Ofertas de empleo para Atención al cliente

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence modelsThis freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by… Assessing the factuality and relevance of domain-specific text produced by AI modelsCrafting and answering questions related to MathEvaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise:A bachelor's or higher degree in Math or a related subjectExperience working as a Math professionalAbility to write clearly about concepts related to Math in fluent English and Spanish Payment:Currently, pay rates for core project work by Math experts in Spain range from $30 to $50 USD per hourRates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

• Nivel de experiencia---
• Tipo de contratoA tiempo parcial
• PublicadaNueva

Inglés Atención al cliente Outlook Negociación Experiencia del cliente Satisfacción del cliente Atención telefónica Comercio minorista Introducción de datos Gestión del tiempo

En Capilart&ME, nos encontramos en la búsqueda de un/a Recepcionista/Att. al cliente para unirse a nuestro equipo.

Como Recepcionista/Att. al cliente, serás responsable de establecer y mantener relaciones comerciales sólidas con nuestros clientes, así como de promover e informar de nuestros productos y servicios. Además serás la persona responsable de gestionar la agenda y citas de nuestra clinica. 

Requisitos:

• Experiencia previa en ventas o atención al cliente.
• Deseable experiencia en sector capilar y Medicina Estética.
• Excelentes habilidades de comunicación verbal y escrita.
• Capacidad para trabajar de manera autónoma.
• Conocimientos básicos de informática y manejo de herramientas tecnológicas. CRM sanitario.
• Enfoque orientado a resultados y capacidad para cumplir con los objetivos establecidos.
• Conocimiento de tratamientos médico/estéticos.

Ofrecemos:

• Un ambiente de trabajo dinámico y colaborativo.
• Oportunidades de crecimiento y desarrollo profesional.
• Remuneración competitiva y beneficios adicionales.

Si eres una persona proactiva, con habilidades de negociación y un alto nivel de orientación al cliente, ¡te invitamos a formar parte de nuestro equipo!

Envíanos tu solicitud y estaremos encantados de conocerte.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models?

About The Opportunity

• Outlier is looking for talented Math Experts to help train generative artificial intelligence models
• This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you
  
  

• Assessing the factuality and relevance of domain-specific text produced by AI models
• Crafting and answering questions related to Math
• Evaluating and ranking domain-specific responses generated by AI models
  
  

• A bachelor's or higher degree in Math or a related subject
• Experience working as a Math professional
• Ability to write clearly about concepts related to Math in fluent English and Spanish
  
  

• Currently, pay rates for core project work by Math experts in Chile range from $19.5 to $32.5 USD per hour
• Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence modelsThis freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by… Assessing the factuality and relevance of domain-specific text produced by AI modelsCrafting and answering questions related to MathEvaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise:A bachelor's or higher degree in Math or a related subjectExperience working as a Math professionalAbility to write clearly about concepts related to Math in fluent English and Spanish Payment:Currently, pay rates for core project work by Math experts in Spain range from $30 to $50 USD per hourRates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo

Descripción de la empresa

Empresa fabricante de software con amplia experiencia en el área de las Tecnologías de la Información busca técnico/a atención al cliente.

Descripción del empleo

El/la técnico/a de Atención al Cliente será responsable de proporcionar soporte y asistencia a los usuarios de nuestro software financiero, asegurando una experiencia positiva y resolviendo cualquier problema o consulta de manera eficiente.

• Responsabilidades:
• Atender y resolver consultas de clientes a través de diversos canales (teléfono, correo electrónico, chat en vivo).
• Proporcionar información precisa y completa sobre los productos y servicios de la empresa.
• Guiar a los clientes en el uso del software, incluyendo la resolución de problemas técnicos básicos.
• Registrar y hacer seguimiento de las incidencias y solicitudes de los clientes en el sistema de gestión de tickets.
• Colaborar con otros departamentos para resolver problemas complejos y mejorar la satisfacción del cliente.
• Recopilar y reportar comentarios de los clientes para mejorar continuamente los productos y servicios.
• Mantenerse actualizado sobre las nuevas funcionalidades y actualizaciones del software.
  

• Requisitos:
• Estudios: titulación universitaria grado ADE, Derecho, Ingeniería Informática...
• Imprescindible experiencia previa en atención al cliente, preferiblemente en el sector de software o en el sector financiero.
• Excelentes habilidades de comunicación verbal y escrita.
• Capacidad para resolver problemas de manera eficiente y proactiva.
• Conocimientos básicos de software financiero y habilidades técnicas (deseable).
• Buenos conocimientos de informática a nivel de usuario.
• Paciencia y empatía para tratar con clientes en situaciones estresantes.
• Capacidad para trabajar en equipo y colaborar con otros departamentos.
• Nivel avanzado de inglés (deseable).
• Competencias:
• Orientación al cliente.
• Resolución de problemas.
• Comunicación efectiva.
• Capacidad de aprendizaje continuo.
• Trabajo en equipo.
• Adaptabilidad.
• Residencia actual en la zona de Lleida
  
  

• Horario: jornada completa. De lunes a jueves, entrada flexible entre las 8h. y las 9h., con una hora para el almuerzo, un día a la semana se trabaja hasta las 19h. Viernes intensivo de 8h a 15h.
• Contrato: trabajo estable.
• Remuneración: según valía. Salario competitivo.
• Posibilidad de teletrabajo dos días a la semana más julio y agosto.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo Office

Why roadsurfer?

• TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, pizza & beer evenings, etc.
• FLEX WORK & WORKACTION: You are flexible in terms of working hours. Our Flex Work Policy enables you to switch between office days and home office days and work from abroad in Europe for one month per year
• PERSONAL DEVELOPMENT: We support your personal and professional development through an individual Growth Plan and our Inhouse Academy
• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself
• THE PLACE TO BE: Look forward to a beautiful, bright office with everything your heart desires
• OFFICE DOGS: Dogs in the office are welcome
  
  

• Personalized Customer Assistance: You serve as the initial point of contact for roadsurfer prospects and customers, offering tailored guidance on our product offerings, including rent, abo, myroadsurfer, and spots
• First-Level-Support: You professionally and effectively handle issues such as damage claims, breakdowns, and complaints, ensuring prompt solutions
• Booking Management: Your responsibilities include coordinating existing bookings and subscriptions, whether it's for updates, changes, or cancellations.
• Team Collaboration: You collaborate closely with other teams, such as product development, our international stations, and the sales team, to maximize service quality.
  
  

• It would be great if you've worked in customer service or support before, but we also welcome career changers
• You're skilled in both Italian and English communication (knowing more languages is a bonus)
• You're good at dealing with complaints and can stay strong in tough situations
• Knowing how to use Zendesk or a similar support system is a plus
• Your cheerful attitude shines through, even over the phone
• You truly enjoy camping, travel, road trips, and exploring far-off places
  
  

• SALARY: Your salary, depending on experience, ranges between €2,000 - €2,400 per month
• WORKING HOURS:
• We are available to our customers from Monday to Sunday, from 08:00 to 20:00. Your leisure time is as important to us as it is to you! Therefore, we place a high value on early shift planning, attempt to accommodate individual requests, and of course, you can work from home as well
• PLACE TO BE: Remote work is an option, but a presence in our office for at least 2-3 days per week is expected
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada19 feb.

SaaS

Exciting cybersecurity SaaS start-up are looking for a Customer Success Director in Valencia. You will lead and scale the customer success function. This is a strategic role, ensuring clients receive maximum value from their solutions while driving retention and expansion. You will be responsible for developing customer success strategies, managing a high-performing team, and building strong client relationships. They're looking for someone who can drive human value into their customer success function.

We're open to people who would be interested in relocating to Valencia too.

Key Responsibilities:

• Develop and execute a customer success strategy that enhances customer experience, retention, and growth.
• Build and lead a team of Customer Success Managers, ensuring best-in-class service.
• Define and track key metrics to measure customer satisfaction and business impact.
• Work closely with Sales, Product, and Marketing teams to ensure a seamless customer journey.
• Identify upsell and expansion opportunities within existing accounts.
• Own and enhance customer onboarding, engagement, and renewal processes.

About You:

• Proven experience in a customer success leadership role, within a SaaS scale-up.
• Commercial and revenue focused.
• Strong track record of driving customer retention and revenue growth.
• Excellent leadership and team management skills.
• Ability to develop and implement customer success strategies at scale.
• Exceptional stakeholder management and relationship-building abilities.
• Data-driven approach with experience using customer success tools (e.g., Gainsight, ChurnZero etc).
• Passionate about delivering outstanding customer experiences.

This is an excellent opportunity to join a hypergrowth SaaS who are scaling fast in EMEA and will be operating in the US very soon too. If this is of interest and you'd like to be part of this rocket ship please send through your CV.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada19 feb.

Teletrabajo SaaS Swift Office

Please submit your CV in English

🌍 Global SaaS Company | $28M Series B Investment

💡 Personalized 1:1 Coaching | Vibrant International Team


📍 Work 100% Remote or Hybrid from Barcelona office


💻 Work Shift: 8:30 am - 5:00 pm CET, Monday - Friday


About CloudTalk

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

The Challenge Ahead

Ready to be at the forefront of customer support excellence? As a key player in our Customer Support L1 team, you'll be the hero clients rely on for swift and insightful answers about CloudTalk's cutting-edge platform.

If you love the idea of working in a fast-paced, international environment—or are eager to start your career at a global tech company—this is your chance! No worries if you're new to the field; we'll give you all the tools and support you need to succeed.

What's in it for you:

• 🤖 Product: Be part of building the world's 🤖 #1 AI business communication platform!
• 🚀 Growth: Take advantage of personal and professional growth opportunities, with a clear path for advancement within Support and beyond, including Product or Customer Success roles
• 🤝 Community: Join a vibrant global community of CloudTalkers. Check out our Instagram for a sneak peek of Life at CloudTalk! 🌍
• 🌍 International Exposure: Work with customers and tech companies across Europe, Asia, and the Americas
  
  

• Provide top-tier technical support via chat and email to both new and existing customers
• Build and maintain lasting customer relationships
• Work with a diverse, international client base spanning multiple industries and regions
• Help improve our technical documentation and internal knowledge base for troubleshooting purposes
• Represent CloudTalk professionally while solving customer issues with empathy and efficiency
  
  
  

• Languages: Spanish and English fluent
• Work Shift: You are comfortable covering the 8:30 am - 5:00 pm CET shift
• Team Player: You're ready to support your teammates and contribute to a positive work environment
• Tech Savvy: You have basic technical skills and a strong desire to learn more about our product and industry
• Self-Starter: You take ownership of your tasks and work with minimal supervision
• Learning Mindset: You're eager to continuously grow your skills and knowledge
  
  

• 30min introductory interview
• Interview with the Hiring team
• Culture-call
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada19 feb.

Estamos creciendo y te invitamos a que nos acompañes en este viaje.

Para saber si esta oferta es para ti, te planteamos las siguientes preguntas:

❓ ¿El mundo del motor y la automoción son tu pasión?

❓ ¿Disfrutas con el trato al cliente?

❓¿Eres una persona organizada, metódica y resolutiva?

❓¿Quieres formar parte de una empresa con más de 50 años de historia en constante expansión?

Si has respondido que ✅ sí a todo; ‼️ ¡TE ESTAMOS BUSCANDO ‼️

¿QUÉ TAREAS DESEMPEÑARÁS?

🔵 Recibir a los clientes en nuestro taller.

🔵 Ofrecer el mejor asesoramiento sobre nuestros servicios posventa.

🔵 Realizar presupuestos de reparaciones.

🔵 Gestión de citas de taller

Lo del carnet de conducir, no hace falta decirlo, ¿verdad?
¿Reúnes estos requisitos?
¡Te esperamos, inscríbete!

🔎¿QUÉ BUSCAMOS?🔍

Es fácil.
🟢 Queremos que empatices con los clientes y sobretodo, que seas buen compañero/a!!!
🟢 Experiencia en venta cruzada y clara orientación al cliente
🟢 Necesitamos a personas con ganas de aprender, de crecer y de ser excelentes en su trabajo.
🟢 Acostumbrada a trabajar por objetivos y a un ritmo alto de trabajo.
🟢 Buscamos a personas con experiencia en venta, atención al cliente y gestión administrativa.

🟢 La actitud es muy importante. Si eres una persona positiva y con ganas de superarte, encajarás a la perfección en el equipo.

🟢 Nos gustaría que vivieras en Alzira o alrededores

🤲🏻¿QUÉ OFRECEMOS? 🤲🏻

🔵 Un puesto como Asesor de servicio en nuestro concesionario de Benissa.

🔵 Contrato de jornada completa.

🔵 Horario de lunes a viernes de 08.00 a 17.00h.

🔵 Incorporación inmediata.

Si te interesa nuestra oferta y crees que encajas en el perfil, 📧 envíanos tu currículum.