Ofertes d'ocupació a Intrepid Travel

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Office

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

As General Manager, you will lead and manage our ground operations across Spain and Portugal. You will oversee daily operations to ensure exceptional service delivery and operational excellence, while developing and implementing long-term strategies to position Intrepid as a leader in sustainable adventure travel. In this role, you’ll drive sales growth, business development, and profitability across the region, while leading, motivating, and developing a high-performing and diverse team. You will enhance Intrepid’s brand presence in key markets, manage risk and incident responses to ensure compliance with safety protocols, and collaborate with the Regional General Manager, West Europe, and other General Managers across EMEA to achieve strategic goals.

This is a full-time, permanent position operating in a hybrid capacity out of our Valencia, Spain office 2/3 days per week.

To be successful in this role, you’ll need:

• Extensive experience managing ground operations, particularly in Spain and Portugal.
• Strong understanding of Destination Management Company (DMC) functions.
• Proven track record in mid to senior-level management, with General Manager experience preferred.
• High financial literacy and experience in commercial and strategic decision-making.
• Background in tourism or a related customer-focused, operational industry.
• Fluent Spanish language skills with excellent written and spoken English; proficiency in Portuguese is a desirable advantage.
• Advanced leadership and people management skills with the ability to inspire and motivate teams.
• Strategic vision with the ability to navigate uncertainty and drive change effectively.
• Exceptional communication and interpersonal skills, including active listening and tailoring communication styles to diverse audiences.
• A growth mindset and passion for continuous improvement and innovation.
  
  

• Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trip's
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 de gen.

Office

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

Intrepid Travel sets the gold standard for sustainable tourism. To create extraordinary travel experiences, we need exceptional leaders. That’s why we’re looking for a passionate and dynamic Operations Manager to lead our Italian adventures, delivering unforgettable journeys while ensuring smooth and profitable operations.

In this role, you’ll oversee our local trips, managing everything from the recruitment and training of Group Leaders to designing innovative itineraries that inspire our travellers. As a key player in shaping the future of Intrepid Country Office Italy, you’ll champion our commitment to Responsible Travel, driving sustainable tourism practices across the region.

You’ll ensure the success of our trips by monitoring performance, upholding safety standards, and fostering strong communication between on-ground teams and management. Your expertise in operations, leadership, and travel will make our Italian adventures truly extraordinary for both travellers and staff.

This is a full-time, permanent position, operating in a hybrid capacity from our Rome office. Some flexibility in work hours will be required due to the operational nature of the role.

Some of the experience you’ll bring with you may include:

• Proven experience in middle to senior-level operational management within the tourism industry, ideally across cultures or multiple locations, with a strong ability to embed and monitor policies and processes.
• Extensive travel experience in Europe, paired with in-depth knowledge of itineraries, destinations, and the adventure travel industry in Italy.
• Crisis management skills with a calm and responsible approach to ensuring the safety and well-being of others.
• Demonstrated expertise in people and team management, including training, leading remote teams, and understanding the qualities that make an exceptional Group Leader.
• Strong ability to implement, oversee, and action policies and processes effectively within the business.
• Exceptional organizational skills, attention to detail, and the ability to delegate effectively while managing operations within budget.
• Excellent written and verbal communication skills in Italian and in English, with additional languages being highly advantageous.
• Previous experience as a tour leader is an advantage.
  
  

• Flexible work options, such as work-from-home options and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trip's
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family