We are seeking a compassionate and people-focused Department Manager to join our team and cultivate a thriving environment within our IT organization. In this role, you will be the champion of our employees, ensuring their well-being, growth, and development are at the forefront of our operations. This role is pivotal in shaping a positive and supportive work environment where our IT professionals can excel.

Your responsibilities:

• Nurture and guide the IT department by conducting regular check-ins with employees, including 1-1 meetings, to foster a sense of belonging and address individual needs.
• Support the development of our IT professionals, identifying and supporting their hard and soft skill development through mentorship, training, and learning opportunities.
• Collaborate closely with HR and Operational Directors to ensure alignment between resource allocation, project staffing, and employee well-being.
• Cultivate a culture of open communication and trust, proactively addressing challenges and resolving conflicts with a focus on empathy and understanding.
• Support initiatives that enhance employee satisfaction, engagement, and retention, contributing to a positive and fulfilling work experience.

Your skills:

• Exceptional interpersonal skills, demonstrating empathy, active listening, and the ability to connect with individuals at all levels.
• A passion for fostering growth and development, with experience in mentoring, coaching, or supporting employee learning.
• Strong collaboration and negotiation skills, enabling effective partnerships with HR, business teams, and Operational Directors.
• Understanding of IT environment and the roles.
• A proactive and solutions-oriented mindset, with the ability to identify and address potential challenges before they escalate.
• Prior experience in HR, L&D, or people management roles is highly valued.
• Proficiency in English and Spanish at B2 level or higher.

What we can offer:

• Gain access to our diverse range of training programs and courses;
• Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours;
• Enhance your language skills with our corporate English classes;
• Work from anywhere and explore the world with our Workation program.