Ofertes d'ocupació a myGwork

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada24 de març

React Office ERP

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Customer Service Representative Spain

Direct Report To: Customer Service Supervisor Spain & Portugal

Group/Division: CCG – RSD Europe

Position Location: Spain, Madrid

Career Track: Associate

Career Band: 2

Number Of Direct Reports: 0

About Us

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

Division Specific Information

The Research and Safety Market Division (RSD) is a division of Thermo Fisher Scientific, branded as Fisher Scientific, which markets and sells a vast portfolio of laboratory products and services. RSD’s portfolio represents the product lines of thousands of supplier/manufacturers in the laboratory space, both internal and external to Thermo Fisher and includes Pharmaceutical, Biotech, Academic, Industrial and Government institutions that maintain scientific laboratories and engage in scientific research activities.

How will you make an impact?

The Customer Service Representative Spain is the first point of contact for our customers. You handle and respond to our customers’ requests that are received through a variety of channels, including phone, e-mail and web. Duties will include but are not limited to supporting our Key Account customers, returns and complaint management and general resolution of customer enquiries both verbal and written.

What will you do?:

• Guide customers and collaborate effectively with cross-functional teams for any special requests.
• Guarantee a high quality and consistent customer experience for all our customers by earning their trust every day and facilitating our daily transactions.
• Strive to exceed set SLA’s and Individual/Department/Company priorities
• Collaborate and be a supporter of continuous improvement, so that our European processes are aligned, efficient and scalable.
• Be part of a committed, reliable and responsible team that strives to get it right the first time.
• Take ownership for customer follow-up and communication. Own customer issues and work with a wide range of partners to tackle them.
• Empowered to resolve complex or difficult customer queries seeking support and clarification where appropriate. Look for opportunities to prevent problems, not just react to them.
  
  

• Experience working in a multi-channel customer service environment
• Fluent Spanish, both orally and in writing, as well as the ability to successfully communicate English. Portuguese skill desired.
• Excellent problem-solving skills
• Track record of being able to multi-task and work in a flexible work environment
• You are comfortable with Microsoft Office and/or have previously worked with an ERP or CRM
• ability to work independently and as part of a team
• excellent communication (written and verbal) and interpersonal skills
• strong customer focus
• good listening skills and are flexible
• You enjoy working in an ever-changing environment

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada23 de març

React Office ERP

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Customer Service Representative Portugal

Direct Report To: Customer Service Supervisor Spain & Portugal

Group/Division: CCG – RSD Europe

Position Location: Spain, Madrid

Career Track: Associate

Career Band: 2

Number Of Direct Reports: 0

About Us

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

Division Specific Information

The Research and Safety Market Division (RSD) is a division of Thermo Fisher Scientific, branded as Fisher Scientific, which markets and sells a vast portfolio of laboratory products and services. RSD’s portfolio represents the product lines of thousands of supplier/manufacturers in the laboratory space, both internal and external to Thermo Fisher and includes Pharmaceutical, Biotech, Academic, Industrial and Government institutions that maintain scientific laboratories and engage in scientific research activities.

How will you make an impact?

The Customer Service Representative Portugal is the first point of contact for our customers. You handle and respond to our customers’ requests that are received through a variety of channels, including phone, e-mail and web. Duties will include but are not limited to supporting our Key Account customers, returns and complaint management and general resolution of customer enquiries both verbal and written.

What will you do?:

• Guide customers and collaborate effectively with cross-functional teams for any special requests.
• Guarantee a high quality and consistent customer experience for all our customers by earning their trust every day and facilitating our daily transactions.
• Strive to exceed set SLA’s and Individual/Department/Company priorities
• Collaborate and be a supporter of continuous improvement, so that our European processes are aligned, efficient and scalable.
• Be part of a committed, reliable and responsible team that strives to get it right the first time.
• Take ownership for customer follow-up and communication. Own customer issues and work with a wide range of partners to tackle them.
• Empowered to resolve complex or difficult customer queries seeking support and clarification where appropriate. Look for opportunities to prevent problems, not just react to them.
  
  

• Experience working in a multi-channel customer service environment
• Fluent Portuguese skills and very good Spanish skills, both orally and in writing, as well as the ability to successfully communicate English
• Excellent problem-solving skills
• Track record of being able to multi-task and work in a flexible work environment
• You are comfortable with Microsoft Office and/or have previously worked with an ERP or CRM
• ability to work independently and as part of a team
• excellent communication (written and verbal) and interpersonal skills
• strong customer focus
• good listening skills and are flexible
• You enjoy working in an ever-changing environment

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada23 de març

Excel

This job is with Munich Re, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Munich Re Madrid is looking for a flexible and highly motivated Accountant, who will be working within an interesting, dynamic and international team, contributing with expertise and engagement in the growing multicultural department.

Your Job

• Check, post and pay incoming vendor invoices (national and international)
• Issue outgoing invoices (national and international)
• Keep vendor data updated in the general ledger
• Quarterly vendor control account reconciliation
• Correct documentation and storage of all payment supporting documents
• Weekly expense administration: check correct posting in the general ledger and arrange for payments
• Monthly uploading the payroll run into the general ledger and arranging for payment
• Monthly monitoring and reconciliation of MR Madrid bank account balance
• Quarterly interbranch account reconciliation
• Local point of contact for travel expenses (Concur)
• Provide support with MR Bogotá postings
• Provide support to the Madrid and Bogotá team with quarterly close-off.
• Support our tax expert with correct reporting and payment of Spanish taxes
• Ensure both the Accounting and Concur manuals and guidelines are updated
• Being prepared to participate in projects and working groups globally
  
  

• Degree in administration, finance or accounting, preferably with professional experience in accounting
• Expertise in MS-Office, particularly Excel, and in SAP tools
• Analytical skills and accuracy in dealing with figures
• Self-confident approach combined with a high degree of dedication to working effectively and independently
• Strong communication skills and team spirit
• Good knowledge of English (written and spoken)
• Being prepared to take more responsibilities in a growing general accounting hub
  
  

• Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.
  
  

• Competitive salary: appropriate compensation for your high level of commitment.
• Retirement provision: state of the art in-house pension solutions.
• Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
• Hybrid working: living the best of both worlds – we offer you a very flexible approach.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada23 de març

Office

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

The Job

Seeking a hardworking HR professional for the Director, HRBP position at Thermo Fisher Scientific.

The Director, HRBP for our Life Sciences (LS) organization collaborates with LS Commercial Divisional/Group and Functional leaders within the EMEA region. You will translate global and regional strategies into regional people objectives, driving innovative talent strategies to ensure highly engaged teams. Your role requires a seamless balance between critical thinking and practical execution, substantial change leadership experience, and a solid understanding of employee relations across various geographies.

This site-based (with the flexibility to work from home 1 day per week) at any of our sites in Western Europe. Some international travel will be required – up to 25% per annum.

Application closing date: Friday 4th April 2025 at 4pm UK time.

We look forward to receiving your application in English.

What will you do?

Talent Approach

• Create and implement HR strategies and talent management plans to attract, retain, develop, and engage diverse talent.
• Collaborate with leaders to build high-performance teams.
  
  

• Use HR analytics to improve talent and business capabilities.
• Build industry, market, and functional trend insights to develop data-driven talent strategies.
  
  

• Facilitate organizational diagnostics and metrics to drive efficiency.
• Guide organizational design, development, and change management solutions.
  
  

• Build HR solutions and workforce plans aligned with strategic business objectives.
• Support leaders in navigating complex leadership and people challenges.
  
  

• Lead organizational design, development, and cultural initiatives based on our 4i values.
  
  

• Promote a "One HR Team" approach across LS EMEA, ensuring core, common, and consistent activities.
  
  

• Coordinate HR resources, delegate tasks to HR Generalists, and implement initiatives successfully.
• Assess organizational work requests and balance priorities effectively.
  
  

• Master's degree in Business, Human Resources, Psychology, or related field or equivalent experience is highly preferred.
  
  

• Extensive experience in all aspects of HR, senior-level experience, especially in HR Business Partnering.
• Experience supporting global, highly matrixed organizations, preferably in Commercial settings.
• Successfully led change initiatives and worked closely with customers.
  
  

• Credibility as a strategic business partner and trusted advisor.
• Strong interpersonal skills to build relationships at all organizational levels.
• Highly collaborative with excellent verbal, written, and presentation skills.
• Ability to think strategically and translate business strategies into measurable HR strategies.
• Proven ability to mentor and influence senior leaders.
• Ability to manage competing priorities with a sense of urgency.
• Advanced level of business English (written and spoken)