Ofertes d'ocupació de Cap de Botiga a Bizkaia

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada18 de març

Outlook

Job Description

As the Store Manager, you will be responsible for the overall performance of an individual store, with a primary focus on delivering great customer experiences that drive sales and profitability. Your leadership will be pivotal in guiding a dedicated team to efficiently run the store operations. By prioritising both direct interactions and behind-the-scenes support, you'll cultivate an environment where every customer feels valued and every aspect of the store contributes to its success, ultimately maximising profits.

Key Responsibilities:

• Offering customers a high level of service through styling advice, product knowledge and store experience 
• Analysing selling information and taking responsibility for the store sales performance  
• Leading and motivating a team of managers, visual merchandisers and sales advisors to achieve excellent standards of service 
• Leading recruitment and ensuring induction and training of new starters is carried out well
• Identifying future talents and putting together development plans to support their progression 
• Overseeing store operations  
• Creating a great place to work 
  
  
  

• Good understanding of KPIs/selling reports, budgeting turnover and workforce hours
• Knowledge of Health & Safety standards
• Understanding of store operation routines (delivery, stock, inventory, etc.)
• Fluent in Spanish and good level of English (this will be assessed during the recruitment process)
• Good knowledge of best practice in employee relations
  
  
  

• You enjoy growing and leading a team, and building a people-first working environment
• You are results-focused & enjoy multitasking
• You like to grow and develop yourself and others
  
  
  

• You build a well-functioning team & embrace different points of view
• You stay up to date with the latest fashion trends, customer needs, competitor activity and make decisions about product, processes and service with the customer always top of mind
• You set relevant business goals that are ambitious and concrete, and you can adapt to changing circumstances
• Support others to grow by giving constructive feedback and encouraging their learning and development
• You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions
• You come up with new ideas & understand the need to be sustainable
• You prioritise efficiently and make careful, resourceful choices
• You communicate clearly & concisely, even during periods of uncertainty, actively listening to other perspectives
• You express your own opinions and are willing to accept and contribute to agreed outcomes
  
  
  

• Proven record in maximising selling
• You are successful in recruiting; managing talent and developing team members
• You have previous experience in managing employee performance
• Experience in collaborating with and leading a team of managers
  
  
  

• A day off on your birthday
• Discount platform: Advantages Club