Patrique Mercier Recruitment is delighted to present an exciting opportunity for a Spanish Speaking Customer Service Representative who wants to work from the picturesque landscapes of Greece. If you have a passion for customer service and are fluent...
Patrique Mercier Recruitment is delighted to present an exciting opportunity for a Spanish Speaking Customer Service Representative who wants to work from the picturesque landscapes of Greece. If you have a passion for customer service and are fluent in Spanish, this is the role for you!
In this position, you will engage with our Spanish-speaking customers, providing them with assistance, resolving their inquiries, and ensuring a positive customer experience. Your expertise in communication and dedication to service excellence will be key components of your success.
Key Responsibilities
In this position, you will engage with our Spanish-speaking customers, providing them with assistance, resolving their inquiries, and ensuring a positive customer experience. Your expertise in communication and dedication to service excellence will be key components of your success.
Key Responsibilities
- Handle customer inquiries through phone, email, and chat in Spanish and English
- Provide comprehensive information regarding products, services, and order management
- Resolve customer complaints effectively and efficiently
- Maintain accurate records of customer interactions
- Collaborate with team members and other departments to enhance service quality
- Stay informed about product offerings and company policies to assist customers accurately
- Fluency in Spanish and English, both written and spoken
- Previous experience in customer service is highly desirable
- Strong communication and interpersonal skills
- Outstanding problem-solving abilities and a customer-focused mindset
- Able to manage multiple tasks and prioritize effectively
- Detail-oriented with a commitment to high-quality service
- Proficient in using computer systems and customer service applications
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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