Type: Full-Time
Salary: Competitive, based on experience
About UsSwish Marbella is the leading ultra-luxury vacation rental company in Marbella, curating a highly exclusive portfolio of high-end properties. In just a few years, we have grown from zero to a €350 million portfolio, working with ultra-high-net-worth individuals (UHNWIs) and securing features in Forbes, Condé Nast, Marie Claire, and Glamour. Our properties are listed on prestigious platforms such as Airbnb Luxe and other elite networks.
We are seeking a proactive, thick-skinned, and highly organized Operations Manager to oversee daily operations, property listings, owner relations, and maintenance coordination while ensuring a seamless, high-performance operation.
Key ResponsibilitiesNew Property Listings & Owner Relations:Identify, onboard, and manage new ultra-luxury properties and owners.Oversee the listing process, ensuring flawless presentation and accuracy.Build and maintain trusted, long-term relationships with UHNW property owners.Review and manage rental agreements and owner contracts.Property & Maintenance Oversight:Ensure all properties meet Swish Marbella's uncompromising standards.Coordinate maintenance, repairs, and housekeeping teams to ensure impeccable condition.Implement and maintain strict quality control measures.Operational Excellence & High-Pressure Management:Oversee all logistics related to property management, ensuring seamless operations.Work closely with housekeeping, guest services, and maintenance to resolve issues efficiently.Handle high-stress situations, proactively troubleshooting problems before they escalate.Manage highly detailed processes, from service protocols to contract reviews. What We're Looking ForExperience in ultra-luxury real estate, hospitality, or high-end property management.Proven ability to manage high-performance operations in a demanding, fast-paced environment.A process-oriented, meticulous approach to operational management.Strong ability to multitask, problem-solve, and make high-pressure decisions.Excellent English and Spanish communication skills (other languages are a plus).A thick-skinned, proactive, and performance-driven professional who thrives under pressure.Familiarity with contract management, property compliance, and service agreements.Knowledge of Marbella's ultra-luxury property market is a strong advantage. Why Join Swish Marbella?Work with a top-tier brand in ultra-luxury rentals and high-net-worth clientele.Be part of an elite team driving excellence in the industry.Competitive salary and opportunities for growth in a fast-expanding company.Experience Marbella's most exclusive properties and lifestyle scene. How to Apply If you have the expertise, resilience, and high-performance mindset to thrive in this role, we'd love to hear from you. Please send your CV and a brief cover letter to ****** with the subject "Operations Manager Application - Swish Marbella."
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