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WikipediaSelint Aviation - Executive Search
Barcelona, ES
Head of Customer Experience
Selint Aviation - Executive Search · Barcelona, ES
REST
Mission Statement:
Define, design, and implement the long-term vision and strategy for customer experience across all physical and digital touchpoints of the company, ensuring seamless, personalised, and consistent interactions aligned with customer expectations and satisfaction goals, with the aim of improving retention, enhancing brand reputation, and contributing to the airline’s long-term growth and success.
Responsibilities/ Accountabilities:
- Lead Develop and implement a customer experience strategy that enhances passenger satisfaction across all touchpoints, from booking to post-flight.
- Deliver a cohesive, customer-focused approach that ensures passengers enjoy a seamless and satisfying journey from start to finish.
- Ensure consistency across the customer journey by overseeing and aligning experiences across digital platforms, check-in, boarding, in-flight, and post-flight services.
- Provide a seamless, personalised, and consistent journey for all customers, meeting and exceeding their expectations.
- Champion a customer-centric culture by promoting a company-wide focus on customer experience and prioritizing customer satisfaction at all organisational levels.
- Foster a culture where employees at every level are committed to delivering an exceptional customer experience.
- Design the strategy for aircraft interiors, set SLAs, and manage governance processes with maintenance to ensure aircraft standards meet customer expectations.
- Provide well-maintained, comfortable, and aesthetically pleasing aircraft interiors that align with customer needs and enhance satisfaction.
- Design the ground experience by partnering with the ground team, commercial teams, and service providers to ensure services meet customer expectations, revenue targets, and operational deliverability.
- Create a seamless and efficient ground experience that satisfies customers, supports commercial goals, and integrates effectively with digital and frontline teams.
- Design the in-flight experience by collaborating with cabin crew and service providers to meet customer expectations, revenue targets, and operational feasibility.
- Provide a memorable and high-quality in-flight experience that balances passenger satisfaction and commercial objectives.
- Develop customer standards, SLAs, and training programs to equip staff, from frontline employees to management, with the skills to deliver exceptional customer service.
- Ensure all employees are aligned and empowered to uphold high standards of customer experience across all touchpoints.
- Leverage technology and drive the adoption of innovative tools and systems, including AI, throughout the customer journey.
- Enhance the efficiency, personalisation, and quality of customer interactions by integrating advanced technological solutions.
- Ensure regulatory compliance by aligning customer experience practices with aviation industry regulations and standards, including food safety.
- Maintain compliance with all regulatory requirements, safeguarding customer trust and operational integrity.
- Design the customer experience response for emergencies, including checklists, processes, and procedures, and provide support during emergency situations.
- Ensure a prepared and efficient response to emergencies that prioritises customer safety, support, and satisfaction during critical incidents.
- Organize and manage the team, promoting their development, teamwork and communication, between their collaborators and the rest of the Company.
- Make the department managed a better place to work.
- Perform any other responsibility or function that is assigned inherent to the job.
- Fulfill the mission of the job if it is in the employee ́s hand.
Main Relationships:
- Cabin Crew: To ensure the in-flight experience aligns with customer expectations, revenue targets, and operational feasibility by collaborating on service delivery, training, and performance.
- Ground Operations: To design and implement seamless ground experiences by coordinating with ground teams to meet customer satisfaction goals and operational standards.
- Commercial: To align customer experience strategies with revenue objectives and brand positioning, ensuring a balanced focus on satisfaction and profitability.
- IT: To leverage technology and implement innovative tools, such as AI, to enhance personalisation, efficiency, and customer satisfaction across all touchpoints.
- Maintenance: To manage aircraft interior standards and governance processes, ensuring that cabin conditions meet customer expectations and safety requirements.
- All Customer Areas: To foster consistency and alignment across all customer-facing departments, ensuring a cohesive approach to delivering an exceptional customer journey.
- Inflight Retail Suppliers: To design and optimise the in-flight retail offering, ensuring it meets customer preferences, enhances satisfaction, and contributes to revenue generation.
- Ground Agents: To ensure ground services are delivered to the expected standards, meeting customer needs while supporting operational efficiency and satisfaction goals.
- Airports: To collaborate on providing a seamless and positive customer experience during airport interactions, including check-in, boarding, and baggage handling.
Requirements:
- Advanced degree in business administration, customer experience management, or a related field. (Preferred)
- Comprehensive understanding of business operations and customer-centric procedures.
- Expertise in customer experience strategies and tools, including the integration of innovative technologies such as AI across the customer journey.
- Strong knowledge of regulatory compliance standards within the aviation industry, including food safety and emergency response protocols.
- Familiarity with the complexities of physical and digital customer touchpoints, ensuring alignment and consistency.
- Understanding of service level agreements (SLAs), training program development, and governance processes for customer service excellence.
- Proven results in leading and transforming customer experience within an airline.
- Extensive experience in leadership roles focused on customer experience, with a
- strong preference for experience in the airline industry.
- Experience in managing cross-functional teams and implementing strategic initiatives.
- Demonstrated success in designing and implementing end-to-end customer journey strategies that enhance satisfaction, retention, and revenue growth.
- Experience collaborating with internal teams such as Cabin Crew, Ground Operations, IT, Maintenance, and Commercial to achieve seamless customer experiences.
- Proven ability to engage and align external stakeholders, including inflight retail suppliers, ground agents, and airports, to deliver high-quality customer interactions.
- Hands-on involvement in addressing and resolving customer pain points, supported by analytical and creative problem-solving approaches.
- Experience in risk analysis and assessment, ensuring robust responses to operational challenges and emergencies.
Marketing Manager
6 de marçOakridge International School, Bengaluru
Madrid, ES
Marketing Manager
Oakridge International School, Bengaluru · Madrid, ES
REST
Date: 5 Mar 2025
Location:
Madrid, ES
Job ID: 5131
School: International College Spain
Company: Nord Anglia Education
We are seeking an experienced and strategic Marketing Manager to lead our marketing efforts and elevate the brand presence of International College Spain in the educational sector.
As part of our dynamic team, this role provides the opportunity to develop and implement innovative marketing strategies that engage diverse audiences and reinforce our position as a leading international school in Spain.
The successful candidate will bring extensive experience in digital marketing, brand management, and communication strategy. A background in international education or a global market perspective is highly advantageous. We seek a creative, results-oriented professional with excellent storytelling skills and a strong passion for audience engagement.
While knowledge of Spanish is not a requirement for this role, we offer complimentary Spanish lessons to all staff interested in learning.
THE SCHOOL
International College Spain is an international community school that is committed to providing every child with all they need to be successful in the futures.
The school was founded in 1980 by the late entrepreneur and philanthropist, Manouchehr Farhangi, and has grown to become one of the leading international IB Continuum schools in Europe.
One of the first schools in the world to provide all three IB programmes, our staff have a wealth of IB experience and knowledge leading not only to outstanding academic results but also to producing students who make a difference in the world. Our commitment to an IB education is reflected in the wealth of IBEN educators and IB trained staff at our school.
Our students come to us from over 70 different nations and our staff from over 30.
At ICS, we are dedicated to fostering a culture of diversity, equity, and inclusion. We are committed to promoting gender equality in all aspects of our operations, from recruitment and development to leadership opportunities and beyond.
Job Description
Please click on the following link to access the Job Description:. Marketing Manager _ Job Description
NORD ANGLIA EDUCATION
The school is part of Nord Anglia Education which brings a variety of advantages and enables us to collaborate with other students, teachers and schools within the group, as well as with prestigious institutions like Juilliard and MIT.
Our teachers have access to the most comprehensive Professional Development opportunities available to international teachers through Nord Anglia University, our Core 7 Leadership Programme and our tailor made Masters Degree at King´s University, London.
MADRID
Madrid is a stunning and beautiful capital city, in the heart of Spain. Frequently voted one of the best places to live in Europe, it is a city renowned for its culture, history and architecture. The city has a vibrant nightlife filled with traditional and modern bars and restaurants from around the world. Just outside Madrid are the beautiful Guadarrama mountain range and many historical places of interest such as Segovia, Toledo and El Escorial. Madrid is regarded as one of the most tolerant and welcoming cities in the world. Its central location makes Madrid also the perfect place to explore the rest of Spain with its amazing beaches, impressive mountain ranges and historical cities such as Barcelona, Sevilla or Granada.
Java Software Engineer
6 de marçWebfleet
Barcelona, ES
Java Software Engineer
Webfleet · Barcelona, ES
Java Agile TSQL Docker REST DevOps Spring Kafka Office
Here´s a little taste of your challenge:
The successful candidate will become part of an agile cross-functional team of highly skilled and motivated engineers. Together with this team and in collaboration with other teams in our engineering organization, you will:
- Discuss, define, and develop enhancement and adaptions of existing products and new products and services.
- Create solution designs for and deliver complete functionalities.
- Work in a technically complex and sensitive environment, requiring you to build relevant functional knowledge about the products and technical knowledge about the platform´s stack and architecture.
- Keep a keen eye on application performance, operability, robustness, monitoring and failure resilience, data privacy, and the security of individual services and the whole system.
- Take holistic responsibility, including ongoing functional and performance improvements, bug fixing and issue solving on the production instances of your applications, test automation, and necessary configuration and data changes.
- Be involved in enabling and rolling out a solution to drive the business of large or enterprise partners and customers on various levels.
- Apply agile methods to organize your and your team´s work, make your planning and team performance transparent, and manage your stakeholders.
Who are you?
You feel passion for software engineering, building products, tweaking systems, and have a "getting things done" attitude. Also, it will be of great help if you have as many as possible of the below:- A degree in computer science, a related field, or equivalent experience.
- Experience with Java and Spring Boot are mandatory.
- Experience with at least one or ideally some of the following languages, technologies or principles: SQL, REST APIs, Kafka and let´s not forget data structures, separation of concerns, complex distributed systems, message-driven architectures, enterprise integration patterns.
- Great communication skills, holistic and systemic thinking, goal-orientation, quality-focus, versatile problem-solving skills, an open mind as well as at least 2 years of experience in commercial software development.
- Fluency in English (written and spoken).
- Knowledge in Docker, K8s, and willingness to work in a DevOps culture is a plus!
- A desire to work as part of an international organization and cooperate with other software engineers, system engineers, architects, product owners and external partners across multiple locations.
What can you expect? - You will join an international team of technically highly skilled and engaged engineers.
- You will embark on an adventure in product engineering within a growing and changing business. Our product and engineering teams are based in five different European locations, and our standard business language is English.
- Our engineering culture is built upon the values of the agile manifesto. We strive to enable our teams to become highly productive and autonomous and empower individuals to become their own best selves.
- For us, engineering has a lot to do with ingenuity. We see engineers as creative problem solvers who enjoy going full-cycle: from problem definition through problem-solving and implementation to solution validation and delivery to users.
- We value attitudes such as proactive problem solving, open-mindedness, a good balance of long-term and short-term thinking, friendly professionalism, walking the talk, taking ownership, and leading your topic or domain.
- We value steady professionals who are looking to build their careers with us. We prefer to develop and promote our leaders from within, creating various opportunities for professional development and career advancement. We provide a technical and a more organizational career track and opportunities to try both if you are not sure.
- Expect projects and topics you work on to change fast at times. Expect to be fully responsible for your work and products. This includes all functional and non-functional aspects. Our product engineering teams perform necessary maintenance and technology upgrades for their products and components and are expected to contribute to our scalability and technology road-map.
Let´s not forget the good stuff!- Working from home up to 3 days a week.
- 500 euros gross to set up your home office and additional monthly home office allowance
- Chance to work abroad for 40 working days per year
- Birthday off and volunteering time off.
- Additional health and dental insurance.
- 100% employer funded pension scheme.
- Lunch, childcare or transportation vouchers.
- Unlimited access to LinkedIn Learning.
- Access to Gofluent platform to learn new languages.
- Free access to CALM (top mental health app).
- Employee Assistance Program.
- Discount on Bridgestone tyres.
- Plenty of formal training for new joiners + access to LinkedIn Learning
- Once you have earned the merits to warrant it, there will be the opportunity to attend training and conferences on the company budget
- Performance reviews, personal development plans, and as much feedback as you want and can handle through regular 1:1 meetings
Full Stack Software Engineer
6 de marçWebfleet
Barcelona, ES
Full Stack Software Engineer
Webfleet · Barcelona, ES
React Javascript Java Python Agile CSS TSQL HTML Docker REST Oracle Groovy Sass DevOps Spring Redux Kafka Office
We are looking for Full Stack Software Engineer (Hybrid based in Barcelona, Spain) with solid foundations in our frontend technologies (JavaScript, React, Redux, HTML5, CSS3, and SASS) and relevant experience in one or many of our backend stack (Java, Spring, Oracle, Kafka, Docker, K8s).
You will be joining a team that will focus on creating new products and adaptations into the Electric Vehicles domain.
Here´s a little taste of your challenge:
The successful candidate will become part of an agile cross-functional team of highly skilled and motivated engineers. Together with this team and in collaboration with other teams in our engineering organization, you will:
- Discuss, define, and develop enhancement and adaptions of existing products and new products and services.
- Create solution designs for and deliver complete functionalities from backend to frontend.
- Work in a technically complex and sensitive environment, requiring you to build relevant functional knowledge about the products and technical knowledge about the platform´s stack and architecture.
- Keep a keen eye on application performance, operability, robustness, monitoring and failure resilience, data privacy, and the security of individual services and the whole system.
- Take holistic responsibility, including ongoing functional and performance improvements, bug fixing and issue solving on the production instances of your applications, test automation, and necessary configuration and data changes.
- Be involved in enabling and rolling out a solution to drive the business of large or enterprise partners and customers on various levels.
- Apply agile methods to organize your and your team´s work, make your planning and team performance transparent, and manage your stakeholders.
Who are you?
You feel passion for software engineering, building products, tweaking systems, and have a "getting things done" attitude. Also, it will be of great help if you have as many as possible of the below:
- A degree in computer science, a related field, or equivalent experience.
- Experience with Java, Spring Boot and React are mandatory.
- Experience with at least one or ideally some of the following languages, technologies or principles: SQL, REST APIs, Kafka, JavaScript, HTML5, CSS3, scripting languages as Python or Groovy, and let´s not forget data structures, separation of concerns, complex distributed systems, message-driven architectures, enterprise integration patterns.
- Great communication skills, holistic and systemic thinking, goal-orientation, quality-focus, versatile problem-solving skills, an open mind as well as at least 2 years of experience in commercial software development.
- Good foundations of UX and graphic design.
- Fluency in English (written and spoken).
- Knowledge in Docker, K8s, and willingness to work in a DevOps culture is a plus!
- A desire to work as part of an international organization and cooperate with other software engineers, system engineers, architects, product owners and external partners across multiple locations.
What can you expect?
- You will join an international team of technically highly skilled and engaged engineers.
- You will embark on an adventure in product engineering within a growing and changing business. Our product and engineering teams are based in five different European locations, and our standard business language is English.
- Our engineering culture is built upon the values of the agile manifesto. We strive to enable our teams to become highly productive and autonomous and empower individuals to become their own best selves.
- For us, engineering has a lot to do with ingenuity. We see engineers as creative problem solvers who enjoy going full-cycle: from problem definition through problem-solving and implementation to solution validation and delivery to users.
- We value attitudes such as proactive problem solving, open-mindedness, a good balance of long-term and short-term thinking, friendly professionalism, walking the talk, taking ownership, and leading your topic or domain.
- We value steady professionals who are looking to build their careers with us. We prefer to develop and promote our leaders from within, creating various opportunities for professional development and career advancement. We provide a technical and a more organizational career track and opportunities to try both if you are not sure.
- Expect projects and topics you work on to change fast at times. Expect to be fully responsible for your work and products. This includes all functional and non-functional aspects. Our product engineering teams perform necessary maintenance and technology upgrades for their products and components and are expected to contribute to our scalability and technology road-map.
Let´s not forget the good stuff!
- Competitive salary
- Benefits package in addition to the salary:
- Private health insurance (including children and partners)
- Pension Plan
- Lunch vouchers + free coffee and fruit at the office
- 500 euros gross to set up your home office
- Flexible working model (3 days working from home per week)
- Birthday off
- The office is equipped with a terrace, a table tennis table, and foosball
- Plenty of formal training for new joiners + access to LinkedIn Learning
- Once you have earned the merits to warrant it, there will be the opportunity to attend training and conferences on the company budget
- Performance reviews, personal development plans, and as much feedback as you want and can handle through regular 1:1 meetings
Big Data Software Engineer
6 de marçWebfleet
Barcelona, ES
Big Data Software Engineer
Webfleet · Barcelona, ES
React Javascript C# Java Python Agile CSS TSQL HTML Azure Cloud Coumputing REST Groovy Spring Kafka Spark Big Data Office
Are you the brightest Java Software Engineer you can think of? At Webfleet Solutions we are looking for Versatile Software Engineers (Based in Barcelona, Spain) with solid foundations in one or more of the technologies of our stack (Databricks, Spark, Python, Java / JEE ) and a lot of drive and mental flexibility to learn a lot about the rest of it to join our new team in Amsterdam.
If you think of yourself as "T-Shaped" or consider becoming it, you have the profile and personality that we are looking for! Be part of an agile cross-functional team that works on data products and solutions, APIs, integrations with back-office systems and customer backends. The code base consists mainly of Python, Java and will be operated in a cloud environment such as MS Azure.
Here´s a little taste of your challenge:
Our software engineers design for quality and reuse, componentization, resilience, and multi-threading, and at the same time you should be willing to get your hands dirty and dive deep into all any kind of problem that comes your way.
- Create solution designs for and deliver complete sets of functionalities from backend to frontend. The key technical focus of the role will be more on the backend but depending on project requirements you also step into other technical areas;
- Work in a technically complex and sensitive environment, which will require you to build relevant functional knowledge about the products, technical knowledge about the platform´s stack and architecture;
- Keep a keen eye on application performance, operability, robustness, monitoring and failure resilience, data privacy and the security of individual services and the whole system;
- Agree the technical implementation with involved component owners and estimate its work effort;
- Implement, test and demonstrate new product features in an agile process;
- Develop complete sets of functionalities including the backend and user interfaces;
- Work on further usability, performance improvements or quality assurance, including bug fixes and test automation.
What do we expect from you?
To make a successful start in the Webfleet Solutions product engineering organization it will definitely help if you have a passion for software engineering, building products and tweaking systems.
The most important qualification that will make you successful in the longer term, is to have a "getting things done" attitude. No matter whether it is to implement a new feature, fix a bug in production, extract some data and deliver it to customer support, change system configurations, solving problems together with 3rd parties and system partners, you tackle the problem and resolve it. Also, it will be of great help if you have as many as possible of the below:
- Fluency in English (written and spoken);
- A degree in computer science, a related field, or equivalent experience;
- Hands-on experience with big data processing and orchestration tools such as Azure Data Factory (ADF), and distributed data processing platforms like Databricks and Spark, with the ability to optimize complex data pipelines for performance, scalability, and resilience;
- Understanding of ETL, Delta Lake, distributed systems, and enterprise integration patterns;
- A desire to work as part of an international organization and cooperate with other software engineers, system engineers, architects, product owners and external partners across multiple locations;
- Great communication skills, holistic and systemic thinking, goal-orientation, quality-focus, versatile problem-solving skills, an open mind as well as at least 6 years of experience in commercial software development;
- Experience with at least one or ideally some of the following languages, technologies or principles: Databricks, Kafka, Java, Spring, SQL, REST, JavaScript, React, HTML5, CSS3, scripting languages as Python or Groovy, C/C++ or C#, and let´s not forget data structures, separation of concerns, complex distributed systems, message-driven architectures, enterprise integration patterns;
What can you expect?
- An adventure in software product development within a rapidly growing company. A business unit of a globally renowned brand and various opportunities for your professional development.
- Being part of a team of expert developers and contributing in building and adapting technology for the Webfleet Solutions Service Platform.
- Brilliant minds. Learn from your colleagues - pioneers and experts who are changing the world.
- Different cultures. Our colleagues come from all over the world, with 55 nationalities and counting.
Let´s not forget the good stuff!
- Competitive salary.
- 500 euros gross to set up your home office.
- Chance to work abroad for 40 working days per year.
- Birthday off and volunteering time off.
- Additional health and dental insurance (Including children and partners).
- 100% employer funded pension scheme.
- Lunch or childcare vouchers.
- Free English and Spanish lessons.
- Employee Assistance Program.
- Flexible working model.
- Plenty of formal training for new joiners + access to LinkedIn Learning.
- Once you have earned the merits to warrant it, there will be opportunity to attend trainings and conferences on company budget.
- Annual performance reviews, personal development plans, and as much feedback as you want and can handle through regular 1:1 meeting.
Senior Android Engineer
6 de marçWelltech
Senior Android Engineer
Welltech · Madrid, ES
Teletreball API Kotlin Android REST TDD Retrofit
Who Are We?
Welcome to Welltech-where health meets innovation! As a global leader in Health & Fitness industry, we´ve crossed over 200 million installs with five life-changing apps, all designed to boost well-being for millions. Our mission? To transform lives through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys-all powered by a diverse team of over 700 passionate professionals with presence across 5 hubs.
Why Welltech? Imagine joining a team where your impact on global health and wellness is felt daily. At Welltech, we strive to be proactive wellness partners for our users, while continually evolving ourselves.
About the team
We are the product and engineering team responsible for Yoga-Go. We help improve the health and wellbeing of millions of people around the world by providing them with the best environment to practice yoga and related soothing activities for both the body and mind, at home.
We are looking for a Senior Android Engineer who dreams of developing ambitious products that positively impact lives of millions of users and wants to be part of a team that builds apps in the Health & Fitness space
Key responsibilities:
- Shape and co-own codebase of a greenfield product as a member of a cross-functional product-engineering team
- Drive turning user needs into solutions end-to-end, from product discovery to supporting our code running in production
- Drive design and development of a greenfield mobile app, and contribute significantly to the system design of the overall product
- Be a trusted partner for product, design, data and other functions
- Support growth of your team and colleagues
- Work with and contribute to a modern technology stack: Kotlin, Kotlin Coroutines and Flow, Jetpack Compose and other Jetpack libs (Arch components, Navigation, DataStore, Room, Hilt, etc)
- Collaborate with other Engineers to constantly push the boundary of technical excellence across Android and beyond
- Implement cool ideas and have impact on millions of users in a customer-centric environment with high degree of ownership
Required skills:
- Proven impact building new and/or refactoring existing large scale customer-facing products
- Very strong product & business mindset. Proven ability to drive building of successful products working closely with Product Managers, Designers, Domain experts
- Relevant experience in Android development in companies that required a strong product mindset
- Ability to choose the right tool for each challenge, learn new tools and technologies
- Ability to manage risks, trade-offs and propose efficient solutions
- Strong advocate of design for testability, automated tests, shift left and willingness to work in an environment where engineers own the quality end-to-end
- Ability to learn fast, collaborate cross-functionally and communicate effectively
- Great understanding of object-oriented, functional and declarative paradigms, design patterns and architectures such as MVVM/MVI, DI
- Strong experience with Jetpack Compose and composable, modular UI architectures in general
- Strong experience with Android Jetpack (Any of: Arch components, Compose, Navigation, Room, Hilt, WorkManager)
- Experience building complex, dynamic, and interactive UIs
- Strong ability to craft clean, maintainable code
- Strong ability to design for reliability and scalability
- Strong grasp of Kotlin Coroutines and Kotlin in general
- Experience with Rest API, Retrofit
- Experience implementing and advocating for methodologies that allow fast iterations and maximise developer productivity, such as eXtreme Programming, Trunk Based Development, CI/CD mindset, BDD, TDD
- Strong advocate of technical patterns and solutions that optimise for pace of experimentation (e.g. backend-driven UI architecture, modularization, high cohesion/low coupling)
- Great command of English
Nice to have:
- Knowledge of libraries, tools and approaches for building beautiful animations: MotionLayout, Lottie, Jetpack Compose animations etc
- Experience with backend development
- Experience with data and/or multimedia
Candidate journey: : ⭕ Recruiter call ----> ⭕ Skills assessment-----> ⭕ Meet the hiring manager
Why You´ll Love Being Part of Welltech:
- Grow Together: Join a culture that champions both personal and professional growth. Here, you´ll thrive as we learn, evolve, and succeed together.
- Lead by Example: No matter your role, your leadership matters. Every team member is empowered to inspire and make an impact.
- Results-Driven: We´re all about achieving meaningful outcomes. It´s not just about the effort, but the difference we make every day.
- We Are Well-Makers: Be part of a movement that´s creating a healthier, happier world. Together, we make well-being a reality!
Le Collectionist
Eivissa, ES
Local Operations Manager Assistant (M/W/X) - Internship - Ibiza (Spain)
Le Collectionist · Eivissa, ES
REST
Since 2014, we have been transforming holiday home rentals into exceptional experiences, combining the world's most beautiful properties with unparalleled service.
In both iconic and unexpected destinations, we find the perfect home for each of our travelers. We prepare, shape, and customize each stay to create a fully tailored experience.
In doing so, we set a new standard in the luxury rental market, building a lasting relationship of trust with our clients.
Our teams are the central ingredient of our success. They design and craft each journey as a unique project. Our local teams travel the world to select the most remarkable homes, ensuring an unmatched welcome and service at each destination.
Avantages
- Tickets restaurants
Role
As a local operations manager assistant within the Concierge & Stay team, you will play a supportive role in managing and assisting our clients on-site with property and concierge requests. You will assist the team in welcoming our international clients across various rental properties, ensuring the standards of the Le Collectionist brand are upheld. Working closely with the Pre Arrival team, you will help consolidate a network of local partners to offer the highest quality services and experiences to our clients.
Objectives
Preparation Before Stays
- Participate in property visits for upcoming client arrivals and update profiles
- Support the Pre Arrival team in gathering the necessary information for stay preparations.
- Assist in updating property information in internal tools.
- Contribute to property preparations (groceries, gifts, equipment) for client arrivals.
- Assist the team in contacting clients before their arrival.
- Welcome clients alongside the team, ensuring the villa is ready and in excellent condition.
- Participate in villa introductions and orient clients on amenities.
- Be available to support any concierge requests or service modifications.
- Observe and learn procedures for payment management and processing.
- Assist the team with a smooth check-out and help inspect the property in the presence of clients.
- Contribute to documenting final observations and any damages.
- Help with billing and payment follow-up in collaboration with the Pre Arrival team.
- Support the team with invoicing and payment collection in collaboration with the Pre Arrival team.
- Document observations regarding the condition of properties after client stays.
Our on-site presence and industry standards require work on Saturdays and Sundays (hospitality model), especially during the high season. Work is organized on a rotation basis with the rest of the on-site team, and overtime can be compensated with time off.
Perks
🎂 1 day off for your birthday
🍽️ Meal vouchers worth 8€ (50% employer contribution / 50% employee contribution)
💻 Laptop (Mac)
📱A business cell phone
🚀 Year-round events
- Currently pursuing studies in hospitality, tourism, business school, or a related field.
- Awareness of the luxury and hospitality sector.
- Valid driver’s license.
- Interest in similar roles (villa management, concierge services).
- Knowledge of the destination and its ecosystem, or a willingness to learn.
- Bilingual in English; Spanish and French are a plus.
- Organized, meticulous, and detail-oriented.
- Autonomous, with strong interpersonal skills.
- Excellent written and verbal communication skills to build strong relationships with clients and partners.
- Customer-focused, with an ability to build rapport easily.
- Able to multitask and adapt to a fast-paced, demanding environment.
Programadores React.JS
5 de marçSeltime SL
Programadores React.JS
Seltime SL · Madrid, ES
Teletreball React Javascript API Java Agile CSS Bootstrap Scrum HTML Docker Git REST Jira TypeScript Vue.js Drupal Redux
SELTIME compañía española en proceso de expansión líder en dar soluciones tecnológicas específicas a cada cliente y un trato personalizado a nuestros profesionales.
Selecciona Programadores con experiencia superior a 3 años para incorporación a proyectos de carácter estable dentro de nuestra compañía
Se requieren profesionales que aporten experiencia profesional en el siguiente entorno tecnológico
- React.JS Next.js Redux React Router ReactQuery Zustand etc
- HTML CSS JavaScript TypeScript Bootstrap
- Control de versiones con GIT GitLab Bitbucket....
- Contenedores Docker
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Hostess
5 de març7Pines Resort Ibiza
Eivissa, ES
Hostess
7Pines Resort Ibiza · Eivissa, ES
REST
Buscamos:
El trabajo de Hostess se ejecuta satisfactoriamente cuando:
- Se proporciona un servicio profesional, eficiente y flexible siguiendo estándares y valores de 7Pines Resort Ibiza.
- Todas las funciones y tareas requeridas en el punto de venta se realizan de manera correcta.
- Se cumple con las normas de salud e higiene (APPCC).
- Se siguen las políticas de ahorro de energía y material y se reciclan los residuos generados.
- Se mantiene una buena comunicación con todos los compañeros del propio equipo y de otros departamentos en cuanto a los asuntos que puedan afectar de algún modo a la operativa del hotel y el bienestar de los clientes.
Encontrarás:
- Facilidades operativas en el día a día como transporte al hotel, facilidades de alojamiento, comidas en el turno de trabajo, lavado de uniformes…
- Excelente ambiente de trabajo con un gran equipo unido y comprometido del que formar parte.
- Oportunidades de carrera y crecimiento a nivel interno e internacional.
- Mentalidad abierta a nuevas ideas y formas de trabajo.
- Estabilidad laboral, horario turno rotativo.
- Herramientas innovadoras para el desempeño de tus labores y las de tu equipo.
- Salario competitivo (fijo + variable).
The Hostess job is executed satisfactorily when:
- A courteous, professional and efficient service is provided at all times following 7Pines Resort Ibiza standards and values.
- All duties and tasks required at the outlet are performed in a well manner.
- Health and hygiene standards (HACCP) are complied.
- Energy and material saving policies are followed and waste generated is recycled.
- Good communication is maintained with all colleagues in the team and other departments regarding issues that may affect the hotel's operations and the well-being of guests.
What you will find:
- Day-to-day operational advantages such as transport to the hotel, accommodation support, meals on shift, uniform laundering...
- Excellent working environment with a great, close-knit, and committed team to be part of.
- Career and growth opportunities internally and internationally.
- Open-mindedness to new ideas and ways of working.
- Job stability, rotative schedules.
- Innovative tools to help you and your team perform their jobs.
- Competitive salary (fixed + variable).
Requisitos:
La persona que buscamos debe tener las siguientes cualidades:
- Conocimientos o formación relacionados con la posición.
- Mentalidad abierta, ciudadanía europea.
- Alta orientación al servicio, al cliente y a la consecución de resultados.
- Hablar español e inglés. Cualquier otro idioma se considera un plus.
- Conocimientos y experiencia en hoteles de 5 estrellas/lujo.
- Habilidad para trabajar en equipo y de forma autónoma.
- Ser dinámico, innovador, pragmático.
The person we are looking for, must have the following qualities:
- Studies and experience related to the position.
- Open minded, European citizenship.
- Highly service, customer and results oriented.
- Speak Spanish and English. Any other language is considered a plus.
- Knowledge and experience in 5 star/luxury hotels.
- Ability to work in a team and autonomously.
- Dynamic, innovative, pragmatic.