Ofertes d'ocupació per a Informàtica i IT a Illes Balears

• Nivell d'experiència---
• Tipus de contracteA temps complert
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ITIL Office

Job Description
On Site Service Engineers (OSS Engineers) are primarily focus on infrastructure IT equipment and end-user computer customer experience to ensure all interactions result in a positive support-based service.He/she will deliver a service that exceeds customer expectations, listen, and understand issues, communicate with customers, colleagues and management using positive, clear, and concise communication paths.He/she will deliver an excellent local customer experience through strong technical skills and understanding of the client site, environment, technology, and culture.Job is primary physically based on customer site, being client site specific.OSS Engineers also ensure all commitments with the client are fulfilled with regular updates and appointments when appropriate.

Job requirements
As the main interface to the customer, this position in the organisation includes:
• Performs timely resolution of workstations, mobile, hardware and software problems within SLAs (Service level Agreement) through effective use of experience, knowledge, and technical resources through a ticketing system. Deep knowledge of “ServiceNow” would be a real advantage.
• Ownership, leadership, communication, and liaison with key contacts in other resolver groups to ensure right action is taken to resolve any issues/tasks he/she will be responsible for.
• Follow-up all processes for use of IT systems, document all actions and activities performed on IT equipment.
• Autonomous, self-motivated, and able to act with limited support and supervision (On-Call services)
• Conforms to international key IT processes such as support, change and asset management (ITIL®)
• Working on customer site, be flexible for travelling to other sites on demand.

The key responsibility is to provide customer facing end-user support within a team that includes:
• Break-fix and support in Microsoft environment for laptop, desktop, tablets and associated hardware, software & peripherals including operating System, base loaded software, Office suite and other business application as well as Mobility devices (Android/iOS - iPhone/iPads)
• Imaging/Re-imaging end user IT devices according to client IT security policies and procedures
• IT infrastructure equipment support including large scale office moves, re-stack activities, that includes printers and MFDs (Multi-Function Displays).
• Provide smart hands and eyes support for servers, network equipment, and security devices on site locations, as per client or CLIENT policies and procedures including access related issues with smart card, password, and security applications (Home Office users)
• Coordinate with vendors / Contractors for provision of end-user support (e.g., Hardware repair, replacement, intervention …)
• Provide accurate and timely logging of customer incidents and tasks to meet contractual SLAs (Service Level Agreement).
• Support and/or participate in outside of support CLIENT and/or client projects as requested.
• Manage CMDB (Configuration Management Database) assignation, configuration, retirement and disposal records, provide proper maintenance of asset information, utilization of devices, replacement according to customer lifecycle, asset health and operational constraints
• Provide IT support for on-site and/or off-site events and meetings
• Provide On-call support outside business hours, provide IT support for disaster recovery and emergency response service.
• Provide reports as requested by CLIENT and/or final customer
• Implement best practices to resolve issues, follow guidelines provided (Knowledge Base), document and improve existing guidelines, propose new ones.
• Manage and inventory LAN cabling / racking, coordinate port activations and deactivations, escalate to customer if required.
Qualification
The following qualification is hardly recommended for appliance:
• BS / BA in Computer Science, Information Technology, or an equivalent combination of education and/or experience
• 3 years of technical experience in IT technical support and/or IT Service Delivery.
• Site specific language (site dependant) and English is required
Certification would be a real added advantage on this role.
• A Technical Certification (Microsoft / HP / Dell / CISCO)
• ITIL Certification
• CompTIA A+
• Microsoft Certified Professional (MCP) or better
• BS/BA in Computer Science, Information Technology, or an equivalent combination of education and/or experience

• Nivell d'experiència---
• Tipus de contracteA temps complert
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Teletreball React API .Net C# Java Python Agile CSS TSQL HTML Scrum Maven Jenkins Linux Angular Docker Kubernetes Ansible Git Android REST Jira Groovy OpenShift Spring iOS Bash jUnit QA MVC Gradle Eclipse Microservices Perl SQL Server

TELETRABAJO para Desarrolladores (AF, AT, AP, PS) en alguna de las siguientes OFERTAS.

OFERTAS ACTIVAS (*) : * MIGRACION / * CORE BANKING / * HOST /

* MIGRACION : COBOL, CICS, DB2 , JCL / MICROFOCUS ENTERPRISE DEVELOPER / SERVER
. . . . . . . . . . . . . : Conocimientos de ECLIPSE , LINUX ( bash scripting) , PYTHON


* CORE BANKING: CONOCIMIENTOS GENERALES DE BANCA
. . . . . 1.- ANALISTAS DE REQUERIMIENTOS , FUNCIONAL Y PRUEBAS DE USUARIO
. . . . . 2.- ANALISTAS CORE BANKING REGULATORIO ( MERCADOS FINANCIEROS Y MEDIOS DE PAGO )
. . . . . . . ( Business Analyst con Conocimientos amplios en CIRBE )

* HOST. . : ANALISTAS PROGRAMADORES MANTENIMIENTO : COBOL CICS DB2 JCL AS400
. . . . . . . . . : 1 AP CON NIVEL ALEMAN C1; 1 AP CON NIVEL DE INGLES B2 ; 1 PROGRAMADOR SENIOR

DWH / ETL . . : INFORMATICA, PL-SQL
FrontEnd. . . . : HTML5, HTML, CSS3,APPVERSE, QWT, JAVA SCRIPT , REACT
BackEnd. . . . : Indispensable APIs, Spring MVC, API, Maven, GIT, JIRA,
. . . . . . . . . . . . : Docker, Kubernetes, Openshift, JUnit, Nexus, SonarQ,
. . . . . . . . . . . . : Spring Data, Swagger, Agile
JAVA. . . . . . . : JAVA 8+, J2EE, J2SE,SCRIPT,(SHELL,PYTHON,PERL)
. . . . . . . . . . . . : MICROSERVICIOS , SPRINT BOOT ,
. . . . . . . . . . . . : (SVN,GIT) (API Rest,RAML,Springboot,)
. . . . . . . . . . . . : (JIRA,REMEDY,GITLAB)
Microsoft . . . : .NET, C#, VISUAL BASIC ANGULAR , SQL SERVER
Mobility. . . . . : IOS, ANDROID
Other . . . . . . : C/C++,VISUAL BASIC
Testing . . . . . : QA, SCRUM,AUTOMATION, MANUAL...
DBA . . . . . . . : LINUX,DOCKER,KUBERNETES,JENKINS,ANSIBLE
. . . . . . . . . . . .: (MAVEN,GRADLE)(JUNIT,KARMA,JASMINE)
. . . . . . . . . . . . : (PYTHON,JAVA,GROOVY)
. . . . . . . . . . . . : (ADMINISTRACION DE REDES)
DATABASE . . . : SQL Server, ETLs,DTSX, VISUAL BASIC , . NET , SAS
TIBCO . . . . . . . : BPM , LINUX

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.

Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.

With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:Decskill Talent: We believe that our people are key to our success.Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients.

We collaborate with clients to drive innovation, ensuring project success and business growth.Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.We are looking for a Business Analyst for an International Project based in Madrid (hybrid model).Responsabilities:Process Mapping and Analysis: Create visual representations of workflows to understand the sequence of activities, decision points, and roles involved in a process.Data Collection and Analysis: Gathering, cleaning, and analyzing data related to process performance to uncover patterns, trends, and metrics - identify opportunities for optimization and measure the impact of process changes.Requirements Gathering: Collaborating with stakeholders to define process objectives, identify desired outcomes, and document specific requirements.

Conducting interviews, workshops, and surveys to gather input from various organizational departments and levels.Process Design and Improvement: Developing and modeling new or improved processes based on analysis findings and stakeholder requirements.

This includes creating detailed process maps, defining roles and responsibilities, and establishing performance metrics.Stakeholder Engagement: Engaging with various stakeholders to gather insights, understand their needs, and incorporate feedback into the process design.

This ensures that the processes are aligned with the organization#39;s goals and objectivesDocumentation and Reporting: Documenting the current state of processes, proposed changes, and the outcomes of implemented changes.

Providing regular updates and reports to management and other stakeholders to keep them informed of progress and any issues.These responsibilities ensure that business process analysts effectively support business transformation by optimizing processes, making data-driven decisions, and successfully implementing process changes.Requirements:A business process analyst supporting a business transformation needs a diverse set of skills to navigate the complexities of this role effectively.Analytical Skills: The ability to dissect complex processes, identify inefficiencies, and develop solutions that enhance productivity.

This involves a keen eye for detail, logical reasoning, and accurate data interpretationTechnical Proficiency: A solid understanding of the technical tools and software used in process analysis, such as process modeling software, data analysis tools, and automation technologies.

This knowledge facilitates effective communication with IT teams and aids in implementing process improvements efficientlyCommunication Skills: Strong verbal and written communication skills are crucial for collaborating with stakeholders, documenting requirements, and presenting findings.Project Management Skills: The ability to manage multiple tasks, set priorities, and meet deadlines.

This includes planning, organizing, and overseeing projects to ensure they are completed on time and within budgetProcess Mapping and Documentation: Creating detailed process maps and documentation to visualize workflows and identify areas for improvement.Problem-Solving Skills: The capability to identify root causes of issues, propose process improvements, and implement solutions that enhance efficiency and productivityFluent in Spanish and English (mandatory)If you're interested in this job please send your CV in English to ****** with reference "MF/BAM"Decskill is committed to equality and non-discrimination with all our talents.

We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.

Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.

With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:Decskill Talent: We believe that our people are key to our success.Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients.

We collaborate with clients to drive innovation, ensuring project success and business growth.Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.We are looking for a Business Analyst for an International Project based in Madrid (hybrid model).Responsabilities:Process Mapping and Analysis: Create visual representations of workflows to understand the sequence of activities, decision points, and roles involved in a process.Data Collection and Analysis: Gathering, cleaning, and analyzing data related to process performance to uncover patterns, trends, and metrics - identify opportunities for optimization and measure the impact of process changes.Requirements Gathering: Collaborating with stakeholders to define process objectives, identify desired outcomes, and document specific requirements.

Conducting interviews, workshops, and surveys to gather input from various organizational departments and levels.Process Design and Improvement: Developing and modeling new or improved processes based on analysis findings and stakeholder requirements.

This includes creating detailed process maps, defining roles and responsibilities, and establishing performance metrics.Stakeholder Engagement: Engaging with various stakeholders to gather insights, understand their needs, and incorporate feedback into the process design.

This ensures that the processes are aligned with the organization#39;s goals and objectivesDocumentation and Reporting: Documenting the current state of processes, proposed changes, and the outcomes of implemented changes.

Providing regular updates and reports to management and other stakeholders to keep them informed of progress and any issues.These responsibilities ensure that business process analysts effectively support business transformation by optimizing processes, making data-driven decisions, and successfully implementing process changes.Requirements:A business process analyst supporting a business transformation needs a diverse set of skills to navigate the complexities of this role effectively.Analytical Skills: The ability to dissect complex processes, identify inefficiencies, and develop solutions that enhance productivity.

This involves a keen eye for detail, logical reasoning, and accurate data interpretationTechnical Proficiency: A solid understanding of the technical tools and software used in process analysis, such as process modeling software, data analysis tools, and automation technologies.

This knowledge facilitates effective communication with IT teams and aids in implementing process improvements efficientlyCommunication Skills: Strong verbal and written communication skills are crucial for collaborating with stakeholders, documenting requirements, and presenting findings.Project Management Skills: The ability to manage multiple tasks, set priorities, and meet deadlines.

This includes planning, organizing, and overseeing projects to ensure they are completed on time and within budgetProcess Mapping and Documentation: Creating detailed process maps and documentation to visualize workflows and identify areas for improvement.Problem-Solving Skills: The capability to identify root causes of issues, propose process improvements, and implement solutions that enhance efficiency and productivityFluent in Spanish and English (mandatory)If you're interested in this job please send your CV in English to ****** with reference "MF/BAM"Decskill is committed to equality and non-discrimination with all our talents.

We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.

Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.

With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:Decskill Talent: We believe that our people are key to our success.Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients.

We collaborate with clients to drive innovation, ensuring project success and business growth.Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.We are looking for a Business Analyst for an International Project based in Madrid (hybrid model).Responsabilities:Process Mapping and Analysis: Create visual representations of workflows to understand the sequence of activities, decision points, and roles involved in a process.Data Collection and Analysis: Gathering, cleaning, and analyzing data related to process performance to uncover patterns, trends, and metrics - identify opportunities for optimization and measure the impact of process changes.Requirements Gathering: Collaborating with stakeholders to define process objectives, identify desired outcomes, and document specific requirements.

Conducting interviews, workshops, and surveys to gather input from various organizational departments and levels.Process Design and Improvement: Developing and modeling new or improved processes based on analysis findings and stakeholder requirements.

This includes creating detailed process maps, defining roles and responsibilities, and establishing performance metrics.Stakeholder Engagement: Engaging with various stakeholders to gather insights, understand their needs, and incorporate feedback into the process design.

This ensures that the processes are aligned with the organization#39;s goals and objectivesDocumentation and Reporting: Documenting the current state of processes, proposed changes, and the outcomes of implemented changes.

Providing regular updates and reports to management and other stakeholders to keep them informed of progress and any issues.These responsibilities ensure that business process analysts effectively support business transformation by optimizing processes, making data-driven decisions, and successfully implementing process changes.Requirements:A business process analyst supporting a business transformation needs a diverse set of skills to navigate the complexities of this role effectively.Analytical Skills: The ability to dissect complex processes, identify inefficiencies, and develop solutions that enhance productivity.

This involves a keen eye for detail, logical reasoning, and accurate data interpretationTechnical Proficiency: A solid understanding of the technical tools and software used in process analysis, such as process modeling software, data analysis tools, and automation technologies.

This knowledge facilitates effective communication with IT teams and aids in implementing process improvements efficientlyCommunication Skills: Strong verbal and written communication skills are crucial for collaborating with stakeholders, documenting requirements, and presenting findings.Project Management Skills: The ability to manage multiple tasks, set priorities, and meet deadlines.

This includes planning, organizing, and overseeing projects to ensure they are completed on time and within budgetProcess Mapping and Documentation: Creating detailed process maps and documentation to visualize workflows and identify areas for improvement.Problem-Solving Skills: The capability to identify root causes of issues, propose process improvements, and implement solutions that enhance efficiency and productivityFluent in Spanish and English (mandatory)If you're interested in this job please send your CV in English to ****** with reference "MF/BAM"Decskill is committed to equality and non-discrimination with all our talents.

We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Si eres Gerocultor/a

Y quieres trabajar en una empresa donde tu trabajo es importante

Apúntate

En Sanitas Mayores

Nos encanta trabajar cuidando a quienes cuidan

Nuestros gerocultores/as y auxiliares de enfermería son una pieza clave para el cuidado de los mayores, son los que tratan de primera mano y en el día a día sus necesidades, garantizando su envejecimiento activo y feliz

¿Qué ofrecemos?

Turno de Trabajo/Tipo de Jornada

Turno Rotativo (Mañana y Tarde) / Jornada Parcial

Tipo de Contrado

Indefinido

Salario

Según Convenio

Lugar de Trabajo

Centro Residencial Luz de Estella (Navarra)

Desarrollo profesional

Queremos crecer contigo y acompañarte en tu trayectoria profesional, formándote en las técnicas sociosanitarias más innovadoras

Viva

Nos gusta ayudarte a estar más sano tanto física como emocionalmente con nuestro programa de bienestar Viva

Equipo

En Sanitas nos apasiona nuestro trabajo y te acompañaremos en tu desarrollo compartiendo las mejores prácticas

Tus principales funciones serán

Ofrecer una atención integral, acompañando y guiando a los mayores en su vida diaria y en sus cuidados básicos

Coordinarte con un equipo de profesionales con un único objetivo: personalizar cada cuidado, porque lo primero es la persona

Buscamos...

Profesionales valientes, empáticos y responsables. Y que tengan el Certificado de Profesionalidad de Atención Sociosanitaria a Personas Dependientes en Instituciones Sociales, o la F.P. de Técnico de Cuidados Auxiliares en Enfermería o de Atención Sociosanitaria. Y experiencia en el cuidado de las personas mayores.

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¿Cómo es nuestro proceso de selección?

Regístrate en la oferta

Entrevístate con nuestro equipo

¡Bienvenido/a a Sanitas!

Unirte a nosotros significa construir el cuidado del futuro, apostando por una atención centrada en el mayor y en un entorno que cuida de ti

¡Te esperamos!

Sé tú mismo en Sanitas. En Sanitas somos un equipo que promueve un entorno diverso e inclusivo, comprometidos/as con la importancia que nuestros equipos representen a las comunidades y personas que cuidamos.

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• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people.

Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.

With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:Decskill Talent: We believe that our people are key to our success.Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients.

We collaborate with clients to drive innovation, ensuring project success and business growth.Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.We are looking for a Business Analyst for an International Project based in Madrid (hybrid model).Responsabilities:Process Mapping and Analysis: Create visual representations of workflows to understand the sequence of activities, decision points, and roles involved in a process.Data Collection and Analysis: Gathering, cleaning, and analyzing data related to process performance to uncover patterns, trends, and metrics - identify opportunities for optimization and measure the impact of process changes.Requirements Gathering: Collaborating with stakeholders to define process objectives, identify desired outcomes, and document specific requirements.

Conducting interviews, workshops, and surveys to gather input from various organizational departments and levels.Process Design and Improvement: Developing and modeling new or improved processes based on analysis findings and stakeholder requirements.

This includes creating detailed process maps, defining roles and responsibilities, and establishing performance metrics.Stakeholder Engagement: Engaging with various stakeholders to gather insights, understand their needs, and incorporate feedback into the process design.

This ensures that the processes are aligned with the organization#39;s goals and objectivesDocumentation and Reporting: Documenting the current state of processes, proposed changes, and the outcomes of implemented changes.

Providing regular updates and reports to management and other stakeholders to keep them informed of progress and any issues.These responsibilities ensure that business process analysts effectively support business transformation by optimizing processes, making data-driven decisions, and successfully implementing process changes.Requirements:A business process analyst supporting a business transformation needs a diverse set of skills to navigate the complexities of this role effectively.Analytical Skills: The ability to dissect complex processes, identify inefficiencies, and develop solutions that enhance productivity.

This involves a keen eye for detail, logical reasoning, and accurate data interpretationTechnical Proficiency: A solid understanding of the technical tools and software used in process analysis, such as process modeling software, data analysis tools, and automation technologies.

This knowledge facilitates effective communication with IT teams and aids in implementing process improvements efficientlyCommunication Skills: Strong verbal and written communication skills are crucial for collaborating with stakeholders, documenting requirements, and presenting findings.Project Management Skills: The ability to manage multiple tasks, set priorities, and meet deadlines.

This includes planning, organizing, and overseeing projects to ensure they are completed on time and within budgetProcess Mapping and Documentation: Creating detailed process maps and documentation to visualize workflows and identify areas for improvement.Problem-Solving Skills: The capability to identify root causes of issues, propose process improvements, and implement solutions that enhance efficiency and productivityFluent in Spanish and English (mandatory)If you're interested in this job please send your CV in English to ****** with reference "MF/BAM"Decskill is committed to equality and non-discrimination with all our talents.

We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

ESTAMOS BUSCANDO:

TECNICO/A SISTEMAS DE SEGURIDAD

CON PUESTO DE TRABAJO EN ZARAGOZA

INSCRÍBETE

¿TE GUSTARÍA DESARROLLAR TU CARRERA CON NOSOTROS?

ZARAGOZA - En nuestra empresa, podrás desarrollar tareas de instalación y mantenimiento de sistemas de seguridad.

Tipo de contratación

Indefinido: Jornada completa

Incorporación

Inmediata

Ámbito

Instalación y mantenimiento de Sistemas de Seguridad.

SOBRE NOSOTROS

Grupo SIC24 es una empresa líder en el sector de la seguridad, con más de 20 años de experiencia y una amplia presencia en España. Contamos con delegaciones en Tarragona y Zaragoza, y un equipo de más de 200 profesionales comprometidos con la seguridad y la excelencia.

Seguimos creciendo y buscamos personas implicadas, motivadas y con ganas de desarrollarse profesionalmente en un entorno dinámico y en constante evolución.

Si quieres formar parte de un equipo referente en el sector y contribuir a nuestro crecimiento, ¡te estamos buscando!

QUÉ NECESITAMOS

¡Ampliamos nuestro Departamento técnico y buscamos profesionales con ganas de aportar valor y seguir creciendo!

¿QUÉ HARÁS?

Formarás parte del Departamento Técnico, y tus funciones incluirán:

Instalación y configuración de:

• Sistemas de alarma i de videovigilancia (CCTV)
• Control de accesos
• Sistemas de detección de incendios
• Sistemas de extinción de incendios
• Y otras soluciones de seguridad
  
  

• Personas con experiencia en mantenimiento y/o instalación.
• También valoramos perfiles junior con actitud y ganas de aprender.
• Conocimientos en electricidad, electrónica o sistemas de seguridad serán un plus.
• Imprescindible compromiso, responsabilidad y motivación por crecer profesionalmente.
  
  

• Contrato estable e indefinido.
• Trabajo a jornada completa.
• Salario revisable anualmente.
• Formación continua.
• Oportunidad de desarrollo profesional dentro de una empresa en expansión.
• Seguro privado a partir del año de antigüedad.
• Interesantes descuentos y beneficios para ti.
• Buen ambiente de trabajo
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

ITIL

¿Tienes estudios de FP en la rama de IT, con GS en sistemas informáticos en red ? ¿Te gustaría aprender cada día trabajando para grandes clientes? En Nologin, queremos contar contigo.

La misión principal del puesto es ser el punto de contacto principal entre los clientes de servicios gestionados y la compañía, tanto de forma directa como a través de las herramientas digitales proporcionadas.

Engloba la monitorización, operación y administración de infraestructuras HW y servicios SW asociados a IT, tanto de clientes externos como de la propia compañía, gestionando las herramientas necesarias para ello, basado en el modelo de gestión de servicios ITIL aplicado en la empresa NOLOGIN.

Funciones principales a desarrollar:

• Atención de usuarios telefónica y digital: registro, petición de información, seguimiento de las mismas.
• Registro, clasificación y seguimiento de incidencias y eventos reportados por los sistemas de monitorización IT implantados en cliente.
• Primer nivel de diagnóstico de incidencias y eventos.
• Ejecución de procedimientos definidos y escalado de eventos a grupos resolutores específicos de cliente.
• Realización de tareas IT de complejidad media en los sistemas planificadas y supervisadas previamente.
• Instalación, configuración y mantenimiento de las herramientas de monitorización IT en los clientes.
• Mantenimiento de inventarios y documentación técnica.
• Elaboración de reportes de seguimiento y documentación IT.
• Soporte in-situ de los puestos internos de la compañía.
• Seguir las guías y procedimientos definidos por la compañía en el trato con cliente y en los procesos operativos.
• Preparación de la hoja de cambio de turno y explicación a su siguiente compañero