Ofertes d'ocupació per a LESS

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada21 de nov.

Teletreball LESS

From Grupo Digital, we are looking for an Incident Manager Team Lead

Work mode: Full remote.

Location: Madrid.

Residence and work permit in Spain is mandatory.

Salary: 38.000 - 44.000 € b/a


* Incident Manager Team Lead (+5 years experience).


* Leading a team and acting as the Senior SME for the Major Incident Management function.


* Driving the simplification and standardisation of processes & procedures


* Governing the distribution Incident communications across the IT estate.


* Providing strong leadership and direction in promoting best practices across the organisation.


* Driving a continual service improvement mentality across Operation with a focus on improving the Incident management processes


* Partnering with key stakeholders such as Infrastructure and Business engagement managers to ensure services remain stable and best in class


* Overseeing the entire incident management process to ensure timely resolution and minimal disruption to services.


* Coordinating with technical teams to diagnose and resolve issues, managing communication with stakeholders and affected parties.


* Ensuring compliance with incident managements procedures and Service Level Agreements (SLAs), identifying, and addressing root causes of recurrent incidents.


* Conducting post incident reviews to identify opportunities for improvement, providing regular updates to management on incident trends and performance metrics and implementing measures to prevent future incidents.


* Lead incident response teams, developing and refining incident management policies and procedures and providing guidance to less experience colleagues.


* Strong written and verbal communication skills in English - C1.


Grupo Digital

We are a group of technology companies in different areas: development, systems, automatic engineering, consulting... If you want to start your career in the field of web development and be part of a dynamic team, we look forward to your application!

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada13 de nov.

Office ERP Excel LESS Salesforce

We are seeking a Customer Order Execution Lead to join our team in Barcelona.

Schedule and effectively co-ordinate demand on the order Fulfilment - integration Centre to support strategic objectives, with the management of sales and customer needs; improve quality and performance and ensure a constant management of P&L, budget and commercial deal enablement with sales, finance, and product teams. This is for CIII and adjacent market product offerings across EMEA.

Responsible for management of the EMEA supply chain and the effective running of the S&OP process (plus contract manufacturers & appointed business partner distributors) to ensure the supply of all orders to customers are completed to the customer’s specification and delivered on time, through the implementation of clear processes and developing a highly skilled and motivated team. This includes the purchasing, supply chain, logistics and COE functions across EMEA.

Drive strategy and supply chain and COE improvement within the EMEA supply chain and ensure a high level of communication both internally and externally and in particular: *What You´ll Do*
* Managing the Customer Order book from Configuration through Shipment. Managing the “Clear to Build”, Production Scheduling, and Shipment to Customer.

* Purchasing and Planning of material to support 4.5 to 5.0 builds, this includes the management of purchasing, planning parameters, and execution and maintenance of Purchase Orders

* Training, documentation, and competency of their team regarding the local ERP system.

* Operations reporting, conception, creation, maintenance.  

* Local S&OP and demand planning champion. Champion sales funnel, configuration and demand requirements within the COE, aligned to sales operation’s organization. 

* NPI activity: Order Planning, Production Scheduling, and Purchasing. This includes peripheral market opportunity analysis, along with representing GSC from a material availability and cost perspective

* Manage configurations of bills of materials for correct market specifications to meet compliant and functionality requirements, as well as on cost. 

* Effective inventory management and financial targets set. Meet nominal days required and inventory turns per year set. As well as gross inventory levels. 

* Account management and relationship management of international freight forwarders and local transport providers. This includes managing costs to budgets and meeting budgets.

* Strategic sourcing to drive efficiency across EMEA including contract negotiation & supplier management where required. Work with the product and commercial teams, to set up suppliers and or new product with suppliers in place. 

* Management of the demand plan, aligned to the sales to plan pipeline to drive S&OP management and region alignment with global teams. Drive sales opportunities, quotes and orders and co-ordinate with sales with mechanics to achieve plans. 

* Quality and excellence team management. That support regional objectives, as well as the EMEA business for audits (Inter an external.) risk management and key project management.

*What We´re Looking For*
* 15+ years indepth knowledge and experience of S&OP,sales process, product offering, Manufacturing, Supply chain & logistics. 

* Passion for the customer experience and commitment to excellence

* Strong sense of urgency, ability to make decisions quickly with less than complete information

* Ability to lead a multifunctional team, mentor staff and team members

* Proven experience creating and continually improving process

* Able to build strong, collaborative working relationships across various operational functions

* Change agent and thought leadership

* Ability to establish rapport with all levels within the organization

* Excellent communication and presentation skills

*Leadership Skills Required*

* Take ownership and responsibility for actions, behaviors and contributions

* Proficient at influencing, collaboration, and relationship-building skills

* Ability to communicate clearly across multiple levels of management

* Previous experience in leading small teams preferred, but not required

*Core Competencies Required*

* Customer Focus

* Building Relationships 

* Inspiring Excellence

* Leading Change 

* Facilitating team effectiveness

* Developing Talent

*Technical Expertise Required*

* Proficiency with desktop applications

* Proficient in Microsoft Office Suite with advanced skills in Excel and Access

* Experience with SalesForce, D365

* *
*Education/Training Required*

* BA/BS or equivalent business experience is required

*Why Aristocrat?* Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

* World Leader in Gaming Entertainment

* Robust benefits package

* Global career opportunities