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Madrid
1.384Sales Associate
27 oct.Van Cleef & Arpels
Madrid, ES
Sales Associate
Van Cleef & Arpels · Madrid, ES
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Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
You are detailed oriented, enthusiastic, confident, curious, reliable and looking for team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering amazing client experience. You are fluent in Spanish and English, any additional language is a plus.
What are we expecting from you?
Role
Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique. As part of the Boutique team your role will be to:
- Drive business – recruiting clients, developing their loyalty and achieving sales objectives;
- Grow our client’s expertise – presenting our universe, history, creations and sources of inspirations;
- Offer an outstanding experience – personalizing client relationship, anticipating client’s needs,
- Serve all our visitors – answering to all client’s requests, after sales services and care advices;
- Contribute to a positive team spirit – actively participating in the day-to-day boutique life;
- Develop operational excellence – mastering in-store tools, following commercial policies and procedures.
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how and creations.
The recruitment process
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Boutique Manager, Retail Manager, and Managing Director.
Coach
Madrid, ES
Sales Associate III - CE ES Preciados (11-19 Hours)
Coach · Madrid, ES
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Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The Successful Candidate Will Demonstrate The Following Proficiencies
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.