Ofertes d'ocupació per a Office

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Gestión de cuentas Desarrollo empresarial Marketing Gestión de ventas Trabajo en equipo Negociación Proceso de ventas Operaciones de venta Liderazgo de equipos Desarrollo de oportunidades de negocio Office

🎯 Buscamos ejecutivo de cuentas/comercial de Publicidad para incorporación al equipo de Atresmedia Radio en Mallorca

¿Tienes experiencia en ventas, marketing y gestión de publicidad digital?

¿Te apasiona el mundo de los medios de comunicación y los eventos?

📍 Ubicación: Mallorca

📡 Medio: Atresmedia Radio (Onda Cero, Europa FM, Melodía FM y nuestros soportes digitales)

📝 Sobre el puesto

En Atresmedia Radio Mallorca buscamos un/a cjecutivo de cuentas/comercial de publicidad, para incorporación inmediata a nuestro departamento comercial.

Tu misión será:

• Mantener y ampliar nuestra cartera de anunciantes.
• Gestionar campañas de publicidad digital (display, audio digital, branded content, RRSS, programática…) y campañas de radio offline.
• Gestionar anunciantes para los eventos que organizamos en todas las islas.
• Coordinar acciones, activaciones y eventos de marca: conciertos, showcases, encuentros empresariales y programas de radio en directo.

👉 Un puesto dinámico, híbrido entre ventas, marketing y digital. ¡No es un trabajo aburrido!

📌 Responsabilidades principales

🔹 Captación y mantenimiento de clientes

• Desarrollar y consolidar una cartera sólida de clientes tanto en formatos digitales como en los medios tradicionales de Atresmedia Radio.
• Realizar prospección, visitas, asesoramiento y propuestas comerciales 360º (digital + offline).

🔹 Gestión integral de campañas publicitarias

• Planificar, supervisar y ejecutar campañas de publicidad digital (audio online, display, vídeo, RRSS, programática, branded content…).
• Gestionar también campañas offline (radio, patrocinios, cuñas, menciones).
• Realizar seguimiento de resultados, optimización y reporting al cliente para garantizar la máxima satisfacción.

🔹 Organización y apoyo en eventos

• Participar activamente en la planificación, gestión y promoción de eventos de Atresmedia Radio.
• Integrar acciones publicitarias digitales en cada proyecto (landing pages, campañas de tráfico, contenidos, redes sociales, etc.)

✅ Requisitos imprescindibles

• 🏝️ Residencia en Mallorca. No se valorarán candidatos sin residencia actual en la isla

• 📊 Experiencia previa en ventas y gestión de campañas, especialmente en Publicidad offline y online en medios de comunicación, agencias de publicidad, agencias de medios o en departamentos de marketing de empresas.
• 🤝 Perfil comercial y comunicativo, organizado, creativo y orientado a resultados.
• 💻 Dominio de Microsoft Office y buena soltura con herramientas digitales.
• 🚗 Vehículo propio.

🔎 Se valorará (no imprescindible)

• 🎓 Formación en Publicidad y Relaciones Públicas o similar.
• 📻 Experiencia en puesto similar en el medio radio.
• 🗣️ Conocimiento de catalán/mallorquín.

🎁 Qué ofrecemos

• 🕒 Incorporación en enero 2026.
• 📄 Contrato fijo (con periodo de prueba) y jornada completa.
• 🎬 Formar parte del mayor grupo audiovisual de España: Atresmedia.
• 💶 Salario fijo + incentivos por objetivos.
• 📚 Formación y asignación de cartera de clientes tras tu onboarding.
• 👥 Un entorno dinámico, digital y en constante evolución, donde podrás aportar ideas y crecer profesionalmente.

💬 ¿Te encaja?

Si crees que tu perfil encaja con este reto, envíame tu CV con tus datos de contacto.

• 📩 Contacto: [email protected]

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. Cloud Coumputing QA Salesforce Office

• Offres d'emploi
• Les Secteurs
• Industrie
• Numérique
• Santé
• Transition écologique
• Agriculture
• Rejoindre la Mission French Tech
• Découvrir les métiers de la Tech
  

Customer Care Operations

• Barcelona
• Full-Time
• Apply Now
  
  

About

Spendesk is Europe’s leading AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work for companies with up to 1,000 employees.

Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Pigment, and Bloom & Wild. With offices in the United Kingdom, France, Spain, and Germany, Spendesk also puts community at the heart of its mission with CFO Connect.Spendesk believes that people do their best work when they’re given the freedom to thrive and grow. Being bold, bringing a positive attitude, and taking full ownership are fundamental to their culture.

Ready to grow further? Check out their open roles!

Job Description

As a User Operations Analyst at Spendesk, you will play a central role in optimizing user support processes and managing user support tools (bot training, help center, escalation procedures). In the context of outsourcing support, you will be responsible for training and the continuous improvement of user service solutions, ensuring operations run efficiently while maintaining a high level of customer satisfaction. You will be in charge of complex cases needing an action in internal tools. You will work closely with various teams to ensure service continuity and alignment of processes with the company’s strategic objectives.

Key Responsibilities

• Operations and quality management: Act as a liaison with the outsourced partner and the Customer Service Quality Manager to ensure high standards. Oversee training and quality audits, and analyze feedback to optimize processes.
• AI Bot training support: Contribute to training and the continuous improvement of bots. Review bot performance, incorporate feedback from the outsourced partner, and optimize automated interaction processes.
• Systems integration and software development: Collaborate with Product and Software Engineering teams to ensure continuity and integration of AI tools with existing systems. Ensure the implementation of new features in coordination with the Product & Engineering (PDE) team.
• Knowledge base management: Enrich and keep the help centre content up to date. Develop troubleshooting guides and run training sessions to ensure smooth adoption of tools and processes by the outsourced partner and internal teams.
• Ticket management: Own end-to-end resolution of complex enquiries requiring execution in internal tools, and close collaboration with cross-functional teams (Engineering, Banking/Operations, Compliance).
  
  

What We're Looking For

• Proven expertise with modern customer support stacks (e.g., Zendesk, Intercom, Salesforce Service Cloud), including ticket taxonomy and classification, macros and views, routing/SLA rules, and end-to-end QA workflows.
• Curious and motivated in operating and improving support bots/AI, covering intent modeling, training data curation, conversation design, prompt iteration, and performance analysis (containment/deflection, handoff accuracy), with closed-loop feedback from BPO partners.
• Practical knowledge of systems integration and automation: designing and maintaining API/webhook–based data flows across bots, help center, and CRM; building robust automated workflows using tools such as Zapier, Make, Workato, or native rules.
• Project and program management capabilities: scoping, detailed planning, milestone and dependency management, and on-time cross-functional delivery across training, quality audits, knowledge content, and tool integrations.
  
  

Skills

• Customer empathy and service mindsetBalancing efficiency with high-quality, empathetic support; ensuring solutions protect customer trust and outcomes.
• Cross-functional collaborationWorking seamlessly with other department such as Product, and Engineering to align priorities, remove blockers, and close the loop on recurring issues.
• Communication and enablementClear written documentation, training delivery, and change management to ensure smooth adoption of tools and processes (FR/EN proficiency is a strong plus).
• Analytical problem-solvingHypothesis-driven approach to diagnose issues quickly and recommend actionable, measurable fixes.
• Prioritization under pressureManaging competing escalations and operational work while maintaining quality and deadlines.
• Ownership and accountabilityProactive follow-through on escalations, QA actions, and content/integration updates; transparent status reporting.
• Fluent in French and English (essential for international team collaboration)
  
  

Technical

• Knowledge base managementStructuring, writing, and maintaining help center content; taxonomy and versioning; setting governance for updates and measuring deflection.
• Process design and continuous improvementMapping processes, identifying bottlenecks, implementing SOPs/runbooks, and applying Lean/Kaizen/5 Whys for root cause analysis.
• Data analysis and reportingComfort with spreadsheets and BI (SQL/Looker/Tableau or similar) to track and analyze KPIs: CSAT, FRT, AHT/ART, resolution rate, recontact, backlog health, deflection, quality scores.
  
  

Nice to have

• Vendor/BPO partnership managementDriving performance with SLAs/OLAs, QBRs, calibrations, enablement plans, and continuous improvement cycles.
• Governance and compliance awarenessSensitivity to data privacy, access controls, auditability, and risk when handling user data and automations.
  
  

As we are an international team, please submit your application and CV in English.

About Spendesk

Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Gousto, SumUp, and Bloom & Wild. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information: www.spendesk.com/press

About Our People & Culture

We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About Our Benefits

Our culture is built on trust, empowerment, and growth — with benefits to match!

• Flexible on-site and remote policy (up to 4 days per month + 3 non-consecutive weeks per year)
• Alan health insurance (fully covered by Spendesk)
• Meal vouchers through Edenred (€6 per working day)
• 100% reimbursement on public transportation subscription
• Access to Moka.care for emotional and mental health wellbeing
• 28 days of holidays
• Latest Apple equipment
• Great office snacks to fuel your day
• A positive team to work with daily!
  
  

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

Additional Information

• Contract Type: Full-Time
• Location: Barcelona
• Occasional remote authorized
  
  

Apply Now

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. REST Office

• Offres d'emploi
• Les Secteurs
• Industrie
• Numérique
• Santé
• Transition écologique
• Agriculture
• Rejoindre la Mission French Tech
• Découvrir les métiers de la Tech
  

Resort Manager Deputy (H/F/X) - Permanent contrat - Spain

• Palma
• Full-Time
• Apply Now
  
  

About

Fondée en 2014, Le Collectionist est l’entreprise leader en Europe dans la création de vacances sur mesure, rassemblant les maisons les plus extraordinaires et les expériences les plus inoubliables, pour les familles et les grands groupes convaincus que leurs vacances méritent d’être uniques.

Notre collection s’étend parmi plus de 50 destinations iconiques, allant des bords de mer aux campagnes préservées, en passant par les sommets enneigés et les centres-villes animés.

Job Description

Job Description

Set up & coordinate the in resort team before the season:

• Assist the Resort Manager to recruit and onboard onsite teams, organize in house trainings matching Le Collectionist standards.
• Ensure office space, cars, housing if needed matching allocated budget.
• Implement company tools and adapt routines to the team.
• Source, compile and contract with contractors and 3rd parties when applicable (cleaning & needed 3rd parties for the season).
• Plan and coordinate weekly staffing needs, managing staff working hours to comply with regulations.
• Manage resort accounts, cash floats, and operating budgets
• Liaise with the regional management team.
• Order amenities & marketing goodies needed from the central office (bizops).
• Oversea in resort stock management.
• Organize welcome baskets local contracts or with regional/central offices when needed.
• Organize pre arrival team meetings to coordinate weekend arrivals.
  
  

Ensure in-season smooth run and focus on optimal guest experience:

• Oversea properties pre-season house inspection with supply teams support to ensure all houses are ready and up to Le Collectionist’s standards.
• Support pre-arrival teams with sourcing/testing services and experiences matching the company standards.
• Support destinations Ibiza/Mallorca/ or Marbella and properties sales training.
• Supervise the welcoming of each of our customers while adhering to Le Collectionist brand standards, Dispatching Check-in & check out amongst the team, ensuring all guests are being welcomed according to Le Collectionist standards and process.
• Ensure all properties are ready up to standard and personalized as per guest’s requirements before check in..
• Customer experience management: act as the guardian of the quality of guest reception and the effective resolution of any issues raised during their stay. This includes supporting your teams responding to dissatisfied customer requests and assisting with their complaints.
• Internal coordination: act as an essential coordination point between our customers and various internal teams such as Sales, and Supply to ensure an exceptional customer experience. The Resort Manager ensures that problem resolutions are handled by the appropriate individuals. (Ensure report and follow up of any issue or damage in CRM for optimal communication and history).
  
  

Preferred Experience

Profile:

• An interest in, or sensitivity to, the luxury and hospitality sector
• Bilingual in English and Spanish: fluency in both English and Spanish is required, and knowledge of a third language like French is a plus
• Based in Mallorca, Ibiza or Marbella
• Experience(s) in luxury rental management
• Valid driving license
• Highly organized and punctual
• Hospitality skills and know-how
• Strong leadership skills with a history of effectively managing and developing teams
• Excellent communication skills, both written and oral, to establish strong relationships with customers
• Proficiency in CRM tools: experience with CRM software preferred
  
  

Work Schedule and Specifics ⚠️

Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered.

Additional Information

All our positions are also open to candidates with disabilities who may require specific accommodations.

Additional Information

• Contract Type: Full-Time
• Location: Palma
• Experience: > 5 years
• Unknown
  
  

Apply Now

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. Office ERP

Sobre la empresa

Es una compañía que ofrece productos de calidad y un servicio cercano a sus clientes. La cultura de la organización se caracteriza por un entorno profesional, colaborativo y orientado a la mejora continua.

Resumen del rol

La posición de Auxiliar Administrativo/a tiene como objetivo asegurar el correcto funcionamiento de las tareas administrativas diarias, dando soporte a los distintos departamentos de la empresa. Este rol es clave para mantener un flujo de información ordenado, preciso y eficiente dentro de la empresa.

Responsabilidades

• Gestionar la documentación administrativa (archivos, albaranes, facturas, contratos, etc.) de forma ordenada y actualizada.
• Liderar la transición de la parte de calidad del programa actual al nuevo ERP
• Gestión y seguimiento de las certificaciones de calidad
• Introducir y actualizar datos en los sistemas internos de gestión y hojas de cálculo.
• Dar soporte en la gestión de pedidos, seguimiento de entregas y coordinación con el área logística y comercial.
• Colaborar en la preparación de informes, listados y reportes administrativos periódicos.
• Gestionar el correo electrónico y postal, así como otras comunicaciones internas y externas.
• Velar por el cumplimiento de los procedimientos internos y la confidencialidad de la información.
  
  

Requisitos

• Experiencia previa de 5 a 10 años en puestos administrativos, idealmente en sector textil o entornos similares.
• Nivel de inglés medio-alto (B2).
• Manejo sólido de herramientas ofimáticas (paquete Office o similar) y sistemas de gestión administrativa.
• Capacidad de organización, atención al detalle y gestión de múltiples tareas.
• Habilidades de comunicación y trato profesional con clientes internos y externos.
• Disponibilidad para trabajar de forma presencial (on-site).
• Contrato de carácter indefinido (permanente).
• Jornada completa.
  
  

Beneficios

• Posición estable en una empresa consolidada en su sector.
• Incorporación inmediata.
• Jornada completa en modalidad presencial, favoreciendo la integración con el equipo.
• Salario competitivo acorde con la experiencia y la responsabilidad del puesto.
• Entorno de trabajo profesional, con posibilidades de aprendizaje continuo y participación en proyectos del sector textil.

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. MVC Excel Office Word

Job Functions

Customer Service

• Guarantees Guest satisfaction and resolve customer issues before, during and after their visit adhering to company policy and guidelines; liaising with suppliers (Hotels / Resorts / -car hire companies/ Corporate etc) where necessary.
• Answer switchboard, preview and back office telephone calls. Deal with enquiries or redirect calls / messages as appropriate. Ensure answering machine is operational when appropriate and check frequently for messages.
• Meet and Greet visitors to the preview centre and when appropriate encourage them to make appointment for tour.
• Collect invitations from tours, ask clients to fill out the 'client form', provide refreshments and snacks. Collect dirty crockery and ensure a sufficient supply of clean crockery and clean / disinfect tables.
• Prepares and issues gift vouchers/MRW points / resort credits to the clients.
• Guarantee compliance and/or pre-arrival calls to Holiday Preview-clients. email missing information to the client. Record all in relevant computer system
• Forward special accommodation requests to the resort or hotel and organise additional customer requirements they may have such as car hire or upgrade, restaurant or golf reservations or flowers/champagne for special occasions.
• Strive to keep No Show & No Tour % to a minimum and ensures procedures are in place in order to achieve this.
• Complete welcome calls on time & ensure clients are aware of their obligations with regards to the package and deal effectively with those who do not adhere to the conditions
  
  

Administration & Other

• Keeps Sales Centre & show apartment clean and tidy; make sure all lights, music and plants are maintained, report any maintenance or repair issues & coordinate repairs.
• Ensure completion of all administrative duties within the department in a timely manner
• Receive and co-ordinate all appointments from Marketing Co-Ordinators IPC Team, in-house Team
• Ensure all tours are logged correctly in OTM and Electronic Tour log daily, following correct SOP’s.
• Maintain the ETL reception log files which list client details, source code, sales executive, tour comments and times of each tour and update the book with future appointments.
• Create SNAGITS to hand to SE before tour starts
• Together with Sales Management, administer the sales line, taking into account priorities and language requirement / capability / power line/ preview/ local line.
• Update tour manifest as per SOP, print reports to control accuracy of OTM input and tour management, prepare weekly ‘closing of the week’ reports complete actions on time.
• Update a file for management on weekly basis with all ‘5NI’ clients, ‘Housed’ tours and client who bought DMVC. Inputs new records in Goldmine if a client was on 5NI list and currently not on the database.
• Prepare the information for Owner Referral’s Tours, enrolments for owner tours and rental rebate information for rental tours.
• Issue owner’s cards after checking on maintenance fees status. Provide information on resale and modification department when requested.
• Work closely with Paris office to input clients, comments, times and weekly check OTM’s Tour manifest as well as all the tours for the Road Show tours organised.
• Control and track petty cash, ensuring receipts are retained and necessary forms completed for accounting purposes.
• Prepare all necessary reports, letters and vouchers for Holiday Preview clients.
• Update the Holiday Preview log and other systems as appropriate.
• Produce departmental reports to deadline (Issue report, Room usage, vouchers control).
• Prepare release back, load waves and request/load inventory availability into the system as per guidance.
• Check invoices from suppliers, for hotels, Car hire company & vouchers are correct and prepare for payment.
• Assist sales and telemarketing in processing and making preview bookings.
• Process web bookings, update web availability and assist telemarketing department when needed.
• Process inbound bookings and activations as required.
• Charge client credit cards for previews and / or car hire where necessary, process and charge Discover Marriott Package.
• Check MVCI Holiday preview CDS inbox, S&M Reception Inbox, VT inbox, MVCI Playa Marketing inbox, MVCI Playa TMK Preview (weekends only), EME and MVC Preview Customer Service email and respond to emails.
• Assist with Goldmine administration as required.
• Handle deliveries, arrange couriers, prepare internal and external post and deal with all other supplier enquiries. Distribute incoming mail and incoming faxes
• Check office machines are operational (i.e. check supplied with paper, coffee machine is working etc).
• Maintain sufficient stock of food and beverages for clients & staff kitchen.
• Obtain quotes from printers and other suppliers
• Prepare training areas & meeting rooms
• Assist with language proof reading & minor translations
• Maintain general secretarial responsibilities & assistance to Managers as appropriate
• Travel arrangements for outgoing staff
• Upkeep of First Aid supplies
• Performs other related tasks or project style work as assigned by management.
• Complies with MVCI company policy and procedures.
  
  

Other

• Location:
  
  

Marbella Beach Resort & Playa Andaluza Resort

• Working Hours:
  
  

Monday – Sunday (5 days on rota)

• General Computer Programmes: Universe, Word, Goldmine, Excel, Marsha, Opera, Cognos.
• Other Skills:
• Excellent Communications skills, oral and written
• Good problem solving skills
• Customer care experience
• Time management and organizational skills
• Ability to work alone and in a team
• Ability to self motivate
• Language skills (preferable; English, Spanish & German)
  
  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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. OCR ERP Mesos Power BI Office

A Àbac Assessors, despatx professional a Terrassa, busquem talent amb visió de futur.

Som un equip tecnològicament avançat, membre del Centro de Innovación de Despachos Profesionales (CIDP), socis de la xarxa internacional iusTime i Partner Oficial de Holded.

Creiem en una assessoria que evoluciona, que digitalitza processos i que aposta per la Intel·ligència Artificial (IA) com a eina clau per oferir més valor als nostres clients.

A qui busquem?

Volem incorporar un/a Administratiu/va – Comptable pel Departament Fiscal i Comptable, amb projecció cap a Consultor/a

Quines seran les teves funcions?

Sota la supervisió dels responsables de departament, et responsabilitzaràs de:

Gestionar tot el cicle comptable d'una cartera de clients (societats i autònoms).

Confeccionar i presentar impostos trimestrals dels clients assignats.

Preparar les empreses per les noves obligacions del Veri*Factu i la Factura Electrònica.

Incorporar la IA en els processos de producció del departament.

Automatitzar, dins l'entorn del portal del client, la comunicació i la gestió documental.

Preparar les comptabilitats per a analítiques de dades i informes econòmico-financers.

Participar en el disseny d'un nou servei d'anàlisi econòmica-financera amb Power BI i IA.

Col·laborar en la digitalització i automatització de processos interns.

Què demanem?

Experiència mínima de 2 anys en un departament comptable (empresa o despatx professional), gestionant:

Cicle comptable complet amb programes de gestió

Tresoreria i conciliació bancària amb eines tecnològiques d'última generació.

(Abstenir-se perfils sense coneixements del cicle comptable complet.)

Formació : Grau mitjà o superior en Administració i Finances, o estudis universitaris en ADE, Economia, Comptabilitat i Finances...

Perfil professional: Persona comunicativa, amb visió comercial i capacitat per gestionar nous projectes amb clients.

Imprescindible

Domini d'Excel i eines ofimàtiques

Experiència amb programes com SAGE, A3, Holded o Contaplus.

Coneixements i ús pràctic de la Intel·ligència Artificial, comptabilitat amb OCR, o integració de dades entre programes.

Idiomes: Català, castellà i anglès.

Valorem especialment

Experiència en conciliacions bancàries automàtiques, comptabilitat amb OCR, o integració de dades entre programes

Coneixement d'eines com Autodespro, NET Asesor, BiLoop o Kairos

Experiència amb ERP SAGE despachos/Murano o Holded.

Coneixements de Power BI i IA aplicada.

Perfil extrovertit i amb capacitat per atendre clients (perfil Front Office).

Què t'oferim?

Incorporació a un despatx líder en innovació tecnològica i assessorament integral.

Contracte indefinit i incorporació immediata.

Flexibilitat horària i opció de teletreball parcial després de 6 mesos.

Jornada intensiva els divendres i durant el període vacacional.

Formació contínua a càrrec de l'empresa (CEF, Euncet, col·legis professionals...)

Menjador-office a les instal·lacions

Accés als grups professionals i esdeveniments de CIDP, iusTime i Holded (Accountex, tallers, jornades, Partner Day...)

Pla de carrera professional real, amb accés a la posició de Consultor/a en 1,5-2 anys.

Retribució fixa + variable, segons perfil i experiència.

No es descartarà cap candidatura per motius econòmics.

Possibilitat de retribució flexible.

Per què Àbac Assessors?

Perquè apostem per una assessoria moderna, col·laborativa i orientada al creixement professional.

Tindràs l'oportunitat de formar part d'un equip que integra tecnologia, coneixement i persones, amb la voluntat de transformar el sector.

Ubicació: Terrassa

Incorporació immediata

Si creus que és el teu moment per créixer professionalment, envia'ns el teu CV a ******

Forma part d'Àbac Assessors.

#OfertaLaboral #Comptabilitat #Fiscalitat #VeriFactu #Holded #PowerBI #IA #Assessoria #Terrassa #AbacAssessors #Consultoria #IusTime #CIDP #Innovació #TransformacióDigital #FeinaCatalunya

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. MVC Office Outlook

CRITICAL TASKS

Essential Job Functions

• Handle guest check-in and checkout efficiently and in a professional manner, following the company procedures.
• Hand over any relevant information with the relevant departments or shifts, using the right ways of communication.
• Read the memo board, to keep updated on all current information.
• Always use the correct telephone etiquette.
• Perform Courtesy Visits to ensure the highest level of satisfaction of our Owners and Guests.
• Develop a thorough knowledge of resort property, resort staff, resort services and the hours of operation.
• Maintain a high standard of personal hygiene and wear proper uniform at all times.
• Ensure the cleanliness and neatness of the Front Desk and office.
• Understand the resort fire and safety procedures.
• Handle guest complaints in a professional and hospitable manner.
• Report any unusual occurrences to the MOD, Front Desk Manager or General Manager.
• Adhere to all company policies and procedures.
• Have a basic knowledge of resort rates, vouchers and discounts, as well as basic knowledge of Marsha reservation system.
• On a daily complete the credit check according to the company procedure.
• On a daily basis ensure a correct cashier closing, following accounting guidelines and procedures.
• Responsible for answering calls, recording guest requests, and then pursuing the issue to a resolution.
• Ensure that all customer complaints are recorded in the Guest Response Program in a timely and professional manner. Must coordinate the response to guest issues and then follow-up with the guest to ensure satisfaction with the result.
• Have knowledge of the local area and the resort, resort staff, and resort services, including the hours of operation for all departments involved and in the surrounding areas; has a thorough knowledge of guestrooms including: locations, views, amenities, features, types, etc.
• Is a resort ambassador by promoting the resort outlets.
• Understands various payment options and procedures, knows how to read a reservation in Opera and Marsha.
• Handle all emergencies according to established procedures.
  
  

Job Qualifications

• Hotel /Tourism Degree
• Fluent in Spanish, German and English. Other European languages a plus.
• Excellent hospitality skills.
• Basic accounting skills.
• Well organized, good team player.
• Working knowledge of Opera/Guestware/Concierge Assistant/Marsha software
  
  

Physical Job Requirements

• Maintain a neat and professional appearance at all time.
• Frequent bending, kneeling and stooping, lifting up to 15kg
• Good visual observation.
• Long standing hours.
• Stress resistant
• Good communication skills
• Flexible (working hours)
  
  

Marginal Job Function

• Perform other duties as required to meet the needs of the department or as instructed by Management.
  
  

Other

• Be punctual and wear the name tag and uniform at all times during working hours.
• Perform all tasks in a timely manner ensuring all deadlines are met.
• Comply with MVC policies and procedures.
• Be proactive and have a flexible approach to work, meeting the needs of the team and the business at all times.
• Maintain an attitude and commitment to provide excellent service to all customers and associates.
• Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.
• Maintain a working knowledge of all MVC product lines.
• Maintain computer systems knowledge (MS Office, Outlook, etc)
• Work with all MVC colleagues as a team, supporting the needs within that team and those of the business at all times.
• Must be proactive in every area, including offering additional services to clients.
  
  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. Office

Empresa de restauración en plena expansión, busca cubrir puesto de Camarero/a y/o Ayudante/a de camarero para restaurante de nueva apertura.

Estamos preparando algo especial: un nuevo espacio gastronómico en zona AZCA-MADRID, donde la cocina mediterránea con toques saludables será la gran protagonista.

Si te apasiona el trato con el cliente, la comida saludable y el trabajo en equipo ¡queremos conocerte!

• ¿QUÉ PERFIL BUSCAMOS?**
• Experiencia mínima de 1 año en sala.
• Manejo de bandeja.
• Excelentes habilidades comunicativas.
• Pasión por el servicio y la atención al cliente.
• Buena actitud, responsabilidad y ganas de crecer profesionalmente.
• Agilidad, organización y capacidad para trabajar en equipo.
• Capacidad para seguir procedimientos e instrucciones.
• Conocimientos básicos de cocina mediterránea y productos saludables (valorado).
• Ingles a nivel usuario (valorado).
• ¿CUALES SERÁN TUS RESPONSABILIDADES?**
• Toma de comandas y manejo de TPV.
• Montaje y desbarase de mesas.
• Atención, servicio y asesoramiento a comensales.
• Apoyo en el office y limpieza del espacio.
• Seguir los procedimientos de APPCC y seguridad alimentaria impuestos por dirección.
• Reportar al jefe de sala cualquier problemática que pueda surgir en la operativa.
• ¿QUÉ OFRECEMOS?**
• Jornada completa en horario partido y rotativos.
• Contrato indefinido.
• Dos días libres a la semana.
• Buen ambiente laboral.
  
  

¡Si te motiva todo lo expuesto, no dudes en enviarnos tu CV para conocernos personalmente!

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. Excel Office

Job Description & Summary

En PwC, trabajamos con algunas de las compañías más grandes y complejas del mundo para comprender sus problemas y oportunidades comerciales únicas en un entorno en constante cambio.

Por ello, buscamos un profesional con conocimiento y experiencia en el ámbito Administrativo para incorporarse al departamento de Managed Services en la oficina de Tenerife.

Las habilidades y responsabilidades profesionales que deberás demostrar para este puesto son, con carácter orientativo, las siguientes:

• Responsable de realizar las gestiones administrativas relativas al servicio, incluyendo: contacto con el cliente y terceros, elaboración de documentación, revisión de documentación y presentación de documentos ante Organismos Públicos
• Responsable de responder a las consultas, reclamaciones y comentarios de los clientes a través de varios canales; como teléfono, correo electrónico y chat.
• Escuchar las necesidades del cliente, identificar el problema y ofrecer soluciones o alternativas.
• Además, debe documentar las interacciones con los clientes e informar de cualquier problema recurrente o no resuelto a la dirección o al equipo técnico.
  
  

Habilidades y Cualificaciones Necesarias

• Habilidades de comunicación, interpersonales y de resolución de problemas.
• Comunicación clara, empática y profesional con clientes en diferentes situaciones y además, tener capacidad de adaptación.
• Debe ser capaz de colaborar y trabajar en equipo con otros especialistas involucrados en el servicio
• Conocimientos mínimos de herramientas Office tales como excel, correo electrónico y software básicos
• Debe poder trabajar de forma independiente, así como colaborar con otros especialistas o técnicos de servicio cuando sea necesario.
  
  

Requisitos

• FP II Administración y Finanzas (u otros relacionados con rama administrativa)
  
  

¡Te esperamos!