Ofertes d'ocupació per a Dret i Legal a Cádiz

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada9 d’abr.

• Importante empresa de servicios financieros
• Oportunidad en GIBRALTAR.

¿Dónde vas a trabajar?

Multinacional de servicios financieros con sede en Gribraltar.

Descripción

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  Gestionar la estructura operativa y liderar grandes equipos de administración, operaciones y soporte, alineados a los objetivos financieros de la organización.
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  Identificar y ejecutar oportunidades de facturación y optimización de ingresos dentro del portafolio de clientes existente.
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  Controlar costes operativos y mejorar la eficiencia dentro de los niveles de riesgo definidos.
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  Asegurar el cumplimiento legal y regulatorio, protegiendo la reputación institucional y anticipando requerimientos futuros.
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  Diseñar e implementar mejoras continuas en procesos, sistemas y capacidades operativas, adoptando mejores prácticas a nivel de grupo.
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  Supervisar la planificación de capacidad, carga operativa y análisis de desempeño mediante información operativa (MI) precisa.
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  Coordinar la gestión de riesgos operativos y el marco de control interno, garantizando estabilidad y cumplimiento.
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  Promover el desarrollo profesional, la motivación y el rendimiento del equipo, con especial atención a la gestión eficaz de grandes equipos.
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  Ser responsable de la calidad del servicio, integrando metodologías de mejora continua y control de calidad.
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  Participar en la definición de políticas, procesos y marcos operativos alineados con los objetivos comerciales.
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  Aportar a la estrategia corporativa desde una perspectiva operativa, enfocándose en el crecimiento del negocio y la rentabilidad sostenida.

¿A quién buscamos (H/M/D)?

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  Orientación financiera y comercial: gestión de presupuestos, márgenes, ingresos y rentabilidad.
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  Liderazgo estratégico: movilizar grandes equipos, fomentar el alineamiento operativo y mantener una cultura de desempeño.
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  Gestión de grandes estructuras organizativas y equipos multidisciplinarios.
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  Visión de mejora continua y transformación operativa.
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  Capacidad analítica: uso de datos para toma de decisiones, planificación y control.
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  Gestión de procesos y riesgos: fuerte entendimiento de marcos operativos y regulatorios.
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  Enfoque en resultados y eficiencia: mentalidad de costos-beneficios en todas las decisiones operativas.
• Posición presencial en GIBRALTAR.
• C1 de inglés.

¿Cuáles son tus beneficios?

Oportunidades de carrera y desarrollo profesional.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada27 de març

Office

Company Description

Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.

Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.

Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.

Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers.

Job Description

As a Front Office Agent at Fairmont La Hacienda, you will be the distinguished first point of contact for our valued guests. Your responsibilities include managing reservations, warmly welcoming guests, and ensuring a seamless experience from the time they check-in until they check-out. You will provide detailed information about our exquisite amenities and services, handle guest inquiries with grace, and address any concerns promptly. Your role is crucial in maintaining the hotel's impeccable standards and enhancing our guests' overall experience, ensuring they feel pampered and valued throughout their stay.

Responsibilities

• Greet and welcome guests with warmth and professionalism using the Guest’s name whenever possible.
• Resolves guest complaints and concerns with a solution that is tailored to the guests and is solved in a timely manner.
• Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions.
• Manage reservations, ensuring accurate check-in and check-out procedures.
• Provide detailed information about hotel amenities and services.
• Handle guest inquiries and resolve any issues promptly.
• Promote and upsell hotel services, packages, and loyalty programs.
• Maintains a perpetual presence on the Reception Desk throughout the hours of the shift.
• Coordinate with other departments to ensure seamless guest experiences.
• Maintain the reception area, ensuring it is clean and organized.
• Handle billing and payment processes accurately.
• Assist with special requests and arrangements for guests.
• Ensure guest privacy and confidentiality at all times.
• Conduct regular training and meetings with the reception team.
• Monitor and manage office supplies and equipment.
• Address any maintenance or repair needs promptly.
• Maintain a positive and professional demeanor at all times.
• Ensure compliance with hotel policies and procedures.
  
  

• Strong communication skills, both verbal and written.
• Dynamic can-do attitude.
• Strong analytical skills and attention to detail.
• Presents a professional and polished appearance.
• Effectively deal with guests and other team members.
• Possessing the trait of being organized and capable of multi-tasking.
• Ability to complete work within given deadlines.
• Maintain confidentiality of proprietary information and protect company assets.
• Available to work on shifts, including weekends.
• Post-secondary education in Hospitality or equivalent is a plus.
• Strong team player.
• Highly organized, results-oriented, and able to work well under pressure.
• Creative and Driven: Possess a creative mindset with a desire to learn and grow.
• Tech-Savvy: Proficient in Microsoft Windows applications and Opera PMS.
  
  

• Competitive Salary and Benefits
• Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!