Ofertas de empleo para Producto en Barcelona

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Ventas Atención al cliente Servicio de atención al cliente Experiencia del cliente CRM Satisfacción del cliente Conocimiento del cliente Compromiso de los clientes Retención de clientes Captación de clientes Fintech

• Buscamos Customer Success: Contestar emails/chats y hacer demos de producto (llamadas) con potenciales clientes.
• Salario: 20.000€ a 30.000€ (dependerá de la experiencia aportada, buscamos entre Junior y Mid-Senior)
• Híbrido: 3 días presencial (Ma.+Mi.+Ju.) + 2 remoto.

REQUERIDO: Mínima experiencia de Customer Success (aunque sea en side-project/beca/prácticas)

DESEABLE: Experiencia en Ventas. Experiencia en Startup. Usuario de herramientas financieras.

POR FAVOR: ***ABSTENERSE APUNTARSE SIN MINIMA EXPERIENCIA EN CUSTOMER SUCCESS***

DESCRIPCIÓN EXTENDIDA

• Startup con 500 clientes, sólida financieramente (reciente ronda de 1M€)
• Más info: https://banktrack.com/sobre-nosotros (hemos fundado empresas como InfoJobs y Mailtrack)
• Empresa pequeña: somos sólo 5, ideal para aprender.

¿Qué harás?

• Gestionar tu propia cartera de clientes a través de nuestro CRM, mantener su información actualizada diariamente y trabajar en planes de mejora proactiva.
• Construir, involucrar y desarrollar relaciones de alta calidad con nuestros clientes, a través de una comunicación constante, mediante tickets, llamadas y videollamadas.
• Asegurar respuestas rápidas y precisas a todas las consultas de los clientes por ticket/llamada ofreciendo feedback personalizado dentro de los límites de tiempo esperados (SLA).
• Guíar a nuestros nuevos clientes a través del proceso de incorporación y configuración de la cuenta, para garantizarles una experiencia increíble.
• Proporcionar soporte postventa y gestión de bajas para garantizar una relación sólida a largo plazo.
• Promover y explicar nuevos productos/servicios y funcionalidades a clientes existentes.
• Trabajarás mano a mano con los cofundadores. Serás su principal persona de contacto, por lo que el feedback que puedas proporcionarles será muy valioso.

Tu Perfil

• Nivel muy alto español y nivel profesional de inglés.
• Experiencia previa orientada al cliente. Necesaria experiencia previa en puesto similar; no requerido pero se valorará experiencia en ventas.
• Ambicioso, autodidacta pero trabajador en equipo, enérgico y positivo.
• Comprometido, organizado, solucionador de problemas. proactivo y te encanta ayudar a las personas.
• Fuertes habilidades organizativas.
• Decidido para descolgar el teléfono y apoyar a nuestros clientes.
• Listo para trabajar en un entorno cambiante.
• Ansioso por asumir la responsabilidad de la empresa y compartir puntos de mejora. Tenemos cultura de cambio/innovación constante.

Por qué te gustará trabajar con nosotros:

• Trabajarás con fundadores y advisors (con éxitos en empresas anteriores) garantizando aprendizaje y crecimiento profesional.
• Oficina/ático acogedor y soleado en Francesc Macià.
• Equipado con MacBook para potenciar tu productividad.
• Únete a nosotros como pionero en nuestro equipo de Customer Success. Experimentarás cómo es crecer en una Startup desde (casi) cero.
• 23 días de vacaciones más un día libre en tu cumpleaños (o el viernes anterior si cae en fin de semana).

Acerca de Banktrack

Banktrack es una Fintech B2B dedicada a servir a pequeñas y medianas empresas y proporcionarles la mejor y más simple herramienta para gestionar sus finanzas. Hemos levantado más de 2M€ en financiación y tenemos 2 años de runway (meses de caja) para crecer y expandir la empresa. Con más de 500 clientes de pago, hemos alcanzado el PMF y ahora es el momento de escalar.

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada16 may.

Teletrabajo Agile Excel Machine Learning Office

Wallapop is a Barcelona based scale-up driven by the purpose to empower people to embrace a more conscious and human way of consumption. We believe in a world where collaborative economy is mainstream. This is what drives us. 💫

Wallapop operates in Spain, Italy and Portugal, offering a catalogue of several hundreds of millions of products and services. Powered by technical innovation and continuous improvement, we bring together the scale & trust of classifieds with the marketplace's convenience & reach. 🌱 Our mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.

Backed by top investors such as Accel, Insight Partners & Naver Corp we bring our total valuation to 806 million EUR and are embarking on our international journey with the aim to become the world's best unique goods trading platform.

The Challenge 🧩

Seller is central to the user journey and to our mission of making second hand the norm.

Empowering 100M+ monthly listings across markets is no small task and this is the opportunity for an enthusiastic Product Director to expand our user base and enhance the experience of our 19M+ users by prioritising ease, intuitive and innovative experiences to leverage the largest catalogue of second-hand items in the south of Europe, and the convenience and safety of our platform. Seller lives to maximise economic opportunity for individuals, micro-businesses and professional users and needs a passionate Product leader to reach its full potential.

What You Will Do 👇

• Spearhead the identification and pursuit of product opportunities enhancing the seller experience to drive company growth and market differentiation.
• Recruit, nurture, and empower a dynamic team of product professionals across various disciplines, fostering a culture of innovation, collaboration, and continuous improvement.
• Define outcome-driven product goals and visionary roadmaps, leveraging experimentation and rapid iteration to validate, prototype, and refine new concepts, ensuring alignment with overarching business objectives.
• Drive cross-functional execution and collaboration, orchestrating seamless partnerships across functions to swiftly add value to our users and iterate towards optimal market fit.
• Lead the charge in prioritizing customer-centricity, fostering a deep understanding of user needs and behaviors within your teams, and translating these insights into actionable strategies that elevate user experience, foster product adoption, and cultivate community loyalty.
• Advocate for the seller and generate alignment across stakeholders, effectively communicating the product vision, roadmap, and value proposition to inspire confidence and support for the initiatives you'll be leading.
  
  

What We're Looking For 🔎

• Extensive experience leading high-performing product teams in an agile set up, driving strategic development and growth.
• Demonstrated success in crafting product strategies for large-scale platforms in complex, cross-functional environments.
• Proficient in leveraging advanced technologies like generative AI and machine learning to foster innovation and drive business impact.
• Strong mentoring and coaching abilities to nurture talent and enable teams to excel and grow.
• Exceptional analytical and problem-solving skills to drive value-driven outcomes through both quantitative and qualitative insights, while leading strategic initiatives and influencing organizational direction.
  
  

Do note that all our jobs are 📍 Barcelona based. We work in a mostly remote capacity offering great flexibility to our employees, but we believe in the power of getting together regularly in our office. As a first iteration, we expect a 4+ day/month office attendance for which the specifics are decided on a team level.

Wallapop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees as we want Wallapop to be a place for everyone.

We sponsor visa processes for international candidates when applicable and provide legal & admin support along the process combined with a competitive relocation package.

Additionally to the opportunity to contribute to an agile product set up and work together towards achieving our meaningful mission, we offer the following 🍭 Perks & Benefits:

• Competitive phantom shares package for all employees
• Generous individual learning budget of 2k per year
• Group and individual English, Catalan & Spanish lessons as part of our working day
• Private Health Insurance with Cigna
• Flexible working hours + short Fridays
• Flexible remuneration to deduct from gross salary (kindergarten/food/transport check)
• Gym & Wellness plan, including physiotherapist in the office
• Generous referral Program & Charity Donation
• Bonus for weddings & newborns
• Wallapop Renta (Tax income support)
• Monthly plan for free shipping, bumps & home-pick-up on our services
• Workiversary Gifts and Birthday Surprises
• Contribution towards your WIFI in your monthly payroll
• One-off payment based on compensation package to go towards setting up your home office
• Relocation package (monetary support and legal advice) and visa sponsorship, if applicable
• 26 holidays per year
• TOP hardware of your choice (latest Apple or Windows)
  
  

What does the hiring process for this position look like? 👀**Please, note that all interviews take place remotely over hangouts.**

Intro Call - run by talent acquisition, focus on providing more information about the role and the company as well as going over your experience, motivation, and expectations. This usually takes 45-60 minutes.

Leadership Interview - run by the hiring manager, focus on leadership and/or management skills aligned with the role requirements. This usually takes 45-60 minutes.

Case Study Submission - you will be assigned a task to submit within 5 up to 7 days where you will be able to showcase your expertise / technical skills required for the role.

Expertise Interview - run by the hiring team, focus on the required core skills and the ability to deliver in a given context. This usually takes 60-90 minutes.

Stakeholder Interview - run by relevant stakeholders reflecting the reality of the context of the role, focus on the ability to collaborate & deliver in a cross-functional set-up. This usually takes 60 minutes.

Culture Interview - run by culture interviewers, focus on adherence to Wallapop's purpose and business proposition. This usually takes 60 minutes.

Offer - should you be the right candidate, your offer will be discussed over a call with talent acquisition and will then be confirmed in writing.

• Nivel de experiencia---
• Tipo de contratoA tiempo parcial
• Publicada12 may.

GTP – Graduate Training Program is a part-time, online, structured training program for graduates, career switchers, and students, to gain your first hands-on work experience via company projects. The program is divided into 3 modules: Theoretical training, Hands-on projects from companies, and Career Guidance.

Program Description

Get trained directly from the Chief Product Officer of Moyyn and work on hands-on projects from Moyyn

– Build an MVP – including Lean Product Canva

– Create a product requirement document

– Customer feedback analysis and interviews

– Conduct market landscape research

– Create data-driven feedback processes

Requirements

– The program is suitable for students, graduates, and career switchers

– The program can be done part-time

– The program is entirely online and remote

Apply now to learn more about the training modules and project details.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada10 may.

Office

At Tilting Point, we combine data, technology, talent and groundbreaking marketing to co-develop and scale up games to success with some of the world's best IPs in a community full of creative data-driven people.

Our Product Manager will own the product and team vision to create hit mobile games together with development partners.

This key position will work closely with the Studios' Leadership to drive Tilting Point's future and road toward becoming the top game publisher and partner of choice for funding, marketing and co-development.

Your Future at Tilting Point

• Ship and operate mobile games developed externally, orchestrating trade-offs between scope, quality, budget and schedule
• Partner with 3rd party studio as well as internal key stakeholders including Marketing, UA, Production and Operations to drive seamless execution of the Product's roadmap
• Define and execute game(s) strategy combining Product actions and Marketing initiatives
• Manage a small team of experts and drive informed decisions with them on work methods, development pipeline, priorities, and resources
• Identify, communicate and solve roadblocks that may prevent the team from achieving their targets
• Understand our business goals, and shepherd the game through greenlight gates to launch and beyond
• Own the P&L of your portfolio of games, partner with Finance on P&L, forecasting, budgeting, and business decisions
• Participate in the management of 3rd party technology and tools (business intelligence, analytics, A/B testing etc.) to be used by Tilting Point and by development partners
  
  

Your XP & Skills

• Senior level experience as a Producer or Product Manager in the development, launch and live operations of 3+ free-to-play mobile games
• You have a deep knowledge of the mobile f2p market across several genres
• You are a Generalist with broad knowledge in Production, Product Management, Design and Marketing, but also have recognized expertise in one of those areas
• You have good judgment: you can take decisions despite ambiguity, thinking strategically and using data to inform your creative intuition
• You are Impact driven: you make your team better, you focus on results, you accomplish amazing amounts of meaningful work (as opposed to useless hours)
• You are Passionate: you inspire through your drive for excellence, you care deeply about our players and your colleagues, you are optimistic
• You are Creative: you find simple solutions to hard problems, you challenge the status quo, you create new processes and features that generate better and stronger experiences
• You are fluent in English (written and oral), additional languages a plus
• 4x Game experience HUGE PLUS!
  
  

Location

This position is based in our Barcelona office in a hybrid mode and remote (within Spain) model.

What we offer

• 100% hybrid policy to work from home or at the office at your own convenience, from Spain.
• Unlimited Vacation Policy, on top of the 23 official vacation days.
• Home office expenses bonus & WFH setup support
• Wellness & Sports monthly allowance
• Mental Wellbeing platform for therapy and coaching [Oliva]
• 'Birthday' day-off
• Meal monthly allowance [Betterfly]
• Public Transportation allowance [Betterfly]
• Flexible Retribution Program for Childcare and Public Transportation [Betterfly]
• Private Health Insurance, covering you and your first family circle (Partner, Children) [DKV Integral Elite]
• Training & Development support
• Sabbatical program for your 5th and 10th anniversary at Tilting Point
• 5 Office Day-off, on top of the regular Bank Holidays (1 per quarter + 1 during winter holidays)
• Spanish, Catalan and English group language lessons (online)
• Annual Tax Declaration aid bonus
• 25% work time reduction for new parents during the first 8 weeks upon returning from Parental Leave
• Office in Gracia with drinks, coffee, healthy snacks, plug & play set up, and events.
  
  

Interested? We would love to hear from you!

All submissions are confidential.

Tilting Point Media LLC (and its subsidiaries) is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, gender identity, age, sexual orientation, national origin, disability, parental status, socioeconomic background, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, time off, and compensation.

At Tilting Point, we're committed to building an inclusive and diverse workforce that is more representative of the community of players we serve and creating a culture where everyone feels like welcomed.



Recruitment agencies & Headhunters: Tilting Point does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other organization location. Tilting Point is not responsible for any fees related to unsolicited resumes.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada7 may.

Head of Product Operations, Hybrid role, based in Barcelona, Spain

About the role:

As market leaders in their niche, our client is looking for someone who shares their passion for tech innovation to provide strategic guidance to the Management Team and oversee product solutions.

Your Experience:

The successful candidate will have an extensive work experience of Product and Operations-related leadership experience, as well as hands-on experience with BI, Data Science, and Analytics. Proven ability in strategic planning and execution is a must, with a focus on aligning product strategy with business goals.

What's on offer?

In addition to an amazing salary and benefits package, the role offers a flexible allowance package of up to 30% on top of your gross salary for wellness, personal growth, and development. Annual company retreats to exotic destinations, VIP Box access to FC Barcelona matches, and in-office chair massages are just some of the perks!

Are you ready to join an energetic and passionate team who work hard, but also know how to have fun? Then please apply!

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada7 may.

Excel Power BI

Perfil buscado (Hombre/Mujer)

• Product Management experience of minimum 3 Years, preferrable in PC or IT industry.
• Good understanding of the product and sound knowledge of product´s lifecycle.
• Managing Quarterly product line up, GPM, ADS, P&L.
• Market benchmark, competitor analysis.
• Managing incoming product´s CRD.
• EMEA Product Business Unit communication.
• Product training for B2C sales or Retail (sometimes outstation to Portugal, Madrid...etc. Once a month.)
• Promotional plan execution with sales team, investment control.

• Multinational hardware company|Product Manager- Gaming equipment - Barcelona
• Academic degree in computer science, business marketing or others.
• Intensive Excel skills.
• Elementary financial knowledge.
• Elementary product knowledge.
• Control freak with numbers and bata base maintenance.
• Fluent in English and Portuguese.
• Additional skills: PowerBi, Power Query skills.


Multinational hardware company.


Career progression.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada3 may.

SaaS

Perfil buscado (Hombre/Mujer)

• Desarrollar y ejecutar estrategias de productos innovadores
• Gestionar el ciclo de vida completo del producto
• Trabajar en estrecha colaboración con el equipo de tecnología para implementar nuevas características
• Realizar análisis competitivos para orientar la toma de decisiones del producto
• Interactuar con los clientes para entender sus necesidades y requerimientos
• Colaborar con el equipo de marketing para promover los productos
• Definir y supervisar los indicadores clave de rendimiento del producto
• Desarrollar y mantener relaciones sólidas con los proveedores

• Trabaja como Product Manager para una importante multinacional|Tendrás la posibilidad de crecer y desarrollarte en una empresa en crecimiento
• Al menos 3 años de experiencia previa en un puesto de Product Manager o Product Owner
• Habilidades excepcionales de liderazgo y gestión de proyectos
• Capacidad para trabajar en un entorno de equipo y colaborar con diferentes departamentos
• Excelentes habilidades de comunicación y presentación
• Capacidad para tomar decisiones basadas en análisis e investigación
• Fluidez en inglés y español, tanto oral como escrito


Nuestro cliente es un líder en el sector de la tecnología y las telecomunicaciones con más de 2000 empleados en todo el mundo. Su objetivo es proporcionar soluciones innovadoras y de alta calidad a sus clientes.

• Salario entre 45K y 55K.
• Un entorno de trabajo estimulante y creativo
• Oportunidades para el desarrollo profesional y la formación continua
• Una cultura de empresa que valora el trabajo en equipo y la innovación
• 95% Remoto.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada3 may.

Excel Power BI

¿Dónde vas a trabajar?

Multinational hardware company.

¿Qué harás en tu nuevo puesto?

• Product Management experience of minimum 3 Years, preferrable in PC or IT industry.
• Good understanding of the product and sound knowledge of product's lifecycle.
• Managing Quarterly product line up, GPM, ADS, P&L.
• Market benchmark, competitor analysis.
• Managing incoming product's CRD.
• EMEA Product Business Unit communication.
• Product training for B2C sales or Retail (sometimes outstation to Portugal, Madrid…etc. Once a month.)
• Promotional plan execution with sales team, investment control.

¿A quién buscamos (H/M/D)?

• Academic degree in computer science, business marketing or others.
• Intensive Excel skills.
• Elementary financial knowledge.
• Elementary product knowledge.
• Control freak with numbers and bata base maintenance.
• Fluent in English and Portuguese.
• Additional skills: PowerBi, Power Query skills.

¿Cuáles son tus beneficios?

Career progression.