Main responsibilities will include:

Business process analysis:

Document and map the existing business processes.

Identify opportunities for improving the efficiency and effectiveness of processes.

Propose changes and automation to optimize the processes.

Requirements management:

Gather, analyze, and prioritize user and stakeholder requirements.

Translate business requirements into detailed technical specifications.

Manage changes in requirements during the project lifecycle.

Coordination with stakeholders:

Collaborate closely with IT, operations, risk, and other teams.

Facilitate working sessions and workshops with key users.

Testing and validation:

Design and execute test cases to validate requirements.

Coordinate user acceptance testing with end-users.

Ensure that the final deliverables meet the business objectives.

Change management:

Identify the impact of changes on processes, systems, and users.

Develop implementation and training plans.

Monitor the adoption and usage of the implemented solutions