Ofertes d'ocupació a Four Seasons Hotels and Resorts

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada20 de gen.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.

Key Responsabilities

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.
• Oversee the In Room Dining team.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• The ability to work closely with the In Room Dining management team and Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Observe the physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
  
  

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada20 de gen.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

Key Responsibilities

• Provide exceptional service to guests by taking orders and delivering food and beverages.
• Ensure timely and accurate order delivery while maintaining a high level of professionalism.
• Assist guests with menu selections and accommodate special requests.
• Maintain cleanliness and organization of the equipment and service areas.
• Address guest inquiries and concerns promptly to enhance their experience.
  
  

• Excellent communication skills: Ability to interact professionally and warmly with guests, ensuring clear and polite communication.
• Customer-focused mindset: A passion for delivering high-quality service, anticipating guest needs, and ensuring a memorable dining experience.
• Attention to detail: Keen awareness of guests' preferences, dietary restrictions, and order accuracy to provide personalized service.
• Knowledge of food and beverages: Familiarity with menu items, wine pairings, and cocktail offerings to assist guests in making informed choices.
• Strong multitasking abilities: Capable of managing multiple tables efficiently while maintaining high standards of service.
• Team player: Able to collaborate well with kitchen staff, bartenders, and fellow servers to ensure smooth service operations.
• Time management skills: Efficient in prioritizing tasks and ensuring timely delivery of food and beverages.
• Professional appearance and demeanor: Presentable, with good hygiene and a friendly, approachable attitude.
• Ability to handle pressure: Able to remain calm and composed during busy service hours, managing difficult situations with grace.
• Previous experience in a fine dining or luxury environment: Experience in a similar setting, with knowledge of high-end service standards, is highly desirable.
  
  

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada20 de gen.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

Key Responsibilities

• Provide personalized guest services, including reservations, recommendations, and information about local attractions.
• Assist guests with transportation arrangements, event bookings, and special requests.
• Maintain up-to-date knowledge of the property, amenities, and surrounding areas to offer accurate information.
• Handle guest inquiries and complaints promptly, ensuring a positive experience.
• Collaborate with other departments to fulfill guest needs and enhance overall satisfaction.
  
  

• Exceptional Customer Service Skills: A strong ability to anticipate and fulfill guest needs with a friendly and welcoming demeanor.
• Local Knowledge: Extensive knowledge of the local area, including attractions, restaurants, entertainment, and events, to provide guests with valuable recommendations.
• Excellent Communication Skills: Proficient in both verbal and written communication, ensuring clear and effective interactions with guests, staff, and external partners.
• Problem-Solving Skills: Ability to think quickly and creatively to resolve guest inquiries or issues efficiently and effectively.
• Multitasking Ability: Capable of handling multiple requests and tasks simultaneously without compromising service quality.
• Attention to Detail: A keen eye for details to ensure accuracy in bookings, reservations, and special requests.
• Professionalism and Discretion: Maintains a high level of professionalism and confidentiality when dealing with sensitive guest information.
• Strong Networking Skills: Ability to build and maintain relationships with local businesses and service providers to facilitate guest requests.
• Technological Proficiency: Familiarity with hotel management systems and reservation platforms to manage guest requests and bookings efficiently.
• Flexibility and Adaptability: Willingness to work flexible hours, including weekends and holidays, to accommodate guest needs.
• Cultural Awareness: Understanding of diverse cultures and customs to provide personalized service to international guests.
• Sales and Upselling Skills: Ability to promote hotel services and local experiences effectively, enhancing revenue opportunities for the property.
• Team Collaboration: Works well with other departments, such as front desk, housekeeping, and food & beverage, to ensure a seamless guest experience.
• Positive Attitude: Maintains an enthusiastic and upbeat demeanor, creating a welcoming environment for guests.
• Commitment to Excellence: A genuine desire to exceed guest expectations and contribute to creating memorable experiences during their stay.
  
  

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada20 de gen.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

Key Responsibilities

• Create personalized experiences for guests by understanding their preferences and needs.
• Provide information about hotel amenities, services, and local attractions to enhance guest satisfaction.
• Assist with reservations, special requests, and event planning to ensure memorable stays.
• Respond to guest inquiries and feedback, resolving issues promptly and effectively.
• Collaborate with various departments to deliver exceptional service and create unforgettable experiences.
  
  

• Exceptional Communication Skills: Ability to interact clearly and courteously with guests, ensuring their needs and preferences are understood and addressed.
• Guest-Centric Mindset: A strong passion for hospitality and delivering personalized, memorable experiences to guests.
• Problem-Solving Abilities: Quick to think on their feet and resolve guest issues or complaints efficiently, ensuring high levels of guest satisfaction.
• Attention to Detail: A keen eye for details to anticipate guest needs, remember preferences, and provide tailored recommendations.
• Organizational Skills: Able to manage multiple guest requests, reservations, and service-related tasks effectively without sacrificing quality.
• Multitasking Ability: Can handle a variety of guest-related duties simultaneously, such as managing check-ins, booking reservations, or responding to inquiries.
• Professional Appearance and Demeanor: Presents themselves in a polished, professional manner, maintaining the brand image while engaging with guests.
• Team Collaboration: Works closely with other departments like concierge, housekeeping, and F&B to ensure seamless service and coordination for guests.
• Calm Under Pressure: Handles high-pressure situations, such as busy periods or challenging guest interactions, with poise and professionalism.
• Technological Proficiency: Familiar with hotel management systems and booking platforms to manage guest profiles, reservations, and requests.
• Local Knowledge: Familiar with the local area, including restaurants, attractions, and events, to provide guests with personalized recommendations.
• Multilingual Skills (preferred): Ability to communicate in multiple languages, enhancing service to international guests.
• Flexibility and Adaptability: Open to working flexible hours, including weekends and holidays, and adapting to guests' changing needs.
• Positive Attitude: Maintains a welcoming and enthusiastic demeanor, ensuring that all guests feel valued and appreciated.
• Commitment to Excellence: Strives to exceed guest expectations at every opportunity, enhancing the overall guest experience.
  
  

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada20 de gen.

Office Outlook

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

Key Responsibilities

• Greet and welcome guests upon arrival, providing a friendly and professional first impression.
• Handle check-ins and check-outs efficiently, ensuring accurate billing and payment processing.
• Answer phone calls and respond to inquiries regarding reservations, services, and hotel information.
• Maintain the front desk area, ensuring it is clean and organized at all times.
• Assist guests with requests and resolve any issues or concerns promptly to ensure a positive experience.
  
  

• Strong Customer Service Skills: A friendly and welcoming demeanor with a genuine desire to assist guests and meet their needs.
• Previous Hospitality Experience: Experience in a hotel or customer service role, preferably in a front desk or reception capacity.
• Excellent Communication Skills: Proficient in verbal and written communication, able to interact effectively with guests, team members, and management.
• Multitasking Abilities: Capability to handle multiple tasks simultaneously, including checking in/out guests, answering phone calls, and managing inquiries.
• Organizational Skills: Strong organizational abilities to manage reservations, maintain records, and ensure the front desk operates smoothly.
• Problem-Solving Skills: Ability to address guest complaints or issues promptly and efficiently, ensuring guest satisfaction.
• Attention to Detail: Meticulous in managing bookings, payment processing, and maintaining accurate guest records.
• Knowledge of Hotel Operations: Understanding of hotel policies, procedures, and services to provide accurate information to guests.
• Proficiency with Technology: Familiarity with property management systems (PMS) and other hotel software, as well as basic office equipment.
• Team Player: Ability to collaborate effectively with other departments to enhance guest experiences and ensure smooth operations.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, in a fast-paced environment.
• Professional Appearance: A polished and professional appearance, representing the hotel’s brand and values.
• Cultural Sensitivity: Awareness and respect for diverse cultures and backgrounds, ensuring all guests feel welcome and valued.
• Time Management Skills: Efficiently managing time to complete tasks and meet deadlines, especially during peak check-in and check-out periods.
• Positive Attitude: A positive and enthusiastic outlook, contributing to a friendly atmosphere at the front desk and throughout the hotel.
  
  

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada19 de gen.

Linux Office Excel PowerPoint Word

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

We are looking for an IT Intern with a passion for technology and the hospitality industry. The ideal candidate should be proactive, detail-oriented, and able to thrive in a fast-paced environment. Strong interpersonal skills are essential, as you will need to communicate technical issues clearly to non-technical team members. A solid understanding of hardware, software, networks, and information management systems is required. You should be comfortable multitasking and supporting various departments with their daily technological needs.

Requirements

• Solid knowledge of operating systems (Windows, macOS, Linux), networks, and computer hardware/software configuration.
• Familiarity with hardware and software technical support: maintenance, repair, and upgrade of devices such as computers, printers, and other tech equipment.
• Basic understanding of cybersecurity and data protection.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), and knowledge of collaboration tools such as Google Workspace.
• Experience with hospitality management software such as Property Management Systems (PMS), booking systems, and other platforms used in the hotel industry is a plus.
• Fluency in English and Spanish, both written and spoken.
• Strong problem-solving skills, teamwork orientation, and a solutions-driven attitude.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada19 de gen.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.

Key Responsibilities

• Maintain cleanliness and organization of the spa facilities, including treatment rooms, relaxation areas, and restrooms.
• Assist guests with check-in and check-out processes, providing information about spa services and amenities.
• Ensure that all spa supplies and amenities are stocked and replenished as needed.
• Provide exceptional customer service by addressing guest inquiries and needs promptly.
• Assist therapists and other staff as needed to enhance the overall guest experience.
  
  

• Customer Service Skills: Friendly, welcoming, and attentive to guest needs, ensuring a comfortable and pleasant experience in the spa.
• Attention to Detail: Ability to maintain the cleanliness and organization of all spa areas, including treatment rooms, locker rooms, relaxation areas, and common spaces.
• Physical Stamina: Able to stand and move around for long periods, as well as perform tasks such as cleaning and restocking supplies.
• Professional Appearance: Maintains a neat and professional demeanor in line with spa standards, contributing to the luxurious atmosphere.
• Communication Skills: Ability to interact with guests professionally, answer questions, provide information about spa services, and coordinate with spa therapists.
• Time Management: Effectively manages time to complete tasks efficiently, such as preparing treatment rooms, replenishing towels, and restocking amenities.
• Team Player: Works well with other spa team members to ensure smooth operations and provide an exceptional guest experience.
• Knowledge of Spa Services: Familiarity with the spa's offerings, enabling them to assist guests in making informed decisions about treatments or answering general questions.
• Hygiene Standards: Understands and follows strict hygiene and safety protocols to ensure the health and safety of guests and staff.
• Flexibility: Willing to work shifts that may include weekends, holidays, and evenings, as required by the spa’s schedule.
• Basic Problem-Solving Skills: Able to address minor guest concerns or operational issues and report more significant problems to supervisors.
• Enthusiasm for Wellness: Passion for the wellness industry and creating a serene environment that enhances the overall spa experience for guests.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada19 de gen.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

The Role of the Bell Attendant

The Bell Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. The Bell Attendant is stationed at the bell stand outside the hotel and greets each guest by name upon arrival and departure. The Bell Attendant transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage. The Bell Attendant also provides arriving guests with a hotel orientation.

Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and

picks up luggage from room upon departure, moving the luggage to storage or the Front

Drive. Maintains proper records of deliveries and pick-ups.

• Handles all guest interactions with the highest level of hospitality and professionalism,
  
  

• Greets all guest passing through lobby and offers them assistance.
• Comply with Four Seasons’ Work Rules and Standards of Conduct.
• Work harmoniously and professionally with co-workers and supervisors.
• Performs shoeshine service; picking up shoes from guest room, cleaning and polishing
  
  

• Performs errands for guests and the hotel that may require local travel off of the hotel
  
  

• Provides a high level of cleanliness in the lobby and luggage storage room.
• Assists guests at the Concierge Desk.
• Assisst with responsibilities and duties in the absence or heavy volume in the areas of Door
  
  

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada19 de gen.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.

The Role of Door Attendant: 

Four Seasons Hotel Madrid is looking for a Door Attendant to join our team. The Door Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. As the first and last impression of the hotel, this high profile department carries a special responsibility. The Door Attendant is stationed at the door stand outside the hotel and greets each guest by name upon arrival and departure. Also the Door Attendant loads and unloads all guest luggage from vehicles and assists guests with general inquiries about the hotel and the local area. Provides a high level of cleanliness in the lobby and luggage storage room.

Our Ideal Door Attendant

Our ideal Door Attendant should represent the brand through excellent grooming, a positive attitude and a warm welcoming smile. Strong interpersonal skills are paramount, as well as the ability to multitask, attention to detail and solve problems. Physical by nature this position requires standing for 8 hours, including under inclement weather, per shift and the ability to lift and push weight. Applicants are desired to have one year of experience in a Door Attendant position. The ideal candidate will have knowledge about the local area. It is required to have driving license. Must have the legal right to work in Spain and have fluency in English and Spanish.