Ofertes d'ocupació per a Atenció al client a Bizkaia

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Fintech Office

Customer Support Agent | Barcelona | Full time / Part-Time (20h – 40h weekly)Discover exciting opportunities in a dynamic company!

DaoPay, a leading payment service provider with over 20 years of experience, is looking for talented team members who want to help shape the future of our company.

As a B2B expert, we offer customised solutions for global cashless payments.

Join our successful team and apply today as Customer Support Agent.

This role is a perfect fit for students (part-time and full-time) - allowing you to get real-world company experience while working on your educational degree.The Tasks:Provide End User support for DaoPay Phone Payments (PaybyCall or SMS where customers pay via phone or mobile) and additional payment solutionsConducting all support levels (1,2 & 3) via chat, e-mail, post and phoneIdentify potential issues based upon incoming queriesAssist the Fraud Department with transaction monitoring on a daily basisMaintain an open communication with other departments in the officeYour Profile:Studying any IT related fields of studyStrong communication skills and willing to communicate with internal and external partnersExcellent oral and written communication skills in English ; fluency in the German language is highly advantageous, additional languages welcomeInterested in payment servicesBeing a team playerSolution oriented and willingness to grow in the companyYou enjoy a multi-tasking environmentGood overall technical understandingWorking knowledge of MS Office; tech savvy and knowledge of additional software is most welcomeOur Offer:An opportunity to join a small and talented team in a growing, diverse and innovative FinTech companyWelcoming and international work environment with a flat hierarchyInspiring work community with the opportunity to work and learn alongside talented professionalsPossibility to grow within the firm and further development of skillsWeekly team lunches provided by the companyDaily supply of healthy food options and snacks (vegetables, fruits, tee, etc.

)Expected hours: 40 per week (we can consider part time option as well).Application Requirements:You are eligible to work on the Spanish labor market.Experience:1 year in customer service (Required)Language:Englisch (Required)Deutsch (Preferred)Work Location: In person (Barcelona city center office)Join us and shape your professional future in an innovative, international company with a great working environment.

Experience the benefits of a stable, internationally operating and expanding company and contribute your expertise to help shape the future of DaoPay .We look forward to welcoming you to our dynamic team.Apply today with your ENGLISH CV and motivation letter to ****** Types: Full-time, Part-time

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Machine Learning

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate.

Requirements

• Native fluency in Spanish
• Ability to express a wide range of emotions through voice
• Ability to record in a quiet environment without background noise
• Access to an at home recording studio
• Experience with any voice-related work (e.g., voiceover acting, podcasting, audio narration)
• Access to a high-fidelity microphone for recordings
  
  

• Background in on-screen or on-stage acting, classical voice training, or vocal music
• Access to an audio interface device
  
  

• Record short conversations that convey different emotions, accents, and audio modulations
• Review and provide feedback on recordings made by other users
• Review and edit scripts
• Ensure high-quality audio by maintaining clear, professional recordings
• Save files to Audacity and maintain organized file management
• You can view responses to frequently asked questions here - FAQ Document
  
  

• Currently, pay rates for core project work for voice recording are up to $40 USD per hour.
  
  

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• Tipus de contracteA temps complert
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Machine Learning

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate.

Requirements

• Native fluency in Spanish
• Ability to express a wide range of emotions through voice
• Ability to record in a quiet environment without background noise
• Access to an at home recording studio
• Experience with any voice-related work (e.g., voiceover acting, podcasting, audio narration)
• Access to a high-fidelity microphone for recordings
  
  

• Background in on-screen or on-stage acting, classical voice training, or vocal music
• Access to an audio interface device
  
  

• Record short conversations that convey different emotions, accents, and audio modulations
• Review and provide feedback on recordings made by other users
• Review and edit scripts
• Ensure high-quality audio by maintaining clear, professional recordings
• Save files to Audacity and maintain organized file management
• You can view responses to frequently asked questions here - FAQ Document
  
  

• Currently, pay rates for core project work for voice recording are up to $40 USD per hour.
  
  

• Flexibilitat horàriaSi
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• Tipus de contracteA temps complert
• PublicadaNova

Empresa con más de 50 años de experiencia en alquileres turísticos y presencia local en más de 30 oficinas repartidas por todo el territorio nacional, busca incorporar un/a refuerzo de temporada en Nerja

Periodo de trabajo: 15 de junio - 15 de septiembre.

Si eres una persona dinámica, resolutiva y con ganas de crecer en una empresa líder en el sector, queremos conocerte.

Funciones Principales

• Conocer el portfolio de propiedades de la oficina.
• Coordinar la operativa de entradas y salidas de los huéspedes.
• Atender a clientes y gestionar reclamaciones o incidencias.
• Colaborar con el equipo para asegurar una experiencia excepcional a nuestros clientes.
• Coordinar con proveedores y colaboradores locales para garantizar el mejor servicio.
  
  

• Formación: Ciclo Formativo de Grado Medio o superior.
• Experiencia: No requerida, pero se valorará experiencia en atención al cliente.
• Idiomas:
  
  

• Otros requisitos:
  
  

• Incorporación en una empresa sólida y en expansión.
• Contrato de temporada de verano a jornada completa.
• Plan de formación y desarrollo dentro de la compañía.
• Descuentos exclusivos en marcas asociadas.
• Un gran ambiente de trabajo en un equipo profesional y dinámico.
  
  

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Are you a French speaker looking to kickstart or grow your career in beautiful Lisbon? Do you enjoy helping others and navigating digital platforms? Join our fast-growing, international team as a Customer Advisor and be part of a supportive, vibrant workplace!

Whether you're bringing prior experience or taking your first step into customer service, we provide paid training to ensure you're fully prepared to succeed.

What You’ll Be Doing

Customer Support & Troubleshooting

• Assist French-speaking customers via phone, email, and chat
• Handle inquiries, technical questions, and service issues with a friendly and efficient approach
• Ensure customer satisfaction with accurate, personalized support
• Log customer interactions and feedback clearly in our system
  
  
  

• Learn the ins and outs of our digital solutions
• Help customers get the most from our platform
• Stay updated on product changes, features, and company policies
  
  
  

• Work closely with your team to improve service delivery
• Meet KPIs related to resolution time, satisfaction, and quality
• Participate in continuous learning and career development programs
  
  
  

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Are you a French speaker looking to kickstart or grow your career in beautiful Lisbon? Do you enjoy helping others and navigating digital platforms? Join our fast-growing, international team as a Customer Advisor and be part of a supportive, vibrant workplace!

Whether you're bringing prior experience or taking your first step into customer service, we provide paid training to ensure you're fully prepared to succeed.

What You’ll Be Doing

Customer Support & Troubleshooting

• Assist French-speaking customers via phone, email, and chat
• Handle inquiries, technical questions, and service issues with a friendly and efficient approach
• Ensure customer satisfaction with accurate, personalized support
• Log customer interactions and feedback clearly in our system
  
  
  

• Learn the ins and outs of our digital solutions
• Help customers get the most from our platform
• Stay updated on product changes, features, and company policies
  
  
  

• Work closely with your team to improve service delivery
• Meet KPIs related to resolution time, satisfaction, and quality
• Participate in continuous learning and career development programs
  
  
  

• Nivell d'experiència---
• Tipus de contractePer dies
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SaaS

Join Our Team & Make an Impact

Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our French market and ensure our clients maximize the value of our digital learning solutions.

As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a fast-paced, dynamic environment and enjoy making a meaningful impact, this role is for you.

What You’ll Do

• Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs.

• Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start.

• Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes.

• Unlock growth opportunities: Identify upsell possibilities and expand client partnerships.

• Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions.

• Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning.

Why You’ll Love This Role

• Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving global company.

• Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge-sharing environment where your ideas matter.

• Fast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning.

What We’re Looking For

• Fluent or bilingual in French

• Intermediate English proficiency

• Passionate about customer success and relationship management

• Exceptional communication and analytical skills

• Highly organized and adaptable to varied projects

• Proactive problem-solver with a growth mindset

• Team player who values collaboration and knowledge-sharing

Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus.

What we offer

Our culture is unlike anywhere else. Starting day one of your , tons of awesome perks and benefits await you, including:

• Dynamic, startup-like experience within the security of a fast-growing, 25-year old Swiss-based company.

• Learn from top executives and visionaries in the learning and language market.

• The experience of joining an innovative organization with an international, vibrant working environment.

• Full on-boarding and fast ramp mentoring program leading candidate to success.

• World-class learning experience by being a goFLUENT learner. Learn from one of our 18 business languages!

• Ability to work from any of our 20+ offices around the world.

• Exciting team-building events.

Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: https://www.gofluent.com/us-en/careers/

• Flexibilitat horàriaSi
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Empresa con más de 50 años de experiencia en alquileres turísticos y presencia local en más de 30 oficinas repartidas por todo el territorio nacional, busca incorporar un/a refuerzo de temporada en Pals

Periodo de trabajo: 15 de junio - 15 de septiembre.

Si eres una persona dinámica, resolutiva y con ganas de crecer en una empresa líder en el sector, queremos conocerte.

Funciones Principales

• Conocer el portfolio de propiedades de la oficina.
• Coordinar la operativa de entradas y salidas de los huéspedes.
• Atender a clientes y gestionar reclamaciones o incidencias.
• Colaborar con el equipo para asegurar una experiencia excepcional a nuestros clientes.
• Coordinar con proveedores y colaboradores locales para garantizar el mejor servicio.
  
  

• Formación: Ciclo Formativo de Grado Medio o superior.
• Experiencia: No requerida, pero se valorará experiencia en atención al cliente.
• Idiomas:
  
  

• Otros requisitos:
  
  

• Incorporación en una empresa sólida y en expansión.
• Contrato de temporada de verano a jornada completa.
• Plan de formación y desarrollo dentro de la compañía.
• Descuentos exclusivos en marcas asociadas.
• Un gran ambiente de trabajo en un equipo profesional y dinámico.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

City Expert es la compañía de información turística privada líder en España. A través de nuestros distintos puntos de venta, los visitantes de todo el mundo pueden conocer lo que ver y hacer en su ciudad de destino.

Actualmente Estamos Buscando Incorporar En Sevilla a Una Persona En La Posición De Especialista De Atención Al Cliente y Reservas Con Posibilidad De Incorporación Inmediata Que, Junto Al Resto Del Gran Equipo Que Tenemos Se Encargará Entre Otros Aspectos De

• Solucionar incidencias que nuestros clientes o los clientes de nuestros colaboradores.
• Gestionar reservas que se gestionan a través de nuestros puntos de venta directa.
• Asegurar la captación de clientes potenciales y gestionar eficientemente la venta de actividades y experiencias turísticas que ofrecemos.
• Trabaja en coordinación con aquellos colaboradores necesarios para el correcto funcionamiento de éste, promoviendo en buen ambiente de trabajo.
• Alcanza los objetivos de manera individual y grupal.
  
  

• Nivel avanzado en inglés, suficiente para mantener conversaciones a nivel profesional.
• Posibilidad de incorporación inmediata.
• Valoramos muy positivamente experiencia en un puesto similar.
• Además, necesitamos que la persona que se incorpore sea una persona con alto nivel de trabajo en equipo y nos ayude a mantener el gran ambiente de trabajo que tenemos.
  
  

• Trabajarás de forma rotativa según los turnos donde trabajamos 5 días a la semana y descansamos 2 días seguidos.
• Al menos una vez al mes, se descansa sábado y domingo y tendrás un "puente largo", esto quiere decir que el fin de semana estará unido a dos días más de descanso, siendo normalmente lunes y martes de la siguiente semana. El resto de los fines de semana se trabaja esos días para que puedas tener mayores oportunidades de venta.
• Tanto los descansos como los períodos de vacaciones se anuncian con el mayor tiempo posible para que cada uno de nosotros podamos planificar viajes o actividades de ocio/descanso que queramos realizar.
• El/la candidato/a comenzará con un contrato de 30 horas semanales, que podrán aumentar a 35 o 40 horas.
  
  

• Incorporarte a un equipo estable con ganas de hacer felices a miles de personas, entre ellos, sus compañeros.
• Trabajar en una empresa con altas posibilidades de crecimiento personal y profesional tanto en tu puesto como en otros.
• Un salario acorde al puesto de trabajo complementado por comisiones de venta.