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1.527Tailored Spain
Madrid, ES
Guest Relations Specialist
Tailored Spain · Madrid, ES
Excel Office Outlook Word
About the Company - Tailored Spain - Portugal is a prestigious Destination Management Company located in Spain. Based in Madrid, we are specialized in VIP tailor made luxury travel throughout Spain & Portugal. Excellence, exclusivity and expertise are our basic principles. We offer an excellent VIP service paying meticulous attention to every last detail in order to satisfy the most demanding traveler. As part of Virtuoso and Internova Select, we work with the most high-end type of clientele.
About the Role - We are looking for a passionate and detail-oriented Guest Relations to join our team. The candidate will be fully responsible for providing a premium level of service and personalized attention to our esteemed guests. The candidate will ensure that their needs are met and that they have a memorable and enjoyable experience with us. This position requires excellent interpersonal skills, attention to detail, and the ability to deliver outstanding service in a high-end hospitality environment. Our Guest Relations team are the gatekeepers of the full Tailored Spain – Portugal experience. Your passion and commitment to going above-and-beyond ensures unforgettable trips for our clients.
**********The candidate must live in Madrid**********
Key Responsibilities:
- Serve as the primary point of contact for our guests (from 48h prior to arrival), providing personalized and attentive service throughout their stay with us.
- Responsible of our emergency telephone number
- Proactively communicate with guests before, during, and after their trip to ensure their satisfaction and address any concerns
- Welcome and assist guests during their stay with us, ensuring a smooth and seamless trip.
- Respond to all our guest inquiries, handle guest complaints and resolve issues in a prompt and professional manner.
- Anticipate guests’ needs and preferences, providing personalized recommendations and assistance throughout their stay with us.
- Maintain a positive and welcoming attitude towards our clients.
- Process reservations and last-minute changes
- Create and maintain a comprehensive list of guest information, including preferences, allergies, special occasions, and any other relevant details.
- Ensure that all areas are meticulously prepared and presented, paying attention to every detail to create a luxurious and welcoming ambiance.
- Coordinate with various departments and managers to ensure seamless guest experiences
- Special and personalized follow-up for VIP travelers
- Re-check services of booked trips
- Decision making, resolution and monitoring client’s complaints
- Direct collaboration and involvement with other departments of Tailored Spain-Portugal
Requirements:
- The candidate should have experience in the luxury travel industry as Guest Relations, customer service, or similar roles within a DMC, travel agency, hotel, or tourism company, and should be extremely organized, having a keen eye for detail, and possessing excellent customer service skills.
- In-depth knowledge of luxury travel, particularly tailor-made itineraries, will be highly valued.
- Very high level of English, both spoken and written. Proficiency or native speaker. This is essential for clear communication with American clients. During the interview, a level test will be taken. Knowledge of other languages (e.g., Portuguese) can be a plus.
- Strong written & oral communication and people skills; excellent grammar.
- Flexibility and willingness to work and be on duty on weekends, evenings, or holidays, especially during peak travel seasons.
- Excellent communication and interpersonal skills. Ability to interact professionally with guests via phone, email, and other tools.
- Problem-Solving Skills: Flexibility to assist guests in case of emergencies or unexpected issues quickly and efficiently.
- Cultural Sensitivity: Awareness of cultural differences, especially between American guests and the local destination.
- Knowledge of the American market: Familiarity with the preferences, behaviors, and expectations of American travelers to tailor services and offers accordingly. Experience living or working in the United States is highly valued.
- Technical Skills: Proficiency in MS Office: Especially in Word, Excel, and Outlook.
- Knowledge of Booking Platforms: Familiarity with reservation systems, booking tools, and travel agency software (e.g., TourPlan).
- Empathy and Patience: Ability to understand and cater to guest needs and ability to work well under pressure and maintain composure in high-stress situations.
- High level of attentiveness, responsiveness, and excellent attention to detail ensuring that all guest requests and services are handled precisely.
- An outstanding and impeccable, demonstrable track record of working at the highest standards and delivering a successful guest hospitality service.
- Passion for customer service with a friendly, professional and enthusiastic attitude and willingness to tackle any task.
- Person with initiative, flexible, adaptable to market changes and internal requirements.
- Sociable, knowing how to connect with our clients and build a trusting relationship.
- Helpful and attentive, finding the right solution for all our guests.
- Ability to work independently as well as part of a team, with a proactive and adaptable approach to problem-solving.
- Flexibility and Adaptability: Willingness to work in a fast-paced environment, handle last-minute requests, or deal with unexpected challenges.
- Ability to exceed customer expectations at every opportunity.
- Knowledge of the Iberian Peninsula and Portugal, including top attractions, restaurants, hotels, events, and tours in Spain and Portugal. Ability to provide tips or personalized recommendations based on guest interests.
- Sales and Upselling Ability (optional but beneficial). Ability to upsell additional services such as tours, excursions, transportation, or special experiences to increase revenue.
Fundacion Balia por la Infancia
? (Aplica Ya) Director/A Desarrollo De Personas Y Servicios Generales Fundación Balia
Fundacion Balia por la Infancia · Madrid, ES
Teletreball
En Balia estamos buscando a una persona que, en dependencia directa de Dirección General, asuma las siguientes funciones y responsabilidades:- Planificación, coordinación y supervisión de las funciones del área.- Supervisión de todos los procesos que intervienen en el ciclo de vida de la persona empleada (selección de personal, contratación/acogida/ control del período de prueba, formación, comunicación interna, evaluación del desempeño, gestión de ausencias y vacaciones, PRL y vigilancia de la salud, satisfacción y desvinculación).- Elaboración y seguimiento de las políticas y procesos del área, seguimiento de los KPIs y detección e implementación de acciones de mejora.- Elaboración en implementación de Código de Conducta, Plan de Igualdad, Plan LGTBIQ+ y Cultura Balia.- Supervisión de los Programas de Voluntariado y Prácticas.- Supervisión de todas las tareas relacionadas con la gestión de los centros de trabajo, limpieza y servicios generales.REQUISITOS- Formación superior (Psicología, ADE, Relaciones Laborales o similar)- Formación específica en Gestión de RRHH y Dirección y Gestión de Equipos.- Formación y experiencia en relaciones y legislación laborales.- Muy buen manejo de herramientas informáticas (office365, MailChimp, CRM, Canva, plataformas de gestión de RRHH...)- Experiencia en relaciones con Comités de Empresa- Experiencia en gestión del conflicto- Liderazgo, iniciativa, flexibilidad, compromiso con la organización, trabajo en equipo y tenacidad- Compartir los valores de respeto, transparencia, responsabilidad, mentalidad de cambio y colaboración¿QUÉ OFRECEMOS?- Contrato: Indefinido- Jornada: Completa- Horario: Flexibilidad de entrada entre las 8 y las 9 y flexibilidad de salida entra las 17 y las 18.
Jornada intensiva en verano.- Modelo híbrido de trabajo (2 o 3 días de teletrabajo)- Salario: 42.000€brutos/anuales- Y lo más importante... tener la oportunidad de cambiar la vida de niñas, niños y adolescentes¿CÓMO APLICAR?Mándanos tu CV y carta de motivaciones a: ****** antes del 17 de mayo de 2024Balia aboga por la igualdad de oportunidades entre mujeres y hombres, así como en la diversidad como fuente de coherencia, creatividad e innovación.
Contar con diferentes tipos de talento y de experiencias nos hace ser mejores y más preparadas para responder a las demandas de la sociedad.
Asimismo, garantizará los derechos fundamentales de los niños, niñas y adolescentes a su integridad física, psicológica y moral frente a cualquier forma de violencia.#J-18808-Ljbffr
Outlier
Applied Mathematician
Outlier · Madrid, ES
Teletreball
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models?
About The Opportunity
- Outlier is looking for talented Math Experts to help train generative artificial intelligence models
- This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you
- Assessing the factuality and relevance of domain-specific text produced by AI models
- Crafting and answering questions related to Math
- Evaluating and ranking domain-specific responses generated by AI models
- A bachelor's or higher degree in Math or a related subject
- Experience working as a Math professional
- Ability to write clearly about concepts related to Math in fluent English and Spanish
- Currently, pay rates for core project work by Math experts in Spain range from $30 to $50 USD per hour
- Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Outlier
Escritor Freelance en Español (España)
Outlier · Madrid, ES
Teletreball
Outlier ayuda a las empresas más innovadoras del mundo a mejorar sus modelos de inteligencia artificial proporcionando retroalimentación humana. ¿Eres un redactor experimentado en español y te gustaría usar tu experiencia para entrenar modelos de inteligencia artificial?
Sobre La Oportunidad
- Outlier está buscando redactores talentosos con fluidez en español para ayudar a entrenar modelos de inteligencia artificial generativa.
- Esta oportunidad freelance es remota y ofrece horarios flexibles, por lo que puedes trabajar cuando mejor te convenga.
- Leer textos en español (España) para clasificar una serie de respuestas generadas por un modelo de IA.
- Escribir una historia corta en español (España) sobre un tema específico.
- Evaluar si un texto en español (España) generado por un modelo de IA es factualmente correcto.
- Experiencia como traductor profesional.
- Experiencia profesional en redacción (redactor publicitario, periodista, redactor técnico, editor, etc.).
- Inscripción en o finalización de un programa de grado en humanidades o en un campo relacionado con la escritura.
- Inscripción en o finalización de un programa de posgrado relacionado con la escritura creativa.
- Actualmente, las tarifas por el trabajo principal de los expertos en redacción en español (España) son en promedio de 25 USD por hora.
- Las tarifas pueden variar según la experiencia, la evaluación de habilidades, la ubicación, la necesidad del proyecto y otros factores. Por ejemplo, pueden ofrecerse tarifas más altas a los doctores (PhDs). Para trabajos no principales, como la incorporación inicial al proyecto o las fases de horas extra, pueden aplicarse tarifas más bajas. Algunos proyectos ofrecen pagos por incentivos. Por favor, revisa los términos de pago para cada proyecto.
Universidad Europea
Villaviciosa de Odón, ES
Financial Planning Analyst (focus on Compensation & HR)
Universidad Europea · Villaviciosa de Odón, ES
Excel
¿Tienes experiencia como analista financiero y un interés por la parte de Recursos Humanos? ¿Estás preparado/a para continuar desarrollando tu carrera en una de las universidades referentes en educación? Si es así, ¡esta es tu oferta!
Desde la Universidad Europea de Madrid estamos buscando un Analista Financiero de Planificación y Finanzas con perfil junior para integrarse al equipo de Planificación y Finanzas. Su principal responsabilidad será la elaboración, control y análisis de presupuestos, con un enfoque en el ámbito de compensación. Asumirá un rol de colaboración con el área de Recursos Humanos en temas financieros, pero su función principal estará en el departamento de Planificación y Finanzas. Será un rol clave en la identificación de desviaciones, generación de insights financieros y en la presentación de reportes ejecutivos con recomendaciones estratégicas.
FUNCIONES
- Elaborar y dar seguimiento a los presupuestos, asegurando su alineación con los objetivos financieros de la empresa.
- Analizar desviaciones presupuestarias, identificar causas y proponer acciones correctivas.
- Generar reportes financieros y dashboards con información relevante para la toma de decisiones.
- Presentar análisis financieros y conclusiones a la alta dirección y stakeholders clave.
- Manejar grandes volúmenes de datos y realizar análisis avanzados utilizando herramientas como Excel, Power Pivot, Power Query y DAX.
- Desarrollar consultas y cálculos complejos utilizando lenguaje M y DAX.
- Colaborar con diferentes áreas, incluyendo Recursos Humanos, para la obtención de información y asegurar la consistencia de los datos financieros.
- Optimizar procesos de control financiero, mejorando la eficiencia y calidad de los análisis.
- Asegurar la precisión y confiabilidad de la información financiera presentada.
¿QUÉ BUSCAMOS?
- Formación: Licenciatura en Finanzas, Contabilidad, Economía, Administración o carreras afines.
- Experiencia: Mínimo 2-3 años en análisis financiero, planificación y control presupuestario, con rol de controller.
- Nivel de inglés mínimo B2
Conocimientos técnicos:
- Dominio avanzado de Excel, Power Pivot, Power Query y DAX.
- Conocimientos básicos de programación en lenguaje M y DAX para el desarrollo de consultas de cálculos complejos.
- Experiencia en modelado financiero y análisis de datos.
- Conocimientos en metodologías de planificación financiera y control de presupuestos.
Habilidades:
- Análisis crítico y pensamiento estratégico.
- Capacidad de síntesis y comunicación efectiva para la presentación de reportes.
- Organización y gestión del tiempo.
- Habilidad para trabajar en equipo y colaborar con diferentes áreas.
¿QUÉ OFRECEMOS?
- Contratación estable
- Ubicación: Campus Villaviciosa de Odón
- Modalidad de trabajo híbrida
- Oportunidad de crecimiento y desarrollo profesional en una empresa en expansión
- Trabajo en un ambiente dinámico e innovador
- Beneficios competitivos de acuerdo con la industria
Si te ves reflejado/a en el perfil no dudes en inscribirte. ¡Te estamos buscando!
About Us
La Universidad Europea es una institución dinámica, orientada a aportar valor a la sociedad y a contribuir activamente a su progreso. Fiel a su vocación innovadora, promueve una investigación aplicada y útil para la sociedad y sustenta su actividad en la potenciación del individuo, con un modelo educativo internacional, conectado con el mundo profesional y de alta calidad académica.
Esta filosofía la ha convertido en la primera universidad privada de España por número de estudiantes. Actualmente son cerca de 30.000 los alumnos de Grado, Postgrado o Formación Profesional Superior que cada año se forman en alguno de sus campus. La institución cuenta, en España, con tres centros universitarios: Universidad Europea de Madrid, Universidad Europea de Valencia y Universidad Europea de Canarias.
Internship - DEGABRIEL
13 d’abr.DEGABRIEL
Madrid, ES
Internship - DEGABRIEL
DEGABRIEL · Madrid, ES
Illustrator Photoshop
En DEGABRIEL estamos en búsqueda de jóvenes talentos con visión creativa y mente analítica que quieran desarrollarse profesionalmente en un entorno dinámico.
Con el objetivo de seguir creciendo y fortaleciendo nuestra marca, buscamos perfiles en las siguientes áreas:
- Marketing Digital
- E-commerce
- Comunicación & Relaciones Públicas
- B2B
- Operaciones (Supply Planning, Demand Planning y Customer Care)
- Business Development
- Diseño Gráfico
¿Qué buscamos en ti?
- Disponibilidad para incorporarte en jornada completa o media jornada.
- Posibilidad de firmar convenio con Universidad o Centro Educativo.
- Proactividad, entusiasmo y muchas ganas de aprender.
- Capacidad analítica y orientación a la resolución de problemas.
- Nivel alto de inglés, tanto oral como escrito.
- Conocimientos de Canva, Adobe Illustrator y Photoshop.
Sobre DEGABRIEL
DEGABRIEL es una marca emergente de accesorios que reinterpreta el lujo desde una perspectiva contemporánea. Cada una de nuestras piezas, elaboradas en España, responde al equilibrio del canon áureo, dando lugar a creaciones únicas, armónicas y atemporales que aspiran a convertirse en legado para las generaciones futuras.
Sartorius
Field Application Specialist Bioreactor Technologies (F/M)
Sartorius · Madrid, ES
Teletreball Office
We are looking for a Field Application Specialist Bioreactor Technologies (F/M), based in Spain, ideally in Madrid or Barcelona.
The Application Specialist will be responsible for offering product expertise, application knowledge and technical support along each step of customer's process and for bringing the products' technical expertise and market knowledge to the sales team. The main missions are to ensure successful design, validation and implementation of products, by supporting sales for product design, product positioning and demonstration, and supporting customers for application development work, initial startups and training.
Grow With Us - Your Responsibilities
- Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
- Be responsible for the assigned product line to support sales target achievement in the defined territory
- Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
- Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
- Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
- Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
- Report on competitors' products and feedback information to the application specialist management and products management
- Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
- Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
- Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
- Academic degree in biological engineering, biotechnology or other life sciences related field
- Familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus
- Proven experience in a similar position and industry is advantageous
- Familiar with related products, laboratory processes and equipment
- Strong learning ability, and expert knowledge base in this area
- Ability to effectively interface with product / project / division management
- Excellent communication and presentation skills
- Strong customer orientation
- Proven software skills, e.g. Microsoft Office
- Fluent in English and ideally in other local languages
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
Work Experience Jr
13 d’abr.Blip
Madrid, ES
Work Experience Jr
Blip · Madrid, ES
Office
We are Blip, a conversational AI platform for intelligent interactions which allows businesses to connect with customers at scale across multiple communication channels, such as WhatsApp, Instagram, Facebook,or webchat. Through AI we allow brands to gain scalability and directly impact key KPIs by accompanying the user throughout the customer journey with hybrid experiences combining automation and human interactions
At Blip, we have a team of Blippers who live and breathe innovation daily, bringing a unique perspective to evolving communication journeys, always with the confidence to keep learning! And at our own pace, we go much further! 🚀
Join us and be part of a team that’s shaping the future of intelligent customer interactions. Let’s go further, together! 🚀
Find out how you can make an impact with us!
In the role of Junior Work Experience Analyst, you will be responsible for overseeing the full operational management of the offices in Spain, driving the continuous evolution of the Blippers' workplace experience. This includes building performance indicators, optimizing workflows, creating internal policies, and managing all processes related to internal events, vendors, and more. Your work will always be aligned with Blip’s culture, aiming not just to serve, but to continuously improve our work environments—reflecting change, evolution, and the ongoing development of Blip’s culture.
The main responsibilities you will have are:
- Create policies and workflows related to the area: events, mobility, mail handling, etc.
- Develop and monitor performance metrics for service providers/partners and internal processes.
- Execute activities related to Work Experience (access management, coordination of internal events, shipping and receiving items, managing office vendors, among others).
- Collaborate with other departments to identify potential areas for improvement and process evolution.
- Ensure the smooth operation of office facilities, always maintaining and aligning with service quality standards.
- Contribute to the employee journey by creating and enhancing meaningful rituals that strengthen Blip’s culture.
- Develop and implement workplace experience initiatives that promote and reflect Blip’s culture.
What are the requirements?
- Bachelor’s degree completed.
- Availability for on-site work.
- Solid experience in Facilities/Workplace/Events routines.
- Analytical mindset focused on processes and tracking metrics.
- Proficiency in Spanish and English.
Human Resources Trainee (Internship)
13 d’abr.Chubb
Madrid, ES
Human Resources Trainee (Internship)
Chubb · Madrid, ES
Oracle Office Excel PowerPoint Word
Job Description
Role purpose:
We are seeking a motivated HR Intern to join our team. As an HR Intern, you will assist in various aspects of human resources operations and gain practical experience in the field. This internship will provide an opportunity to develop your skills, understand HR processes, and contribute to the overall success of our organization.
Main Functions
Human Resources Support:
- Support the HR team with operational tasks and collaborate on HR initiatives to ensure timely completion and compliance with policies.
- Learn and use the Global HR system (MyHR – Oracle Human Capital Management) to manage Time Tracking and vacation requests, including responding to related questions. Build updated user guides. Generate reports and manage any issues related to MyHR, collaborating with team members as needed
- Achieve a good handling of our Human Resources Portal (Service Now) to respond to the cases opened by employees or their reassignment to another HR member across the European region as appropriate.
- Helping to update HR policies and procedures and providing information to employees about benefits and company policies.
- Assist in the launch of wellbeing programs
- Helping to prepare onboarding materials, organizing induction sessions for new hires, and ensuring that new employees complete necessary paperwork.
- Coordinate with Facilities and IT departments to ensure proper setup for new employees (including sending relevant communications and managing IT requests).
- Send employment contracts, and ensure all documents are signed and properly filed.
- Monitor and review the Weekly EMEA Pending Workers Report for updates on new hires, comparing it with the information from offer letters.
- Organizational Updates:
- Regularly maintain and update organizational charts to accurately reflect changes within the company structure on a monthly basis.
- Review and verify that all employee-related changes, such as salary adjustments and departures from the company, are properly recorded in MyHR.
- Prepare monthly presentations to communicate new joiners and role changes / promotions.
- Facilitate the offboarding process by sending necessary internal communications regarding employee departures.
- Assisting with the maintenance of employee files, updating databases and ensuring that documents are organized and compliant with legal standards.
Required Skills:
- Currently pursuing a degree in Human Resources, Employment Relations or a related field.
- Basic understanding of HR policies and payroll processes is preferred.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent attention to detail with strong organizational skills.
- Ability to handle sensitive and confidential information with discretion.
- Strong written and verbal communication skills in both Spanish and English.
- Willingness to learn and adapt to changing HR technologies and processes.
- Able to embrace Chubb’s Values: Integrity, Respect, Excellence, Customer Focus and Teamwork.
- Internship duration: 6 months.
- Work hours: 5 days a week from 09:00 to 14:00 at our Manoteras office (Avenida de Manoteras, 12, 28050 Madrid).
- Paid internship opportunity.
- Hands-on experience in a professional and multinational HR environment.
- Insight into global HR operations and projects.
- Exposure to cross-functional collaboration within the organization.
- Development of enhanced organizational and communication skills.
- Possibility for future recommendations and career growth.