Ofertes d'ocupació per a Atenció al client a València

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada4 de nov.

Teletreball .

About Us:

At Sweet Carolina Travels, we believe that family vacations are more than just trips—they’re opportunities to create lifelong memories. We specialize in personalized travel planning that brings families closer together, whether it’s a magical theme park adventure, a relaxing beach getaway, or a cultural journey abroad.

Position Overview:

We are seeking a passionate Family Travel Specialist to join our team. In this role, you’ll design and curate unforgettable travel experiences for families of all sizes, ages, and interests. From itinerary planning to destination recommendations, your goal will be to remove the stress from travel planning and help families focus on making memories.

Key Responsibilities:

• Consult with clients to understand their family’s travel needs, preferences, and budget.
• Research destinations, accommodations, activities, and attractions suitable for families.
• Build customized travel itineraries that balance relaxation, adventure, and kid-friendly fun.
• Coordinate bookings for flights, hotels, resorts, cruises, tours, and ground transportation.
• Provide insider tips, safety advice, and recommendations for family-friendly destinations.
• Stay up to date on the latest family travel trends, deals, and promotions.
• Deliver excellent customer service before, during, and after travel to ensure client satisfaction.
  
  
  

• Previous experience in travel planning, hospitality, or customer service is a plus (not required).
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Passion for travel, especially creating memorable family experiences.
• Ability to work independently and remotely with a flexible schedule.
  
  
  

• Competitive commission-based earnings.
• Ongoing training and support in the travel industry.
• Access to exclusive travel perks, discounts, and insider deals.
• A fun and supportive team environment.
• The chance to turn your passion for travel into a rewarding career.
  
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada1 de nov.

. LESS

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties And Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks:
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.
  

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities
  
  

• Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
• Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
• Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
  
  

• Honesty and good work ethic
• Strong customer service skills
• Basic computer proficiency
  
  

• Standing and walking at least 75% of the shift
• Talking in person or on the phone at least 75% of the shift
• Must be able to lift to 50 lbs. less than 30% of the time.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada31 d’oct.

. Salesforce

🌍 Revolucionamos la energía para cambiar el mundo

En Octopus Energy, no somos una eléctrica tradicional. Somos un equipo de personas apasionadas que trabaja cada día para hacer que la energía sea 100% renovable, accesible y justa para todos.

Creemos en la tecnología y la innovación como motores del cambio. Queremos transformar la forma en que el mundo consume energía, eliminando barreras, simplificando procesos y ofreciendo un servicio más humano y transparente.

Por esto mismo, nuestro compromiso es claro: la energía limpia debe ser la norma, no la excepción. Para lograrlo, combinamos sostenibilidad con un enfoque centrado en las personas, impulsando un servicio excepcional y construyendo un equipo increíble que comparte nuestra visión.

💡 Pero nada de esto sería posible sin personas como tú. Para seguir creciendo y transformando el mercado, buscamos talento con ganas de marcar la diferencia. Si quieres formar parte de este cambio, aportar tu energía y ayudar a construir un futuro más verde.

¿Qué estamos buscando?

Buscamos un/a Especialista en Customer Care para unirse a nuestro equipo y ayudarnos a seguir impulsando la transición energética en España. Serás la voz y el apoyo de nuestros clientes durante todo el proceso de instalación de sus sistemas solares fotovoltaicos, asegurando que cada experiencia con Octopus Energy sea excelente, transparente y humana.

Si te apasiona la atención al cliente, disfrutas resolviendo incidencias con empatía y quieres formar parte de una empresa que está cambiando la forma en la que las personas se relacionan con la energía, ¡esta es tu oportunidad!

🐙 Lo llamamos el “Efecto Octopus”

Trabajar en Octopus Energy significa formar parte de una compañía donde la cultura y las personas son lo más importante.

💜 Apostamos por la flexibilidad y la conciliación.

🚀 Queremos que desarrolles tu potencial al máximo.

🌱 Creemos en un modelo energético más justo y sostenible.

¡Te estamos esperando! 🚀