Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Technical Support Specialist to join our team in Greece! This role provides a unique chance to work in a beautiful and culturally rich environment while making a significant impact on our customer service experiences. As a Technical Support Specialist, you will assist Spanish-speaking clients, addressing their issues and ensuring they have a seamless experience with our innovative cloud solutions. Enjoy a full relocation package while you embark on this rewarding adventure!

Your Responsibilities

• Deliver top-tier technical support to Spanish-speaking customers regarding our cloud solutions
• Quickly identify and troubleshoot technical issues, providing effective resolutions
• Guide users through the features and benefits of our cloud products and services
• Document all interactions accurately and keep up with product updates
• Work collaboratively with team members to enhance service quality and efficiency
• Participate in continuous training and skill development opportunities
  
  

Requirements

• Fluency in Spanish (both spoken and written) is essential
• Strong technical skills and a knack for problem-solving
• Experience in a previous technical support role is preferred but not mandatory
• Excellent customer service and communication skills
• A collaborative attitude with the ability to work in a team environment
• Willingness to relocate and embrace a new cultural journey
• A commitment to ongoing learning and professional growth in the technology sector!
  
  

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• . Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks