Ofertas de empleo de Gestor/a de Cuentas en Barcelona

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo

GroupM es la compañía matriz que gestiona las inversiones de medios de WPP. Las agencias de medios de GroupM incluyen a Mindshare, EssenceMediaCom, Wavemaker, Mediterránea y T&Pm, cada una de ellas con operaciones globales y posiciones líderes en el mercado.

Actualmente, desde nuestra área de Mindshare buscamos un Account Manager, con sólido conocimiento en medios digitales, para unirse a nuestro equipo de Barcelona. La misión del rol está centrada en el desarrollo y ejecución de estrategias en medios online. La persona en este rol actuará como nexo entre las áreas estratégicas y tácticas , garantizando la satisfacción del cliente y alineando sus acciones con los objetivos y valores de la empresa.

¿Qué harás en tu día a día?

• Actuar como principal punto de contacto para clientes clave, construyendo relaciones sólidas y de confianza.
• Entender las necesidades y objetivos de negocio de los clientes y traducirlos en estrategias digitales efectivas.
• Desarrollar e implementar estrategias digitales integrales alineadas con los objetivos de branding, awareness y performance de los clientes.
• Liderar la planificación, ejecución y optimización de campañas en canales digitales, incluyendo Search, Programática, Social Media y otros relevantes, y canales offline.
• Gestionar el presupuesto asignado a las campañas, asegurando la máxima eficiencia y retorno de la inversión (ROI).
• Analizar datos y métricas clave para identificar oportunidades de mejora y optimizar el rendimiento de las campañas, presentando informes claros y concisos al cliente.
• Identificar oportunidades de crecimiento y nuevas estrategias para los clientes.
• Colaborar estrechamente con los equipos internos (creatividad, cuentas, tecnología) para asegurar una excelente ejecución de las campañas.
  
  

• Experiencia en agencia de medios en un rol de Account Manager o en un puesto similar, con un fuerte enfoque en la gestión de clientes.
• Sólida comprensión de las estrategias de branding, awareness y performance.
• Dominio de las herramientas de análisis web y plataformas de gestión de campañas.
• Excelentes habilidades de comunicación, presentación, negociación y gestión de relaciones con clientes.
• Inglés avanzado (imprescindible).
  
  

• Experiencia en la elaboración de propuestas y presentaciones a clientes.
• Actitud colaborativa y proactiva. Queremos una persona muy motivada, con gran afán de aprendizaje para incorporarse a un equipo multidisciplinar involucrado en diferentes proyectos.
  
  

• Retribución Flexible, posibilidad de pago de formación, comida, transporte, guardería y seguro médico a través de la nómina.
• Formación subvencionada de la mano de importantes compañías del sector como ISDI, ThePowerMBA, Idiomas, etc.
• Subvención de menú diario, ¡olvida el tupperware en casa!
• Médico en la oficina.
• Posibilidad de sesiones de fisioterapia.
• Clases de Yoga/Pilates.
• Café y fruta gratis en la oficina.
• Modelo híbrido de teletrabajo | Barcelona
• Flexibilidad horaria en la entrada y en la salida.
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada14 ene.

SaaS Office

Alea is an award-winning leader in the field of online gaming, with a decade of experience in the industry. We are dedicated to delivering fully licensed aggregation platform to our customers, while offering high-performance gaming solutions and top-quality services to the marketplace. We aim to create a remarkable experience whether it’s for players, our associates, or our employees.

We are looking for an experienced and proactive Account Manager SaaS to handle a portfolio of key clients in the LATAM region. The role involves maintaining strong client relationships, driving collaboration, analysing data to improve performance metrics, and identifying new opportunities to activate services. The Account Manager will play a crucial role in delivering a high level of service, supporting new product activations, and ensuring smooth communication between clients and internal teams.

You will:

Client Relationship Management:

• Serve as the main point of contact for a portfolio of clients, fostering strong relationships to ensure long-term satisfaction and collaboration
• Identify opportunities to enhance collaboration and improve client performance metrics through data analysis and system recommendations
• Introduce and provide demos of Alea’s Client Area and Business Intelligence (BI) tools, ensuring clients are fully utilising available features
• Organise bi-weekly or monthly check-in calls and Quarterly Business Reviews (QBRs) with top clients to review performance, address concerns, and explore upsell opportunities
• Promote monthly client promotions and gather feedback on their experience with Alea's services, including Client Area, integration processes, and overall service quality

.

Administrative Responsibilities:

• Review and verify monthly invoices, ensuring accuracy and resolving any billing issues with clients.
• Keep client records updated with relevant promotions and discounts, and ensure smooth communication regarding any updates or changes
• Monitor and prioritise support tickets to ensure timely resolution of client issues
• Maintain systems information and document processes for future reference
• Set weekly priorities based on client needs and feedback to ensure a focused and efficient approach

Upselling & Client Growth:

• Drive new activations and encourage clients to activate additional services or content on the Alea platform
• Promote new features to enhance client offerings and improve performance
• Identify upselling opportunities and implement strategies to expand Alea's footprint within existing client portfolios

Required qualifications:

• Proven experience in Account management, client relationship management, or a similar role, ideally within a SaaS, tech, or iGaming environment
• Strong data analysis skills, with the ability to interpret client metrics and recommend improvements
• Excellent communication skills, both written and verbal, with the ability to lead client meetings, demos, and QBRs effectively
• Strong organisational skills, with attention to detail in managing invoicing, support tickets, and client feedback
• Experience with managing multiple clients and prioritising tasks effectively
• Self-motivated and proactive in identifying opportunities to improve client satisfaction and business growth

Nice-to-Have:

• Experience in the SaaS industry.

What We Offer:

• A competitive salary package based on your experience
• An impressive benefits package, focused on our culture of integral health that includes medical insurance, gym with personal trainer, sauna and hyperbaric chamber, and fresh fruit every day
• Tax-advantageous wage benefit: Meal card, transport package and other measures such as childcare allowance
• Discount on Veg it and Nora (vegan meals) to order your lunch at the office.
• Flexible start and finish times
• Reduced working hours in August.
• 23 holidays plus 3 extra days at disposal
• Hybrid Work Model.
• English classes
• Parking benefit for those who live outside of Barcelona.
• And what we are very proud of, you will join a young, motivated and powerful team with a great team culture. As it’s not all work, we maintain the team spirit with team building events, parties and workshops where you can enjoy our achievements. When you leave in the afternoon, you can join our paddle tennis games near the office.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada13 ene.

We are seeking a dynamic and experienced Automotive Account Manager to join our team in Spain. The ideal candidate will be responsible for managing and nurturing key client relationships within the automotive industry, ensuring customer satisfaction and driving business growth. This role requires a passionate individual with strong technical skills, a methodical approach, and a results-oriented mindset.

 Key Responsibilities:

1.  Customer Interface Management:

  - Serve as the primary point of contact for clients, ensuring clear and effective communication.

  - Develop and maintain strong, long-lasting relationships with key stakeholders.

2.  Technical Expertise:

  - Utilize technical knowledge to understand customer needs and provide appropriate solutions.

  - Collaborate with internal teams to ensure the delivery of high-quality products and services.

3.  Strategic Planning and Execution:

  - Develop strategic account plans to achieve sales targets and expand market presence.

  - Identify new business opportunities and work towards converting them into long-term partnerships.

4.  Performance Monitoring:

  - Track and analyze account performance metrics to ensure targets are met or exceeded.

  - Prepare and present detailed reports on account status and progress to senior management.

 5.  Leadership and Team Collaboration:

  - Lead cross-functional teams to deliver exceptional customer service and achieve business objectives.

  - Inspire and motivate team members to foster a collaborative and high-performance culture.

 6.  Communication and Presentation:

  - Deliver compelling presentations and proposals to clients, showcasing the value of our products and services.

  - Communicate effectively with clients and internal teams to ensure alignment and understanding.

 7.  Problem Solving and Decision Making:

  - Address and resolve any issues or challenges faced by clients promptly and efficiently.

  - Make informed decisions that align with company goals and customer expectations.

 Desired Skills and Qualifications:

 - Proven experience in account management within the automotive industry.

- Strong technical skills with the ability to understand and communicate complex concepts.

- Methodical, rigorous, and highly responsible approach to work.

- Results-oriented mindset with a track record of achieving sales targets.

- Excellent communication and presentation skills.

- High leadership capabilities with the ability to inspire confidence in others.

- Self-starter with a can-do mentality and the ability to work independently.

- Confidence-inspiring personality with the ability to build trust and rapport with clients.

Languages: Spanish and English full profesional, German and/or french is a plus

If you are a passionate and driven individual with a strong background in the automotive industry, we invite you to apply for this exciting opportunity to make a significant impact in our organization.