Ofertas de empleo de Gerente de Operaciones en Madrid

• Nivel de experiencia---
• Tipo de contratoFreelance
• Publicada6 feb.

Excel Salesforce Office

• Long Term Project as Insights (CRM) Operations
• English mandatory. Veeva and Salesforce.

¿Dónde vas a trabajar?

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are +9.000 people in all four corners of the globe, inspired by patients and driven by science. UCB 'goes beyond' to create value for patients, and always with a human focus, whether that's on patients, employees, or our planet. Working for UCB, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

Descripción

• Acting as the key interface between the European Operation Strategy Team and the Iberian Business Units.
• Leading the local execution of the global Operational Manager (OM) roadmap and own the Omnichannel Cycle Planning (OCCP) process for Iberia.
• Responsible for onboarding, data ownership, and the continuous improvement of operational tools and processes, including the Veeva CRM "ORBIT" platform and the Digital Assistant.
• Represent Iberia in global OCCP and Insights Team initiatives, ensuring local needs are reflected in global developments.
• Own and develop the OCCP process, including training, support, and stakeholder alignment.
• Lead onboarding for field and office teams on operations tools and processes.
• Ensure data quality and ownership in ORBIT across all relevant operational datasets.
• Maintain and enhance the Digital Assistant and provide 2nd-level support for ORBIT/Qlik.
• Drive adoption of innovative solutions and lead the Operations Champions Exchange community.

¿A quién buscamos (H/M/D)?

• Bachelor's degree required; Master's degree preferred.
• Strong analytical skills and ability to consolidate and interpret large data sets.
• Demonstrated project management skills (planning, prioritization, time management).
• Hands-on experience with CRM systems, ideally Veeva ORBIT. Familiar with Salesforce based tools.
• Excellent communication and presentation skills in Spanish and English.
• Proficiency in MS Office, especially Excel; digital and IT-savvy.xperience in delivering software training to stakeholder-facing employees.
• Strong problem-solving mindset and ability to work in both local and global teams.
• Omnichannel experience preferred

¿Cuáles son tus beneficios?

• Competitive yearly salary
• Temporary contract with potential for growth opportunities.
• Opportunity to work in UCB within the Pharma industry.
• Collaborative and supportive company culture.