Ofertas de empleo para Comercial y Ventas en Alcobendas

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada24 mar.

React Office ERP

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Customer Service Representative Spain

Direct Report To: Customer Service Supervisor Spain & Portugal

Group/Division: CCG – RSD Europe

Position Location: Spain, Madrid

Career Track: Associate

Career Band: 2

Number Of Direct Reports: 0

About Us

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

Division Specific Information

The Research and Safety Market Division (RSD) is a division of Thermo Fisher Scientific, branded as Fisher Scientific, which markets and sells a vast portfolio of laboratory products and services. RSD’s portfolio represents the product lines of thousands of supplier/manufacturers in the laboratory space, both internal and external to Thermo Fisher and includes Pharmaceutical, Biotech, Academic, Industrial and Government institutions that maintain scientific laboratories and engage in scientific research activities.

How will you make an impact?

The Customer Service Representative Spain is the first point of contact for our customers. You handle and respond to our customers’ requests that are received through a variety of channels, including phone, e-mail and web. Duties will include but are not limited to supporting our Key Account customers, returns and complaint management and general resolution of customer enquiries both verbal and written.

What will you do?:

• Guide customers and collaborate effectively with cross-functional teams for any special requests.
• Guarantee a high quality and consistent customer experience for all our customers by earning their trust every day and facilitating our daily transactions.
• Strive to exceed set SLA’s and Individual/Department/Company priorities
• Collaborate and be a supporter of continuous improvement, so that our European processes are aligned, efficient and scalable.
• Be part of a committed, reliable and responsible team that strives to get it right the first time.
• Take ownership for customer follow-up and communication. Own customer issues and work with a wide range of partners to tackle them.
• Empowered to resolve complex or difficult customer queries seeking support and clarification where appropriate. Look for opportunities to prevent problems, not just react to them.
  
  

Requirements / Qualifications

• Experience working in a multi-channel customer service environment
• Fluent Spanish, both orally and in writing, as well as the ability to successfully communicate English. Portuguese skill desired.
• Excellent problem-solving skills
• Track record of being able to multi-task and work in a flexible work environment
• You are comfortable with Microsoft Office and/or have previously worked with an ERP or CRM
• ability to work independently and as part of a team
• excellent communication (written and verbal) and interpersonal skills
• strong customer focus
• good listening skills and are flexible
• You enjoy working in an ever-changing environment

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada23 mar.

React Office ERP

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Customer Service Representative Portugal

Direct Report To: Customer Service Supervisor Spain & Portugal

Group/Division: CCG – RSD Europe

Position Location: Spain, Madrid

Career Track: Associate

Career Band: 2

Number Of Direct Reports: 0

About Us

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

Division Specific Information

The Research and Safety Market Division (RSD) is a division of Thermo Fisher Scientific, branded as Fisher Scientific, which markets and sells a vast portfolio of laboratory products and services. RSD’s portfolio represents the product lines of thousands of supplier/manufacturers in the laboratory space, both internal and external to Thermo Fisher and includes Pharmaceutical, Biotech, Academic, Industrial and Government institutions that maintain scientific laboratories and engage in scientific research activities.

How will you make an impact?

The Customer Service Representative Portugal is the first point of contact for our customers. You handle and respond to our customers’ requests that are received through a variety of channels, including phone, e-mail and web. Duties will include but are not limited to supporting our Key Account customers, returns and complaint management and general resolution of customer enquiries both verbal and written.

What will you do?:

• Guide customers and collaborate effectively with cross-functional teams for any special requests.
• Guarantee a high quality and consistent customer experience for all our customers by earning their trust every day and facilitating our daily transactions.
• Strive to exceed set SLA’s and Individual/Department/Company priorities
• Collaborate and be a supporter of continuous improvement, so that our European processes are aligned, efficient and scalable.
• Be part of a committed, reliable and responsible team that strives to get it right the first time.
• Take ownership for customer follow-up and communication. Own customer issues and work with a wide range of partners to tackle them.
• Empowered to resolve complex or difficult customer queries seeking support and clarification where appropriate. Look for opportunities to prevent problems, not just react to them.
  
  

Requirements / Qualifications

• Experience working in a multi-channel customer service environment
• Fluent Portuguese skills and very good Spanish skills, both orally and in writing, as well as the ability to successfully communicate English
• Excellent problem-solving skills
• Track record of being able to multi-task and work in a flexible work environment
• You are comfortable with Microsoft Office and/or have previously worked with an ERP or CRM
• ability to work independently and as part of a team
• excellent communication (written and verbal) and interpersonal skills
• strong customer focus
• good listening skills and are flexible
• You enjoy working in an ever-changing environment

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada20 mar.

Descripción

Business Partner AG es un headhunter boutique que ofrece compromiso, honestidad, apoyo y garantía en el proceso de selección contando también con un seguimiento del candidato una vez finalizada su acogida. Nuestra premisa es dar valor añadido a nuestro cliente, ser apoyo, solución y eficacia trabajando de forma totalmente ad hoc para dar con el talento perfecto. También acompañamos y orientamos al candidato en su transición de carrera ajustándonos a sus necesidades.

Buscamos un perfil comercial junior, altamente motivado y orientado a comenzar su carrera profesional en este sector. Perfil enfocado a resultados, cuya principal misión será la prospección activa y captación de nuevas empresas y PYMEs, ofreciendo soluciones de salud para empleados.

Responsabilidades

• Realizar prospección activa en el mercado empresarial, identificando oportunidades de negocio en PYMEs y grandes empresas.
• Gestionar visitas comerciales presenciales para presentar nuestros servicios y cerrar acuerdos.
• Desarrollar y mantener una cartera de clientes, asegurando una relación de largo plazo.
• Cumplir con los objetivos de ventas y KPIs establecidos por la empresa.
• Elaborar informes de gestión comercial y reportar avances a la dirección de ventas.
• Colaborar con el equipo de marketing en estrategias de captación y fidelización.
• Mantenerse actualizado sobre tendencias del sector salud y necesidades del mercado.
  
  

Requisitos

• Habilidades de comunicación, negociación y cierre de ventas.
• Capacidad para trabajar de manera autónoma y con orientación a resultados.
  
  

Disponibilidad para desplazarse y gestionar visitas comerciales

Référence de l'offre : bf8p6647me

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada13 mar.

Salesforce

Hybrid Field-based position, with time spent at client-sites as well as RS offices, covering the Valenica region.

Here at RS Iberia, we have an exciting opportunity for an experienced and ambitious Account Manager to join a sales team which is focussed on enabling our customers to maintain and improve their operations, win and protect business, and contribute to the development our company.

You will not stand-still in this role, and we will provide you with all the training, support, and opportunities you need to take your career further, this is your chance to be part of an innovative, diverse, truly world-class sales team!

Here Is More About What You Will Be Doing...

Spending a sizeable part of your time 'on the road', you will be the key point of contact for our customers within the assigned portfolio covering the North and West regions. These companies are incredibly varied, coming from a wealth of different industries and backgrounds. We will look to you work closely with these customers to develop repeat business, protect, and grow existing revenue, as well as safeguard profit margins, and in order to this you will need to:

• Identify and target revenue potential within your portfolio
• Producing robust business plans that exceed sales and profit targets
• Building a detailed understanding of the customers, markets, and competitors
• Maintaining and upkeep accurate customer records
• Building coalitions across the business to support the delivery of sales targets including with the internal account managers
  
  

What existing skills and experience will you need to be successful in this opportunity?

• You will have experience in a field-based sales role with account management responsibilities and exposure to working to KPIs and targets
• Someone who takes a solution-led consultative approach to their work
• You possess a proven ability in strategic thinking and planning
• You are an excellent relationship builder
• Strong communication and interpersonal skills
• Possessing the ability and wiliness to embrace change
• Any Salesforce CRM or B2B experience would be a bonus!
• And of course – a driving licence is essential!
  
  

The extras you will get

At RS, as well as the usual employee benefits you’d expect from a FTSE listed company, including quarterly performance bonus, and local benefits associated with the Iberia Market.

• Monthly Lunch Vouchers.
• Accident insurance paid by the company
• Possibility of participation in “Loyalty Programs” when the group offers them (Phantom Shares)
• EAP Program (Employee Assistance Programme)
• Virtual Working Model
• Christmas hamper
  
  

We are RS

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.

Our purpose? Making amazing happen for a better world.

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 850,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.

We want people like you, as you are curious about things, you like doing things differently and in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues, and communities – to solve problems.

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.

What To Do Next

If this feels like the right role for you, just click the ‘Apply Now’ button. You’ll need to create an account and attach your CV and you can attach a cover letter if you like.

We reply to everyone and will get back to you as soon as we can to let you know if we’d like to arrange an interview.