Ofertes d'ocupació a Avantio

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteConsultor
• Publicada23 d’abr.

SaaS

We are looking for motivated and eager to work people who want to join our Customer Experience team for the Spanish market. If you are a person with enthusiasm and passion for technology, do not hesitate to apply and start your new challenge with Avantio 🚀🚀

About Us

Avantio, with more than 20 years of experience, is a vacation rental software whose mission is to provide dynamic and innovative cloud-based technology solutions for holiday rentals. The holiday rental sector is in a phase of transformation and expansion. Avantio's commitment is to provide agencies with the tools specifically designed for their growing needs along with the best possible customer service experience.

Based in Valencia and with sales teams in the USA, in Avantio you will discover a highly qualified team, made up of top-level professionals, in an international environment.

Description:

Daily duties of the team:

• Respond to customer requests via email, chat and video call.
• Manage these requests and resolve them as soon as possible or pass the report on to the technical team for resolution.
• Follow up on incidents and ensure customer satisfaction.
• Once your knowledge of the product is more advanced: upgrade plans, post sales, module activation.
• Support the team in other markets as needed.
• Translation of online support for new launches (on demand).
• Support at customer events in the market.
• Support in market development and system adaptation.
  
  

What are we looking for?

• Native Spanish speaker
• High level of English
• Experience in SaaS company and ticket resolution
• Proactive and positive attitude
• Service oriented
• You are a technology geek. If you know our products is a plus!
• You are passionate about customer care
  
  

Useful:

• Knowledge of other additional languages: Portuguese, Italian, French...
• A restless, creative person with the ability to generate ideas.
• You like to work in a team. If anything is characteristic of the Customer Experience team, it is how much they help each other.
• You are curious and eager to find out what the problem is and look for solutions.
• You are eager to train in a sector that is constantly growing.
  
  

What do we offer?

• We are a leading global provider of solutions, services and technological tools for holiday rentals with a stable projection.
• Stable full-time contract.
• Salary: 20k+bonus.
• Training provided by the company: we offer free Spanish and English lessons for all our employees, as well as trainings about tools or skills useful for your role or team.
• Flexible working hours.
• We currently have a hybrid working system, which means that we come two days a week and three days of telework 🙌.
• Possibility to build a long-term career. We offer you activities, tasks and responsibilities that will allow you to grow professionally and personally.
• Reduced-price healthcare insurance
• Work-life balance: afternoon off for children's birthdays and support during their first days at school :)
• Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company) or you can travel to work with colleagues free of charge.
• A dynamic and multicultural environment, with more than 24 nationalities to get to know.
• The opportunity to work in a young and international team. We currently have +175 employees, with cultural diversity.
• Attractive facilities and atmosphere: lounge areas with sofas (ping-pong table, table football...), fully equipped cafeteria (coffee, fresh fruit...) and a roof terrace with interesting views. We have fun! 🍓🍇☕️
• Employment advice: a small guide to help you with all your documentation (NIE, social security number or how to register in a place...).
  
  

At Avantio we look for people who identify with our values: we care, we constantly help each other, we communicate a lot (both internally and with our clients and partners) and we learn from each other. We want you to make this project yours too!

One of the most important things is the good atmosphere in the Avantio team, and in order to maintain and further develop it, the company is involved in this. We have two big events where we all get together: Avantio Summer Event 🏖️ and Xmas dinner🎄. In addition, during the year, we are also encouraged to get together in what we call internally 🏃♀️"The Extracurriculars"🏃, the company provides us with different activities: paddle courts twice a week, volleyball courts during the summer, and we have a football team that plays matches monthly ⚽ 🏐 🎾

Added to all this are the more informal meet-ups we have all year long, as we have a great Afterwork group 🎉, thanks to which we get together to do multiple activities (go bowling, ice skating, or just meet up for a drink), and it allows us to get closer to people from all departments!

We provide the necessary tools and opportunities to grow professionally. You will be challenged so that you can develop your professional career and this will lead to the growth of the company. In other words, "the sky's the limit" 🌟

If all this describes you and you want to work in a young, international company with these values, don't hesitate to apply!

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada11 d’abr.

Quincaillerie et centre de rénovation

Saint-Éphrem-de-Beauce, Québec

Temps plein

Postule ici!

Numéro de référence : 651

Tu as l’esprit bricoleur? Ta connaissance des produits de quincaillerie, de construction et de rénovation est vaste? Savoir écouter les clients avec intérêt pour les guider dans leurs achats et ainsi, concrétiser leurs projets, ça fait partie de ton champ de compétences?

Tu sais montrer au client qu’il est important et qu’il peut compter sur toi? On a besoin de ton talent, de ta polyvalence et de ta bienveillance au sein de nos départements!

Viens bâtir ton avenir au sein de la grande équipe BMR Avantis! Postule dès maintenant!

Ton champ de responsabilités

En Tant Que Conseiller(ère)

• Tu vas à la rencontre des clients pour les accueillir et écouter leurs besoins.
• Tu leur offres des conseils adaptés pour leurs achats et les diriges, au besoin, vers le produit recherché dans nos différents départements.
• Tu t’assures d’avoir répondu à toutes ses questions.
• Tu t’occupes de l’aménagement de la marchandise dans le magasin.
• Tu participes au décompte d’inventaire physique de la succursale.
• Tu effectues les transactions à la caisse et le suivi administratif relié.
• Tu es responsable de l'ouverture, de la fermeture et du balancement de la caisse de la succursale.
• Tu offres un service à la clientèle courtois et de qualité, tant sur place qu’au téléphone.
• Tu effectues l’étiquetage et la vérification de la marchandise.
  
  

Un terrain fertile aux nombreux avantages

• Rabais coéquipier et programme de reconnaissance
• Service de télémédecine 24/7 pour toi et ta famille
• Assurances collectives avec participation financière de l’employeur
• Congés personnels et maladie
• Possibilités d'avancement
• Vêtements de travail payés
• Formations complètes et rémunérées
• Régime de retraite
  
  

Ta seconde famille

Viens grandir au sein de BMR Avantis Saint-Éphrem, une branche de la grande famille Avantis Coopérative. C’est un milieu de choix pour cultiver ton champ d'appartenance à une équipe unie et solidaire, où l'entraide et la bienveillance font pousser les projets communs. Avantis Coopérative, c’est une famille plus de 1 200 coéquipiers passionnés œuvrant dans plus de 90 places d’affaires, opérées sous différentes bannières telles que Sollio Agriculture, BMR, New Holland et Sonic.

Cultive avec nous l’esprit coop

• Tu travailles pour les familles, les producteurs agricoles et les entrepreneurs de ta région.
• Tu contribues à redonner à la communauté.
• Tu es le(la) coéquipier(ère) d’une grande famille qui prône les valeurs d’esprit de famille, d’intégrité, d’audace et d’engagement.
  
  

On t’attend avec impatience!

Postule ici! Recommande-nous un coéquipier

La famille Avantis, par ses valeurs et ses gestes, désire contribuer à faire de notre coopérative une référence inspirante, un milieu de travail rassembleur et inclusif où chacun, peu importe sa différence, peut grandir et s’épanouir à son plein potentiel!