Ofertes d'ocupació de Gerent General

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada30 de gen.

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🚀 Estamos buscando un/a Gerente/a de Operaciones – Levante y Murcia

ACCIONA Facility Services | Base en Valencia

Hay posiciones que no van de mantener el día a día.

Van de tomar el relevo, liderar personas, hacer crecer un negocio y tomar decisiones cuando los márgenes son ajustados y el impacto es real.

En ACCIONA Facility Services buscamos un/a Gerente/a de Operaciones para liderar una operación estratégica en Levante y Región de Murcia, con base principal en Valencia y una clara orientación a crecimiento, rentabilidad y desarrollo de equipos.

🔹 ¿Cuál es el reto?

• Asumir la responsabilidad integral de una operación consolidada, con equipos maduros y clientes exigentes, y dar el siguiente paso: impulsar el negocio, fortalecer relaciones comerciales y asegurar que cada contrato funcione con criterios de calidad, eficiencia y resultado.

• No es un rol puramente operativo. Es un rol de liderazgo real, donde las personas, la cuenta de resultados y el cliente pesan tanto como la ejecución.

🔹 ¿Qué harás en este rol?

• Liderar equipos multidisciplinares y desarrollar talento.
• Gestionar presupuestos, márgenes y cuenta de resultados.
• Tomar decisiones clave en entornos de servicios complejos.
• Relacionarte con clientes a nivel operativo y directivo.
• Impulsar el desarrollo comercial de la zona.
• Asegurar el cumplimiento de estándares de calidad, seguridad y servicio.

🔹 ¿Qué perfil estamos buscando?

• Experiencia sólida en gestión de operaciones dentro de empresas de servicios (Facility Services / multiservicios).
• Trayectoria demostrable liderando equipos y negocio.
• Visión económica clara: P&L, control de costes y rentabilidad.
• Capacidad relacional, criterio y toma de decisiones.
• Inglés funcional.

🔹 ¿Por qué ACCIONA?

Porque aquí las personas cuentan, los proyectos tienen impacto real y el liderazgo se ejerce con propósito.

Este rol ofrece estabilidad, visibilidad y recorrido, en una compañía donde crecer significa asumir retos cada vez más relevantes.

📩 Si este reto conecta contigo (o conoces a alguien que encaje) estaremos encantados de conversar.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada29 de gen.

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We are seeking an experienced and visionary General Manager (GM) to lead the operations of our luxury 5-star hotel in Barcelona. The GM will be responsible for ensuring the highest levels of guest satisfaction, driving financial performance, and maintaining the property’s outstanding reputation in the market. This role requires exceptional leadership, strategic thinking, and operational expertise within the luxury hospitality sector.

Key Responsibilities:

• Oversee all hotel operations, ensuring alignment with the brand’s high standards of luxury, service, and guest experience.
• Lead, inspire, and manage department heads and hotel staff, fostering a culture of excellence, teamwork, and continuous improvement.
• Set and execute the hotel’s strategic goals, ensuring alignment with corporate objectives and market trends.
• Ensure the seamless day-to-day functioning of all departments.
• Drive operational excellence by identifying areas for improvement in efficiency, cost management, and service delivery.
• Foster a positive and productive working environment with a focus on employee engagement, satisfaction, and retention.

Key Qualifications:

• Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or a related field.
• At least 5 years in a General Manager or senior leadership role within a 5-star property.
• Strong understanding of the Barcelona market and local hospitality landscape.
• Exceptional leadership and communication skills, with the ability to inspire and lead a diverse team.
• Fluent in Spanish and English (Other language is a plus).
• A guest-centric mindset with an eye for detail and innovation.
• Ability to work under pressure, prioritize tasks, and deliver results in a fast-paced environment.

This role offers an exciting opportunity to lead a premier property in Barcelona’s vibrant hospitality sector, delivering exceptional service and guest experiences while driving business growth.

• Nivell d'experiència---
• Tipus de contracteTemporal
• Publicada26 de gen.

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What's the internship?

Take a big leap in your professional career. We are looking for an Assistant to the General Manager Trainee who is ready to step up and support leadership in maximizing financial profitability, driving people development, and empowering our team to create memorable guest experiences.

Your day-to-day

• Act as the trusted support to the General Manager, managing calendars, meetings, travel arrangements, and correspondence while ensuring effective communication across all hotel departments.
• Serve as a liaison between the General Manager, hotel staff, guests, and external stakeholders.
• Support the General Manager on various projects, ensuring deadlines are met and objectives achieved.
• Coordinate meetings as required, including organizing and attending the weeklies meetings.
• Draft responses to guest questionnaires, concerns, complaints, and other correspondence for the General Manager's approval.
• Prepare complimentary forms, upgrade requests, and gift vouchers as needed.
• Understand the responsibilities of all hotel departments and collaborate closely with them.
• Handle sensitive information with the utmost discretion, maintaining confidentiality at all times.
• Demonstrate a professional attitude and behavior at all times.
  
  

• Currently studying a bachelor's degree in Business Administration or a related field.
• Possibility to sign an internship agreement with your school for a minimum of 5 months.
• Previous hotel knowledge or experience in hospitality will be valuable.
• Must be fluent in Spanish and English.
• Proactive, positive, energetic, team-oriented and eager to grow in a leadership role.
  
  

• Economic compensation.
• Training programmes and access to IHG's training tool.
• Meals included on shift.
• Cool environment and lots of fun
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada25 de gen.

. UX/UI Flutter Office

Job Title: General Manager – Southern Europe (Spain)

Location: Ceuta

Reports to: Senior Director – Southern Europe

PokerStars Southern Europe: A growth story you can be part of

PokerStars is part of Flutter Entertainment, the world’s largest sports betting and iGaming operator, with market leading positions in the US and across the world.

As part of our brand’s continual evolution, we’re dialing up the focus on PokerStars Southern Europe, covering France, Portugal and Spain. We combine the ambition of a fast-growing business with the stability and backing of Flutter’s global scale.

We’re building a new leadership team to shape this next chapter, and we’re looking for energised, collaborative, commercially minded leaders to help us set the vision, craft the strategy, and build on our winning culture.

You won’t just join – you’ll play a key role in shaping the next chapter for PokerStars SEU, with the freedom to make your mark.

Role Overview

Reporting to the Senior Director – Southern Europe, this position will be responsible for the P&L and performance of our Spanish market, overseeing a business that generates more than €100 m a year in revenues. Working primarily on the PokerStars brand, you will also oversee operations for our Betfair business in Spain, providing strategic guidance and day‑to‑day decision making as part of their leadership team too. Your day‑to‑day responsibilities will focus on driving commercial performance and improving the customer experience, leading a multi‑vertical team across Customer Value Management, Content and CX, Product and Proposition Development, Customer Care and Compliance. You will also work closely with the Marketing Director for Southern Europe to ensure we have an integrated and credible plan for customer acquisition growth. We’re looking for a dynamic leader with a strong digital background, capable of both thinking strategically and driving short‑term performance targets. You’ll need excellent communication skills, enjoy working in a diverse working environment and be a very effective stakeholder manager.

What You’ll Do

Strategic Leadership & Country Oversight

• Full P&L ownership for PokerStars Spain, setting out clear goals and strategy, in line with our ambitions and targets for the market.
• Develop and implement a credible plan for achieving those goals, covering key business levers around Promotions, Marketing, Customer Operations & Product Development.
• Drive effective resource allocation, balancing adherence to strategy and plan with short-term performance trends and targets.
• Develop a deep and coherent analysis and understanding of the local market and its consumers.
• Foster collaboration between Product, Marketing, Acquisition, CVM, Customer Care, and Compliance teams within the country.
• Oversee the day-to-day running of the Betfair Spain business.
  
  

• Set and monitor financial KPIs, ensuring the country achieves revenue and profitability targets.
• Identify and capitalize on new revenue streams while optimizing existing business lines.
• Enhance efficiency in customer value management (CVM), acquisition, and retention strategies.
• Oversee budgeting, forecasting, and financial planning for the country.
  
  

• Lay down a commercial plan for all verticals within the market that reconciles to goals and objectives for the market.
• Leverage consumer insight and analytics to build high impact plans to deliver the overall strategy.
• Identify the key initiatives to drive commercial outcomes, create an outcome focused plan and working environment to deliver them.
  
  

• Oversee content localization and UX/UI efforts, ensuring alignment with business priorities and local market needs.
• Coordinate cross-functional workstreams, enabling consistent, high-impact content and user experiences across regions.
  
  

• Directly oversee promotional investment plans and execution.
• Build a compelling customer contact strategy for players in the market.
• Closely monitor retention and customer growth KPIs and optimize plans accordingly.
• Create a collaborative and dynamic working culture with key delivery partners across Product, Marketing and Analytics.
  
  

• Work closely with Marketing, Customer Operations and Product teams to ensure we have an integrated plan for the market.
  
  

• Build and lead a high-performing country leadership team, ensuring strong execution and focus at the local level.
• Develop talent engagement and succession plans to foster leadership growth.
• Champion a culture of collaboration, innovation and accountability across all teams.
  
  

• Ensure full compliance with local iGaming regulations and corporate governance policies.
• Build effective relationships with local regulatory bodies, operators, and key external stakeholders.
• Manage relationships with local partners, affiliates, and governmental authorities to support business growth.
• Champion player protection, promote responsible gaming practices, and embed customer wellbeing at the core of our operations.
  
  

• Identify new market opportunities within the country, overseeing local go-to-market strategies and customer-centric growth strategies.
  
  

• Extensive leadership experience, ideally as a Director, GM, or similar role within the iGaming industry.
• Experience in managing country-specific operations with a focus on Poker, Sports, and Casino.
  
  

• Strong business acumen, with a proven track record of driving profitability and scaling operations.
• Exceptional analytical and data-driven decision-making skills.
• Ability to develop and execute a comprehensive country strategy that aligns with regional and corporate goals.
  
  

• Exceptional people management skills, with experience leading and mentoring senior teams.
• Strong stakeholder management abilities, with the capacity to influence at all levels.
• Excellent negotiation and communication skills in English and the local language.
  
  

• Experience navigating highly regulated markets and ensuring strict adherence to local laws.
• Ability to travel within the region as required.
  
  

• Discretionary annual performance bonus
• 30 days paid leave
• Health and dental insurance for you, your partner and your children (if you all live at the same address)
• Personal life assurance
• The option to join our company pension scheme
• A personal interest allowance to let you learn something new or pursue a hobby
• External learning support of up to £2,000 or equivalent in local currency, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career
• Looking to extend your family? You will receive a cash gift of 1,000 EUR for your new addition whilst working for us
• 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada22 de gen.

. Office

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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• Embrace & demonstrate the RL Brand philosophy & EMEA values
• Direct store performance & profitability with a customer first focus culture
• Communicate & implement the retail strategy and initiatives to support the RL business vision
• Motivate, Lead & develop the store team to deliver exceptional customer support
• Deliver the highest standards of Operational efficiencies, compliance, performance & profitability
  
  

• Share ideas & solutions to optimize performance by working with the store team
• Deliver profit expectations by managing expenses and exceeding sales & key metric targets; Conversion, Units per transaction, Sales per worked hours, Customer Data capture, Units per Hour, Shrink & Audit targets
• Optimize resource to improve productivity, operational efficiency and provide an exceptional RL Experience
• Utilize available data to draw conclusions to optimize performance and/or take corrective action Proactively track & monitor competitor activity & share opportunities Create & deliver action plans to minimize shrink & improve store compliance
  
  

• Direct and inspire the team to maximise KPI results & opportunities by providing the RL Experience & delivering
• Operational excellence Support the hiring & development of talent to meet the business requirement Manage talent performance, support personal development plans, provide regular feedback & coaching
• Take responsibility for the planning & implementation of process & technical training
• Encourage a culture with creativity, strong work ethic & a passion for the RL Brand
• Act as the store Brand Ambassador; manage the adherence of the company dress & grooming standards
• Recognize & acknowledge achievements across all employees
• Deputize for the General Manager by successfully leading & empowering the team to maximize performance Promote team work, actively listen and involve others in decision making
  
  

• Embrace & demonstrate the RL Service Philosophy & model
• Consistently communicate, deliver & drive the RL Experience service model to an exceptional level Foster a customer first culture across the store employee population.
• Provide all customers a welcoming environment to Connect, Convert & Conclude, leaving them with a positive lasting impression of RL
• Share product knowledge, coach selling skills to new & existing employees to ensure delivery of RL Experience, operational efficiencies & fulfilment of product
• Drive the operational efficiencies to ensure customer experience team can connect, convert and conclude
  
  

• Plan, implement and communicate the execution of Model Store standards & inventory flow Implement the Brand visual proposition to commercially support the customer journey & increase KPI's
• Influence the visual presentation strategy through commercial thinking & utilisation of key reports Identify & resolve inventory levels & opportunities in partnership with Corporate business partners Ensure compliance to all company policy & procedures including, APIS, Cash management and Health & Safety
• Ensure adequate store supplies are available & managed within agreed budget
  
  

• Professional experience within a Retail environment.
• Proactive, positive and dynamic personality.
• High customer and people service orientation.
• Good social and communication skills.
• Understanding of delivering performance against KPIs
• Experience within MS Office suite.