Ofertes d'ocupació per a Atenció al client a València

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada20 de febr.

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¡Hola! 👋

Estamos buscando al nuevo fichaje estrella para nuestro equipo como Customer Support Specialist.

Somos Sesame HR, la solución digital que ayuda a equipos de Recursos Humanos, managers y empresas a optimizar los procesos de gestión de personal, centralizándolos en una sola plataforma.

Antes de que te contemos lo que estamos buscando, hemos preparado un video en el que nos presentamos y te contamos quiénes somos, a ver si podemos convencerte de que somos un buen match 😉

¡Dale a play!

🤓 ¿Qué esperamos de ti?

Formarás Parte De Un Equipo Multidisciplinar De Gran Talento En Constante Crecimiento. Por Lo Tanto, Para Nosotros Es Imprescindible Que

• Que tengas facilidad e interés en aprender cosas nuevas, así como una necesidad vital por mejorar las cosas y plantearte el estado actual de la herramienta.
• Que sepas trabajar en equipo, comunicarte y expresarte.
• Que sepas adaptarte a los cambios. Somos una startup así que… ¡puedes esperar bastantes curvas!
  
  

• Hablas otros idiomas
• Has trabajado ya en soporte dentro de una app
• Has utilizado una plataforma CRM
  
  

• Soporte Técnico: Diagnosticar y resolver problemas técnicos relacionados con el uso de la plataforma, guiar a los usuarios a través de soluciones paso a paso y proporcionar recomendaciones de uso de Sésame.
• Gestión de Tickets: Utilizar sistemas de gestión de tickets para registrar y resolver consultas de los clientes a través de diversos canales (correo electrónico, chat, llamadas) de manera eficiente, garantizando altos niveles de satisfacción.
• Registro de Incidencias reportadas por los clientes, hacer seguimiento, testar solución e informar al cliente cuando esta ha sido resuelta
• Escalación de casos complejos y/o incidencias a Product Expert / Product Support según sea el caso.
• Proporcionar a los clientes, tutoriales sobre las funcionalidades de Sésame anticipando las necesidades del cliente y ayudándole a usar el producto de manera efectiva.
• Identificar patrones comunes en las solicitudes de soporte para sugerir mejoras en el producto o cambios en los procesos de atención al cliente que minimicen futuros problemas.
• Asegurar que las solicitudes de los clientes sean resueltas dentro de los plazos acordados (SLA) y que se cumplan los indicadores clave de rendimiento (KPI) del departamento.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada19 de febr.

. Excel

Are you a customer‑oriented professional with a passion for delivering exceptional service within the world of logistics and supply chain? Do you bring high energy ⚡, a dynamic mindset, and a drive to excel in operational environments where precision and speed matter? 🚀

If so, this temporary role could be the perfect fit.

We are excited to offer an opportunity to join us as a Customer Experience Consultant in Valencia, where you will be part of a high‑performing team dedicated to delivering world‑class service across the logistics and maritime transport chain. 🤝

What We Offer 🌍

At Maersk, we put you in control of your career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally 📈.

As part of a global logistics leader at the heart of world trade, you’ll have the opportunity to make a meaningful impact on a global scale.

With a presence in more than 130 countries, you’ll have access to diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. ✨

Key Responsibilities 📦

• Manage and monitor the end‑to‑end shipment lifecycle, ensuring operational excellence across all logistics touchpoints.
• Coordinate with internal and external stakeholders involved in cargo handling, vessel operations, port activities, and inland transportation.
• Orchestrate the overall flow of shipments, ensuring alignment between booking, documentation, customs, warehousing, and final delivery.
• Provide value‑adding logistics solutions through strong process understanding and operational insight.
• Resolve queries from shippers, customers, Key Account Managers, and operational partners with speed and accuracy.
• Maintain a customer‑centric yet operations‑driven approach to prevent errors and drive continuous improvement.
• Prepare, verify, and submit logistics documentation (B/L, invoices, certificates, etc.) accurately and on time.
• Support cross‑sell and up‑sell initiatives by identifying logistics opportunities that enhance customer supply chains.
• Adhere to Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) to ensure compliance and consistency.
• Identify process deviations, operational risks, and bottlenecks, and communicate them proactively.
• Maintain proactive communication with customers, including participation in operational and performance calls 📞.
• Record and report performance insights, highlighting service wins, failures, and improvement opportunities.
• Collaborate closely with KCMs and the Commercial team to strengthen customer relationships through operational reliability.
• Comply with customer‑specific SOPs and monitor related KPIs to ensure service delivery meets contractual expectations.
• Execute reports and operational tasks assigned by the Team Leader or Manager.
  
  

• Proven experience in logistics, supply chain, or a logistics‑focused environment — ideally within maritime, freight forwarding, or port operations.
• Fluency in Spanish and English; Portuguese or French is a plus.
• Excellent communication and stakeholder management skills across operational and commercial teams.
• Strong customer‑centric mindset combined with a solid understanding of logistics processes.
• Results‑driven, organized, and able to perform under pressure in fast‑paced operational settings.
• A collaborative team player 🤝 with a proactive, solution‑oriented approach.
• Solid understanding of end‑to‑end operational flows, including booking, documentation, customs, and cargo movement.
• A sense of urgency and persistence in driving issues to closure.
• A positive, proactive attitude 🌈 and a passion for delivering operational excellence.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada18 de febr.

. Excel

Summary

An Accounts Receivable Specialist manages a company’s incoming payments, ensures timely invoicing, reconciles customer accounts, and maintains accurate financial records to support cash flow and financial health.

Main Duties And Responsibilities

• Apply cash receipts to customer accounts and apply to open invoices
• Follow up with customers for timely payment
• Report open AR to management including past due customers and expected resolution
• Generate customer statements
• Invoice customers accurately
  
  

• Strong communication skills via email and telephone
• Experience with AR/Collections, preferably in a B2B setting
• SAP Experience a plus
• Knowledge of Excel pivot tables and V-Lookup/X-Lookup

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada14 de febr.

Teletreball .

Griekenland | Remote / Hybride / Op locatie

Relocatiepakket beschikbaar

Vast contract | Fulltime

Interesse?

Stuur je cv naar [email protected] en ontvang meer informatie over projecten, salaris en startdata.

Klaar voor een nieuwe stap in het buitenland?

Wij zoeken Nederlandstalige kandidaten die hun carrière willen voortzetten in Griekenland — met volledige ondersteuning bij verhuizing.

Werk voor onze internationale klant in een professionele, stabiele omgeving terwijl je geniet van zon, zee en een lagere kostenstructuur dan in Nederland of België.

Wat betekent dit concreet voor jou?

Relocatieondersteuning (vlucht + hulp bij huisvesting)

Vast contract vanaf dag één

Betaalde training

Internationale werkomgeving

Doorgroeimogelijkheden

Remote / hybride opties afhankelijk van project

Geen ingewikkelde procedures — wij begeleiden je bij elke stap.

Wat ga je doen?

• Nederlandstalige klanten ondersteunen via telefoon, e-mail of chat
• Vragen professioneel en oplossingsgericht behandelen
• Werken voor bekende internationale merken
• KPIs behalen in een gestructureerde omgeving
  
  
  

• Vloeiend Nederlands
• Goede beheersing van Engels (B2+)
• EU-paspoort of geldige werkvergunning
• Motivatie om naar Griekenland te verhuizen
  
  
  

• Lagere vaste lasten dan in NL/BE
• Meer koopkracht in dagelijkse uitgaven
• Internationale ervaring op je cv
• Sterke werk-privébalans
• Wonen in een zonnige, veilige omgeving
  
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada14 de febr.

Ventas Inglés Marketing Formación Español Redacción Ventas y marketing Medios de comunicación social Éxito del cliente Fisioterapia

At Rehametrics, leader in the digital rehabilitation sector, we apply new technologies (virtual, augmented and mixed reality, gamification, artificial intelligence, digital therapy, etc.) to facilitate the work of clinicians, increase patient motivation and, in this way, achieve more effective rehabilitation treatments.

We are currently looking for someone to join our team to help us achieve our mission: to improve rehabilitation for the benefit of patients and clinicians worldwide. The successful candidate will join a dynamic and multidisciplinary team that is constantly innovating for the benefit of our customers. The ideal candidate will join our sales and marketing team designing strategies to improve our products and increase customer retention.

WHAT WE EXPECT FROM YOU

• Lead the company's customer retention strategy. Devise, plan and implement a customer retention plan, carrying out the activities deemed to have the greatest impact. Analyze the results achieved in order to continuously improve any activities carried out.

• Generate innovative, interesting and useful content about our solutions and their application in clinical practice and publish it in the company's blog and social networks, both in English and Spanish. Manage and optimize our blog and social networks.

• Create and present practical webinars, in English and Spanish, on the use of new technologies - virtual reality (VR), augmented reality (AR), mixed reality (MR), gamification and the digitization of therapy - in physical therapy and/or occupational therapy, that are of interest to our target audience.

• Participate in the creation of the company's marketing plan and be responsible for any tasks and activities assigned.

• Attend national and international tradeshows and congresses on behalf of the company.

WHAT WE ASK FOR

• Previous work experience in marketing or sales departments in the medical device, digital health or healthcare technology industries. Training and work experience as a physical therapist or occupational therapist will be highly valued.

• Previous experience, as a clinician, in clinical rehabilitation and in the use of innovative technologies in the rehabilitation of patients in clinical settings.

• Practical experience in the use and management of blogs and/or social networks, with demonstrable results. Be creative to generate interesting and useful content for our target audience.

• Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and concisely. Able to interact with rehabilitation professionals.

• A very high level of verbal, reading and written skills in English and Spanish (C1 minimum) are required to be able to interact with and generate content of interest to healthcare professionals in those languages.

• Be self-motivated, proactive and goal oriented. Capable of working individually or as part of a team.

• Previous experience using CRM software will be a plus.

WHAT WE OFFER

• Join a dynamic, passionate, multidisciplinary and innovative team, in one of the leading companies in the digital and virtual rehabilitation sector worldwide.

• Autonomy to experiment.

• Continuous training by the company in the design and application of new technologies to rehabilitation (VR, AR, XR, digital therapy, gamification), and in the use of CRMs and other tools related to digital marketing.

• Competitive salary depending on candidate skills and experience.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada9 de febr.

. Illustrator Photoshop

¡Hola! 👋🏻

Si no nos conoces, somos VOLTERETA; una experiencia gastronómica que te hace viajar a distintos países del mundo cada vez que vienes a visitarnos. 🚀 Es una forma de tener puertas a otros lugares del mundo y romper con tu rutina diaria sin salir de la ciudad 🌍

Nuestra misión es emocionar a todas y cada una de las personas que vienen a visitarnos. Somos un equipo muy joven, aventurero y vivimos todo de forma apasionada; premiando el esfuerzo y la dedicación. 🫂

Lo mejor de todo es que el viaje continua… Seguimos con las ganas de llevarlo mucho más allá. Por este motivo… Buscamos INTERIORISTA

Funciones :

• Realización de rediseños de locales actuales
• Colaboración con las tareas del departamento de diseño
• Colaboración y coordinación con el departamento de mantenimiento
• Comprobar la optimización del espacio y su funcionalidad
• Búsqueda y contacto con proveedores
• Seguimiento de proyectos asociados a cada local

Requisitos :

• Formación Universitaria en Diseñador/a de interiores
• Valorable experiencia en el sector de hostelería
• Conocimientos de programas de diseño (Illustrator, Photoshop, Rhino, Autocad, IA, 3D, render).
• Disponibilidad para viajar a Sevilla, Zaragoza y Alicante.
• Vehículo propio
• Persona resolutiva y con iniciativa

Imprescindible mandar curriculum junto con un portfolio creativo

En Voltereta nos comprometemos con el principio de igualdad de oportunidades y la no discriminación en la gestión de nuestros procesos de selección.