Patrique Mercier Recruitment is excited to present an opportunity for a Spanish Speaking Customer Service Representative, with a chance to work from the stunning location of Greece. If you are a customer service enthusiast fluent in Spanish, we want...
Patrique Mercier Recruitment is excited to present an opportunity for a Spanish Speaking Customer Service Representative, with a chance to work from the stunning location of Greece. If you are a customer service enthusiast fluent in Spanish, we want to hear from you!
In this role, you will engage with our Spanish-speaking customers to provide support, answer inquiries, resolve issues, and ensure an excellent customer experience. Your strong communication skills and dedication to customer satisfaction will be essential in this position.
Key Responsibilities
In this role, you will engage with our Spanish-speaking customers to provide support, answer inquiries, resolve issues, and ensure an excellent customer experience. Your strong communication skills and dedication to customer satisfaction will be essential in this position.
Key Responsibilities
- Handle customer inquiries through phone, email, and chat in Spanish and English
- Provide detailed information about products and services, assisting with order placements
- Effectively address and resolve customer complaints and concerns
- Maintain accurate records of customer interactions and ensure follow-up actions are taken
- Collaborate with team members and other departments to enhance service quality
- Stay informed about company policies and product knowledge to provide effective assistance
- Fluency in Spanish and English, both written and spoken
- Previous experience in customer service is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a customer-centric approach
- Able to manage multiple tasks and prioritize effectively
- Detail-oriented with a commitment to delivering high-quality service
- Proficient in using computer systems and customer service applications
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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