Ofertes d'ocupació a Philip Morris International

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada25 de març

Office Excel PowerPoint

One clear purpose - to deliver a smoke-free future.

Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Introducing smoke-free products shifts the focus of our entire business. We’re fast moving from a B2B to a B2C model – and our newly created Customer Centric Organization (CCO) team is driving that commercial transformation. Their role is to understand customer conversion journeys in different international markets, then to find the best ways to connect with smokers and convince them to switch to reduced-risk products.

Your ‘day to day’

IQOS Assistant Store Manager is an IQOS Brand Ambassador, your main responsibility is to Assist the Store Manager to guarantee the smooth daily running of the Store, in order to ensure sales & profit performance and Customer Service level.

Acts as the key support and key representative of the Store Manager.

ASSISTANT IN BUSINESS MANAGEMENT

• Contributes to analyzing the Store business and to the eventual development of specific reports, action plans, upon request from the Boutique Manager.
• Supports the monitoring of business measurements when applicable, and KPIs (Qualitative & Quantitative) & action plans implementation.
• Management & coach team to ensure the delivering business goals.
• Support under the Store manager supervision, the monthly & weekly development reports for business analysis, action plan implementation follows ups to recover the situation.
• Ensure Visual Merchandising processes & guidelines based on the VM Team recommendations.
  
  

ASSISTANT IN OPERATIONS MANAGEMENT

• Operations Standards follow up and application e.g., Stock and Inventory Management, Cash & Card Reconciliation, supporting the store Manager Front & Back office.
• Provides the monthly operations report to recover situations if needed.
• Ensure Back & front office operations management (controlling Back-office administration) following the Store Manager indications.
• Ensure action plans implementation aligned with the Store Manager.
• Follow up the running of safety within the Store & transmit to the team the importance of the area.
  
  

ASSISTANT IN CUSTOMER MANAGEMENT

• Ensures the welcoming to the stores, provided with Sales and Service Standards to ensure the customer expectations.
• Spend time on the shop floor & back office, on behalf of the Store Manager supervise the customer experience service and provide feed-back to the team in a constructive way to recover the situation, supporting the team in selling skills.
• Supervise full customer experience process when the Store manager delegates in you to supervise an ensure the properly running.
• Taking over when a sales expert is facing a client issue as a Manager of Duty (when the Store Manager is not on the store).
• Regularly monitors all analyses and KPIs shared by Area Supervisor on the quality and appreciation of the delivered Customer Experience, e.g. Mystery Shopping & NPS, etc. And shares Action Plans, key learnings with his/her team on a regular basis to improve the global performance.
• Conducts sales and develops his/her own clients implementing proper tools and activities.
  
  

ASSISTANT IN PEOPLE MANAGEMENT

• Co-responsible (with store manager) for building and maintaining a constructive & motivating working environment.
• Responsible to Manage the store team, according to its size and structure.
• Back up Store manager for Working hand in hand with HR to ensure training plans, on boarding, compensation & benefits.
• Support & Ensure communication (w/Store Manager alignment), Back Office organization & maintenance.
• Responsible for the Preparation & animation of a Daily Briefing in order to inform the team on key points.
• Individual meetings with the team to follow up motivation drivers, strengths & improvement opportunities.
• When applicable, in alignment with Store Manager, Manage the staff optimization needs in the store taking care of business peaks to ensure the best service level.
• Support completing all career development activities in line with HR.
  
  

Who we’re looking for

• Business School, Hospitality School or University degree.
• Spanish (fluent) + English (intermediate/advanced) will be a must.
• Russian or Italian is nice to have.
• Experience in retail preferably in a Consumer Goods Company.
• Microsoft Office: Excel and PowerPoint.
• Key financial aspects of a Store management (P&L, KPIs, drivers, Budget planning and follow-up).
• Qualitative measures of a Boutique performance (Mystery Shopping, NPS).
• Store Operational Standards.
• People management experience.
• Curious people with strong emotional intelligence and good attitude willing to help others and to work as part of a team.
• People focused on results and problem solving with customer service-oriented skills.
  
  

What we offer

Our Success Depends On The Men And Women Who Come To Work Every Single Day With a Sense Of Purpose And An Appetite For Progress. Join PMI And You Too Can

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.
  
  

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• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada14 de març

Philip Morris Spain está buscando gente con talento para unirse a nuestro equipo de Ventas.

Como Gestor De Tu Territorio Trabajarás Directamente En La Visibilidad, Promoción En Puntos De Venta y Presencia De Nuestros Productos, Con Responsabilidades Como

• Proponer objetivos de negocio anuales para tu territorio de responsabilidad, identificando las acciones comerciales específicas para el territorio.
• Elaboración de tu propio Plan de Negocio, analizando y buscando soluciones en línea con los objetivos estratégicos de la compañía.
• Negociar la colocación de materiales de información en el punto de venta, de acuerdo con los estándares corporativos en materia de imagen, los objetivos y los ciclos promocionales de cada marca y generar engagement en la nueva categoría de productos libres de humo.
• Presentar e implantar las promociones establecidas para cada marca a las expendedurías de tu territorio, garantizando la correcta ejecución en forma y plazo de dichas promociones.
• Controlar el almacén propio con objeto de mantener un stock mínimo que evite interrupciones en tu actividad.
  
  

QUÉ OFRECEMOS

Te unirás a una empresa líder del mercado mundial con oportunidades de aprendizaje donde mejorarás tu experiencia con tecnologías innovadoras, servicios y procesos. Ofrecemos programas estructurados de carrera individuales con posibilidades de desarrollo para ayudarte a sacar tu máximo potencial, así como una retribución competitiva. Trabajarás en un entorno dinámico y profesional con clientes y miembros de equipos de todo el mundo, ampliando así tus horizontes en un ambiente internacional.

QUIÉNES SOMOS

Philip Morris International, Inc. (PMI) es la empresa de tabaco líder en todo el mundo, con seis de las principales 15 marcas a nivel mundial, incluida Marlboro, la marca de tabaco número uno en el mundo. Nuestras marcas locales e internacionales se venden en más de 180 mercados.

PMI está comprometida con el desarrollo y comercialización de un portfolio de productos innovadores sin combustión. Nuestro objetivo es alcanzar un mundo sin humo y para ello, nos proponemos sustituir progresivamente los cigarrillos convencionales por productos sin combustión.

Nuestros empleados constituyen uno de nuestros activos más valiosos y son la clave de nuestro éxito como empresa. Contamos con una plantilla diversa e internacional formada por más de 82 000 empleados que hablan más de 80 idiomas y que proceden de todos los rincones del planeta. Buscamos atraer, motivar y mantener a los mejores talentos del mundo. Apoyamos a nuestros empleados mediante programas de gestión de la carrera profesional y de desarrollo individual que reconocen el potencial y premian los logros alcanzados. Obtenga más información sobre cómo iniciar una carrera profesional en PMI.

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