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0Marriott International
Barcelona, ES
IT Trainee (Hardware and Networking) - The Barcelona EDITION
Marriott International · Barcelona, ES
Additional Information
Job Number 25050944
Job Category Management Development Programs/Interns
Location The Barcelona EDITION, Avinguda de Francesc Cambo 14, Barcelona, Barcelona, Spain, 8003VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mastercard
Madrid, ES
Manager, Network Services (Consulting)-R-243019
Mastercard · Madrid, ES
Excel PowerPoint Word
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Manager, Network Services (Consulting)
Mastercard is a global technology company in the payments industry. We power an inclusive digital economy by making transactions safe, simple, and accessible. Through secure data, innovation, and strong partnerships, we help individuals, financial institutions, governments, and businesses reach their full potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Role
Network Services is a key driver for scaling the Mastercard Services business, generating revenue and value through Mastercard's 1-to-many go-to-market ("GTM") channels. The focus is on introducing new Services offerings that enhance the Mastercard network ecosystem and meet clients' needs, creating value for the entire network while generating scalable revenues for Services.
As the Network Services Manager, you will represent the Network Services team in the Western Europe division. Your responsibilities will include managing various initiatives within the Network Services scope, such as Pricing and Market-Wide Initiatives in your respective markets.
Key Accountabilities Include
- Translating and executing the regional Network Services strategy in your markets.
- Building strong relationships with key Mastercard stakeholders in the division, including the Divisional President, Country Managers, and Services Leadership, to drive revenue-producing relationships and ensure the appropriate positioning of Network Services.
- Identifying, building, and managing the new Market-Wide initiatives pipeline, advancing early-stage opportunities to approvals and signature, and maintaining engagement post-sales by developing strong relationships with the delivery and product management teams.
- Leading various pricing initiatives at the regional level on behalf of Europe Network Services team and actively taking role in socialization of new pricing initiatives with divisional stakeholders.
- Creating and expanding new revenue streams through a one-to-many approach.
- Communicating market and client needs that can be addressed via Network Services channels back into product development.
- Collaborating with various internal teams, including product teams, legal, finance, and controllership, to ensure the successful and compliant execution of new initiatives in a timely manner.
- Undergraduate or master’s degree
- Experience in a consulting organization as a consultant is required.
- Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
- Exposure specifically in payments and / or retail banking or merchants preferred
- Ability to communicate complex ideas effectively in English both verbally and in writing
- Demonstrated ability to build trust-based relationships with colleagues and clients
- Ability to multi-task in a fast-paced, deadline-driven environment
- Advanced Word, Excel, and PowerPoint skills required,
- Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Network Engineering Trainee
13 d’abr.Nissan Empresas
Network Engineering Trainee
Nissan Empresas · Barcelona, ES
Teletreball Office
¿QUIÉNES SOMOS? En Nissan nos dedicamos desde hace 90 años a innovar para enriquecer la vida de las personas.
Somos una marca icónica japonesa, inspirada en tres mil años de tradición japonesa, pero decididamente enfocada en el futuro.
Impulsamos la transición hacia una sociedad de emisiones cero mediante la electrificación de nuestra gama y la oferta de servicios innovadores.
Desafiamos lo convencional para transformar la movilidad, y ofrecer a nuestros clientes experiencias emocionantes y sostenibles.
Nuestra cultura japonesa nos impulsa a superar las expectativas, pensar de manera diferente y buscar la innovación en lo cotidiano.
Somos diferentes, somos únicos, y buscamos talentos únicos que se identifiquen con nuestros valores.
¿Buscas una empresa que sea retadora, atrevida, innovadora y humana para desarrollarte?
Si eres una persona enérgica, creativa y apasionada por la movilidad del futuro, ¡únete a nuestro equipo!
¿A QUIÉN BUSCAMOS? Como Network Engineering Trainee dentro del área de Customer & Retail Experience formarás parte de un equipo con visión estratégica y tendrás la oportunidad de trabajar en proyectos innovadores dentro de una de las áreas más dinámicas del sector de la automoción y donde más cambios se esperan en los próximos años.
¿QUÉ FUNCIONES REALIZARÁS? Soporte al equipo de desarrollo de red de concesionarios de Nissan España.Análisis de GeoMKT – Redes de distribución automoción.Estudio viabilidad proyectos de inversión.Estudio de mercado en nuevos movimientos en redes de distribución/experiencia clienteMantenimiento de Bases de Datos y archivo.Publicaciones en la herramienta de comunicados de Nissan.Tareas administrativas (solicitud y pago de facturas, envío de documentos…).¿CUÁLES SON LOS REQUISITOS? Actitud proactiva y capacidad para trabajar de manera autónoma.Formación académica en ADE/ Economía/ IngenieríaHabilidades analíticas y capacidad para interpretar y utilizar datos para la toma de decisiones.Nivel Avanzado de Microsoft Office – Excel/Power PointConocimientos de Herramientas de BIINGLES: nivel intermedio (B2)Interés en las tendencias de hibridación en las experiencias de compra (Físico/Digital)¿QUÉ OFRECEMOS? La oportunidad de desarrollarte durante 1 año profesionalmente en una multinacional que valora y desarrolla el potencial del talento.Ayuda al estudio competitiva.Posibilidad de realizar: Máster Beca CITIUS UAB (financiada por Nissan) u otras opciones de convenio.Servicio de cantina a cargo de la empresa.Teletrabajo 2 días a la semana una vez finalizada la etapa de adaptación a la empresa.Ambiente de trabajo colaborativo.
Fomentamos una cultura de trabajo en equipo, donde se valora la colaboración y la comunicación abierta.
Tendrás la oportunidad de trabajar con profesionales talentosos y apasionados, compartiendo ideas y contribuyendo al éxito del equipo.Proyectos emocionantes y desafiantes.
Serás parte de proyectos emocionantes y desafiantes en el ámbito de la movilidad y el marketing.
Trabajarás en iniciativas innovadoras que están transformando la forma en que nos movemos y brindando experiencias excepcionales a nuestros clientes.Compromiso con la sostenibilidad.
Nissan se compromete a liderar la transición hacia una movilidad más sostenible.
Al unirte a nosotros, formarás parte de una gran empresa que se preocupa por el medio ambiente y trabaja en soluciones de movilidad eléctrica y sostenible.Buscamos a un candidato/a para que ingrese en Septiembre.
Inscríbete ¡queremos conocerte!
Puedes enviar tu candidatura al siguiente correo: ******
L'Hospitalet de Llobregat Barcelona Spain
#J-18808-Ljbffr
Network Engineering Trainee
12 d’abr.Nissan Empresas
Network Engineering Trainee
Nissan Empresas · Barcelona, ES
Teletreball Office
¿QUIÉNES SOMOS?En Nissan nos dedicamos desde hace 90 años a innovar para enriquecer la vida de las personas.Somos una marca icónica japonesa, inspirada en tres mil años de tradición japonesa, pero decididamente enfocada en el futuro.
Impulsamos la transición hacia una sociedad de emisiones cero mediante la electrificación de nuestra gama y la oferta de servicios innovadores.Desafiamos lo convencional para transformar la movilidad, y ofrecer a nuestros clientes experiencias emocionantes y sostenibles.Nuestra cultura japonesa nos impulsa a superar las expectativas, pensar de manera diferente y buscar la innovación en lo cotidiano.Somos diferentes, somos únicos, y buscamos talentos únicos que se identifiquen con nuestros valores.¿Buscas una empresa que sea retadora, atrevida, innovadora y humana para desarrollarte?Si eres una persona enérgica, creativa y apasionada por la movilidad del futuro, ¡únete a nuestro equipo!¿A QUIÉN BUSCAMOS?Como Network Engineering Trainee dentro del área de Customer & Retail Experience formarás parte de un equipo con visión estratégica y tendrás la oportunidad de trabajar en proyectos innovadores dentro de una de las áreas más dinámicas del sector de la automoción y donde más cambios se esperan en los próximos años.¿QUÉ FUNCIONES REALIZARÁS?Soporte al equipo de desarrollo de red de concesionarios de Nissan España.Análisis de GeoMKT – Redes de distribución automoción.Estudio viabilidad proyectos de inversión.Estudio de mercado en nuevos movimientos en redes de distribución/experiencia clienteMantenimiento de Bases de Datos y archivo.Publicaciones en la herramienta de comunicados de Nissan.Tareas administrativas (solicitud y pago de facturas, envío de documentos…).¿CUÁLES SON LOS REQUISITOS?Actitud proactiva y capacidad para trabajar de manera autónoma.Formación académica en ADE/ Economía/ IngenieríaHabilidades analíticas y capacidad para interpretar y utilizar datos para la toma de decisiones.Nivel Avanzado de Microsoft Office – Excel/Power PointConocimientos de Herramientas de BIINGLES: nivel intermedio (B2)Interés en las tendencias de hibridación en las experiencias de compra (Físico/Digital)¿QUÉ OFRECEMOS?La oportunidad de desarrollarte durante 1 año profesionalmente en una multinacional que valora y desarrolla el potencial del talento.Ayuda al estudio competitiva.Posibilidad de realizar: Máster Beca CITIUS UAB (financiada por Nissan) u otras opciones de convenio.Servicio de cantina a cargo de la empresa.Teletrabajo 2 días a la semana una vez finalizada la etapa de adaptación a la empresa.Ambiente de trabajo colaborativo.
Fomentamos una cultura de trabajo en equipo, donde se valora la colaboración y la comunicación abierta.
Tendrás la oportunidad de trabajar con profesionales talentosos y apasionados, compartiendo ideas y contribuyendo al éxito del equipo.Proyectos emocionantes y desafiantes.
Serás parte de proyectos emocionantes y desafiantes en el ámbito de la movilidad y el marketing.
Trabajarás en iniciativas innovadoras que están transformando la forma en que nos movemos y brindando experiencias excepcionales a nuestros clientes.Compromiso con la sostenibilidad.
Nissan se compromete a liderar la transición hacia una movilidad más sostenible.
Al unirte a nosotros, formarás parte de una gran empresa que se preocupa por el medio ambiente y trabaja en soluciones de movilidad eléctrica y sostenible.Buscamos a un candidato/a para que ingrese en Septiembre.Inscríbete ¡queremos conocerte!Puedes enviar tu candidatura al siguiente correo: ******'Hospitalet de Llobregat Barcelona Spain
#J-18808-Ljbffr
Systems and Network Technician
12 d’abr.Plexus
Madrid, ES
Systems and Network Technician
Plexus · Madrid, ES
Azure
Join Plexus Tech. We´re looking for a Bluehealth Systems Technician with at least three years of experience to join our team on a healthcare project in Pozuelo de Alarcón.
WHAT DO WE NEED?
- Knowledge of network management and configuration.
- Experience with CISCO.
- Experience with Azure.
- Definition, configuration, and monitoring of the installation of information and communications systems equipment infrastructure for a hospital.
- Availability to attend a 100% in-person session in Pozuelo de Alarcón.
With our hybrid model, Flexology, you can work from wherever your talent flows best: from any of our 24 work centers in Spain, from your home, or a combination of both. The Plexus Tech work ecosystem allows for a collaborative environment within the company.
- Work with leading professionals.
- Access to ongoing training.
- Professional advancement.
- Flexible compensation for health insurance, meal vouchers, childcare, and transportation.
Técnico/a de atención al cliente
10 d’abr.Sewan España
Técnico/a de atención al cliente
Sewan España · Madrid, ES
Teletreball TSQL windows Networking Atención al cliente Soporte técnico Conjunto de protocolo de Internet (TCP/IP) Windows Server Enrutamiento Resolución de incidencias Directorio activo Cloud Coumputing Office
🚀¿Qué es Sewan?
Sewan es el operador de telecomunicaciones de voz sobre IP de referencia para empresas, pionera en el sector de la telefonía IP en España con más de 10 años de experiencia en el sector. Sewan España forma parte de Sewan Group, una de las empresas más innovadoras y reconocidas en la Unión Europea.
Somos una empresa moderna, joven y tecnológica, cuyo negocio es impulsado por un sistema de desarrollo “in-house”. Ofrecemos soluciones globales de comunicación de nueva generación en el ámbito de la telefonía fija, móvil e internet, centralitas virtuales, numeración, tráfico VoIP y servicios de cloud computing.
Nuestra filosofía es rodearnos de personas apasionadas, ambiciosas y proactivas, con alta capacidad para desarrollar proyectos orientados a Partner.
Nuestros trabajadores disfrutan de políticas internas conciliadoras con el ámbito familiar. Ofrecemos interesantes beneficios a empleados, buen ambiente internacional, así como posibilidades de promoción en la empresa.
En Sewan no dejamos de crecer ni de trabajar en proyectos ambiciosos. ¿Qué tenemos entre manos ahora? Trabajamos para el éxito de nuestros Partners. Por ello, buscamos alguien para ampliar el equipo de Relación Partner y que acompañe a nuestros clientes en el uso de Sophia y nuestras soluciones.
¡Nuestro equipo te están buscando! Únete a nuestro reto:
📃Descripción del puesto
Tu misión será:
Dentro de un equipo de 4 personas te encargaras de acompañar a nuestros Partners en el uso de nuestra plataforma Sophia y otras soluciones.
Serás responsable de:
- Atender el buzón de correo del departamento de Relación Partner.
- Responder a las consultas telefónicas sobre procedimientos internos.
- Realizar formaciones sobre funcionamiento de la interfaz, Sophia, a través de aplicaciones web y, en ocasiones, de manera presencial.
- Gestiones administrativas de contratos (altas, bajas y modificaciones).
- Gestión de la facturación.
🔎¿Qué perfil buscamos?
Estudios mínimos:
- Bachiller/Grado medio
¿Qué esperamos de ti?
- Experiencia demostrable en puestos similares en el sector de las telecomunicaciones.
- 2/3 años de experiencia en atención telefónica tanto a cliente externo como interno.
- Gran capacidad de gestión y distribución del trabajo.
- Conocimientos de Office.
- Ser organizado, responsable y autónomo, reportando al responsable de departamento.
- Poseer curiosidad técnica.
📢Más detalles
📍 Ubicación: Madrid
✔️ Perks:
- Contrato indefinido.
- Retribución flexible optativa (seguro médico privado, seguro médico privado especifico con fisioterapeuta, psicólogos o nutricionistas…, tarjeta restaurante, transporte, etc.).
- Formación gratuita (clases de inglés, certificaciones…) durante el horario laboral.
- Disfruta de una línea Sewan Móvil para particular con 10 GB y llamadas ilimitadas … ¡gratis!
- Fibra para empleados gratis.
- Teletrabajo parcial. (2 días en casa + 3 en oficina)
- Oportunidad de trabajar en un entorno de rápido crecimiento y con tecnologías de vanguardia.
- Happy at work! Te garantizamos un ambiente dinámico y moderno: eventos de teambuilding anuales, presentaciones trimestrales.
💰Remuneración
- 20K (fijo + variable).
¿Te atreves? ¡Te estamos esperando! Consejos: Haz un resumen del puesto, explica qué se necesita para triunfar en él y el lugar que ocupa en la empresa.
Channel Business Manager
9 d’abr.Palo Alto Networks
Channel Business Manager
Palo Alto Networks · Barcelona, ES
Teletreball Office
This role must be based in Barcelona
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Job Description
Your Career
You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each potential. You’ll be measured primarily on the joint business executed with each partner. You’ll be working within all levels of large partner organizations and possess a commitment that focuses on developing partnerships based on the long term, “outcome where everybody wins” strategy.
Your Impact
- Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring the partner is well-positioned to deliver successful customer implementations and recommendations
- Work well in a team environment to ensure partner and customer satisfaction
- Design a compelling value proposition that inspires partners to promote our solutions
- Create services based on our emerging and established technologies increasing revenue growth
- Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
- Lead regular business performance and relationship reviews with senior management and various stakeholders
- Build and maintain the activity of performance reports and activity dashboards
Your Experience
- Experience in Global Systems Integrator Business Management, Channel Management, or Business Development roles within the enterprise software ecosystem and/or network security industry
- Understanding of channel operating models
- Knowledge of sales, marketing, and solution development
- Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills
- Consistent track record of leading complex sales situations through negotiation and conflict resolution
The Team
The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with the ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Channel Business Manager
8 d’abr.Palo Alto Networks
Channel Business Manager
Palo Alto Networks · Barcelona, ES
Teletreball Office
This role must be based in Barcelona
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Your Career
You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each potential. You’ll be measured primarily on the joint business executed with each partner. You’ll be working within all levels of large partner organizations and possess a commitment that focuses on developing partnerships based on the long term, “outcome where everybody wins” strategy.
Your Impact
- Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring the partner is well-positioned to deliver successful customer implementations and recommendations
- Work well in a team environment to ensure partner and customer satisfaction
- Design a compelling value proposition that inspires partners to promote our solutions
- Create services based on our emerging and established technologies increasing revenue growth
- Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
- Lead regular business performance and relationship reviews with senior management and various stakeholders
- Build and maintain the activity of performance reports and activity dashboards
Your Experience
- Experience in Global Systems Integrator Business Management, Channel Management, or Business Development roles within the enterprise software ecosystem and/or network security industry
- Understanding of channel operating models
- Knowledge of sales, marketing, and solution development
- Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills
- Consistent track record of leading complex sales situations through negotiation and conflict resolution
The Team
The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with the ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Partner Services Manager
8 d’abr.Palo Alto Networks
Partner Services Manager
Palo Alto Networks · Madrid, ES
Teletreball Tableau
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
The Partner Services Manager (PSM) plays a key role in our support organization by owning Palo Alto Networks’ relationships with Authorized Support Center (ASC) and Authorized Professional Services (APS) partners. Through meaningful development of these relationships, the PSM develops our partner delivered support ecosystem by ensuring that ASC and APS partners are enabled to sell and deliver their support and professional services to our shared customers. PSM’s are responsible for managing all aspects of our ASC and APS programs with qualified partners, as well as, managing the ecosystem in which these partners operate. By ensuring partner compliance to program requirements, the PSM is a key component of helping our services organization scale as our business continues to expand.
Your Impact
- Effective management of Authorized Support Center (ASC), Authorized Professional Services (APS) Partners in accordance with our ASC and APS Services specializations requirements - ASC and APS Partners are those partners total solution providers actively selling, implementing, technically supporting and/or deploying professional services for our end user customers
- Manage all delivery and operational aspects of the Partner Services Specializations
- Efficient execution of the entire partner onboarding process from prospecting - recruitment - nomination - contracting - support infrastructure/tech support team set up - enablement and accreditation - partner relationship - program KPIs track, measure, report - audit, review and planning
- Knowledge of legal and contractual matters related to partnerships (MSA, SOW…)
- Channel development and management of the 3Cs (Coverage, Capacity, Capability) to always ensure that we are ready to meet local customer demand for technical support and Professional services delivery whenever we enter new markets or grow existing market space
- Always striving to achieve the best customer support and professional services delivery (quality of service) through ASC and APS partners
- Developing our partner ecosystem which is a 2 Tier Disti-Resell model into one which is both partner leading and value adding centric
- Take on the role of ASC and APS Channel Partner Services Delivery Leader for assigned territory - Internally, work collaboratively with Channel Business, Channel Sales, System Engineering, Technical Support, Program Operations, Technical Partner, and other functions - Externally, work collaboratively with partners as their trusted advisor, consultant, enabler
- Ability to analyze data and key performance indicators to make informed decisions
- Conduct regular audit and/or , business and cases/implementations reviews with partners with the objective to grow partners’ services revenue/customer base
- Engage with internal stakeholders regularly to report on achievement, progress, status quo, challenges, support needed, of your partner management work
- Evangelize the value, benefit and importance of a partner led technical support services professional services cum technical support delivery
- Travel as needed for critical face to face partner meetings, when necessary
- Directly reporting into the EMEA and LATAM Theatre Partner Program Services Delivery Sr Manager
Your Experience
- Good balance of experience in both commercial channel sales and technical services, from the IT and/or Technology industries
- Good background in the channel business model - channel management, channel sales, channel development, channel program, channel services delivery, channel operation, channel marketing
- Ability to quickly master applications like Asana, Tableau, SFDC,Google G-Suite, to run reports and perform analysis
- Servant leader and player coach - a natural people person with strong/deep relational and influential skills always willing to coach/assist others
- Strong communication skills both verbal and written
- Capable of working independently, requiring little supervision operating in a fast paced environment - own his/her problem - always doing the right thing with complete integrity
- Strong sense of mission and urgency - always on top of the work - the ultimate problem solver
- Ability to navigate a large matrix organization and still get work done
- Business acumen with ability to spot trends and forecast outcomes - should have a passion for technology
- Any past experience in managing a technical support centre/team/system would be well regarded though not required
- Confident in working with other functions (may be even out of scope) of the company, in developing resolution to a problem through learning how/why others work and then connecting the dots
- Strong program management skills with ability to understand and use partner performance data to drive partner behavioral/operational changes for increased quantitative and qualitative services delivery standards
- Good analytical skills and logical thinking allow for effective work still to be done despite ambiguity
- Honest and Partial personality who will wholeheartedly work within company values
- Territory Management by aligning with the territorial ASC and APS partner mix strategy, drive market conditions through specific partner strategy and the competitive environment by exercising local business practice and local culture
- Familiarity with working for global companies with a competent level of the English language skill and additionally German preferred
The Team
This position reports into the EMEA and LATAM Theatre Partner Program Services Delivery, Senior Manager.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.