This is a full-time on-site role for a Guest Relations Specialist in Playa Blanca. The candidate will be responsible for providing exceptional customer service, ensuring a positive guest experience. They will also handle guest inquiries, complaints, and requests, and coordinate with various departments to meet guest needs.

Qualifications

• Excellent communication and customer service skills
• Experience in guest relations and customer service
• Ability to multitask and prioritize
• Problem-solving and conflict resolution abilities
• Knowledge of hospitality industry practices and standards
• Fluency in multiple languages is a plus
• Previous experience in a hotel or resort environment is desirable