Ofertas de empleo de Gerente de Operaciones

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada21 abr.

. Office

Desde Antal International, empresa consultora de recursos humanos, estamos en búsqueda de un/a Operations Manager con altas capacidades analíticas, visión estratégica y una sólida orientación a la resolución de problemas, para incorporarse a una compañía del sector retail en pleno crecimiento.

¿Cómo será tu día a día?

• Supervisar la operativa de tienda a través de KPIs clave: reposición, control de stock, movimientos de mercancía y productividad.
• Optimizar procesos logísticos, incluyendo stockroom y operativa de caja.
• Gestionar el control de stock y el flujo de mercancía, asegurando una correcta reposición y disponibilidad de producto.
• Supervisar la operativa omnicanal (pedidos online, Click & Collect, etc.).
• Controlar procesos de back office y dar soporte a la actividad comercial en tienda.
• Analizar KPIs e identificar oportunidades de mejora en la operativa.
• Coordinar, formar y desarrollar al equipo en los procesos operativos.
• Gestionar herramientas digitales y asegurar su correcta implementación en tienda.
• Garantizar el cumplimiento de normativas de seguridad y prevención de riesgos.

Qué buscamos?

• Experiencia previa en operaciones dentro del sector retail o distribución (mínimo 5 años).
• Experiencia en gestión de proyectos complejos y entornos cross-functional, desde su definición hasta su implementación.
• Alta capacidad analítica, planificación y resolución de problemas.
• Experiencia previa en tienda (muy valorable).
• Conocimiento de tecnologías como RFID y afinidad por entornos digitales.
• Fuerte orientación a resultados, con impacto medible en ventas, productividad y experiencia cliente.

¿Qué ofrecemos?

• Incorporación a una compañía en fase de crecimiento y transformación.
• Proyecto con recorrido y oportunidades reales de desarrollo profesional.
• Entorno dinámico, orientado a resultados y mejora continua.

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada20 abr.

. Excel Spark

We Are Impress: we believe everyone deserves a smile that makes them happy! 😃

🏥 We are the largest network of orthodontic clinics with fully digital processes in Europe. We’ve revolutionised the invisible orthodontics sector with the best team and the most advanced technologies for diagnosis, treatment, and monitoring of all cases. 💼

We’re looking for a highly analytical Sales Operations Manager who is solution-oriented and focused more focused on global sales flow management, creating and improving a unified sales process from clinic to inside sales and follow-ups, to review large-scale data and numbers of sales performance, calls, flows, and processes across all countries where we have established our business.

Responsibilities:

• Organise the sales process and monitor its effectiveness locally and globally.
• Lead & inspire the sales teams and other teams that are part of the sales journey, organise training, on-site conversions, and provide data to the leaders.
• Launch performance and quality reviews, and overall improve conversion and selling experience.
• Set and track sales targets/KPIs, driving strong performance and operational excellence together with the country managers.
• Prepare monthly, quarterly, and annual forecasts, optimizing sales strategies.
• Enhance sales administration processes by implementing efficiency improvements.
• Research to increase customer engagement & retention through operational insights.
• Create sales squads to launch new products and upsales.
• Drive and lead sales operation projects aimed at improving workflows, patient satisfaction, and overall business results.
• Digitalize the sales process to increase company efficiency and conversions.
• Utilise patient feedback to guide product enhancements and operational strategies.
• Be involved in hiring processes and talent development, and work closely with the HR team.
• Lead and scale an international team and monitor their performance.
• Travel to control the sales process across the countries and travel to launch new teams, cities, and countries.
• Foster an open-communication culture, ensuring alignment between inside sales and sales operations in the clinics.
• Lead by example & never stop improving.

Candidate Profile:

• Fluent in English;
• The knowledge of any other EU language would be a nice-to-have (examples: Spanish, Italiano, Portuguese, Dutch, French, Swedish, German);.
• Degree in Engineering, Economics, MBA or similars
• Postgraduate specialisation (Master’s or advanced course) is a plus.
• Experience in operations within a company in the dental or similar sectors such as Retail, Luxury, Aesthetics, or direct-to-consumer sales.
• 100% hands-on mindset with a strong focus on continuous improvement.
• Ability to work with data and conduct analysis for strategic decisions.
• Excellent command of Excel or Google Sheets and data analysis tools.

Why Join Us:

• Attractive compensation package
• Flexible schedule
• Be part of an international and multicultural team
• Free gym and modern offices
• Dynamic and collaborative work environment
• Discounts on our treatments
• Positive company culture: we celebrate every success!

At Impress, we foster a culture of inclusion and diversity. We celebrate the individual strengths, perspectives, and experiences of our employees and encourage all candidates to apply—regardless of race, color, religion, gender identity, sexual orientation, nationality, disability, or any other factor.

Our differences make us a stronger team, drive better decision-making, spark innovation, and lead to superior results. 🌈💪

Let me know if you'd like it adapted to a formal tone, a more casual style, or condensed into a short summary!

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada10 mar.

. Office

We are looking for an Operations Manager for our fashion boutique in Marbella.

At the heart of CHANEL’s superior client journey, the Boutique Operations Manager ensures that the boutique team is equipped with the data, product and tools to constantly delight clients.

Responsible for ensuring the boutique environment, product availability, personnel and processes uphold CHANEL’s leading luxury stance, the OP Manager drives the efficiency of the boutique.

Overseeing the back-office teams, the OP Manager ensures the day-to day function of the boutique, while constantly anticipating business evolution.

KEY PARTNERS:

Internally: Boutique Teams, Local Fashion Retail Teams, Europe Fashion Retail Teams

IN THIS METIER, WE ARE ENERGISED BY:

Motivating the back-office teams to create the conditions that promote an expectation-exceeding client journey.

• Conveying the House Strategy to the relevant teams (Stock, Cash, Care & Repair), ensuring objectives are understood and executed effectively
• Managing the back-office team in terms of recruitment, leadership, and setting and monitoring individual goals of team members, performing PMP (retail title for Year End Retrospective) and providing regular follow-up through one-to-one conversations
• Identifying development areas of team members and formulating action plans, including training programs, to enhance skills and performance
• Enthusing the team with positive leadership and encouraging collaboration and knowledge sharing with complementary functions in the boutique
• Supporting and encouraging Chanel Vital Behaviors across the team
  
  
  

• Monitoring retail indicators such as turnover, sell-through, boutique traffic and proposing corrective actions where required
• Contributing to the setting and piloting of sales targets for the boutique and the Fashion advisors
• Reporting on stock and collection performances to optimize buying decisions and sales performance with a specific focus on ensuring product availability, out-of-stock or over-stock situations and proposing corrective actions
• Anticipating business evolutions and supporting boutique management in building strategic action plans to address them
  
  
  

• Supervising the organization and optimization of inventory to ensure product availability
• Overseeing the organization of stock-taking
• Supervising cash management within the boutique
• Building the working schedule in collaboration with the management team for optimal floor coverage and sales support
• Overseeing all maintenance, IT, security, catering and administrative functions for the boutique, both internally and externally
• Ensuring the boutique reflects CHANEL’s standards of luxury to support the client experience on the floor, and that the back-office offers an efficient and nurturing environment for staff
• Provisioning the boutique with required supplies
• Implementing the Boutique Charter in the back-office and ensuring all cash, inventory and security procedures comply with regulations
• Taking a leadership role of expertise over all processes and procedures and supporting the team in the adoption of new procedures
  
  
  

• Contributing to projects to implement new tools & services in the Boutique in order to continuously improve the client experience and operational efficiency