The House Of Mercier invites you to explore exciting Czech Speaking job opportunities in the stunning city of Malaga, Spain! We're looking for enthusiastic individuals fluent in Czech to join our dynamic team and take advantage of the beautiful Mediterranean lifestyle while using your language abilities in a professional capacity. You will play a crucial role in delivering outstanding customer support, connecting with clients from the Czech Republic, and ensuring their needs are met with excellence. If you are passionate about helping others and seeking a fulfilling career change in a vibrant location, we want to hear from you!

Responsibilities

• Deliver superior customer service via phone, email, and live chat in Czech
• Assist customers with inquiries regarding our products, services, and order processes
• Thoroughly document customer interactions to maintain accurate records
• Work collaboratively with team members to enhance customer support protocols and client satisfaction
• Provide feedback and suggestions to improve our offerings and customer experience
• Engage in ongoing training to develop both your product knowledge and customer service skills
• Follow company policies and maintain professionalism in all aspects of your work
  
  

Requirements

• Fluency in Czech and English; knowledge of additional languages is a plus
• Previous experience in customer service or a similar role is a strong advantage
• Outstanding communication skills, both written and verbal
• A proactive approach to problem-solving with a customer-centric mindset
• Ability to thrive in a fast-paced setting and juggle multiple customer requests
• Familiarity with CRM systems and customer support technologies is beneficial
• Willingness to relocate to Malaga, Spain, and embrace the local culture
• Available for a 4 months fully paid training in Greece
  
  

Benefits

• Competitive Salary
• Potential to grow within the company
• Work remote