Ofertes d'ocupació per a Recursos Humans a Illes Balears

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada1 d’abr.

Oracle Office

About Us

The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele.

Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds.

The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests.

About Montesol Experimental

In the heart of Ibiza, Gran Hotel Montesol mixes history and modernity since 1933, being home for cosmopolitan travelers and seekers of unique experiences in Ibiza. It's 33 rooms and outstanding restaurant continue making history by welcoming international guests and locals to celebrate and share joy together.

About The Job

We are seeking a Receptionist M/F to join our dynamic team at Montesol Experimental. Your duties and responsibilities will be the following:

• Greet and assist all guest as soon as they come in.
• Manage all operations involving the customer's visit to the reception: check-in, check-out, currency exchange, invoicing, accommodation, information, bookings, concierge services.
• Respond to all guest questions and requests, offering a personalised service adapted to each request.
• Ensure that a high level of customer service is always provided, respecting our quality standards.
• In coordination with the Front Office Manager, deal with customer complaints.
• Ensure the good communication and coordination between the hotel's departments (Housekeeping, and F&B).
• Coordinate security at the front desk in order to maintain a high level of safety for all our guests, goods and material, including key inventory and guest’s belongings.
• Participate in the management of the hotel's general mailbox by replying and redirecting emails.
• Assist with administrative tasks at the front desk, maintaining efficient administration within the department, preparing, and submitting operational reports on time.
• Ensure that the workspaces are well kept and that the entrance to the hotel is pleasant.
• Ensure all equipment of the department is kept clean and in good working condition.
  
  

• Social, engaging and motivated.
• Flexibility to respond quickly and positively to a range of work situations.
• Be well spoken with excellent communication skills
• Knowledge as well as abilities in other languages would be beneficial.
• Attention to details and customer needs.
• Proficiency with Microsoft Office Suite and PMS (Oracle, Opera, Micros).
  
  

• Opportunities of training and career development.
• Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc.
• Attractive discounts in all our venues (cocktail bars, wine bars & restaurants).
• Corporate events.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada31 de març

Oracle Office Excel

About Us

The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele.

Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds.

The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests.

About Menorca Experimental

Reborn from the glorious remains of a 19th century estate, with 30 hectares of land, Menorca Experimental is an agrotourism hotel that includes two restaurants based on locally sourced Mediterranean cuisine: the main farm, where we serve breakfast and dinner service, the terrace overlooking the pool where guests can enjoy a delicious lunch.

About The Job

Schedule: Nights (23h-07h).

Permanent contract : 40hrs per week. Salary according to agreement.

• We are seeking a Night Receptionist M/F to join our dynamic team at Menorca Experimental. Your duties and responsibilities will include the following:
• Welcome and assist guests during nighttime hours as soon as they arrive at the hotel.
• Handle all reception operations during the night shift: late check-ins, early check-outs, invoicing, and providing accommodation information and concierge services.
• Respond to guest requests and inquiries during the night, ensuring a personalized service that meets their needs.
• Oversee the safety and security of the hotel and its guests during the night, including monitoring access, managing key inventory, and ensuring the proper storage of guest belongings.
• Perform regular security checks throughout the premises, ensuring a safe environment for all guests and staff.
• Prepare and verify daily reports such as night audits, ensuring the accuracy of financial and operational records.
• Coordinate with the relevant departments (Housekeeping, F&B) for smooth transitions between shifts and ensure early morning requests are met.
• Manage customer complaints in coordination with the Front Office Manager, ensuring issues are documented and addressed appropriately.
• Maintain cleanliness and orderliness at the front desk and hotel entrance during the night.
• Assist with administrative tasks, ensuring the night operations are managed efficiently, including responding to emails and preparing operational reports.
• Guarantee compliance with quality standards and ensure exceptional customer service is delivered at all times.
  
  

• Social, engaging, and service-oriented personality, even during night shifts.
• Flexibility and adaptability to the unique challenges of nighttime operations.
• Strong communication skills and professionalism in handling guest interactions.
• Attention to detail and the ability to anticipate and meet guest needs during quieter hours.
• Experience with Microsoft Office Suite and hotel management systems (PMS: Oracle, Opera, Micros).
• Advanced English (spoken and written). Knowledge of additional languages is an asset (French will be highly valuated)
• A keen understanding of safety and security protocols.
• Previous experience in night reception or hotel operation.
  
  

• Opportunities of training and career development.
• Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc.
• Attractive discounts in all our venues (cocktail bars, wine bars & restaurants).
• Pension Scheme.
• Corporate events.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada30 de març

R

Desde la Universidad de Comillas llevamos años apostando por una transformación y evolución de la sociedad a través de la educación, basada en la innovación y en la renovación permanente, poniendo siempre a la persona en el centro.

Esta realidad es esencial a nuestra misión y nos anima a seguir creciendo como institución, contando con el mejor equipo.

Por ello, buscamos profesionales que quieran aportar su experiencia y ser parte del cambio.Concretamente buscamos un/a Técnico/a de Prevención de Riesgos Laborales para incorporar a nuestro equipo.¿Qué harás?Promover e impulsar la cultura preventiva.Realización de evaluaciones de riesgos y propuesta de medidas preventivas/correctivas, haciendo el seguimiento de la realización de dichas medidas.Inspecciones y revisiones de seguridad y propuesta de medidas preventivas/correctivasGestión de documentación derivada del Sistema de Gestión de PRL (registros, procedimientos, instrucciones).Apoyo en la investigación de accidentes y enfermedades profesionales.Gestión de la formación/información en materia de PRL.Apoyo a las tareas necesarias para la puesta en marcha de las actuaciones en caso de emergencia.Coordinación de actividades con empresas externas.¿Qué puedes aportar?Grado Superior-Master: Alta especialización / Master en Prevención de Riesgos Laborales.

Especiales: Seguridad en el Trabajo, Higiene Industrial, Ergonomía y Psicosociología Aplicada.Experiencia previa demostrable en materia de prevenciónNivel B1/B2 inglés¿Qué podemos ofrecerte?Plan de Retribución flexible y beneficios socialesComillas Plus: portal exclusivo de Comillas con más de 200 descuentos comercialesPlan de formación Desarrollo profesionalAcceso a servicios internos: descuentos y condiciones especiales (gimnasio, librería, biblioteca, etc…)La Universidad está fuertemente comprometida e involucrada con la igualdad de trato entre mujeres y hombres.

Existe un Plan de Igualdad que recoge las medidas tomadas por la Universidad, así como un protocolo de actuación frente al acoso moral, sexual y por razón de sexo y violencia de género.En Comillas, nos esforzamos por crear y mantener un entorno que brinde espacio y apoyo a todas las personas por igual, por lo que si cuentas con un certificado de discapacidad igual o superior al 33% te animamos a que se refleje en tu candidatura.Creemos en las personas y apostamos por ellas, únete al equipo y se parte del cambio, ¡Te esperamos!El responsable del tratamiento de sus datos personales es la Universidad Pontificia Comillas, con NIF R 2800395B, y domicilio a efectos de notificaciones en la Calle Alberto Aguilera, 23, 28015 Madrid.Sus datos personales serán tratados con la finalidad de incluir su candidatura en el proceso de selección llevado a cabo por la Universidad Pontificia Comillas.En cumplimiento de lo establecido en el Reglamento (UE) 2016/679, en la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y Garantía de los Derechos Digitales y demás normativa de desarrollo, le informamos que tiene derecho a acceder, rectificar y suprimir los datos, limitar su tratamiento, oponerse al tratamiento y ejercer su derecho a la portabilidad de los datos de carácter personal, todo ello de forma gratuita, mediante email a ****** consultar nuestra política de privacidad en www.comillas.edu/es/protecciondedatos