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0Operations Manager
2 jul.Michael Page
Alicante/Alacant, ES
Operations Manager
Michael Page · Alicante/Alacant, ES
ERP Excel Word
- Experiencia mínima de 10 años en entornos industriales.
- Nivel de inglés mínimo C1/C2.
¿Dónde vas a trabajar?
Nuestro cliente es una importante compañía industrial ubicada en la provincia de Alicante.
Descripción
- Definir y supervisar la estrategia de producción, garantizando la eficiencia operativa, la rentabilidad y el cumplimiento de los estándares de calidad.
- Planificar y coordinar las operaciones de planta para asegurar entregas a tiempo, márgenes óptimos y mejora continua.
- Analizar los datos de producción para identificar oportunidades de mejora e implementar soluciones efectivas
- Coordinar las actividades de ingeniería de fabricación y ensamblaje para optimizar procesos y tecnologías.
- Colaborar con el departamento de desarrollo en la innovación y mejora de productos.
- Definir y gestionar la política de compras, negociando con proveedores para asegurar los mejores estándares de calidad, coste y plazo.
- Supervisar la adquisición de materias primas y la gestión del almacenamiento.
- Garantizar el correcto flujo de materiales desde la recepción hasta la entrega en planta.
cenamiento. - Asegurar la calidad total a lo largo de todos los procesos de fabricación.
- Promover una cultura de mejora continua y excelencia operativa.
- Liderar un equipo multidisciplinar (compras, producción, etc.), definiendo responsabilidades, procesos y objetivos.
- Motivar, formar y desarrollar al equipo para alcanzar los objetivos estratégicos.
¿A quién buscamos (H/M/D)?
- Formación en Ingeniería Industrial.
- Formación complementaria valorada: Máster en Dirección de Operaciones, Supply Chain Management, MBA, PDD o similar.
- Manejo de herramientas informáticas (Excel, Word), competencias en análisis de datos, estadística y sistemas de gestión de compras/producción.
- Experiencia mínima de 10 años en entornos industriales.
- Dominio avanzado de Excel y experiencia en ERP Dynamics 365.
- Nivel de inglés mínimo C1/C2. Se valorarán otros idiomas.
- Competencias: liderazgo, gestión de equipos, orientación a resultados, innovación, pensamiento estratégico, visión analítica, capacidad de implementación y mejora continua.
- Disponibilidad para viajar (aproximadamente 20% del tiempo).
¿Cuáles son tus beneficios?
- Salario competitivo según valía.
- Desarrollo profesional.
- Proyecto estable.
MSX International
Barcelona, ES
Business Operations Manager - Automotive Industry
MSX International · Barcelona, ES
Company Description
MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
Job Description
Business Operations Manager - Iberia
As the Business Operations Manager, you will be instrumental in driving significant sales growth of our automotive replacement parts within your market. You will be responsible for the end-to-end operational management, strategically adapting and executing our strategy to the specific nuances of the local market. This pivotal role requires strong collaboration with internal and external stakeholders to ensure operational excellence, optimise our sales processes, and consistently achieve ambitious revenue targets. You will lead and inspire a high-performing team while fostering strong relationships with key partners and contributing directly to our growth objectives.
Key Responsibilities
- Strategic Implementation & Adaptation: Spearhead the implementation of the strategic plan for increasing automotive aftermarket parts sales in the market. This includes a proactive approach to adapting the global strategy to local market conditions, competitive landscapes, and evolving customer needs.
- Operational Excellence: Oversee all day-to-day operational activities within your market, ensuring seamless alignment with the company's stringent quality standards, operational guidelines, and overarching strategic objectives.
- Sales Growth & Optimisation: Collaborate closely with sales, marketing, and customer service teams to identify and capitalise on growth opportunities within the local aftermarket. You will be responsible for continuously optimising the sales process to maximise efficiency and drive revenue.
- Market Analysis & Insights: Conduct thorough analysis of market trends, competitor activities, and customer feedback to provide valuable insights. Ensure that the field team gathers relevant and accurate market data. Based on this analysis, you will recommend strategic and operational adjustments to maintain a competitive edge and enhance market penetration.
- Stakeholder Management: Cultivate and maintain strong, productive relationships with key partners, suppliers, and parts distributors across the market. You will act as the primary point of contact and ensure mutually beneficial collaborations.
- Financial Acumen & Budget Management: Take ownership of operational budgets and forecasts for the market, proactively monitoring performance, identifying opportunities for cost reduction, and implementing strategies to enhance overall profitability. Accountable for management of overdue payments.
- Team Leadership & Development: Hire, lead, motivate, and develop a high-performing operations team. This includes fostering a positive and collaborative work environment, setting clear performance expectations, and providing ongoing coaching and development opportunities.
- Performance Reporting & Accountability: Provide regular and comprehensive reports on operational performance to the management team. These reports will include clear key performance indicators (KPIs), insightful analysis of results, and actionable recommendations for continuous improvement.
Relevant Experience & Qualifications:
- Proven Track Record: Progressive experience in operations management, with a demonstrable history of success in driving sales growth and operational efficiency. Demonstrated ability to work independently, take initiative, and drive results in a fast-paced environment.
- Automotive Aftermarket Expertise: Significant experience and a strong understanding of the automotive aftermarket industry, including familiarity with parts distribution, supply chain dynamics, and key market players within the market.
- Strategic Implementation & Market Adaptation: Demonstrated experience in successfully implementing strategic plans and adapting global strategies to specific local market conditions.
- Leadership & Team Development: Proven ability to lead, motivate, and build high-performing teams, with experience managing cross-functional teams and fostering a collaborative environment
- Analytical & Problem-Solving Skills: Strong analytical skills with the ability to interpret complex data, identify key trends, and translate insights into actionable strategies and operational improvements.
- Financial Management: Experience in developing and managing operational budgets, forecasting financial performance, and implementing cost-saving initiatives.
- Stakeholder Relationship Management: A proven ability to build and maintain strong relationships with external partners, suppliers, and internal stakeholders.
- International Exposure: Experience operating within a multi-national company and navigating the complexities of a European market is highly preferred.
- Communication: Exceptional communication, negotiation, and interpersonal skills, with fluency in both written and spoken English, and the language of the market they will be responsible for. Proficiency in additional European languages is advantageous.
- Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management or a related field.
- Portuguese, Spanish and English language speaker.
With Over 5,000 Employees Based In More Than 80 Countries Across The Globe, Our Teams Provide Industry Leading Expertise That Spans
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Repair Optimization & Compliance
- Learning Solutions
- Distribution & Sales Performance
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Operations Manager
30 jun.Konecta
Barcelona, ES
Operations Manager
Konecta · Barcelona, ES
ABOUT US
Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
MISSION OF THE ROLE
Konecta is hiring an Operations Manager with native/bilingual proficiency in English to join our dynamic and innovative team. In this key role, you will be responsible for overseeing the team’s daily operations, ensuring exceptional service quality, and maintaining a constant communication with the clients.
RESPONSIBILITIES
- Team Management: Supervise and motivate a large team, ensuring a positive and productive work environment.
- Service Quality: Ensure set objectives are met and maintain excellent service quality, while providing clients with regular updates on team development.
- Performance Monitoring: Analyze key performance indicators (KPIs), monitor results, and apply innovative thinking to continuously improve performance.
- Large experience using and doing Spreadsheets programs.
- Call and Request Flow Management: Ensure optimal distribution of tasks and client requests, and oversee smooth operations throughout the day.
- Communication: Maintain constant communication with other team leads and management to ensure alignment on goals, and provide clear, consistent directives to all team members.
- Problem-Solving: Serve as a key point of reference for the entire team.
- Compliance: Ensure continuous compliance with internal processes and rules.
- Client Relations: Maintain direct contact with the client. Organize and lead progress and objective review meetings. Ensure daily liaison and provide constant feedback. Must be capable of preparing reports and offering high-quality client communication, including proposing innovative solutions.
REQUIREMENTS
- Previous experience in team management within a customer service environment.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks simultaneously and resolve issues quickly.
- Natural leadership with the ability to continuously motivate and inspire the team.
- Proficient in IT tools and management software.
WHAT WE OFFER
- Permanent contract.
- Multicultural and positive work environment.
- Continuous training: We support your professional development.
- Attractive benefits: Access to a portal offering numerous discounts on a wide range of experiences, and a discount on private health insurance.
- Exceptional workplace: A modern and pleasant working environment, with a spectacular sea view.
We look forward to receiving your application. We’re excited to get to know you and discover your talent!
VALENCIA OPERATIONS MANAGER
30 jun.GNV
València, ES
VALENCIA OPERATIONS MANAGER
GNV · València, ES
GNV (Grandi Navi Veloci), una empresa del Grupo MSC, es una de las navieras líderes en el mar Mediterráneo con una flota actual de 25 barcos que operan 33 líneas en 8 países.
Dentro del Departamento de Operaciones Portuarias, estamos buscando un/a Operations Manager para la sede de Valencia.
¿Cuáles serán tus principales funciones?
- Coordinar y supervisar el trabajo del equipo de operaciones con el departamento comercial, el buque y los diversos proveedores para contener los costes, maximizar la carga y mantener la puntualidad con respecto al cronograma de los puertos asignados.
- Asistir y apoyar la gestión y control del presupuesto asignado.
- Controlar el desempeño de las empresas portuarias.
- Apoyar la gestión y el desarrollo del puerto asignado de acuerdo con las directrices y objetivos asignados.
- Realizar análisis sobre el desempeño de las operaciones portuarias, promover acciones correctivas orientadas a mejorar y hacer más eficiente el ciclo operativo y los costes.
¿Qué estamos buscando?
- Bachillerato. Valorable título de Especialista y/o Máster en Logística/Marítimo.
- Experiencia previa en el sector logístico y portuario.
- Inglés nivel intermedio. Valorable italiano y/o francés.
- Buen nivel de comunicación, negociación y capacidad de resolución de problemas y toma de decisiones.
Si crees que encajas con el perfil, ¡estaremos encantados de conocerte!
MoonPay
Commercial Operations Manager, Iron
MoonPay · Madrid, ES
Teletrabajo
About Us
We’re building API-first stablecoin payment rails - simplifying and accelerating payments by connecting banks, payment platforms, stablecoin issuers, wallets, and exchanges, making money transfers faster and more efficient.
The Crux of the Role
We’re looking for a generalist operator who can own high-priority business development and commercial initiatives. You’ll support our partner integration efforts, manage inbound interest, and ensure our go-to-market engine runs smoothly. You’ll also lead key cross-functional projects-working directly with the Head of Operations, CEO, and Product to bring new initiatives to life. This is a hands-on, execution-heavy role that combines commercial awareness with project management discipline. You should be someone who thrives on ambiguity, enjoys building from scratch, and can move fluidly between tactical work and strategic thinking.
- Given the nature of our product, experience in banking, DeFi, or Web3 is essential, along with a strong understanding of how these ecosystems function
- You should be highly adaptable, proactive, and comfortable navigating technical conversations
- Own the design and improvement of internal commercial processes across the partner lifecycle-from lead to go-live to expansion
- Manage and qualify inbound interest
- Support and advance deal conversations
- Keep the commercial pipeline organized and moving—owning next steps, follow-ups, and coordination
- Build light-touch internal processes around BD, referrals, and commercial comms
- Project manage high-priority commercial programs, such as new corridor launches, strategic partnerships, or pricing changes
- Own the planning, stakeholder alignment, and end-to-end delivery of key external-facing workstreams
- Identify and fill gaps in how we run commercial execution-whether it's improving communication, tightening timelines, or driving accountability
- Work closely with Product Ops, Compliance, Engineering, and Legal to make sure our commercial initiatives land cleanly
- Step in wherever momentum is needed to unblock or accelerate high-value projects
- Previous startup experience and within high-growth environments, ideally in business operations, partnerships, program management, and strategic programs
- Strong project management and execution skills-you’re structured, persistent, and outcome-oriented
- Experience in banking, DeFi, or general payments
- Ability to manage technical conversations, even if you’re not an engineer yourself
- Hands-on, execution-driven mindset - you get things done without waiting for perfect processes
- Ability to push teams forward, challenge assumptions, and navigate ambiguity
- Comfortable working cross-functionally with engineering, product, and customer-facing teams
Remote working and flexible hours.
Competitive package.
Hardware.
B2B Support & Operations Manager
25 jun.Eventim España (entradas.com)
Madrid, ES
B2B Support & Operations Manager
Eventim España (entradas.com) · Madrid, ES
Jira Salesforce
¿Quieres formar parte de uno de los principales proveedores internacionales de servicios de venta de entradas y espectáculos en directo? ¿Te gustan los desafíos con visión de futuro?
¿Te gustaría celebrar que, gracias a tu trabajo, millones de personas pueden divertirse cada año? CTS EVENTIM es el líder europeo en venta de entradas y entretenimiento en vivo. A través de nuestra tecnología, se comercializan más de 300 millones de entradas por año, para más de 200.000 eventos en más de 25 países europeos y en el resto del mundo. En España nuestro portal online opera bajo la marca de “entradas.com”
¿Te animas a construir el futuro con nosotros?
LO QUE HARÁS (Responsabilidades):
- Definir la estrategia y objetivos del servicio de soporte al promotor.
- Actuar como soporte de Nivel 2, resolviendo incidencias complejas y guiando al equipo.
- Diseñar planes de formación continua y mantener actualizada la documentación interna.
- Asegurar la calidad del servicio a través de QAs y feedback continuo.
- Participar en la implementación de nuevas herramientas o funcionalidades que impacten directamente en la operativa del departamento de soporte.
- Mantener una visión transversal del soporte, identificando sinergias con otros departamentos y promoviendo mejoras.
- Colaborar con equipos internacionales para alinear procesos y herramientas con el grupo Eventim.
- Seguimiento y coordinación de los proyectos del departamento de Operaciones, desde la definición, coordinación con el resto de los equipos, hasta la puesta en marcha del proyecto
- Supervisar y analizar el rendimiento del equipo mediante KPIs de las garantizando el cumplimiento de los SLAs
QUÉ ESPERAMOS ENCONTRAR EN TI:
- Experiencia en gestión de equipos de soporte técnico o atención al cliente B2B.
- Capacidad para liderar servicios complejos y trabajar de forma coordinada con otras áreas.
- Nivel alto de inglés, necesario para colaborar con equipos internacionales.
- Perfil analítico, con experiencia en seguimiento de KPIs y mejora de procesos.
- Habilidades de comunicación, liderazgo y orientación a la calidad.
- Capacidad de análisis y de resolución de problemas.
- Conocimiento del sector ticketing, eventos o plataformas digitales.
- Experiencia con herramientas como Jira, Salesforce u otras similares.
LO QUE OFRECEMOS (Beneficios):
- Formarás parte de un equipo apasionado por el entretenimiento en vivo, la tecnología, el comercio electrónico y la innovación.
- Disfrutarás de un horario flexible, con entrada y salida flexibles, jornada intensiva en verano y horario reducido todos los viernes del año.
- Acceso a planes de formación para impulsar tu desarrollo profesional.
- Modelo de trabajo híbrido: podrás trabajar dos días por semana desde casa.
- Posibilidad de disponer de entradas gratuitas para asistir a eventos en directo.
- Café y fruta gratis en la oficina para mantenerte energizado/a.
- Beneficio de tickets restaurante.
- Seguro médico + dental.
People Operations Manager
24 jun.Multinacional
Sevilla, ES
People Operations Manager
Multinacional · Sevilla, ES
Somos una empresa multinacional española líder en su sector que busca People Operations Manager para unirse a nuestro equipo y liderar la employee experience de nuestros profesionales, asegurando procesos fluidos, alineados a nuestra cultura y en cumplimiento con las mejores prácticas del mercado.
Responsabilidades:
- Ser referente en el diseño y evolución de las políticas internas relacionadas con la gestión de personas.
- Coordinación del proceso de altas, bajas y modificaciones de personal.
- Liderar la gestión de nómina full-cycle
- Optimización de procesos y sistemas HRIS , con enfoque en eficiencia y automatización
- Apoyo en auditorías internas y externas relacionadas con personal.
- Implementar procesos clave de calidad del dato y contingencias laborales.
- Desarrollar la estrategia de compensación (revisiones salariales, bandas, benchmark, equidad interna).
- Dar soporte a las diferentes áreas de People en la implantación
Requisitos:
- Experiencia previa de al menos 10 años en roles de People y 5 años en una posición de liderazgo
- Sólido entendimiento de operaciones de recursos humanos, legislación laboral y mejores prácticas.
- Experiencia trabajando con herramientas de gestión de RRHH y sistemas de nómina. Valorable SAP HR
- Capacidad de estructurar procesos y liderar mejoras continuas.
- Capacidad para balancear visión estratégica con ejecución operativa.
- Ingles B2
Operations Manager
17 may.Exclusive Networks
Madrid, ES
Operations Manager
Exclusive Networks · Madrid, ES
Excel
EXCLUSIVE NETWORKS | Introduction
Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit .
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.
DUTIES AND RESPONSIBILITIES | About the role
We are seeking an experienced and detail-oriented Operations Manager to oversee and optimize our purchasing, invoicing, and logistics operations.
The ideal candidate will ensure smooth business operations by coordinating with suppliers, managing financial transactions, and streamlining logistics processes.
This role requires a proactive individual with strong analytical, organizational, and leadership skills to drive efficiency and cost-effectiveness across departments.
Responsibilities:
Purchasing:
- Develop and implement procurement strategies to optimize costs and ensure timely availability of materials and products.
- Establish and maintain strong vendor relationships to ensure a reliable supply chain.
- Monitor inventory levels.
- Ensure compliance with company policies and industry regulations in all procurement activities.
- Place POS to vendor.
- Optimization of process within our system NS.
- Oversee the invoicing process to ensure accuracy, efficiency, and timely billing.
- Work closely with the finance team to reconcile purchase orders, invoices, and payments.
- Implement systems to track and resolve any discrepancies in billing or vendor payments.
- Maintain records of all financial transactions related to procurement and logistics.
- Review of backlog and being able to improve invoicing volumes as well as report to group.
- Plan and oversee daily logistics operations to ensure timely delivery of goods and materials.
- Optimize transportation and distribution processes to minimize costs and improve efficiency.
- Collaborate with warehouse and inventory teams to streamline order fulfillment.
- Develop contingency plans to mitigate supply chain disruptions.
- Monitor and ensure compliance with legal and regulatory requirements for transportation and logistics.
The ideal Operations Manager has:
- A proven track record in the role (+5 years);
- A high level of English, both oral and written;
- An advanced level of Excel;
- Knowledge in the use of Netsuite (it will be considered a plus);
- Worded in international environments
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please to review our Diversity and Inclusion Policy for further information.
We care about your data: please to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.