An Irresistible Opportunity

Are You Ready for a Transformative Challenge with one of The World’s Most Iconic Brands? The Pacha Group is a Globally Recognised Icon, with the Legendary Twin Cherries symbolising Hospitality, Entertainment, Sustainability - and the vivid Soul of Ibiza.

A Carefree, Creative Energy Pulses through our Warm Hospitality, Immersive Music, All-Day Entertainment Experiences, and our Signature Style Statements.

Join our Vibrant Pacha Family - and Enjoy a World where the Magic Never Stops.

The Candidate

As an Enthusiastic and Energetic Self-Starter, you embody the Soulful Spirit of The Twin Cherries by consistently Exceeding Expectations. Your Fearless and Magnetic Nature radiates a Positive, ‘Can-Do!’ Attitude, demonstrating a true Commitment to being a Team Player. You excel in Building Connections with ‘Pacha-Lovers’ and fellow Pacha Family Members, communicating with Confidence and Professionalism, making you a Powerhouse in delivering the Legendary Experientials that The Pacha Group is famous for.


Joining our Pacha Family with your passion for Delivering Superior Performance, finding Creative Solutions, and Completing Tasks Successfully promises an Unmatched Journey at The Pacha Group. Unleash your Limitless Potential in an Electrifying Environment that will Transcend your Career to New Heights!

Key Responsibilities

• Welcomes and assists Guests with a Warm and Authentic check-in and check-out experience, ensuring every Interaction is Memorable.
• Assists with Reservations, Amendments, and Guest Enquiries via phone, email, and in person, providing Dynamic, Friendly, and Professional service.
• Supports the Front Office Team by maintaining Accurate Records and Registration Cards and assisting in the creation of profiles for our ‘Pacha-Lovers.’
• Provides information about Destino Five Ibiza’s Offerings, Services, and Local Hotspots, ensuring Guests feel Connected and Informed.
• Handles simple Guest requests with Enthusiasm and Professionalism, from booking taxis to providing recommendations for Dining and Entertainment.
• Assists in addressing Guest concerns under the guidance of Senior Team Members, ensuring Professionalism and a Positive Guest experience.
• Participates in Daily Briefings and Operations Meetings, observing and learning from the Vibrant flow of Operations at Destino Five Ibiza.
• Adheres to The Pacha Group’s Health, Safety, and Hygiene Regulations, maintaining a Safe and Dynamic Environment for Guests and Pacha Family Members.
• Demonstrates Familiarity with Reception Procedures and continually develops Skills Under the Guidance of the Front Office Team.
• Collaborates with the Front Office Team to ensure Seamless Service Delivery, embracing a Hands-On Approach with a Passion for Continuous Learning.
• Provides Friendly and Professional assistance during Guest Departures, ensuring a Positive and Memorable Farewell.
  
  

The Team

Pacha Family Members are Playful, Creative and Audacious Leaders. They are Cultured yet Chic, Confident yet Self-Effacing, and they Work Hard - to Play even harder! If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments, then Look No Further! This is your Chance to Become Part of the Pacha Family and write your own chapter - with a ‘Cherry on Top!’

An Equal Opportunity Employer

The Pacha Family represents over 35 nationalities across its over 850 Pacha Family Members. The Pacha Group does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. The Pacha Family is Driven by the Principles of Love, Connection, Joy, Inclusivity and Music, and bonded by a Celebration of People, Culture and Diversity.

Sustainable Indulgence at The Pacha Group

The Pacha Group is committed to redefining Sustainable Hospitality and Entertainment, seamlessly integrating Cultural Heritage, Environmental Responsibility, and Luxury Experiences. Leading Ibiza’s transition to Clean Energy, Pacha Ibiza Club, Pacha Hotel, and Destino Five Ibiza now operate on 100% Green Power, contributing to the Group’s 34% carbon footprint reduction and accelerating the Balearics’ Net-Zero targets—where less than 1% of Ibiza currently utilizes renewable energy.

Destino Five Ibiza has further Advanced Water Stewardship, cutting usage by 24% in the 2024 season, while the Group’s dedication to Responsible Sourcing ensures that 39% of its fruits and vegetables come from Ibiza and 86% from within Spain. Cementing its Sustainability Leadership, The Pacha Group has registered all core properties—including Pacha Ibiza, Pacha Hotel, Destino Five Ibiza, and Casa Pacha Residences under development—with the US Green Building Council, targeting LEED Gold or higher certification. Beyond operations, The Pacha Foundation continues to Champion Ibiza’s Social Welfare, Environmental Conservation, Cultural Arts, and Sports Initiatives, ensuring that Sustainability remains at The Heart of the Brand’s Legacy.

About The Pacha Group

The Pacha Group is a globally acclaimed lifestyle brand with a strong presence in various sectors such as music, leisure, entertainment, hospitality, and fashion. It extends its international influence through well-known destinations including Pacha Ibiza (a famed nightclub), Destino Five Ibiza and Pacha Hotel. Having celebrated its 50th anniversary in 2023, the Pacha Group is dedicated to sharing the essence of the Ibizan lifestyle with the world, characterised by a carefree, sophisticated way of life infused with creativity, music, and a spirit of acceptance.

Find out more here: pacha.com

About FIVE Holdings

FIVE Holdings is a vertically integrated group, and its current portfolio includes 3 luxury hotels in the UAE, FIVE Palm Jumeirah, FIVE Jumeirah Village and FIVE LUXE, a hotel in Switzerland, FIVE Zurich, 2 hotels in Spain, Destino Five Ibiza and Pacha Hotel, a nightclub in Spain, Pacha Ibiza, 2 eponymous Fashion Lines, FIVE Mode and The Pacha Collection in the UAE and Spain; as well as a range of assets that include Toy Room, and WooMoon Storytellers (Globally).

FIVE’s focus is on a ‘Global Sustainable Entertainment Ecosystem,’ which is the integration of immersive entertainment with homegrown F&B concepts that results in a distinctive guest experience for an international and affluent audience of luxury-loving, eco-conscious Millennial and Gen-Z customers.

Find out more here: fiveglobalholdings.com

About Destino Five Ibiza

Destino Five Ibiza, part of The Pacha Group’s iconic legacy, reopens in June 2025 after a comprehensive transformation, elevating it from a four-star to a five-star destination. The reimagined hotel blends sophisticated contemporary design with a commitment to sustainability, aiming to achieve LEED Platinum certification.

Guests can expect elevated dining, luxurious amenities, and imaginative spaces, including terraces with outdoor bathtubs and a wellness-focused outdoor gym. As a beacon of sustainable luxury on the island, Destino Five Ibiza redefines the art of celebration, offering unforgettable moments of joy, connection, and inclusivity.

Returning for the new chapter, Marco Carola’s legendary Music On residency will bring world-class talent to one of Ibiza’s most iconic open-air stages, continuing the hotel’s tradition of extraordinary experiences.

Requisitos mínimos

What We’re Looking For

• Basic Computer Literacy, with familiarity or willingness to Learn Word, Excel, Outlook, and Hotel PMS Systems, such as Opera.
• Impeccable communication skills, both Verbal and Written, with Fluency in English and Spanish (Additional Languages are a Plus).
• A Positive Approach to Problem-Solving, with a willingness to Learn and Adapt in Dynamic and Fast-Paced Operational Environments.
• Exceptional interpersonal skills to engage Seamlessly with Guests, Pacha Family Members, and Stakeholders.
• A Proactive Approach, eagerness to Learn, and Attention to Detail, Contributing Positively to Reception Operations.
• Flexibility to work a variety of shifts, including Weekends and Holidays, based on the requirements of Destino Five Ibiza.
• A Professional, polished Appearance, always adhering to The Pacha Group’s High Standards and maintaining a Vibrant, Authentic Presence.
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
• Ability to sign a Collaboration Agreement.
• Motivated, Passionate and Eager to learn from Industry-Leading professionals.
• Availability to Relocate and Thrive within our Electrifying and Limitless Environment.
• Must hold the Legal Right to work in Europe, including any required visas or work permits, in Full Compliance with local regulations.