Ofertes d'ocupació de Gerent a Málaga

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada11 de des.

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About The Role

 As a Retail Area Manager, you will be responsible for ensuring and driving the achievement of retail objectives for assigned centers by managing the field team and ensuring operational excellence. Your primary focus will be on leading, motivating, and developing your team to deliver exceptional results and customer experiences.

A Day In The Life

As a Retail Area Manager, your days will be dynamic and focused on operational excellence, team development, and business growth. You will spend approximately 70% of your time in the field ("terreno").

Team Leadership & Development

• You will actively recruit, manage, develop, and retain your direct team, ensuring they uphold operational excellence standards and achieve business results.
• You will coach and motivate your Beauty Advisors (BAs), Experts, and Managers, identifying talent and prioritizing their training and development needs.
• You will monitor and manage BA turnover rates and absenteeism.
• You will lead by example in service and sales excellence.
  
  

• You will conduct business analysis and be responsible for the figures of your assigned centers and their productivity.
• You will oversee and follow up on CRM strategies and logistics topics.
• You will control and monitor Store Managers' KPIs.
• You will manage relationships with retailers (center and regional level).
• You will coordinate and follow up on CXE (Customer Experience) and NPS action plans.
• You will be responsible for ensuring Retail Excellence across all your counters and teams.
• You will manage retail tools and plan commercial activities effectively.
  
  

• You will ensure operational excellence and provide exceptional service.
• You will leverage your knowledge of the beauty, luxury, and consumer sectors to enhance customer experience.
• You will make data-driven decisions to improve both business outcomes and customer satisfaction.
  
  

• BATurnover
• OneRetailAdoption
• PULSEResults
• BeautyAdvisorPerformanceKPIs
• Sales (Ventas)
• CRM /LogisticsPerformance
• QualitativeKPIs: NPS/CXE
• ServiceUsageRatio
• CustomerLifecycleManagement
  
  

• Head of RAMs
• ECI Retail Director
• Retail Education
• HR
• Empowermentteams
• Activationteams
• Logistics
• RetailDesign
  
  

• Enablement Profile: You empower your team and foster their growth.
• Problem-Solving: You effectively identify and resolve challenges.
• Empathy: You connect with your team and customers on an emotional level.
• Retail Tool Management: Proficiency in using and leveraging retail management tools.
• Commercial Activity Planning: Strong ability to plan and execute commercial strategies.
• Data-Driven Decision Making: You base your decisions on sound data analysis.
• Sector Knowledge: Deep sensitivity and knowledge of the beauty, luxury, and consumer sectors.
• Effective Communication & Prioritization: You communicate clearly and can prioritize tasks efficiently.
  
  

• Energy & Stress Management: You maintain composure and effectiveness under pressure.
• Intercultural Agility: You adapt well to diverse cultural contexts.
• Coaching Conversations: You are skilled in coaching your team.
• Commitment: You foster a strong sense of commitment within your team.
• Consumer Lifecycle Planning: You understand and can plan for the various stages of the consumer journey.
  
  

• Difficult Conversations: Ability to handle challenging discussions effectively.
• Retail Management Coaching: Expertise in coaching on retail management and objection handling.
• Empathy Module (SRA Retail): Further development in understanding and applying empathy in a retail context.
• MyLearning Exploration: Proactive in continuous learning.
• Action Plan Creation & Commercial Lever Maximization: Focus on developing robust action plans and optimizing commercial strategies.
• Retail Excellence Workshop: Participation in workshops to further enhance retail excellence.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada5 de des.

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HEALTH MEETS HOSPITALITY

Opening in early 2027, we will launch the first Lanserhof in Southern Europe – located on the exclusive grounds of the renowned Finca Cortesin, not far from Marbella. As one of Spain’s leading resort hotels, Finca Cortesin is celebrated for its award-winning hotel and outstanding golf course – a location that perfectly aligns with our philosophy.

“From the north to the south – following the successful opening of our site on Sylt, we are delighted to now have a presence in Southern Europe. This is a significant milestone for the Lanserhof Group, as we aim to further expand our offerings and enable even more people to access our first-class health services. Our collaboration with AltamarCAM and GPF Capital represents a valuable opportunity to extend our expertise across Europe,” said Dr Christian Harisch, CEO of the Lanserhof Group, regarding the expansion plans.

For our grand opening, we are looking for a General Manager (all genders)

• With your guest and service orientation, you represent our property and the Lanserhof Concept, ensuring successful positioning of our brand
• You keep an overview, organize, and take responsibility for the entire hotel operation (Reservations, Front Office, Restaurant, Kitchen, Housekeeping, Maintenance)
• Guest satisfaction is your top priority, and you set the right impulses to achieve it
• You create an environment where our employees feel comfortable and can develop, enabling them to deliver the best services to our guests
• You work closely with our departments in Medicine, Marketing, Finance, and People & Culture, and coordinate with the Lanserhof Group management
  
  

You

• have a solid education or degree in hospitality or tourism and have already gained several years of leadership experience in luxury hospitality - in Spain
• think entrepreneurially and are highly solution- and service-oriented
• have a strong sense for people and are a personality who can motivate and inspire
• are a team player who enjoys taking responsibility
• communicate confidently and fluently – in Spanish (fluent), English (fluent) and ideally German
• stand out through your professional and friendly demeanor
  
  

• An interesting, varied, and responsible role in a successful company with an innovative environment
• A motivated team, short decision-making processes, and a modern IT landscape await you
  Support from a collegial team with diverse development and design opportunities
• Free, healthy, and balanced meals
• TEAM SPIRIT is very important to us – summer parties and Christmas celebrations

The Lanserhof Group stands for diversity and equal opportunity. Hiring decisions are based solely on qualifications for the respective position, regardless of gender, origin, religion, age, sexual orientation, or disability.

If this sounds like you, we look forward to receiving your detailed application documents, including your salary expectations and earliest possible start date.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada4 de des.

Teletreball .

Entidad profesional de referencia en su sector busca incorporar un/a Gerente / Gerenta para liderar su estructura organizativa en el ámbito provincial.

Requisitos

Formación universitaria en ADE, Derecho, Economía, Ciencias Políticas, Gestión Pública o similar.

Experiencia previa en gerencia, coordinación o dirección en organizaciones profesionales, asociaciones, ONG, administración pública o empresas de servicios.

Experiencia contrastada en interlocución institucional y relación con administraciones públicas.

Se valorará conocimiento del entorno sanitario o institucional local/regional.

Funciones principales

Coordinar el funcionamiento operativo diario de la entidad.

Dar soporte técnico y organizativo a la Presidencia y al órgano de gobierno.

Supervisar y optimizar procesos internos y actividad administrativa.

Gestionar el presupuesto, proveedores, expedientes y documentación económica.

Impulsar proyectos estratégicos (digitalización, modernización, mejora de servicios).

Representar a la entidad ante administraciones y organismos sectoriales con solvencia técnica y trato institucional.

Elaborar informes, actas y documentación para reuniones.

Detectar mejoras y proponer acciones de manera autónoma.

Perfil profesional

Proactividad elevada y capacidad para anticiparse.

Autonomía y toma de decisiones sin supervisión constante.

Organización y planificación excelentes.

Seguridad al hablar en público y habilidades de representación institucional.

Diplomacia, rigor y capacidad para gestionar situaciones sensibles.

Orientación práctica y fuerte enfoque a resultados.

Dominio de herramientas digitales y ofimática.

Se ofrece

Incorporación a un proyecto estable y de impacto en el sector profesional.

Posición estratégica con relación directa con Presidencia y órgano de gobierno.

Contrato indefinido y retribución acorde a la responsabilidad del puesto.

Posible flexibilidad u opciones de teletrabajo puntual (si aplica).

Entorno profesional consolidado, con margen para aportar mejoras y modernización.

¿Te interesa?

Envíanos tu CV actualizado a ******

Tipo de puesto: Jornada completa

Experiencia

Sector retail: 1año (Deseable)

Ventas al por menor: 1año (Deseable)

Idioma

Inglés (Deseable)

Ubicación del trabajo: Empleo presencial

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