Ofertes d'ocupació per a Atenció al client a Cantabria

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Machine Learning

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate.

Requirements

• Native fluency in Spanish
• Ability to express a wide range of emotions through voice
• Ability to record in a quiet environment without background noise
• Access to an at home recording studio
• Experience with any voice-related work (e.g., voiceover acting, podcasting, audio narration)
• Access to a high-fidelity microphone for recordings
  
  

• Background in on-screen or on-stage acting, classical voice training, or vocal music
• Access to an audio interface device
  
  

• Record short conversations that convey different emotions, accents, and audio modulations
• Review and provide feedback on recordings made by other users
• Review and edit scripts
• Ensure high-quality audio by maintaining clear, professional recordings
• Save files to Audacity and maintain organized file management
• You can view responses to frequently asked questions here - FAQ Document
  
  

• Currently, pay rates for core project work for voice recording are up to $60 USD per hour.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Key Responsibilities:

• Provide high-quality customer support to Norwegian-speaking clients, handling inquiries via phone, email, and chat.
• Assist customers with various banking-related queries, including account information, transactions, and online banking support.
• Troubleshoot and resolve customer issues in a timely and professional manner.
• Ensure compliance with bank policies, security procedures, and data protection regulations.
• Maintain accurate records of customer interactions and solutions provided.
• Escalate complex issues to specialized departments as needed.
  
  
  

• Language Skills: Native Norwegian speaker with B2-C1 proficiency in English.
• Experience: Previous experience in customer support or banking is a plus, but not required.
• Skills:
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a hybrid work environment.
• Good problem-solving abilities and attention to detail.
• Familiarity with basic banking processes and online banking tools is advantageous.
  
• Mandatory Requirement: Must pass a clean credit check to be considered for the position.
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Swift Office

Location: Malaga, Spain

Languages: Flemish (Native) + English (Fluent)

Work Schedule: 39 hours per week, Monday to Friday, 9:00 AM to 6:00 PM

Work Arrangement: On-Site

Role Overview

We are seeking a dynamic Customer Lifecycle Manager to join our team in Malaga. As a key point of contact for our Flemish-speaking clients, you will oversee the entire customer journey, ensuring satisfaction and loyalty from onboarding through retention. Your role is pivotal in driving long-term relationships and delivering outstanding customer experiences.

Key Responsibilities

• Manage the customer lifecycle process, including onboarding, engagement, and retention strategies.
• Act as the primary contact for Flemish-speaking clients, providing tailored support and addressing inquiries or issues.
• Develop and implement customer success strategies to maximize satisfaction and retention.
• Proactively identify upsell and cross-sell opportunities to drive growth.
• Collaborate with internal teams (e.g., Sales, Marketing, and Product) to align on customer needs and provide seamless solutions.
• Analyze customer data and feedback to identify trends and recommend improvements to processes and services.
• Handle escalations with professionalism and efficiency, ensuring swift resolution.
• Maintain detailed and accurate records of customer interactions and outcomes using CRM tools.
  
  
  

• Native-level proficiency in Flemish and fluent in English (written and spoken).
• Proven experience in customer lifecycle management, account management, or a similar role.
• Strong communication and interpersonal skills, with the ability to build trust and rapport with clients.
• Analytical mindset with experience in data-driven decision-making.
• Proficiency in CRM software and Microsoft Office Suite.
• Goal-oriented with excellent organizational and time-management skills.
• Ability to thrive in a fast-paced, collaborative environment.
  
  
  

• Competitive salary with performance-based bonuses.
• Comprehensive training and onboarding program.
• Opportunities for professional growth and development.
• A vibrant, multicultural work environment in the beautiful city of Malaga.
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada29 de març

📢 ¡Únete a Stock Logistic como Customer Service! 🚢🚆✈️

Empresa transitaria y operador logístico integral, especializada en la gestión y asesoramiento de tráficos de importación y exportación de mercancías, con capacidad para operar desde cualquier punto hasta cualquier destino a nivel mundial. Actualmente, estamos buscando incorporar una persona para su departamento de exportación en nuestro centro de trabajo ubicado en Valencia.

Las funciones a realizar en este puesto irán dirigidas a la gestión completa del proceso de exportación:

• 🛳️ Bookings / Reserva de Cargas con Navieras.
• 📦 Órdenes de Transporte.
• 📂 Apertura de Expedientes en Exportación.
• 📞 Comunicación Diaria con Clientes Directos y Agentes Internacionales para Status de Cargas.

Requisitos:

• 🕒 2 años de experiencia en el puesto en empresas del sector transitario.
• 📚 Conocimiento de Incoterms (acuerdos de compraventa).
• 🌍 Experiencia en trato con clientes y corresponsales internacionales.
• 💬 Inglés (nivel B1-B2), especialmente para comunicación por email.

Lo que ofrecemos:

• Jornada completa: Lunes a jueves: de 8:30 a 14:00 y de 15:30 a 18:00. Y los viernes: de 8:30 a 14:00.
• Jornada intensiva en agosto: 08:00 a 15:00.
• Salario competitivo, acorde a tu experiencia y competencias.

¿Te interesa ser parte de un equipo que mueve el mundo? 🌎 ¡Aplica ahora y navega hacia nuevas oportunidades con nosotros! 🚀

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 de març

Descripción de la oferta

• Este departamento está dedicado a mejorar la experiencia de nuestros huéspedes desde el primer contacto.
• Como Customer Relations Agent (Telefonista), serás la primera voz y la cara amigable que nuestros huéspedes encuentren al contactar con nosotros.
• Serás responsable de proporcionar un servicio excepcional a través de la atención telefónica, asegurando que cada llamada se maneje con profesionalismo, cortesía y eficiencia.
• Tu capacidad para comunicarte de manera clara y comprensible en varios idiomas será crucial, ya que trabajamos en un entorno internacional.
• Además de gestionar las llamadas entrantes y salientes, tendrás la oportunidad de ser un punto de contacto clave para nuestros huéspedes, brindando información sobre nuestras instalaciones, servicios y actividades locales.
• Tu actitud proactiva y tu disposición para ir más allá para satisfacer las necesidades de nuestros clientes marcarán la diferencia en su experiencia con nosotros.
• Si tienes pasión por el servicio al cliente, habilidades comunicativas excepcionales y un espíritu colaborativo, ¡nos encantaría conocerte y que formes parte de nuestro equipo!

Profil busqueda

FUNCIONES Y RESPONSABILIDADES :

• Gestión de la centralita telefónica del hotel.
• Responder, registrar y procesar todas las solicitudes, preguntas o preocupaciones de los huéspedes a través de nuestros canales de comunicación.
• Gestión de las llamadas internas y externas.
• Anexo entre los departamentos de Alojamiento y Restauración.
• Proporcionar información a los huéspedes sobre las características de las habitaciones, los servicios de la propiedad.
• Cumplimiento de los Estándares de LQA (Leading Hotels of the World) y Forbes
• Maximizar las ventas del hotel
• Gestión de pedidos (Upselling)
• Responder comentarios de los clientes
• Coordinación interdepartamental
• Apoyo al Director de F&B y Hotel Manager
• Gestión de prepagos
• Horario rotativo de Lunes a domingo (5 días laborales+ 2 días festivos)

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 de març

Machine Learning

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate.

Requirements

• Native fluency in Spanish
• Ability to express a wide range of emotions through voice
• Ability to record in a quiet environment without background noise
• Access to an at home recording studio
• Experience with any voice-related work (e.g., voiceover acting, podcasting, audio narration)
• Access to a high-fidelity microphone for recordings
  
  

• Background in on-screen or on-stage acting, classical voice training, or vocal music
• Access to an audio interface device
  
  

• Record short conversations that convey different emotions, accents, and audio modulations
• Review and provide feedback on recordings made by other users
• Review and edit scripts
• Ensure high-quality audio by maintaining clear, professional recordings
• Save files to Audacity and maintain organized file management
• You can view responses to frequently asked questions here - FAQ Document
  
  

• Currently, pay rates for core project work for voice recording are up to $60 USD per hour.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 de març

Machine Learning

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate.

Requirements

• Native fluency in Spanish
• Ability to express a wide range of emotions through voice
• Ability to record in a quiet environment without background noise
• Access to an at home recording studio
• Experience with any voice-related work (e.g., voiceover acting, podcasting, audio narration)
• Access to a high-fidelity microphone for recordings
  
  

• Background in on-screen or on-stage acting, classical voice training, or vocal music
• Access to an audio interface device
  
  

• Record short conversations that convey different emotions, accents, and audio modulations
• Review and provide feedback on recordings made by other users
• Review and edit scripts
• Ensure high-quality audio by maintaining clear, professional recordings
• Save files to Audacity and maintain organized file management
• You can view responses to frequently asked questions here - FAQ Document
  
  

• Currently, pay rates for core project work for voice recording are up to $60 USD per hour.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 de març

Teletreball

Principales funciones:

• Atención telefónica a distribuidores y clientes finales.
• Gestión administrativa de las distintas operativas diarias de soporte al canal de distribución
• Soporte en los procesos de contratación y postventa al canal de distribución.
• Apoyo en la gestión de fidelización de clientes existentes.
• Apoyo en la gestión de recobro.
  
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 de març

Machine Learning

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate.

Requirements

• Native fluency in Spanish
• Ability to express a wide range of emotions through voice
• Ability to record in a quiet environment without background noise
• Access to an at home recording studio
• Experience with any voice-related work (e.g., voiceover acting, podcasting, audio narration)
• Access to a high-fidelity microphone for recordings
  
  

• Background in on-screen or on-stage acting, classical voice training, or vocal music
• Access to an audio interface device
  
  

• Record short conversations that convey different emotions, accents, and audio modulations
• Review and provide feedback on recordings made by other users
• Review and edit scripts
• Ensure high-quality audio by maintaining clear, professional recordings
• Save files to Audacity and maintain organized file management
• You can view responses to frequently asked questions here - FAQ Document
  
  

• Currently, pay rates for core project work for voice recording are up to $60 USD per hour.