishing performance metrics.Stakeholder Engagement: Engaging with various stakeholders to gather insights, understand their needs, and incorporate feedback into the process design.

This ensures that the processes are aligned with the organization's goals and objectivesDocumentation and Reporting: Documenting the current state of processes, proposed changes, and the outcomes of implemented changes.

Providing regular updates and reports to management and other stakeholders to keep them informed of progress and any issues.These responsibilities ensure that business process analysts effectively support business transformation by optimizing processes, making data-driven decisions, and successfully implementing process changes.Requirements:A business process analyst supporting a business transformation needs a diverse set of skills to navigate the complexities of this role effectively.Analytical Skills: The ability to dissect complex processes, identify inefficiencies, and develop solutions that enhance productivity.

This involves a keen eye for detail, logical reasoning, and accurate data interpretationTechnical Proficiency: A solid understanding of the technical tools and software used in process analysis, such as process modeling software, data analysis tools, and automation technologies.

This knowledge facilitates effective communication with IT teams and aids in implementing process improvements efficientlyCommunication Skills: Strong verbal and written communication skills are crucial for collaborating with stakeholders, documenting requirements, and presenting findings.Project Management Skills: The ability to manage multiple tasks, set priorities, and meet deadlines.

This includes planning, organizing, and overseeing projects to ensure they are completed on time and within budgetProcess Mapping and Documentation: Creating detailed process maps and documentation to visualize workflows and identify areas for improvement.Problem-Solving Skills: The capability to identify root causes of issues, propose process improvements, and implement solutions that enhance efficiency and productivityFluent in Spanish and English (mandatory)If you're interested in this job please send your CV in English to ****** with reference "MF/BAM"Decskill is committed to equality and non-discrimination with all our talents.

We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada18 abr.

Company Description

Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.

Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.

Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.

Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers.

Job Description

The Assistant Housekeeper Manager is the main person responsible for ensuring the smooth and excellent operation of the entire housekeeping department. This includes overseeing the department's various teams, setting standards and work methodologies in collaboration with the Director of Housekeeping, and ensuring that guests receive flawless, hassle-free service in all areas during their stay.

Responsibilities

• Adheres at all times to Fairmont's quality and service standards, consistently embodying the brand's values and ethos.
• Acts as a role model of conduct, teamwork, and leadership within the hotel team, maintaining a positive and proactive attitude while leading by example.
• Maintains excellent courtesy toward guests, respecting their privacy and adapting to their needs at all times.
• Develops service and quality standards for all departmental areas in collaboration with the Director of Housekeeping, adapting chain-provided standards to maximize hotel efficiency.
• Implements operational methodologies at both operational and supervisory levels, including administrative processes and quality controls to ensure adherence to standards.
• Trains and mentors teams, leading by example and conducting constant follow-ups to achieve optimal performance levels. Identifies training needs and adapts to current situations.
• Supports supervisory teams in their tasks as operational requirements demand, showing consistent support and leading by example to ensure guest satisfaction.
• Audits as many rooms as possible, both occupied and unoccupied, during morning and turndown services, ensuring strict compliance with standards while considering guest preferences.
• Places special emphasis on guest preferences, leading the team in this regard, promoting personalization, and ensuring attention to detail in daily tasks.
• Maintains constant supervision of all hotel areas to ensure optimal condition, coordinating with supervisory teams to address deficiencies or incidents.
• Serves as the main point of reference for client-related situations, managing complaints related to the department and ensuring effective communication among all parties involved for resolution.
• Maintains constant and active communication with hotel operational departments to ensure coordinated and seamless teamwork, delivering a luxury experience to guests.
• Acts as a key figure in conveying new ideas, processes, and projects to the team, ensuring decisions are effectively communicated throughout the department.
• Prepares staff schedules based on hotel occupancy and needs, including events or special functions, ensuring the team size is appropriate for task completion.
• Performs administrative tasks assigned by the Director of Housekeeping, with a special focus on cost-control processes.
• Establishes maintenance protocols for equipment, including routine inventories and periodic functionality checks.
• Coordinates inventory of hotel linens and towels to ensure proper tracking of materials and prevent losses or improper usage.
• Utilizes hotel software correctly to ensure efficient communication and operational effectiveness.
• Actively shares inspection results with the team, using this information to recognize accomplishments and identify areas for improvement.
• Handles client-related incidents with precision, including lost items, locked safes, damage claims, and other guest concerns.
• Manages pest-related incidents and ensures proper procedures are followed.
• Has thorough knowledge of the hotel's infrastructure, services, and schedules, sharing this information with guests as needed.
• Stays informed daily of all hotel events, VIP guests, functions, and special situations, ensuring communication with the team to promote daily operational awareness.
• Supports the Director of Housekeeping in their duties, acting as their substitute during absences, attending daily hotel meetings, and presenting projects.
• Performs other tasks as assigned by the Housekeeping Management Team or the Hotel Management.
  
  

Qualifications

• Secondary Education.
• Valid Driver’s License (Category B).
• Previous experience in similar positions is essential, with experience in the luxury segment being highly valued.
• B1 level English is mandatory; additional languages are a plus.
• Ability to remain standing and move around the hotel for an extended part of the workday.
• Ability to work with and manage the chemical products used in the hotel.
  
  

Candidate must be a citizen of the European Union or possess a valid work permit for Spain.

Additional Information

What Is In It For You

• Competitive Salary and Benefits
• Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada15 abr.

ITIL

About Netgear Business
Helping Gibraltar businesses grow. We are a leading IT solutions provider dedicated to delivering exceptional service and supporting our clients’ success.

The Role
We are seeking an experienced Service Delivery Manager to lead our IT service delivery team (6–10 people) and ensure operational excellence, continuous improvement, and outstanding customer service. As a key member of our Senior Leadership Team, you will drive business growth, support your team’s development, and maintain strong client relationships.

Key Responsibilities
• Oversee all IT service operations, ensuring service excellence and continuous improvement.
• Act as the final escalation point for technical issues; provide Level 3 support and cover Level 2 as needed.
• Support the Service Desk Manager in daily operations and strategic planning.
• Collaborate with the sales team to support business growth and client acquisition.
• Manage and deliver projects on time and within budget, including technical project work and post-project reviews.
• Design and implement operational changes to enhance efficiency and customer satisfaction.
• Champion customer service excellence, ensuring client issues are resolved promptly and in clear, client-friendly language.
• Develop and present Quarterly Business Reviews (QBRs) and technology roadmaps to key clients.
• Lead, mentor, and develop the service delivery team, fostering a culture of continuous learning.
• Prepare and present regular performance and service delivery reports to the Senior Leadership Team.

What We’re Looking For
• Minimum 3 years’ experience managing a team in IT service delivery or a related field.
• Preferred certifications: ITIL, Microsoft 365, CompTIA Network+ (or similar networking).
• Strong experience with Microsoft 365 administration and Microsoft server environments.
• Excellent leadership, communication, and relationship-building skills.
• Commercial awareness and experience collaborating with sales or business development teams.
• Project management experience, including technical project delivery.
• Analytical mindset with a focus on continuous improvement.

What We Offer
• Approx. €40,000 salary (paid in GBP, negotiable based on experience)
• Training and professional development opportunities
• Staff discounts on hardware purchases
• Supportive, growth-focused team environment

How to Apply
Please send your CV and cover letter to [email protected]. We look forward to hearing from you!
Let me know if you’d like to adjust any details or add more about your company culture, benefits, or the application process.