Ofertes d'ocupació de Gerent General

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada27 de febr.

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General Manager – Iconic Luxury Lifestyle Resort | Southern Europe

LHC International Southern Europe is a specialised Executive Search boutique focused on Hospitality and Real Estate. Our work centres around identifying and appointing senior leaders and key executives who drive sustainable growth, operational excellence, and long-term asset value.

We are conducting a confidential search for an exceptional General Manager to lead one of Southern Europe’s most iconic luxury lifestyle resort destinations.

This is a rare opportunity to take the helm of a world-class, high-profile beachfront resort known for its vibrant energy, outstanding guest experience, and unique positioning at the intersection of luxury hospitality, gastronomy, wellness, and social lifestyle.

The property operates as a true destination in its own right, attracting an international clientele alongside a loyal and affluent local community.

The Opportunity:

As General Manager, you will have full leadership responsibility for a complex, multi-faceted resort environment including luxury accommodation, private villas, extensive lifestyle and wellness facilities, and a diverse portfolio of restaurants and experiences.

Beyond operations, this role is about leadership, vision, and influence — ensuring the asset continues to evolve, outperform its market, and deliver exceptional experiences.

You will work closely with ownership and senior stakeholders, playing a key role in shaping the resort’s strategic direction and long-term success.

What You Will Be Responsible For:

Leadership & Strategy

• Provide inspiring leadership to a large, established executive team
• Drive the strategic direction and long-term positioning of the resort
• Act as the key representative with ownership and stakeholders

Operational Excellence

• Ensure flawless delivery of luxury service standards across all areas
• Oversee a complex operation including accommodation, villas, and experiential offerings
• Continuously elevate quality, consistency, and operational performance

Financial Performance

• Full ownership of the resort P&L
• Drive profitability, revenue growth, and operational efficiency
• Lead budgeting, forecasting, and performance strategy

Guest Experience & Reputation

• Ensure an exceptional and memorable guest journey
• Maintain and enhance the property’s reputation as a leading destination
• Personally engage with VIP guests and key moments

Commercial & Lifestyle Positioning

• Strengthen the resort’s positioning as a leading lifestyle destination
• Collaborate with commercial teams to maximise revenue opportunities
• Support the ongoing evolution of experiences, wellness, and social programming

People & Culture

• Lead, inspire, and develop high-performing teams
• Foster a culture of excellence, accountability, and pride

What We Are Looking For:

This role requires a confident, charismatic, and highly commercial hospitality leader.

You will likely bring:

• Significant experience as General Manager within luxury or lifestyle resorts
• Experience managing large, complex, high-profile hospitality assets
• Strong financial and commercial acumen
• A natural ability to inspire teams and lead from the front
• Experience working with demanding ownership and stakeholders
• A passion for luxury hospitality and guest experience
• Fluent English and Spanish are required.

Why This Role Is Unique:

This is not a typical General Manager role.

It is an opportunity to lead one of the most recognised and desirable resort destinations in the region — a property with scale, complexity, international visibility, and strong future potential.

The role offers:

• High level of visibility and influence
• Strategic exposure to ownership
• The opportunity to shape the future of an iconic asset
• A dynamic, lifestyle-driven environment

Due to the high volume of applications received, we will only be contacting candidates whose experience and qualifications closely align with the responsibilities outlined in the job description. Please note that only candidates who have the legal right to work in the EU will be considered for this role.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada26 de febr.

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Betancourt selecciona: General Manager Hotel 5*

La empresa

Hotel singular, referente en el lujo, en la elegancia y en la hospitalidad al más alto nivel.

El puesto

Su misión es la de coordinar y gestionar por completo la operativa del hotel y todo el personal a su cargo. Ofrecer y asegurar una excelente experiencia a los clientes y garantizar los resultados financieros y los objetivos de los accionistas.

La responsabilidad

- Transmitir los valores de la compañía a todo el equipo dirigiendo, organizando y gestionando todas las actividades del hotel, supervisando y motivando los diferentes departamentos para optimizar su trabajo en un buen ambiente de colaboración.

- Planificar y supervisar la operación diaria del hotel, asegurando la satisfacción del cliente y el cumplimiento de las normas y estándares del hotel.

- Dirigir y coordinar al personal del hotel, liderando y motivando al equipo para lograr un alto nivel de rendimiento y eficacia.

- Definir y supervisar el cumplimiento de procedimientos de gestión de los diferentes departamentos del Hotel, estableciendo estrategias para la mejora de la operativa.

- Crear y construir una imagen de marca en medios y redes sociales, junto con el departamento de marketing y ventas.

- Preparar los presupuestos anuales y el Business plan. Analizar los resultados y llevar el control de costes con el fin de mejorar la rentabilidad maximizando los ingresos y minimizando los gastos sin perjudicar la calidad del servicio como norma.

- Buscar, establecer y mantener las relaciones con los distintos proveedores de servicios. Negociación de tarifas y búsqueda de acuerdos.

- Supervisar y evaluar constantemente estándares de calidad de los servicios. Garantizar la satisfacción del cliente y realizar seguimiento de la misma en coordinación con el subdirector del Hotel.

- Liderar la estrategia comercial y de marketing (online y offline) del Hotel. Establecer metas, objetivos y planes comerciales junto con el departamento de marketing-comercial y el subdirector del hotel.

- Participar en la gestión de los Recursos Humanos: procesos de selección, supervisar turnos, vacaciones, teambuilding, etc…

- Asegurarse de cumplir todas las normativas y regulaciones locales, autonómicas y estatales, así como velar por el cumplimiento de las medidas de seguridad en el hotel, protegiendo la salud y bienestar de los clientes y empleados.

- Mantener relaciones habituales con los clientes y autoridades locales y autonómicas, estableciendo relaciones con los huéspedes y velando por la excelente estancia de estos.

- Coordinar y controlar a los asesores externos en materias laborales, financieras, jurídico , técnicas en proyectos y obras , así como afiliaciones comerciales.

- Resolución de problemas. Toma adecuada de decisiones.

Lo que ofrecemos

- Formar parte de un prestigioso hotel de lujo con categoría de 5* radicado en España, formando parte de un equipo lleno de talento y entusiasmo.

- Constante adaptación a la sostenibilidad y a la tecnología.

- Ofrecemos contrato indefinido y una remuneración económica competitiva y negociable según características del candidato.

- Incorporación inmediata.

Lo que buscamos

- Titulación universitaria en Turismo, ADE o Economías Empresariales. Valorable formación complementaria en estudios Postgrado en la rama de gestión y dirección hotelera.

- Imprescindible Inglés Bilingüe. Se valorarán positivamente otros idiomas.

- Conocimientos en gestión de PMS, channel managers, revenue management y gestión de cuentas de explotación y asuntos financieros en particular.

- Experiencia mínima previa de 8 años en puesto de dirección dentro de hoteles de categorías 4* y 5*

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada26 de febr.

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Empresa española con Sucursal en Cuba, líder en el mercado. El puesto se desarrollará en sus oficinas de La Habana, Cuba.

Perfil solicitado: profesional con más de 5 años de experiencia en dirección de tiendas de supermercados y puntos de venta de retail.

Las principales funciones del puesto son las siguientes:

-       Gestión directa de una tienda de alimentos, bebidas, higiene personal, higiene del hogar, etc.

-       Abastecimientos y reposiciones de la tienda

-       Control del personal de la tienda

-       Análisis de las ventas por productos

-       Previsiones de ventas

-       Gestión de inventarios y stocks

-       Gestión de costos y gastos

-       Planes de marketing y promoción en el punto de venta

-       Supervisión de cierres de caja

-       Formación a los empleados

-       Elaboración de procedimientos operativos

Se valorará una experiencia mínima de 5 años en puesto similar, conocimientos informáticos de softwares de gestión de retail, amplio conocimiento del producto (especialmente Alimentación y Bebidas), conocimientos generales de administración y finanzas, capacidad organizativa, capacidad de resolver problemas. 

• Nivell d'experiència---
• Tipus de contracteFreelance
• Publicada22 de febr.

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What's the internship?

Take a big leap in your professional career. We are looking for an Assistant to the General Manager Trainee who is ready to step up and support leadership in maximizing financial profitability, driving people development, and empowering our team to create memorable guest experiences.

Your day-to-day

• Act as the trusted support to the General Manager, managing calendars, meetings, travel arrangements, and correspondence while ensuring effective communication across all hotel departments.
• Serve as a liaison between the General Manager, hotel staff, guests, and external stakeholders.
• Support the General Manager on various projects, ensuring deadlines are met and objectives achieved.
• Coordinate meetings as required, including organizing and attending the weeklies meetings.
• Draft responses to guest questionnaires, concerns, complaints, and other correspondence for the General Manager's approval.
• Prepare complimentary forms, upgrade requests, and gift vouchers as needed.
• Understand the responsibilities of all hotel departments and collaborate closely with them.
• Handle sensitive information with the utmost discretion, maintaining confidentiality at all times.
• Demonstrate a professional attitude and behavior at all times.
  
  

• Currently studying a bachelor's degree in Business Administration or a related field.
• Possibility to sign an internship agreement with your school for a minimum of 5 months.
• Previous hotel knowledge or experience in hospitality will be valuable.
• Must be fluent in Spanish and English.
• Proactive, positive, energetic, team-oriented and eager to grow in a leadership role.
  
  

• Economic compensation.
• Training programmes and access to IHG's training tool.
• Meals included on shift.
• Cool environment and lots of fun

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada19 de febr.

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Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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• Embrace & demonstrate the RL Brand philosophy & EMEA values
• Direct store performance & profitability with a customer first focus culture
• Communicate & implement the retail strategy and initiatives to support the RL business vision
• Motivate, Lead & develop the store team to deliver exceptional customer support
• Deliver the highest standards of Operational efficiencies, compliance, performance & profitability
  
  

• Share ideas & solutions to optimize performance by working with the store team
• Deliver profit expectations by managing expenses and exceeding sales & key metric targets; Conversion, Units per transaction, Sales per worked hours, Customer Data capture, Units per Hour, Shrink & Audit targets
• Optimize resource to improve productivity, operational efficiency and provide an exceptional RL Experience
• Utilize available data to draw conclusions to optimize performance and/or take corrective action Proactively track & monitor competitor activity & share opportunities Create & deliver action plans to minimize shrink & improve store compliance
  
  

• Direct and inspire the team to maximise KPI results & opportunities by providing the RL Experience & delivering
• Operational excellence Support the hiring & development of talent to meet the business requirement Manage talent performance, support personal development plans, provide regular feedback & coaching
• Take responsibility for the planning & implementation of process & technical training
• Encourage a culture with creativity, strong work ethic & a passion for the RL Brand
• Act as the store Brand Ambassador; manage the adherence of the company dress & grooming standards
• Recognize & acknowledge achievements across all employees
• Deputize for the General Manager by successfully leading & empowering the team to maximize performance Promote team work, actively listen and involve others in decision making
  
  

• Embrace & demonstrate the RL Service Philosophy & model
• Consistently communicate, deliver & drive the RL Experience service model to an exceptional level Foster a customer first culture across the store employee population.
• Provide all customers a welcoming environment to Connect, Convert & Conclude, leaving them with a positive lasting impression of RL
• Share product knowledge, coach selling skills to new & existing employees to ensure delivery of RL Experience, operational efficiencies & fulfilment of product
• Drive the operational efficiencies to ensure customer experience team can connect, convert and conclude
  
  

• Plan, implement and communicate the execution of Model Store standards & inventory flow Implement the Brand visual proposition to commercially support the customer journey & increase KPI's
• Influence the visual presentation strategy through commercial thinking & utilisation of key reports Identify & resolve inventory levels & opportunities in partnership with Corporate business partners Ensure compliance to all company policy & procedures including, APIS, Cash management and Health & Safety
• Ensure adequate store supplies are available & managed within agreed budget
  
  

• Professional experience within a Retail environment.
• Proactive, positive and dynamic personality.
• High customer and people service orientation.
• Good social and communication skills.
• Understanding of delivering performance against KPIs
• Experience within MS Office suite.