Ofertas de empleo de Asistente/a de Dirección en Barcelona

• Nivel de experiencia---
• Tipo de contratoTemporal
• Publicada7 mar.

Teletrabajo . REST Office

Eterniti is the leading operator of vacation rentals in iconic holiday destinations, led by a passion for excellence, authentic adventures, and hospitality. With over €2 billion in assets under management, we operate 800+ chalets, villas and apartments under 3 consumer brands: Emerald Stay (our 4* brand), Bo House (our 5* & palace brand) and Verbier Exclusive (25 chalets in Verbier). Our guests can discover our properties in more than 25 exceptional destinations across Europe and North America.

As a Sports Partnerships Project Assistant, you will work at the heart of our sports marketing strategy and contribute directly to the activation of international partnerships across multiple disciplines.

Responsibilities

Strategic & Partnerships Management

• Contribute to the strategic thinking for the 2027–2028 sports partnerships across the Group’s 3 brands
• Manage sports partnerships and coordinate the delivery of all marketing rights in close collaboration with rights holders, including:
• UCI Mountain Bike World Series
• Marathon du Mont-Blanc
• HOKA UTMB Val d’Aran
• Golf clubs

Partnership Activation

• Support the definition and execution of the 2026 activation plan: brand image, visibility, hospitality programs, content creation, social media and business-driven activations
• Help bring partnerships to life through innovative, fan-centric and premium experiences
  
  

Performance & ROI

• Track and analyze partnership performance
• Prepare ROI evaluations and post-event reports
  
  

Social Media & Influence

• Support and deploy athlete and influencer marketing activations
• Coordinate social media operations linked to sports partnerships
  
  

Events & Content

• Support the organization of a premium golf event: Emerald Stay Golf Cup (Costa Brava)
• Lead the coordination of a brand video project: “Eterniti x Sports Partnerships”
• Update and optimize the Eterniti x Sports Partnerships presentation deck
  
  

Market Intelligence & Business Development

• Conduct benchmarking and trend monitoring in sports partnerships within hospitality, tourism and luxury travel
• Support business development initiatives: identify sports industry partners to distribute Eterniti’s property portfolio
  
  

KEY INFORMATION

The application journey has 3 key steps:

• Step 1: screening call for selected candidates (15 min)
• Step 2: video interview with our Sports Partnerships Manager (1h)
• Step 3: reference check
  
  

Starting date : July 2026

We’d love to hear from you if…

• Master’s level student (Bac +4/5) from a Business School or University (Marketing, Sports Management, Communication)
• You are available for 6 months and can provide an internship agreement
• Strong interest in sports business, partnerships and digital marketing
• Organized, proactive, autonomous and creative
• Strong interpersonal skills, comfortable representing premium brands with a wide range of stakeholders (rights holders, agencies, athletes, suppliers)
• Fluent in French (professional working proficiency)
• Fluent English required (professional working proficiency)
  
  

About Us

At Emerald Stay, we’re not your typical company. We’re a growing team, obsessed with quality and always looking for ways to raise the bar. We are recognized as a Great Place to Work®, and are accredited HappyAtWork®. The way we work, think, and grow is shaped by a set of values we actually live by:

• Make Mistakes - We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them
• Question - We don't accept the status quo and look for ways to leverage technology while empowering people
• Speak Up - We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back
• Think Big - While staying humble, we aim for the stars and work towards established goals and metrics
• Don’t Compromise - We are obsessed with quality, like a Swiss watchmaker
• Care - We care about our team members, our partners and our clients, and make our passion and our work one and the same
  
  

We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. All qualified applicants will be considered without regard to any characteristic unrelated to their skills and experience.

Oh, we’ve got perks.

• Paid internship: 750€/month
• Quarterly performance bonus linked to personal objectives
• You’ll get 6 days of paid vacation during your internship
• Birthday off
• Flexible work environment : we have a flexible home office policy; you'll work at the office on Tuesdays and Wednesdays, the rest of the time, it's up to you. Feeling like working with another view? We offer 15 days yearly of remote work from wherever you'd like
• Emerald Stay membership:
• All-year-round discount of 10% off on Emerald stays
• Discount of 50% off on Emerald stays during low season, on selected properties
• Discount on services in all our destinations
• Team member referral program
• Property referral program
• Regular optional team events
  
  

Ready to join?

If you're willing to bring your creativity, passion for service, and high-energy vibe to Emerald Stay, we want to hear from you. Apply today and let's start this exciting journey together!

Powered by JazzHR

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• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada7 mar.

Teletrabajo . REST Office

Eterniti is the leading operator of vacation rentals in iconic holiday destinations, led by a passion for excellence, authentic adventures, and hospitality. With over €2 billion in assets under management, we operate 800+ chalets, villas and apartments under 3 consumer brands: Emerald Stay (our 4* brand), Bo House (our 5* & palace brand) and Verbier Exclusive (25 chalets in Verbier). Our guests can discover our properties in more than 25 exceptional destinations across Europe and North America.

As a Sports Partnerships Project Assistant, you will work at the heart of our sports marketing strategy and contribute directly to the activation of international partnerships across multiple disciplines.

Responsibilities

Strategic & Partnerships Management

• Contribute to the strategic thinking for the 2027–2028 sports partnerships across the Group’s 3 brands
• Manage sports partnerships and coordinate the delivery of all marketing rights in close collaboration with rights holders, including:
• UCI Mountain Bike World Series
• Marathon du Mont-Blanc
• HOKA UTMB Val d’Aran
• Golf clubs

Partnership Activation

• Support the definition and execution of the 2026 activation plan: brand image, visibility, hospitality programs, content creation, social media and business-driven activations
• Help bring partnerships to life through innovative, fan-centric and premium experiences
  
  

Performance & ROI

• Track and analyze partnership performance
• Prepare ROI evaluations and post-event reports
  
  

Social Media & Influence

• Support and deploy athlete and influencer marketing activations
• Coordinate social media operations linked to sports partnerships
  
  

Events & Content

• Support the organization of a premium golf event: Emerald Stay Golf Cup (Costa Brava)
• Lead the coordination of a brand video project: “Eterniti x Sports Partnerships”
• Update and optimize the Eterniti x Sports Partnerships presentation deck
  
  

Market Intelligence & Business Development

• Conduct benchmarking and trend monitoring in sports partnerships within hospitality, tourism and luxury travel
• Support business development initiatives: identify sports industry partners to distribute Eterniti’s property portfolio
  
  

KEY INFORMATION

The Application Journey Has 3 Key Steps

• Step 1: screening call for selected candidates (15 min)
• Step 2: video interview with our Sports Partnerships Manager (1h)
• Step 3: reference check
  
  

Starting date : July 2026

We’d love to hear from you if…

• Master’s level student (Bac +4/5) from a Business School or University (Marketing, Sports Management, Communication)
• You are available for 6 months and can provide an internship agreement
• Strong interest in sports business, partnerships and digital marketing
• Organized, proactive, autonomous and creative
• Strong interpersonal skills, comfortable representing premium brands with a wide range of stakeholders (rights holders, agencies, athletes, suppliers)
• Fluent in French (professional working proficiency)
• Fluent English required (professional working proficiency)
  
  

About Us

At Emerald Stay, we’re not your typical company. We’re a growing team, obsessed with quality and always looking for ways to raise the bar. We are recognized as a Great Place to Work®, and are accredited HappyAtWork®. The way we work, think, and grow is shaped by a set of values we actually live by:

• Make Mistakes - We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them.
• Question - We don't accept the status quo and look for ways to leverage technology while empowering people.
• Speak Up - We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back.
• Think Big - While staying humble, we aim for the stars and work towards established goals and metrics.
• Don’t Compromise - We are obsessed with quality, like a Swiss watchmaker.
• Care - We care about our team members, our partners and our clients, and make our passion and our work one and the same.
  
  

We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. All qualified applicants will be considered without regard to any characteristic unrelated to their skills and experience.

Oh, we’ve got perks.

• Paid internship: 750€/month
• Quarterly performance bonus linked to personal objectives
• You’ll get 6 days of paid vacation during your internship
• Birthday off
• Flexible work environment : we have a flexible home office policy; you'll work at the office on Tuesdays and Wednesdays, the rest of the time, it's up to you. Feeling like working with another view? We offer 15 days yearly of remote work from wherever you'd like
• Emerald Stay membership:
• All-year-round discount of 10% off on Emerald stays
• Discount of 50% off on Emerald stays during low season, on selected properties
• Discount on services in all our destinations
• Team member referral program
• Property referral program
• Regular optional team events
  

Ready to join?

If you're willing to bring your creativity, passion for service, and high-energy vibe to Emerald Stay, we want to hear from you. Apply today and let's start this exciting journey together!

• Nivel de experiencia---
• Tipo de contratoPor días
• Publicada6 mar.

Teletrabajo .

The Art of Music Tour is a rapidly growing international project that combines cinematic electronic music, drone filmmaking, and breathtaking natural landscapes.

We perform and film open-air concerts in iconic outdoor locations around the world, merging music, storytelling, and visual art into powerful cultural experiences. Past performances have taken place in Sweden, Croatia, Portugal, Spain, Greece and more. The 2026 edition will expand across Europe and beyond.

Celebrating our fifth year, we are building a high-performance global team that thrives on clarity, ownership, and creativity. We’re looking for someone proactive, organised, and grounded to join our core team, someone who can take full ownership of logistics planning, assist across different areas of the project as needed, and oversee on-site execution during each concert on the tour.

If you’re proactive, professional, and passionate about bringing music and film to extraordinary locations, we’d love to hear from you.

ROLE OVERVIEW

This is a hybrid role combining Project Assistant (remote support & preparation) with Event Manager (on-site execution) responsibilities.

You will be responsible for two key areas:

PROJECT ASSISTANT

As a Project Assistant, you’ll support the founder and core team across various phases of the tour’s preparation. Your responsibilities will include organising internal documents, coordinating communications, helping structure project folders (ClickUp), and assisting with follow-ups across permits, logistics, and marketing as needed. This role requires strong attention to detail, proactive problem-solving, and the ability to stay calm and focused even in dynamic situations.

Project Support (Remote – Prep Phase):

• Help organise internal documents and files

• Assist with permits, logistics, and marketing follow-ups

• Support folder setup and updates via ClickUp

• Coordinate basic communications and task tracking

EVENT MANAGEMENT

As Event Manager, you will be the on-the-ground lead during each concert, ensuring every logistical element runs smoothly. You will be responsible for overseeing the setup and execution of the event, coordinating with security, logistics providers, tech crew, and local partners. Your role is to ensure the concert day unfolds seamlessly, from arrival to final wrap-up, acting as the founder’s right hand on site. This requires exceptional coordination skills, calm leadership under pressure, and a strong sense of ownership.

Responsibilities:

Before Each Event:

• Source and coordinate local vendors (sound, generator, security, etc.)

• Prepare simple event logistics plans (access, safety, setup)

• Supervise or delegate on-site operations (when required)

• Ensure local compliance with public safety and regulations

• Communicate with local providers (drivers, equipment, etc.) when needed

• Be on location for each concert to manage execution, run checklists, and ensure all elements come together seamlessly

• Communicate with local suppliers and internal team members to keep everything on track

• Report directly to the founder and take initiative when needed

Event Execution (On-Site – Concert Phase):

• Source and coordinate local vendors (sound, generator, security, etc.)

• Prepare logistics plans (access, safety, setup)

• Supervise or delegate operations (where needed)

• Ensure public safety and compliance

• Travel one day before the concert to support setup

• Run checklists and support the founder directly

• Oversee event flow, staff needs, and on-time delivery

This is a freelance, high-trust role for someone detail-oriented, self-led, and emotionally invested in making things happen, not just talking about them.

REQUIREMENTS

• Background in live events, film production, tourism, or cultural programming is highly preferred

WHO THIS ROLE IS FOR

This is for someone who:

• Loves bringing structure and flow to complex, creative projects

• Can handle pressure and problem-solve without excuses

• Is emotionally invested in creating unforgettable experiences

• Knows how to follow through and communicate clearly

• Has experience in events, logistics, or production support

• Is fluent in English

• Feels aligned with creative, ambitious, international projects

COMPENSATION & TRAVEL

• Event Phase & Project Assistance:

Per Event Fee (includes remote prep + on-site execution):

€400–€500 per completed concert (paid post-event upon successful delivery)

• Travel & Accommodation:

• 2 nights of accommodation near the concert site (private room)

• Round-trip travel covered from Spain (or your current location)

• All bookings will be handled directly by the founder to access tour discounts

Learn more about the project:

• Cabo Girao Video:

https://youtu.be/crt_c_aZ6HE

• YouTube Channel:

https://youtube.com/@johnmig

Important Notes

• You must be available to travel on select weekends from May to October 2026

• You’ll always be booked in advance and have clarity on each concert’s schedule

• This role is freelance, per-event based, and suited to someone excited to grow with the project

HOW TO APPLY

To be considered for this role, please email: [email protected]

• A short paragraph explaining your relevant experience and why this project resonates with you

• Examples of any past Event Management or Project Assisting work (including concerts, festivals, logistics, or on-site coordination)

• Your CV or LinkedIn profile

• A clear, honest answer to: Why should we hire you for this role?

If your profile matches, we will send you an email to arrange a video interview. Due to the volume of applications, only successful applicants will be contacted.

We are celebrating 5 years of global performances and building a serious, results-driven team to help shape the next chapter. If you thrive under pressure, communicate clearly, and want to be part of something truly original, let’s talk.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada5 mar.

. Word Excel Office Outlook PowerPoint

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

About The Role & Team

As Personal Assistant and Coordinator you will primarily serve as a personal assistant to the head of enterprise security (CISO), to support him in effectively working and communicating with internal and external stakeholders.

You will be accountable for supporting the CISO to support his responsibilities and coordinate and manage activities and follow-ups on open tracked items with internal EISO teams or others, driving work quality, value and effectiveness of EISO team members responsibilities and goals.

Reporting to the CISO, you will be a part of the Enterprise Informatino Security Office (EISO).

What You Will Do

You will perform a variety of administrative tasks for the CISO and will include:

• Working with SITA staff, other managers or PAs to schedule, arrange or rearrange meetings and calendars to enable effective meeting timing of the CISO. Geographic time zone differences between the PA and the director (6 hours Canada EST vs BCN CET) is an essential and purposeful requirement to assist the CISO in accelerating responses, meetings and coordination for urgent matters outside of the CISO’s normal business hours. And on an occasional basis, typically to support the CISO while on travel outside the home time zone, extended remote availability will be expected.
• Reading and synthesize emails received overnight and through noon CET time. The relevant items and any expected responses or actions will be journalled in a “Daily Update” to be sent to the CISO by noon CET time each day.
• Adapting the CISO diary to accommodate requested meetings or meeting changes received.
• Reviewing a “Follow Up Journal” maintained by the CISO and PA and initiating the appropriate actions for further follow up or info.
• During some meetings, the PA will take accurate and comprehensive notes (minutes) at meetings and log them.
• To support the CISO on administrative matters, you will be provided proxy access to review and approve certain items, ensuring they meet the policies, including:
• Team travel requests and bookings
• Team expense report verification and approval.
• Creating and entering CISO expense reports.
• Analyze work activities, work methods in support of quality or efficiency improvement opportunities and tracking KPI’s on specific matters identified by the CISO
  
  

Qualifications

ABOUT YOUR SKILLS:

• BA or College equivalent
• 2-year proven work experience as a personal assistant
• Discretion and confidentiality
• Strong interpersonal skills
• Proactive approach to problem-solving and ability to multitask
• Active listening and excellent English communication skills verbal and written
• Strong time-management and organization skills
• Proficient with Microsoft Word, PowerPoint, Excel, Outlook, OneNote and Teams
  
  

Nice-to-have

• A background in information security, information technology or product development
• Project management certifications would be considered an advantage
  
  

What We Offer

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada5 mar.

Teletrabajo . Excel Outlook PowerPoint

¿Dónde trabajarás?

Se trata de una compañía tecnológica líder en soluciones avanzadas para la optimización y planificación de la cadena de suministro. Presente globalmente y con un crecimiento continuado durante los últimos años, la organización se encuentra en un momento de expansión estratégica.

Con un equipo joven, dinámico y orientado a la excelencia, la empresa apuesta por la innovación, la eficiencia y el desarrollo continuo. Ahora buscan incorporar un/a Personal Assistant que apoye directamente a la dirección y contribuya a elevar el rendimiento operativo de la organización.

¿Qué harás?

Como Personal Assistant del Country Manager, serás su mano derecha y la persona que garantizará orden, estructura, anticipación y eficiencia en su día a día. Tus responsabilidades principales serán:

-Gestionar y organizar la agenda del Country Manager.

-Supervisar, filtrar y apoyar en la gestión del correo y comunicaciones.

-Coordinar viajes, reuniones y logística asociada.

-Realizar seguimiento de tareas, entregables y prioridades.

-Preparar documentación y presentaciones internas.

-Apoyar en la coordinación con distintos equipos y áreas.

-Gestionar información sensible con alta discreción.

¿A quién buscamos?

¿Qué buscamos en ti?

-Experiencia previa apoyando a dirección o perfiles ejecutivos en entornos dinámicos, tecnológicos o empresas de ritmo alto.

-Dominio de Outlook, Teams, Excel, PowerPoint y CRM.

-Organización y meticulosidad extrema.

-Capacidad de priorizar, sintetizar y estructurar información.

-Comunicación clara y profesional.

-Inglés fluido para comunicaciones internas con equipos internacionales.

-Carnet de conducir (valorable).

-Disponibilidad para ajustarse a necesidades puntuales del rol.

¿Qué ofrecemos?

-Contratación indefinida a jornada completa.

-Modelo híbrido: 2 días de teletrabajo.

-Horario flexible con entrada entre 7:30 y 9:30.

-Jornada intensiva los viernes y meses de verano.

-Amplios beneficios como plataforma de dietas y descuentos.

-Oficinas nuevas, con fruta y café cada día.

-Ambiente de trabajo colaborativo y cercano.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada4 mar.

. Excel

Sobre elrow y Monegros festival

elrow y Monegros Desert Festival son referentes internacionales en la creación de experiencias inmersivas y disruptivas en la música electrónica y el entretenimiento. Cada campaña, flyer, contenido y pieza visual es una oportunidad para sorprender, emocionar y dejar huella en el público internacional.

Desde Barcelona y Bilbao al mundo, llevamos más de una década reinventando la forma de vivir la cultura y música electrónica, y ahora queremos llevar la marca al siguiente nivel, y para eso buscamos talento que se una a nuestra gran familia, y en concreto a nuestro equipo creativo dentro de la función de Brand y Marketing.

Sobre el Rol

Como Animation Producer Assistant, serás responsable de coordinar y ejecutar la animación en los festivales y shows de elrow. Gestionarás performers, ensayos y recursos artísticos, asegurando que cada performance transmita la identidad creativa y disruptiva de elrow.

El candidato ideal será una persona creativa, altamente organizada, muy hábil con excel, google drive y bases de datos, y con experiencia en producción artística o escénica, capaz de coordinar equipos y resolver incidencias en entornos dinámicos.

Tus funciones principales:

• Apoyo en la coordinación y producción del equipo de animación.
• Gestión de riders, timings y documentación.
• Coordinación con performers, proveedores y equipos internacionales.
• Gestión de personal artístico y búsqueda de compañías.
• Soporte on-site durante los eventos.
  
  

CONOCE MÁS EN elrowfamily.com

Requisitos:

Perfil que buscamos

• 2–3 años de experiencia en producción de eventos o puestos similares.
• Perfil freelance.
• Dominio avanzado de Excel y Google Drive.
• Experiencia en gestión de personal (equipos artísticos/técnicos es un plus).
• Buena capacidad de redacción y gestión de documentación.
• Organización, atención al detalle y capacidad para trabajar bajo presión.
• Nivel alto de inglés.
• Carnet de conducir.
• Disponibilidad para viajar a eventos (nacional e internacional).
  
  

¿Qué ofrecemos?🚀

• Incorporarte a una de las mayores compañías de entretenimiento musical y eventos en directo🎶
• La oportunidad de aportar y generar impacto directo a la compañía y sector, con proyección dentro de la industria y sector🔛
• Paquete atractivo de compensación💳
• Modelo de trabajo híbrido🏠
• Desarrollar tu carrera en un entorno apasionante, con buen ambiente de trabajo y con un equipo internacional🙋
• Planes de carrera, cursos y formación continua🙌🏻
• Posibilidad de acudir a todos nuestros eventos como parte de la familia🛩️

• Nivel de experiencia---
• Tipo de contratoFreelance
• Publicada4 mar.

Teletrabajo . Salesforce Office

At MiiN Cosmetics, we are pioneers in bringing the best of Korean beauty to Europe. Our passion for K-Beauty drives everything we do, from offering high-quality products to creating a unique and immersive shopping experience.

We’re looking for a Customer Care Assistant who is eager to learn, proactive, and interested in customer experience, digital tools, and innovation. You’ll support the Customer Care team in ensuring every interaction with our community reflects the voice and values of our brand.

This internship is a great opportunity to gain hands-on experience in customer service, e-commerce operations, and AI-powered support tools.

You'll be the primary point of contact for our customers, managing inquiries, solving problems, and ensuring a seamless experience across all touchpoints. You'll handle a wide range of tasks, from day-to-day support to contributing to strategic improvements that enhance our service and strengthen our customer relationships.

Please Note

• This is a full-time position.
• Our Customer Care Assistant will be based in Barcelona.
• Full presential in the office (no remote option posible).
  
  

What will your responsibilities be?

Responsibilities

As our Customer Care Assistant, you will be on the front lines, managing a wide range of tasks to ensure customer satisfaction and support our operational efficiency. Your key responsibilities will include:

Customer Communication & Support

• Oversee customer reviews on platforms like Trustpilot and Google, aiming to boost ratings through improved customer satisfaction.
• Respond to customer inquiries via email, chat, and phone, ensuring a friendly and solution-oriented experience.
• Manage customer requests for returns and coordinate with Warehouse and E-commerce Teams to resolve issues related to orders, missing products, and stock.
  
  

Chatbot

• Support the optimization and improvement of our website chatbot, helping update answers, identify gaps, and improve user experience.
• Collaborate in reviewing recurring customer questions to improve automated responses.
• Gain exposure to how AI tools are used to enhance customer service efficiency.
  
  

Customer Insights & Strategy

• Analyze trends and customer feedback to identify opportunities for improvement in products, services, and processes.
• Regularly report insights gained from customer interactions to relevant departments to inform product development and marketing strategies.
• Design strategies to enhance the customer experience and lead department projects to improve service and integrate new technological tools for better communication.
  
  

Process Optimization & Collaboration

• Continuously review and optimize customer service workflows to enhance efficiency and reduce response times, exploring and implementing automation tools for repetitive tasks.
• Collaborate with departments like Marketing, Product Development, and IT to integrate customer feedback and ensure customer care efforts align with sales promotions and other initiatives.
• Support the management and analysis of customer loyalty programs to enhance customer retention and satisfaction.
  
  

Requisitos mínimos

What are we looking for?

• Recently graduated in a relevant field (such as customer service, business, communication, retail, or similar).
• Fluency in English and Spanish; French or Italian is a plus.
• Strong interest in customer experience and digital environments.
• A high degree of flexibility to adapt to evolving customer needs and unforeseen challenges.
• Excellent verbal and written communication skills with a people-first approach.
• Strong ability to manage and resolve complex or escalated customer issues.
• Willingness to work rotating shifts, including evenings and weekends.
  
  

What will make your profile stand out?

• Experience with customer loyalty programs.
• Knowledge of AI use, especially in relation to managing and optimizing the website chatbot.
• Experience or knowledge of cosmetics would be an advantage in order to provide users with good advice.
• Experience with process optimization, CRM tools or Salesforce.
• Proven ability to handle crisis communication and manage escalated customer issues.
• Proficiency in French and/or Italian is a strong plus.
  
  

What do we offer?

• Be part of a fast-growing company in the heart of Barcelona.
• Immediate incorporation.
• Vibrant work environment with opportunities for growth and professional development alongside a multicultural, dynamic, and innovative team.
• Access to professional training programs.
• Exclusive discounts on MiiN products.
• Competitive private health insurance options.
  
  

If you identify with our vision of turning skincare into an art and are ready to be a key player in our customer experience, we want to hear from you! Submit your application and let's glow together.🌟

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada3 mar.

. Illustrator Photoshop

DESCRIPCIÓ DE L’ENTITAT

Daleph és una consultora que treballa conjuntament amb administracions públiques i altres agents amb l’objectiu de promoure el progrés social, fomentar la inclusió i afavorir el desenvolupament dels territoris, tot contribuint a maximitzar el funcionament i l’impacte de les polítiques impulsades tant per actors públics com privats.

Amb 30 anys de trajectòria i un equip format per més de 100 professionals, comptem amb seus a Barcelona, Madrid i Andalusia, a més d’una xarxa consolidada d’oficines tècniques associades a projectes i clients.

En aquesta ocasió, ens trobem en la cerca d'una persona interessada en aprendre i col·laborar en l’àrea de Comunicació i Marketing a l’oficina de Barcelona.

DESCRIPCIÓ DEL LLOC DE TREBALL:

Funcions:

Gestió de continguts i comunicació

• Publicació de notícies i actualitzacions en la pàgina web corporativa.

• Suport en la gestió de contingut en xarxes socials.

• Preparació de newsletters o butlletins interns/externs.

Disseny i creativitat

• Suport en la creació de peces gràfiques per a projectes, xarxes socials, presentacions i esdeveniments.

• Proposta d'idees creatives sota supervisió.

• Adaptació de continguts a diferents formats (digital, impresos, esdeveniments).

Esdeveniments i coordinació

• Suport en l'organització d'esdeveniments corporatius i de projectes (logística, invitacions, acreditacions…).

• Preparació de materials i suport durant els esdeveniments.

Suport general a la coordinadora

• Còpia de seguretat en la gestió de projectes de comunicació.

• Suport en tasques administratives relacionades amb comunicació i màrqueting.

• Seguiment de terminis i tasques per a assegurar que els projectes s'executin segons el planificat.

• Recerca i recopilació d'informació per a nous continguts o campanyes.

Centre de treball: Barcelona (c/Anglí 31,4rt 1ª, 08017 Barcelona)

Número de vacants: 1

Tipus de contracte: indefinit

Salari: 19.000-21.000€ bruts/anuals en funció de l’experiència aportada

Jornada: complerta

Horari: Dll-Dj de 8’30-18h amb 1h per dinar, Div 9 a 15h

Modalitat: híbrid (semipresencial)

Incorporació: immediata

REQUISITS DEL PERFIL:

Estudis: Formació universitària o CFGS en comunicació, sobretot comunicació on-line

Idiomes: castellà nadiu, català nivell C (certificat)

Experiència prèvia: valorable però no és imprescindible

Competències digitals/tècniques/transversals:

• Ús bàsic d'eines de disseny gràfic (Canva, Illustrator, Photoshop, Figma…).

• Redacció i edició de contingut digital i corporatiu.

• Capacitat d'organització i gestió de múltiples projectes simultàniament.

• Coneixements bàsics de comunicació digital: webs, newsletters, RRSS.

• Creativitat i autonomia en tasques de suport.

• Bones habilitats interpersonals i disposició per a treballar en equip.

• Ganes d'aprendre i prendre iniciativa en tasques de comunicació.

• Gestió bàsica de Meta Business Suite i campanyes en META Ads (creació, segmentació bàsica i seguiment de resultats).

Què oferim?

Oportunitats de creixement professional i aprenentatge continu.

Entorn de treball flexible i basat en la confiança

Integració en un equip multidisciplinari i col·laboratiu.

• Nivel de experiencia---
• Tipo de contratoA tiempo parcial
• Publicada3 mar.

. Office

Join us in delivering a great first living experience to more than 19,500 students

• Xior** is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax.
  
  

We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.

Would you like to contribute to this as Operations Assistant in our Granada residence?

We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 347 rooms and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location.

Your Responsibilities

• You are the (first) face of our reception at the student residence
• You take care of our customer service; you help students at the counter, by mail, and over the phone
• You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office
• You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
• You apply the necessary protocols in emergencies
  
  

Your Working Hours

This role requires you to work on rotating shifts from Monday to Sunday with breaks established by law and **30 hours per week**.

Your Skills

• Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued
• You speak Spanish, as well as English
• You know how to work with MS Office
• You have some interest and knowledge of costumer service, social networks and new technologies
  
  

What We Offer

• The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe.
• You will help build the future by working with and for the student generation.
• Opportunities for further development and (international) growth.
• A pleasant workplace in Granada with a fun, dynamic team
• An attractive, competitive salary complemented by numerous additional benefits