Ofertes d'ocupació a Energy Nordic

• Nivell d'experiència---
• Tipus de contracteConsultor
• Publicada1 de març

Energy Nordic is actively seeking a full-time Customer Service agent to join our dynamic team. If you are a highly motivated individual with excellent organizational and communication skills, we want to hear from you!

• Proficiency in Danish, Swedish, or Norwegian to support our expanding customer base in these languages.

Don't miss this opportunity to become part of a thriving team! Apply now by sending your resume highlighting your relevant experience.

Energy Nordic is an equal-opportunity employer and welcomes diversity in the workplace.

• Manage large amounts of incoming phone calls and emails


• Identify and assess customers’ needs to achieve satisfaction


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Provide accurate, valid, and complete information by using the right methods/tools


• Meet personal/customer service team targets and call-handling quotas


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution


• Keep records of customer interactions, process customer accounts, and file documents


• Follow communication procedures, guidelines, and policies


• Take the extra mile to engage customers

• Experience in customer service is an advantage


• Fluent English is a must – written and verbal


• Scandinavian language.


• Eager to learn with excellent communication skills


• Ability to work in a team in a busy environment

We support you with all the necessary training and support, as well as opportunities for growth in other positions within the company.

Spanish type contract.