Ofertes d'ocupació de Gerent a Barcelona

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

¿Te unes a la revolución del Delivery? 🚀

Cuyna es el Cohete que impulsa a marcas y restaurantes para llegar más lejos.

Con nuestra tecnología y equipo de cocina, ampliamos su negocio llegando a más clientes de forma sostenible, rentable y con riesgo cero

Nacimos para revolucionar el food delivery. Operamos el negocio de delivery de nuestros restaurantes asociados, manteniendo sus estándares y calidad, mientras aprovechamos nuestra excelencia en la operación y nuestra tecnología propia (cuynaOS) para garantizar la eficiencia.

Los restaurantes nos confían sus marcas, sus recetas, sus ingredientes y sus proveedores. Los cocineros de Cuyna sacan cada día de nuestras cocinas los pedidos que los clientes hacen desde su aplicación favorita y entregamos esos pedidos a los repartidores que los llevarán hasta el domicilio del cliente, siempre garantizando la máxima calidad y consistencia en el cocinado.

¿Qué tenemos en común?

🦅Ave Fénix. Dedicamos tiempo a buscar la solución, no a lamentar el problema. Ante una dificultad, somos capaces de pasar a la acción rápidamente, y no mantenernos en el fango con quejas, excusas y reproches.

💜 Corazón Analítico. Damos un paso atrás y miramos con perspectiva. Somos observadores, reflexivos, curiosos y constantemente nos cuestionamos lo establecido.

🎯 Don't fail to plan. Ponemos el foco en lo que aporta valor. Somos autónomos, y capaces de organizarnos, pivotar y auto-guiarnos hacia el objetivo, en un contexto cambiante con muchas piezas en movimiento.

🤝 Todos deben ganar. En nuestro día a día, nunca perdemos de vista la satisfacción de nuestros clientes con cada pedido, el crecimiento de nuestros partners, el bienestar de nuestros vecinos, y la confianza de todas las personas que han apostado por Cuyna.

🚀 Cohete cohete. Nada nos para. Tenemos una ambición incansable por ir más allá y dar lo mejor de nosotros mismos. Vamos rápido, vamos fuerte, vamos lejos.

Si te sientes identificado/a.. ¡ahora tu puedes ser parte de nuestro equipo!

Con reporte directo al Área Manager, tendrás las siguientes funciones:

Gestión de personas

Proceso de selección del equipo

Garantizar la aplicación del proceso de onboarding de Cuyna en las contrataciones

Realizar los horarios del equipo.

Formación, evaluación y feedback

Aplicación código de conducta

Asegurar un buen ambiente de trabajo y satisfacción del equipo.

Garantizar el cumplimiento normas de Prevención de riesgo laborales

Gestión de resultados

Asegurar el cumplimiento de todos los procesos operativos de Cuyna

Análisis diario de las métricas de satisfacción al cliente: Valoraciones, tiempos de preparación y entrega, errores

Elaborar planes de acción para mejorar la satisfacción del cliente

Gestión incidencias con clientes

Coordinar el lanzamiento de nuevas marcas

Gestión financiera

Análisis de ingresos y gastos

Mantener un dimensionamiento oṕtimo

Garantizar stock para asegurar la venta

Control de inventario

Requisitos Necesarios

• Mínimo de 2-3 años de experiencia en un puesto similar (Se pedirán referencias), con especial foco en la gestión de personal, horarios, vacaciones, desempeño..
• Experiencia en restauración organizada, deseable en Sushi y Poke.
• Formación y/o experiencia en la gestión de equipos de cocina.
• Conocimiento sobre APPCCs y procesos de calidad en restaurante.
• Habilidades necesarias: orientación a resultados, Comunicación efectiva, mentalidad flexible, toma de decisiones, gestión eficiente del tiempo, visión estratégica.
• Y sobre todo, proactividad, responsabilidad, y ganas de marcar la diferencia.
  
  

• Nivell d'experiència---
• Tipus de contracteConsultor
• PublicadaNova

Office

About

OVRSEA is a next-generation, multimodal freight forwarder dedicated to simplifying and optimizing international freight management through technology.

They offer clients industry expertise and comprehensive, end-to-end visibility across all transport modes - sea, air, road, and rail - covering every stage from loading to customs declarations.

Founded in 2017, OVRSEA now supports over 700 clients from offices in Paris, Marseille, New York, Miami, Barcelona, and Milan. They are continuing to grow and expand internationally!

Job Description

Help us digitalize international freight transportation!

OVRSEA is a next-generation multimodal freight forwarder committed to simplifying and optimizing international freight management through technology. They coordinate the transports of 700+ companies across 60 countries, and provide their clients with a unique platform on which their teams can manage their shipments in a simple and transparent way. With already 160 employees globally, they are continuing their growth in 2024 and hiring people internationally! Are you ready to join us and be a part of this exciting adventure?

The Operations team 🚢

The Operations (Ops) Team is responsible for organizing and coordinating the international transportation needs of our clients. Serving as the primary point of contact, the Ops team acts as a bridge between our customers and our carefully chosen service providers. The team plays a crucial role in ensuring an exceptional customer experience at OVRSEA. Reactivity, excellence, pedagogy, and customer awareness are the guiding principles that drive our team.

Your missions as an Operations Manager at OVRSEA

As an Operations Manager, you will be the primary coordinator of international transport, managing our service providers, including agents, shipping and trucking carriers, and customs brokers. You will keep clients informed about their shipment progress, update them on key stages, guide them through challenges, and provide the best possible solutions when necessary.

Committed to delivering high-quality service, prompt responsiveness, and reliability, you will drive OVRSEA's growth with the following responsibilities:

👉 Global transport operations for large imports or exports (70%)

• Support a portfolio of customers.
• Carry-out and organize air, sea, road and rail transport.
• Advise customers and resolve issues proactively.
  
  

• Being the main point of contact with existing clients.
• Finding upsell opportunities.
• Increase client platform usage.
  
  

• Manage supplier relationships and negotiations (carriers & agents worldwide).
• Develop the team’s knowledge (research and production of articles).
• Refine operational strategies.
  
  

• You have a strong interest in the transport industry. You are curious by nature, and are never satisfied with the answer “we’ve always done it this way”. Experience with a forwarding agent is a plus, but not essential.
• You can handle challenging situations: Ops days in transportation are exciting but intense. Lots of issues and requests at the same time, and non-stop deadlines. You think solutions rather than problems, and you are able to take initiative.
• You love the client’s relationship and you have excellent communication skills, along with the ability to manage customer relations with diplomacy, assertiveness, and negotiation skills.
• You are interested in the startup environment, and you want to commit to an exciting entrepreneurial adventure.
• Native or fluent Spanish speaker, a good English level is also appreciated.
  
  

• Relational skills: you will interact with people from more than 70+ countries (customers, service providers), from various industries and company sizes.
• We value a strong learning environment at OVRSEA. Continuous learning is very important to us, which will allow you to solve rather complicated problems.
• We have a team with different backgrounds: some experienced in the world of transport and others who have never done it before. This balance guarantees a dynamic and close-knit atmosphere in the face of an intense day-to-day.
  
  

• First screening call with Solenne, Paris-based International Operations Trainer (45').
• Interview with Solenne and Anna, Senior Operation Manager. For this interview step, you will have a practical transport case study to work on (60').
• Interview with Nacho, General Manager Spain and Audrey, VP of Operations (45-60').
• Speed recruiting and meeting with the Spanish team in our offices.
• The final proposal! 🙌
  
  

• Contract Type: Full-Time
• Location: Barcelona
• Possible partial remote

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Teletreball

At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 790,000+ verified users, offering the best price and liquidity across 16 fiat currencies to buy 100+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.4 billion in assets held in the app and over 51,000 premium users.

Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively.

Join the team to help revolutionise the world together!

We are seeking an Investment Operations Manager to ensure the seamless and timely delivery of new investment opportunities, including Earn strategies and Alpha investment products. This is a fast-paced, execution-focused role that requires excellent organizational and communication skills, as well as a solid understanding of crypto investment products.

What you might be doing:

• Oversee the end-to-end process for launching new investment products, including Earn strategies and Alpha opportunities, ensuring timely delivery every week
• Act as a central coordinator between teams, ensuring all required actions are taken to successfully release new investment offerings
• Proactively identify and address operational bottlenecks to maintain a fast and efficient release cadence
• Collaborate closely with Investment, Product, Engineering, Legal, Compliance, Marketing, and Customer Support teams to align on execution timelines and dependencies
• Ensure smooth communication between teams to guarantee operational readiness for each investment launch
• Work with Compliance and Legal teams to ensure all regulatory requirements are met before launch
• Continuously optimize investment launch workflows to increase efficiency and scalability
• Identify and implement process improvements to reduce friction in the execution of investment opportunities
• Maintain clear documentation of all operational procedures related to investment product releases
• Maintain a strong understanding of crypto investment products, market trends, and competitive landscape
• Work with internal experts to refine investment strategies and ensure their seamless integration into SwissBorg’s offerings
• While deep expertise in crypto investments is not required, curiosity and a strong understanding of the value of these opportunities are essential
  
  
  
  
  

• Proven experience in operations, investment execution, or a related role within a fast-paced environment
• Exceptional organizational skills, with the ability to manage multiple initiatives simultaneously
• Proactive problem-solving mindset with a strong ability to remove roadblocks and drive execution
• Ability to work cross-functionally and align various teams around common objectives
• Strong written and verbal communication skills to effectively coordinate efforts and ensure clarity
• Experience working with Compliance, Legal, and Investment teams is a plus
• Solid understanding of the crypto market and investment products, with a passion for staying updated on industry trends
• Ability to grasp investment strategies and communicate their value to internal teams
  
  
  
  
  

• Freedom to build the company of your dreams
• Learn with (super cool) experts in finance, engineering, AI, psychology and business
• BORG bonus based on our meritocratic system
• Flexible working hours
• 25 working days of vacation + local holidays
• We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work
• Annual company and team retreats - We'd love to see you at the next one!
• Continuous learning and development opportunities
  
  
  
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Nuestro cliente, importante servicer Tier 1 a nivel nacional está buscando un Gerente de Estrategia, Gobierno y Riesgos para una de sus oficinas de Barcelona.

Las responsabilidades de la función serán las siguientes:

• Identificar, seguir, y evaluar con visión crítica, los riesgos que afectan o puedan afectar a la Compañía, colaborando con las distintas direcciones para dar soporte y asesoramiento.
• Colaborar en la definición, implantación y realizar el seguimiento de indicadores de riesgo, evaluando las métricas y los límites de asunción de riesgos definidos internamente, y coordinando con el resto de áreas los planes de acción para mitigar los desvíos identificados.
• Asesorar en la definición de criterios para la aplicación del governance de riesgos con el objetivo de garantizar el cumplimiento de normas y procedimientos y su alineación con las políticas aprobadas.
• Evaluar las estrategias de riesgo de las unidades de negocio y de las áreas que les prestan soporte.
• Participar en la evaluación del impacto de las decisiones sobre cambios materiales o transacciones excepcionales en el riesgo global de la Compañía.
• Reportar la información periódica acerca del estado y valoración de los riesgos identificados, nuevos riesgos emergentes y proyectos o entregables en materia de gestión de riesgos, a fin de que se presenten a los órganos de gestión y gobierno de la Compañía.
• Coordinar y elaborar el reporting de riesgos en materia de Cumplimiento, Control y Gestión de Riesgos para órganos de dirección y gobierno.
• Realizar el seguimiento del presupuesto de la Dirección y de los desarrollos solicitados en los sistemas de información.
• Seguimiento y coordinación de los temas transversales de la Dirección de Cumplimiento, Control y Gestión de Riesgos.

Los requisitos del puesto son:

• Experiencia de mínimo 6 años en áreas de Gestión de Riesgos de Entidades reguladas o en Consultoría.
• Persona analítica, acostumbrada a analizar datos y llegar a conclusiones con visión de riesgos.
• Experiencia en identificación, seguimiento, valoración y mitigación de riesgos.
• Habilidad en la documentación y preparación de presentaciones.
• Experiencia en interlocución y reporting/presentaciones a la Dirección y órganos de gobierno.
• Buen manejo de las herramientas ofimáticas.
• Autonomía en la obtención, tratamiento y análisis de la información.
• Capacidad e inquietud por el aprendizaje continuo.
• Habilidades de relación, de trabajo en equipo, así como en entornos multifuncionales y multidisciplinares.
• Capacidad de comunicación y de negociación.
• Orientación a resultados.
• Dinámica, proactiva, con iniciativa y perseverante.

Si crees que es lo que estabas buscando en tu nuevo paso profesional, por favor no dudes de aplicar a la posición.

• Nivell d'experiència---
• Tipus de contracteTemporal
• Publicada20 de febr.

Teletreball SaaS SEM SEO Office

WHO ARE THEY ? 👀

Partoo is a B2B SaaS scale-up who is committed to helping local businesses, large companies or SMEs to get closer to their customers. To do this, they have developed an all-in-one platform and different solutions that revolve around 3 value propositions: Get Found, Get Chosen and Get Clients.

Through these 3 propositions, they have developed several products that adapt to changes in the customer purchasing journey:

🔎 Get Found

• Presence: Synchronize store information on main platforms (Google, Facebook, Waze, etc.), directories and GPS
• Store Locator: Help customers find the store that’s right for them with up-to-date local data and dedicated filters on retailer websites
• Social Media: Manage posts on Facebook, Google, Instagram, etc
  
  
  

• Review: Centralize, reply to and analyze customer reviews received on Google and Facebook
• Booster: Get additional positive reviews on Google through SMS and QR codes
  
  
  

• Messages: Centralize and reply to all chat messages received via Google Business Messages, Messenger and soon also via Instagram, WhatsApp, etc
  
  
  

• Lead Generation
• Ability to develop and organise Lead generation campaigns, both organically and paid
• Management of the budget allocated to SEM campaigns
• Ability to write specific reports for campaigns with strategic KPIs
• Content & Communication
• Writing and/or translating content for blogs, articles or eBooks
• Writing and sending NewsLetters to our prospects and/or customer databases
• Landing Page Publishing via HubSpot
• Social pages management
• Tracking of KPIs from different channels
• Business
• Development of marketing actions with other companies
• Organizations and assistance to events and webinars
• New projects
• As a fast-growing start-up, we always welcome new projects and ideas to improve our marketing performance
  
  
  

• First experience of 6 month/1 year in Marketing or Agency departments
• Native Portuguese, excellent knowledge of Spanish and English.
• Strong knowledge in Inbound and Lead generation through SEO, marketing automation tool and SEA Strong creativity in content creation
• Experience in a SaaS company or agency
  
  
  

• Interview video call with Marine, Talent Acquisition Manager (30')
• Case study
• Interview video call with Rut, Marketing Manager (1h)
• Interview video call with Alessandro, International Head of Marketing (1h)
• Meet & Greet at the office
  
  
  

• Compensation: 800 - 1200 euros depending on your seniority
• Meal vouchers, 50% reimbursement for health insurance & transportation
• 1 day of remote work per week
• Internal/external events (theme parties, team and company seminars, Astérix Park...)
• Work from our offices in Barcelona
• Other information is also explained in our EVP (Employee Value Proposition); culture, rituals, career... happy reading
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada20 de febr.

Teletreball

• Empresa en pleno crecimiento que permite contribuir a un futuro sostenible.
• Busca Ingeniero comercial para liderar el departamento de ventas.

¿Dónde vas a trabajar?

Ingeniería técnológica innovadora que se dedica a reducir el impacto ambiental del consumo energético industrial. Utiliza tecnologías avanzadas de conversión termoquímica para transformar residuos sólidos en gas de síntesis, sustituyendo así los combustibles fósiles en aplicaciones térmicas directas.

Descripción

• Desarrollar y ejecutar estrategias de ventas efectivas.
• Liderar y organizar el departamento de ventas.
• Identificar y captar oportunidades de negocio en el sector industrial / manufacturero.
• Mantener relaciones sólidas con los clientes existentes y potenciales.
• Supervisar y gestionar todo el ciclo de ventas.
• Trabajar en estrecha colaboración con otros departamentos para asegurar la coherencia y el éxito de las ventas y de los proyectos.
• Mantenerse al día sobre las tendencias del mercado y la competencia.
• Cumplir con las normas y reglamentos de la empresa y del sector.
• Desarrollar hojas de cálculo, costes, planos, estrategia etc.

¿A quién buscamos (H/M/D)?

El/la candidato/a seleccionado/a deberá cumplir los siguientes requisitos:

• Formación en Ingeniería mecánica o similar.
• Experiencia previa en un puesto de ventas en el sector de equipamentos industriales para la industria petroquímica, calderas de biomasa, hornos de combustión, etc.
• Experiencia en sector Oil & Gas, petroquímico, energía, calderería industrial o similar.
• Valorable conocimientos de termodinámica.
• Fuertes habilidades de comunicación y negociación.
• Capacidad para trabajar de manera eficiente en un ambiente de equipo.
• Habilidad para resolver problemas y tomar decisiones de manera efectiva.
• Alta motivación y orientación a resultados
• Inglés alto.

¿Cuáles son tus beneficios?

• Oportunidades de crecimiento y desarrollo profesional.
• La oportunidad de trabajar en un sector emocionante y en constante evolución.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada20 de febr.

Teletreball Office

Why roadsurfer?

• TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, pizza & beer evenings, etc.
• FLEX WORK & WORKACTION: You are flexible in terms of working hours. Our Flex Work Policy enables you to switch between office days and home office days and work from abroad in Europe for one month per year
• PERSONAL DEVELOPMENT: We support your personal and professional development through an individual Growth Plan and our Inhouse Academy
• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself
• THE PLACE TO BE: Look forward to a beautiful, bright office with everything your heart desires
• OFFICE DOGS: Dogs in the office are welcome
  
  

• Personalized Customer Assistance: You serve as the initial point of contact for roadsurfer prospects and customers, offering tailored guidance on our product offerings, including rent, abo, myroadsurfer, and spots
• First-Level-Support: You professionally and effectively handle issues such as damage claims, breakdowns, and complaints, ensuring prompt solutions
• Booking Management: Your responsibilities include coordinating existing bookings and subscriptions, whether it's for updates, changes, or cancellations.
• Team Collaboration: You collaborate closely with other teams, such as product development, our international stations, and the sales team, to maximize service quality.
  
  

• It would be great if you've worked in customer service or support before, but we also welcome career changers
• You're skilled in both Italian and English communication (knowing more languages is a bonus)
• You're good at dealing with complaints and can stay strong in tough situations
• Knowing how to use Zendesk or a similar support system is a plus
• Your cheerful attitude shines through, even over the phone
• You truly enjoy camping, travel, road trips, and exploring far-off places
  
  

• SALARY: Your salary, depending on experience, ranges between €2,000 - €2,400 per month
• WORKING HOURS:
• We are available to our customers from Monday to Sunday, from 08:00 to 20:00. Your leisure time is as important to us as it is to you! Therefore, we place a high value on early shift planning, attempt to accommodate individual requests, and of course, you can work from home as well
• PLACE TO BE: Remote work is an option, but a presence in our office for at least 2-3 days per week is expected
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada19 de febr.

Desde Timup buscamos incorporar en una empresa del sector cosmética que está en plena expansión, un perfil con experiencia internacional en desarrollo de negocios, preferiblemente en el sector beauty internacional, con una visión estratégica y capacidad operativa para llevar a cabo la expansión global de la marca.

Esta posición ofrece una oportunidad para liderar proyectos internacionales, buscar y negociar con distribuidores y gestionar un equipo multidisciplinario.

Responsabilidades Principales:

• Desarrollar e implementar estrategias para la expansión internacional de la marca.
• Identificar oportunidades y gestionar la relación con distribuidores y socios internacionales.
• Ejecutar planes de ventas y marketing orientados a la penetración de nuevos mercados.
• Colaborar con la dirección ejecutiva en la coordinación de las operaciones a nivel global.
• Asegurar la correcta ejecución de proyectos, gestionando recursos y presupuesto de forma eficiente.
• Liderar la creación y ejecución de nuevas iniciativas de producto en colaboración con equipos multifuncionales.
• Analizar el mercado y las tendencias para anticipar desafíos y oportunidades.
• Gestionar y motivar al equipo a cargo, asegurando el cumplimiento de objetivos y la ejecución eficiente de las tareas.

Requisitos:

• Experiencia demostrable en desarrollo de negocios, preferiblemente en el sector cosmético o de belleza internacional.
• Habilidades estratégicas y capacidad para resolver problemas de manera efectiva.
• Sólidos conocimientos en ventas, marketing y análisis de mercados.
• Experiencia en desarrollo de productos y gestión presupuestaria.
• Capacidad para gestionar equipos y liderazgo de personas.
• Dominio del inglés (nivel bilingüe o nativo).
• Capacidad para gestionar múltiples tareas y trabajar bajo presión.
• Disponibilidad para viajar ocasionalmente.

Perfil Personal:

• Actitud hands-on, con enfoque operativo y estratégico.
• Alta capacidad organizativa y atención al detalle.
• Persona proactiva, autónoma y con gran motivación para asumir desafíos.
• Capacidad de adaptación a entornos cambiantes y multiculturalidad.
• Habilidades interpersonales excepcionales para trabajar en equipo.

Si eres una persona apasionada por el mundo de la cosmética y tienes un perfil orientado a resultados y expansión internacional, ¡queremos conocerte!

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada18 de febr.

Word Excel

The ideal candidate for the Sales Manager role has a vast experience in the sales processes and functions of a hotel. We are seeking for a career sales professional and top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Reporting to the Associate Director of Sales, the Sales Manager is responsible for managing group inquiries (ranging from 10 to 465 rooms per night) within the assigned geographic market. The role involves understanding client needs, responding to group inquiries in line with the hotel’s policies, negotiating and closing deals to achieve departmental sales objectives, and fostering strong client loyalty.

Key Responsibilities

Lead Generation and Client Engagement

• Identify and qualify potential leads, ensuring alignment with the hotel’s sales strategy.
• Develop and maintain strong relationships with key clients, including meeting planners, organizations, corporate businesses as well as Hyatt Sales Force, Convention Bureaus and other key strategic partners.
• Identify new business opportunities and foster key relationships.
  
  

• Understand client needs and provide customized solutions aligned with departmental objectives.
• Input information into de system, prepare compelling proposals and presentations showcasing the hotel’s facilities, services, and promotions.
• Monitor group status, assess competition, and adjust offers accordingly.
• Maintain accurate booking records within the internal system.
• Foster a collaborative and supportive work environment within the sales department.
  
  

• Organize and manage site inspections, ensuring a seamless experience.
• Ensure inspections align with departmental standards to enhance client experience.
  
  

• Close group bookings, negotiate contracts, and oversee deposit payments before handover to the coordination team.
  
  

• Work closely with events planners and hotel operations teams to ensure the flawless handover and execution of group bookings.
• Coordinate cross-departmental efforts to enhance the guest experience.
• Collaborate with marketing team to create promotional strategies.
  
  

• Respond promptly to guest inquiries within a 6-hour timeframe, adhering to luxury standards.
• Follow up on client satisfaction and resolve concerns efficiently.
• Gather guest feedback to enhance service and product offerings.
  
  

• Strive to achieve personal and hotel revenue goals by capitalizing on optimal business opportunities.
• Stay updated on industry trends, market conditions, and competitor activities. Analyze data, and present findings to management.
• Develop and execute strategic sales plans to exceed revenue targets.
  
  

• Maintain expertise in Envision and Opera PMS, ensuring accurate and up-to-date booking information.
• Utilize tools such as H2H for cross-selling opportunities and maintain knowledge of Hyatt Rewards.
• Participate in ongoing sales training and contribute to team development.
• Assist in training and onboarding new team members and trainees when required.
  
  

• Bilingual Excellence – Fluent in Spanish and English; additional languages are a plus.
• Luxury Sales Experience – At least two years of proven success in luxury hotel sales, with a strong ability to build relationships and exceed client expectations.
• Communication & Negotiation Skills – A natural at engaging with clients, negotiating deals, and fostering meaningful connections that drive business success.
• Master of Organization – Skilled in prioritizing tasks, meeting deadlines, and proactively managing workload with efficiency.
• Strategic & Analytical Thinking – Strong data analysis and forecasting capabilities to support informed business decisions.
• Collaborative Spirit – Thrives in a team-oriented environment, bringing a positive attitude and a willingness to support colleagues.
• Tech-Savvy & Detail-Oriented – Proficient in Microsoft Word and Excel; experience with Opera PMS and Envision is a plus.
  
  

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Employee cafeteria
• Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide