About Jumeirah & the Hotel:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Set high above Port de Sóller on the unspoilt northwest coast of the island, Jumeirah Mallorca is a secluded sanctuary near the magnificent UNESCO Heritage Serra de Tramuntana. Stylish and tranquil, and featuring a custom curated art collection, the hotel offers 121 bright and spacious sea and mountain facing rooms, featuring recently refurbished suites. The hotel hosts five restaurants offering panoramic views over the azure blue waters. Award-winning Talise Spa provides a sanctuary for guests seeking rejuvenation, featuring world-class amenities and expert therapists.

About the Job: 

We are looking for an organized and proactive Events Coordinator to join our team in Jumeirah Mallorca. 

This role involves managing and executing a variety of events, including corporate meetings, weddings, and social gatherings, ensuring seamless planning and exceptional guest experiences from start to finish.

Key Responsibilities:

• Serve as the primary point of contact for clients, understanding their event requirements and providing personalized recommendations to meet their needs.
• Coordinate all aspects of events, including venue selection, menu planning, AV setup, decoration, guest accommodations, and logistical details, ensuring an extraordinary and memorable experience for attendees.
• Oversee all event operations, working closely with internal teams (catering, sales, housekeeping, and engineering) to ensure smooth execution and timely delivery of all services.
• Source, negotiate, and liaise with external vendors and suppliers (e.g., florists, entertainers, transportation) to enhance the event experience while maintaining budgetary constraints.
• Supervise the setup, decoration, and breakdown of events, ensuring that all aspects meet the standards of the hotel.
• Provide exceptional customer service, addressing guest inquiries and resolving issues quickly and professionally, ensuring client satisfaction.
• Sales Support: Assist the sales team in promoting event spaces and services, contributing to the achievement of event sales targets.
• Maintain accurate account profiles in Salesforce, contribute to monthly reports, and ensure compliance with data entry standards.

About you:

The ideal candidate for this position will have the following experience and qualifications:

Qualification & Experience:

• Previous experience in event coordination or hospitality, preferably within a luxury hotel or high-end venue.
• Knowledge of event planning software and Microsoft Office Suite.
• Excellent level of both Spanish and English

Skills:

• Strong organizational skills, with the ability to manage multiple events simultaneously while maintaining attention to detail.
• Creative problem-solving abilities and a proactive approach to anticipating and addressing client needs
• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients, colleagues, and vendors.
• Ability to work and adapt to changing priorities in a fast-paced environment Flexibility to work as required by the event schedule.
• Flexibility to work as required by the event schedule.

About the Benefits:

• Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement.
• Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team.
• Enjoy generous F&B discounts and reduced hotel rates across our properties worldwide.
• Benefit from complimentary cleaning of employee uniforms and work attire.
• Opportunity to participate in the Winter Relocation Program with opportunities to work at other Jumeirah properties.