Ofertes d'ocupació de Atenció al Client a Barberà del Vallès

• Nivell d'experiència---
• Tipus de contractePer dies
• Publicada20 de des.

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As a Customer Service Officer, you will be a key person for our Customer Service dept.. In this role, you will be based in Barberà del Vallès, Spain.

A day in the life of a Customer Service can looks like

• Enter, Proceed & Monitor Customer PO’s and QO’s and coordinate delivery and clients’ requirements- compliance with timings is mandatory
• Manage/co-ordinate the order, prepare & produce professional from start to finish
• Active follow-up of outstanding quotes
• Receive & respond to all customer complaints & follow the customer complaint
• As a Salesforce user, ensure the systems is updated and maintained; liaise with both internal and clients
• Create a solid coordination with all departments in order to understand and communicate to customers all requirements Collaborate with internal teams to represent the voice of the customer.
• Multi-tasking is a way of life at Ammeraal Beltech. You will oversee the end-to-end resolution of your customer case and may be bouncing between a number of different internal and external systems
• Liaise with the accounts department regarding customer credit
• Manage office phone calls in coordination with the other team members of the Customer Service
• Always represent the Company in a professional manner, both internally and externally.
  
  

• A minimum of 2 years' experience in a similar position, commercial acumen is needed
• Preferably with experience in the belting market (but it´s not mandatory).
• Able to work with cross-functional teams.
• Fluent in Spanish and English, to communicate with local and global teams.
• Strong problem-solving skills (without issues to roll up sleeves and get the job done).
• Excellent interpersonal skills
• Positive team spirit
• Entrepreneurial and customer focus
• Learning agility
• Technical affinity would be a plus.
• Strong interpersonal skills, works and communicates well with internal colleagues and external customers.
• Energetic and proactive initiator; must present a professional and articulate image.
• Able to work to deadlines, excellent organizational skills.
• Works well with minimal supervision; self-discipline and motivation
• Good working knowledge of Office software (Word, Excel, PowerPoint, etc.); knowledge of a CRM Salesforce package is beneficial
• The candidate must live near Barberà.
  
  

• Competitive salary package