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11 de febr.Unlimitail
Madrid, ES
Customer Success Manager (Sales Operations)
Unlimitail · Madrid, ES
Join a leading retail media venture at the forefront of innovation!
Unlimitail is a joint venture between Carrefour and Publicis groups, with the aim of becoming the leader of the retail media market in Europe and LATAM. By combining the power of Carrefour Links' in-store and e-commerce assets and traffic with Publicis Citrus Ad by Epsilon's on-site and off-site retail media technologies, Unlimitail aims to become the leading retail media player in Continental Europe and South America for in-store and digital channels. In addition to our 32 partners, Unlimitail has a strong ambition and business plan to welcome many more retailers to its retail media platform.
Role Overview:
We are looking for a dynamic and detail-oriented Customer Success Manager (Sales Operations) to join our team and play a pivotal role in supporting one of our largest B2B clients. This position offers the opportunity to work closely with both our client and country teams, ensuring the seamless execution of campaigns while driving the growth of the retailer's advertising revenue.
Key Responsabilities:
Sales support:
- Translate client objectives and budgets into comprehensive and well-structured project plans, ensuring a smooth end-to-end (E2E) delivery of retail media campaigns,
- Analyze and interpret performance data and analytics to provide insightful guidance to country teams, suppliers, and brand partners, driving campaign success.
Campaign Execution & Operations:
- Handle campaign setup, oversee campaign implementation, and ensure trafficking accuracy,
- Monitor campaign performance and pacing, if necessary, provide campaign optimization recommendations,
- Deliver campaign results to clients in business language that addresses their objectives and incentivizes further sales.
Qualifications:
- 3 years of relevant work experience
- Strong sales and commercial skills, with a focus on achieving business objectives
- Planning and project management skills
- Experience in working effectively with partners of varying seniority
- Solid understanding of business and marketing strategies
- Excellent interpersonal communication skills
- Experience setting up and managing campaigns
- Working knowledge of retail, e-commerce, and digital industries
What We Offer:
🗺️ Work in a fast-paced, international, and innovative environment
👨💻 A flexible 2 days/week remote policy
🥐 Offices located in central Madrid
🍕 Enjoy a 6€/day meal voucher for each working day
Ready to make a big impact? Apply now and be part of our innovative journey!
Unlimitail is committed to fostering a diverse workforce and strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.
If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.