Ofertes d'ocupació per a Office

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. Office Excel

 Empresa: DALMAU MORROS TÈCNICS SLP

 Sector empresa: Despacho de Arquitectura Técnica

 Área: Director de Ejecución de Obras

 Funciones: 

- Revisión y análisis de presupuestos de constructoras.

- Control de las certificaciones de obra y trato con las empresas constructoras.

- Supervisión y control dirección de de ejecución de obra.

- Tramitación y seguimiento de licencias de obras y relación con administraciones.

 Localización: Barcelona

 Sueldo:  según valía

 Requisitos: 

- Experiencia mínima como DEO de 5 años mínimo.

- Conocimientos informáticos en:

Autocad, Presto, TCQ,Excel, Project, Paquete office.

- Habilidad de trabajar en equipo.

- Carné de conducir.

- Cataán

 Se Ofrece: 

- Sueldo base fijo

Sueldo base: 40.000 /50.000 € en función de la valíay experiencia del candidato.

- Horario: 40 horas semanales: presenciales a tiempo completo, viernes sólo mañanas.

- Formar parte de una empresa de referencia con larga trayectoria en el sector, dedicada obras de referencia, tanto pública como privada. Buen ambiente

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windows Inglés Formación Investigación Planificación de proyectos Integración de equipos Construcción Medios de comunicación social Resolución de incidencias Mejora continua Office Word

ARASET necesita incorporar varios Técnicos PRL en proyectos de Sector Tecnológico /Construcción / Energético / Renovables en Zaragoza.

Funciones PRL:

·      Gestión documental para la coordinación de actividades empresariales y entrada a obra de trabajadores y subcontratas.

·      Seguimiento del cumplimiento de las medidas de prevención.

·      Revisiones periódicas de EPI’s y resto de protecciones utilizadas.

·      Coordinación entre los trabajadores.

·      Elaboración de informes de accidente.

·      Impartición de charlas informativas de pautas preventivas a seguir en obra, ...etc

Requisitos

·      Técnico Superior de Prevención de Riesgos Laborales o Técnico Intermedio

·      Experiencia como H&S en proyectos de Construcción, Renovables, Líneas Eléctricas o Subestaciones Eléctricas de Alta Tensión.

·      Fluidez con Word de Office y ofimática Básica.

·      Experiencia en manejo de Plataformas de Gestión Documental

·      Carnet de conducir.

Envíanos por favor tu CV a [email protected] o llama para más información al 627056525

- Zaragoza # CV ZAZ

Envíanos por favor tu CV a [email protected] o llama para más información al 627056525

Ofrecemos:

·      Vehículo

·      Alojamiento

·      Equipos ofimáticos

·      Desarrollo profesional, buen ambiente laboral y salario según experiencia.

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. SaaS Office

Senior Strategic Account Executive – Santander - Hybrid

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About The Job

The team is hiring a Senior Strategic Account Executive to assist customers and prospects in shaping their strategies and modernizing their banking solutions.

The role involves an advanced and strategic understanding of business challenges, presenting SAS solutions, and building relationships with this key account. The focus will be on driving growth within this bank by leveraging existing relationships and creating new ones. As a Senior AE you will drive successful outcomes, learn from industry leaders, and make a lasting impact by turning complex challenges into meaningful solutions.

The role will be based from our office in Madrid and will require traveling as per business needs. We offer a flexible, hybrid environment to work.

As a Senior Strategic Account Executive – Santander, you will

• Be responsible for achievement of total software revenue target and management business objectives.
• Engage with your assigned client to position SAS solutions.
• Develop strategies to modernize customer engagement for strategic clients.
• Build and maintain relationships, influencing long-term strategies and engaging with C-level decision-makers.
• Provide expertise in industry, business, and marketing technology to close deals in your assigned territory.
• Support lead-generation activities and integrate strategies into account plans, qualifying based on business and technical fit.
• Develop opportunities and create compelling proposals to communicate the value of SAS solutions, collaborating with internal teams
• Support the closure of complex sales and assist with pricing and licensing negotiations.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.
  
  

Required Qualifications

• Solid experience in selling compl ex software solutions.
• Previous experience of working with clients in the banking sector, especially Santander. Solid knowledge of how they operate.
• Experience in identifying and solving business challenges within the banking industry .
• Demonstrated experience in account mapping and in navigating in complex ecosystem.
• Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team.
• Knowledge of SaaS complex solution sales ideally with a focus on data analytics, AI, and Generative AI. Awareness of SAS solutions and services preferred.
• Fluen t in English and in Spanish.
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
  
  

Additional Competencies, Knowledge And Skills

• Sales Planning: Develops and executes strategic sales plans to achieve revenue targets and drive business growth.
• Customer Centricity: Prioritizes customer needs and delivers tailored solutions that enhance satisfaction and loyalty.
• Relationship Building: Cultivates strong, trust-based relationships with clients and stakeholders to foster long-term partnerships.
• Obstacle Navigation: Proactively identifies and overcomes challenges to maintain momentum and deliver results.
• Insight Driven Value Creation: Leverages data and market insights to craft compelling value propositions that address client pain points.
• Self-Motivation: Demonstrates initiative and drive to exceed goals independently in a fast-paced, target-driven environment.
  
  

Benefits Highlights

• You will receive a competitive salary package and fringe benefits.
• You will grow in an energizing and flexible environment.
• You will enjoy flexibility as we operate in a hybrid model.
  
  

You are welcome here

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [email protected].

Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.

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• Tipus de contracteA temps complert
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. SaaS Office

Senior Account Executive – BBVA - Hybrid

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About The Job

The team is hiring a Senior Account Executive to assist customers and prospects in shaping their strategies and modernizing their banking solutions.

The role involves an advanced and strategic understanding of business challenges, presenting SAS solutions, and building relationships with this key account. The focus will be on driving growth within this bank by leveraging existing relationships and creating new ones. As a Senior AE you will drive successful outcomes, learn from industry leaders, and make a lasting impact by turning complex challenges into meaningful solutions.

The role will be based from our office in Madrid and will require traveling as per business needs. We offer a flexible, hybrid environment to work.

As a Senior Account Executive – BBVA, you will

• Be responsible for achievement of total software revenue target and management business objectives.
• Engage with your assigned client to position SAS solutions.
• Develop strategies to modernize customer engagement for this key client.
• Build and maintain relationships, influencing long-term strategies and engaging with C-level decision-makers.
• Provide expertise in industry, business, and marketing technology to close deals in your assigned territory.
• Support lead-generation activities and integrate strategies into account plans, qualifying based on business and technical fit.
• Develop opportunities and create compelling proposals to communicate the value of SAS solutions, collaborating with internal teams
• Support the closure of complex sales and assist with pricing and licensing negotiations.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.
  
  

Required Qualifications

• Solid experience in selling compl ex software solutions.
• Previous experience of working with clients in the banking sector, especially BBVA Solid knowledge of how they operate.
• Experience in identifying and solving business challenges within the banking industry .
• Demonstrated experience in account mapping and in navigating in complex ecosystem.
• Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team.
• Knowledge of SaaS complex solution sales ideally with a focus on data analytics, AI, and Generative AI. Awareness of SAS solutions and services preferred.
• Fluen t in English and in Spanish.
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
  
  

Additional Competencies, Knowledge And Skills

• Sales Planning: Develops and executes strategic sales plans to achieve revenue targets and drive business growth.
• Customer Centricity: Prioritizes customer needs and delivers tailored solutions that enhance satisfaction and loyalty.
• Relationship Building: Cultivates strong, trust-based relationships with clients and stakeholders to foster long-term partnerships.
• Obstacle Navigation: Proactively identifies and overcomes challenges to maintain momentum and deliver results.
• Insight Driven Value Creation: Leverages data and market insights to craft compelling value propositions that address client pain points.
• Self-Motivation: Demonstrates initiative and drive to exceed goals independently in a fast-paced, target-driven environment.
  
  

Benefits Highlights

• You will receive a competitive salary package and fringe benefits.
• You will grow in an energizing and flexible environment.
• You will enjoy flexibility as we operate in a hybrid model.
  
  

You are welcome here

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [email protected].

Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Teletreball . Python Docker Kubernetes Microservices REST gRPC Excel Office

At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards.

To achieve this objective, we execute the following strategy: We acquire a digital business with untapped potential and make it as successful as we can by leveraging our platform—which comprises our expertise, technologies, data, brand, talents, and company culture. Then, we invest the proceeds into making our platform more powerful, and into acquiring new businesses. Thus, our strategy sees us combine an investor’s attention to capital allocation with the hands-on approach of an operator.

For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate. That’s our promise to such a candidate.

A few examples of your responsibilities

• Master your toolkit. By working across diverse tech stacks in a full-stack, end-to-end scope, you’ll refine your ability to choose the right tools for every challenge. From monolithic to microservices architectures, gRPC to REST APIs, Kubernetes to Docker, Python to Rust—you’ll show that true expertise isn’t about using the trendiest technologies, but about understanding their purpose to unleash their full potential.
• Build stuff that matters. Regardless of your seniority, you’ll enjoy plenty of autonomy and take full ownership of your work, from ideation to execution. You’ll have the unique opportunity to build software from the ground up and witness firsthand how your code evolves into a product used at scale.
• Simplify relentlessly. Is every component essential? Do we need this process? As a Bending Spoons engineer, your mission is to turn complexity into simplicity. Whether optimizing CI/CD pipelines, writing maintainable code, or crafting minimalist architectures, your drive to simplify will power scalable, future-proof solutions.
  
  

What we look for

• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
  
  

What we offer

• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars. And if you’ve got what it takes, you’ll soon be playing an essential role in major projects, too.
• Competitive pay and access to equity in the company. Typically, we offer individuals at the start of their career an annual salary of £85,797 in London and €66,065 elsewhere in Europe. For a candidate that we assess as possessing considerable relevant experience, the salary on offer tends to be between £112,189 and £250,512 in London, and €107,837 and €188,848 elsewhere in Europe. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact. If you're offered a permanent contract, you'll also be able receive some of your pay in company equity at a discounted price, thus participating in the value creation we achieve together. If relocating to Italy, you may enjoy a 50% tax cut.
• All. These. Benefits. Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location. We help each Spooner set up the conditions to do their best work.
  
  

Commitment & contract
Permanent or fixed-term. Full-time.

Location
Milan (Italy), London (UK), Madrid (Spain), Warsaw (Poland) or remote in selected countries.

The selection process
In our screening process, we prioritize verifiable signals of excellence, regardless of seniority. Some people hold back because they feel they lack experience or have an “imperfect” CV. If you like the role and believe you could excel over time, don’t self-reject.

If you pass our screening, you’ll be asked to complete one or more tests. They are challenging, may involve unfamiliar problems, and can take several hours.

We set the bar high and won’t extend an offer until we’re confident we’ve found the right candidate. This is why a job may remain open for months or be reposted several times.

We consider all applicants for employment and provide reasonable accommodations for individuals with disabilities—please let us know through this form.

Before you apply
If you’ve applied before but didn't receive an offer, we recommend waiting at least one year before applying again.

Bending Spoons is a demanding environment. We’re extremely ambitious and we hold ourselves—and one another—to a high standard. While this tends to lead to extraordinary learning, achievement, and career growth, it also requires significant commitment.

To help you ramp up quickly and set yourself up for success, we recommend spending your first few months working from our Milan office, regardless of your long-term work location. It’s the best way to rapidly absorb our company culture and build trust with your new teammates. We’ll support you with generous travel and accommodation assistance. After that, you’re welcome to work from our offices in Milan or London, or remotely from approved countries—depending on what we agree at the offer stage.

If the role speaks to you and you’re excited to give your best, we’d love to hear from you. Apply now—we can’t wait to meet you.

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Teletreball . Python Docker Kubernetes Microservices REST gRPC Excel Office

At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards.

To achieve this objective, we execute the following strategy: We acquire a digital business with untapped potential and make it as successful as we can by leveraging our platform—which comprises our expertise, technologies, data, brand, talents, and company culture. Then, we invest the proceeds into making our platform more powerful, and into acquiring new businesses. Thus, our strategy sees us combine an investor’s attention to capital allocation with the hands-on approach of an operator.

For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate. That’s our promise to such a candidate.

A few examples of your responsibilities

• Master your toolkit. By working across diverse tech stacks in a full-stack, end-to-end scope, you’ll refine your ability to choose the right tools for every challenge. From monolithic to microservices architectures, gRPC to REST APIs, Kubernetes to Docker, Python to Rust—you’ll show that true expertise isn’t about using the trendiest technologies, but about understanding their purpose to unleash their full potential.
• Build stuff that matters. Regardless of your seniority, you’ll enjoy plenty of autonomy and take full ownership of your work, from ideation to execution. You’ll have the unique opportunity to build software from the ground up and witness firsthand how your code evolves into a product used at scale.
• Simplify relentlessly. Is every component essential? Do we need this process? As a Bending Spoons engineer, your mission is to turn complexity into simplicity. Whether optimizing CI/CD pipelines, writing maintainable code, or crafting minimalist architectures, your drive to simplify will power scalable, future-proof solutions.
  
  

What we look for

• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
  
  

What we offer

• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars. And if you’ve got what it takes, you’ll soon be playing an essential role in major projects, too.
• Competitive pay and access to equity in the company. Typically, we offer individuals at the start of their career an annual salary of £85,797 in London and €66,065 elsewhere in Europe. For a candidate that we assess as possessing considerable relevant experience, the salary on offer tends to be between £112,189 and £250,512 in London, and €107,837 and €188,848 elsewhere in Europe. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact. If you're offered a permanent contract, you'll also be able receive some of your pay in company equity at a discounted price, thus participating in the value creation we achieve together. If relocating to Italy, you may enjoy a 50% tax cut.
• All. These. Benefits. Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location. We help each Spooner set up the conditions to do their best work.
  
  

Commitment & contract
Permanent or fixed-term. Full-time.

Location
Milan (Italy), London (UK), Madrid (Spain), Warsaw (Poland) or remote in selected countries.

The selection process
In our screening process, we prioritize verifiable signals of excellence, regardless of seniority. Some people hold back because they feel they lack experience or have an “imperfect” CV. If you like the role and believe you could excel over time, don’t self-reject.

If you pass our screening, you’ll be asked to complete one or more tests. They are challenging, may involve unfamiliar problems, and can take several hours.

We set the bar high and won’t extend an offer until we’re confident we’ve found the right candidate. This is why a job may remain open for months or be reposted several times.

We consider all applicants for employment and provide reasonable accommodations for individuals with disabilities—please let us know through this form.

Before you apply
If you’ve applied before but didn't receive an offer, we recommend waiting at least one year before applying again.

Bending Spoons is a demanding environment. We’re extremely ambitious and we hold ourselves—and one another—to a high standard. While this tends to lead to extraordinary learning, achievement, and career growth, it also requires significant commitment.

To help you ramp up quickly and set yourself up for success, we recommend spending your first few months working from our Milan office, regardless of your long-term work location. It’s the best way to rapidly absorb our company culture and build trust with your new teammates. We’ll support you with generous travel and accommodation assistance. After that, you’re welcome to work from our offices in Milan or London, or remotely from approved countries—depending on what we agree at the offer stage.

If the role speaks to you and you’re excited to give your best, we’d love to hear from you. Apply now—we can’t wait to meet you.

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. Office

📢 Oferta de empleo: Recepcionista-Secretari@ de Direccion – en Club Deportivo.

En Manolo Santana Racquets Club Marbella buscamos incorporar un/a recepcionista-secretari@ que no solo gestione la atención en el mostrador, sino que también se implique en la vida del club, apoye al equipo en tareas administrativas y de comunicación, y ofrezca una experiencia de calidad a nuestros socios y clientes, muchos de ellos internacionales. Buscamos una persona dinámica, cercana y organizada, con facilidad para socializar y para transmitir e impulsar los diferentes servicios y productos del club, y con ganas de crecer en un entorno deportivo y social de primer nivel.

🎯 Funciones principales:

• Atención al cliente nacional e internacional en recepción y centralita.
• Gestión de reservas, cobros, facturación y arqueo de caja.
• Venta proactiva de membresías, servicios y productos, tanto en ventanilla como a través de WhatsApp.
• Apoyo en tareas administrativas, organizativas y/o de marketing.
• Colaboración con el equipo en eventos y actividades del club.
• Manejo de herramientas ofimáticas (nivel medio mínimo) y sistemas internos de gestión.

✅ Requisitos mínimos:

• Alto nivel de inglés y español (hablado y escrito).
• Experiencia previa en atención al cliente internacional (mín. 1 año).
• Manejo fluido de Microsoft Office y facilidad para la informática en general.
• Perfil proactivo, responsable y resolutivo.
• Capacidad para realizar ventas y gestión de cobros.
• Disponibilidad para trabajar fines de semana y festivos (según turnos).

🌟 Se valorará:

• Proactividad en ventas, puntualidad y buena presencia.
• Experiencia en el sector y motivación por aplicarla y desarrollarla.
• Rapidez de aprendizaje y soltura con la informática.
• Cuidado en la elaboración de documentos, así como orden y pulcritud en el puesto de trabajo.
• Conocimientos de marketing digital, redes sociales o programas de diseño (no imprescindibles).
• Habilidades de organización y multitarea.

💼 Ofrecemos:

• Contrato indefinido a tiempo completo.
• Jornadas de 6,5 horas diarias, en turnos continuos de mañana (09:00–15:30) o tarde (15:30–22:00), con rotación semanal.
• Media de 36 horas semanales durante el año y 40 horas en julio y agosto.
• Salario competitivo: 1.800 € – 1.950 € brutos/mes + Incentivo por objetivos.
• (≈1.620–1.985 € netos/mes, 36 h/semana; ≈11,20–13,80 € brutos/hora)
• Incremento salarial de 150€ brutos/mes por año los primeros 2 años.
• Posibilidad de ascenso y adquisición de mayores responsabilidades remuneradas segun perfil y conocimientos.
• Flexibilidad horaria y ambiente de trabajo internacional.
• Beneficios exclusivos: acceso gratuito a gimnasio, pádel y tenis.
• Incorporación inmediata a un equipo profesional y dinámico.

📍 Ubicación: km 2 Carretera Istán, Marbella

👉 Si eres una persona seria, proactiva y con pasión por la atención al cliente, ¡te invitamos a postularte y formar parte de nuestro equipo!

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. Office

Job Summary

• D&G’s purpose is to make the world a better place, one repair at a time with a mission to keep or customer’s world running. You will be responsible for delivering an excellent experience to our customers first time, every time using all skills & knowledge in order resolve queries effectively. Engaging with all customers to draw their attention to other suitable products available that could improve their customer experience and create a sales opportunity where appropriate. You will deal with a variety of different customer call types as required to suit the business & customer needs. You will have ownership of your customer’s experience and will, as appropriate, feedback to improve the journey in a positive & ethical way in line with our processes, value & behaviours.
  
  

Key Responsibilities

• Take responsibility for own personal development, driving performance through excellent knowledge and skills.
• Acting positively on feedback and showing a can-do attitude. (e.g, use coaching session feedback to develop, use knowledge base system as required).
• Deal with customer queries and complaints right first time in the most efficient and helpful manner, whilst remaining focussed on resolving the primary reason for the customer contact.
• Ensure your knowledge of products, processes and systems are up to date and customer records are accurately maintained.
• Adhering to all regulatory requirements consistently when interacting with customers, act on any feedback received appropriately and ensure all customers are treated fairly.
• Understand expectations of the role and ensure that feedback from the customer experience is shared appropriately to contribute to continuous improvement of the customer journey and achievement of KPIs.
• Display role model behaviours, live & breath our core values whilst encouraging others to do the same.
• Identify and pursue sales opportunities that will improve the customer experience and add commercial value to the business, striving to achieve performance targets.
• Ensure that any commitments made to customer or colleague are fulfilled within agreed timescales.
• Ability to hold quality conversations that drive positive customer outcomes, demonstrating an adaptive approach to customer service. Ensuring each customer feels valued and that our processes reflect this, providing feedback where this is lacking.
• Actively wants to enhance the success of the team, by working with colleagues in a fun and supportive way. Embodies the company values alongside an understanding of adherence and KPIs.
• Supporting the team and wider functions to succeed by sharing knowledge and proactively looking for ways to improve the customer journey, and personal competency, providing feedback in a solution-focussed manner.
• Expected levels of attendance and punctuality meet company guidelines.
  
  

Systems Knowledge

PC literate, with the ability to multitask & navigate multiple systems at any one time. Competent with Microsoft teams & office programs.

Skills

PERSON SPECIFICATION:

Essential

• Excellent communication skills with the ability to adapt tone and pace as required.
• Ability to multi-task and adapt to change as and when required.
• Solution focussed.
• Sales/negotiation skills.
• Take on & act upon feedback.
  
  

Desirable

• Ability to drive high quality sales appropriately.
• Able to sell compliantly adhering to verification guidelines.
• Ability to work within regulatory guidelines offering excellent customer service.
• Familiar with using an inbound dialler to facilitate calls.
  
  

Knowledge

Essential

• Understanding of excellent customer service delivery factors that enable sales.
• French native
  
  

Desirable

• Understanding of First contact resolution.
• Understanding of up-selling & cross-selling.
• Understanding of use of contact centre computerised systems.
• Familiarisation with contact centre telephony & terminology.
  
  

Experience

Essential

• Target driven sales experience.
  
  

Desirable

• Sales experience in contact centre environment.
• Objection & complaint handling
  
  

Que vous proposons-nous ?

• Contrat à durée indéterminée dès le premier jour, avec une période d’essai de 3 mois.
• Horaires : 40 heures par semaine, du lundi au vendredi de 9h00 à 18h00 (avec 1h de pause déjeuner).
• 26 jours de congés annuels + 7 jours supplémentaires (nous dépendons de la convention collective des assurances).
• Rémunération compétitive en fonction du marché + primes très attractives et atteignables selon les résultats de vente.
• Matériel fourni pour le télétravail (ordinateur portable, casque, adaptateur HDMI/USB). Nous avons un modèle 100 % télétravail.
• Assurance santé privée gratuite après un an dans l’entreprise.
• 130 € versés en fin de mois sur votre fiche de paie pour l’achat de matériel supplémentaire si nécessaire (paiement unique).
• Police d’assurance gratuite pour les employés (vous pouvez assurer gratuitement un de vos appareils électroménagers ou votre téléphone portable).
• Possibilité de participer à des cours de langues, à de nombreuses activités de bien-être et à des sessions de formation !
• Programme gratuit de soutien aux employés (conseils juridiques, ressources sociales, finances personnelles, psychologie, etc.).
• Rémunération flexible pour la formation, la garde d’enfants, etc.
  
  

Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. Office

En Alstom entendemos las redes de transporte y lo que mueve a las personas. Desde trenes de alta velocidad, metros, monorrailes y tranvías, hasta sistemas, servicios, infraestructura, señalización y movilidad digital llave en mano, ofrecemos a nuestros diversos clientes la cartera más amplia de la industria. Cada día, 80.000 colegas lideran el camino hacia una movilidad más ecológica e inteligente en todo el mundo, conectando ciudades a medida que reducimos las emisiones de carbono y reemplazamos los automóviles.

¿Podrías ser tú el/la Administrativo/a SAP-R3 área de producción (Temporal) en Pinto, Madrid que estamos buscando?

Tu futuro rol :

Asume un nuevo desafío y aplica toda tu experiencia en SAP-R3 en un nuevo campo de vanguardia. Trabajarás junto a compañeros de equipo jóvenes y talentosos.

Te encargarás del registro de las nuevas órdenes de trabajo, elaborando las facturas que se emitirán al cliente y darás soporte a los equipos de producción en tareas de back office.

Te buscamos para:

• Creación de las órdenes del trabajo en SAP R3
• Elaboración de las facturas para el cliente
• Soporte al equipo de back-office del área de producción (Mantenimiento)
  
  

Sobre ti :

Valoramos la pasión y la actitud por encima de la experiencia. Por eso no esperamos que tengas todas las habilidades. En lugar de ello, hemos enumerado algunas que creemos que te ayudarán a tener éxito y crecer en este puesto:

• Se valorará estudios de FP en Administración o soporte a gestión de proyectos
• Esencial conocimientos en SAP-R3
• Se valorará experiencia en entorno industrial o producción
• Disponibilidad de trabajar en Pinto
  
  

Qué te ofrecemos:

Únete a nosotros en un viaje transformador para toda la vida: la industria ferroviaria ha llegado para quedarse, para que puedas crecer y desarrollar nuevas habilidades y experiencias a lo largo de tu carrera.

También podrás:

Disfrutar de desafíos y una carrera a largo plazo libre de rutinas diarias aburridas

Colaborar con equipos transversales y colegas útiles

Contribuir a proyectos innovadores

Utilizar nuestro entorno ágil de trabajo

Dirigir tu carrera en cualquier dirección que elija en todas las funciones y países

No es necesario ser un entusiasta de los trenes para prosperar con nosotros. Te garantizamos que cuando subas a uno de nuestros trenes con tus amigos o familiares, estarás orgulloso. Si estás preparado para el desafío, ¡nos encantaría saber de ti!

Importante tener en cuenta:

Como empresa global, somos un empleador que ofrece igualdad de oportunidades y celebra la diversidad en los más de 70 países en los que operamos. Estamos comprometidos a crear un lugar de trabajo inclusivo para todos.