No et perdis res!
Uneix-te a la comunitat de wijobs i rep per email les millors ofertes d'ocupació
Mai no compartirem el teu email amb ningú i no t'enviarem correu brossa
Subscriu-te araTransport i Logística
1.253Informàtica i IT
1.096Comercial i Vendes
1.091Administració i Secretariat
948Comerç i Venda al Detall
629Veure més categories
Desenvolupament de Programari
545Indústria Manufacturera
464Enginyeria i Mecànica
424Educació i Formació
385Màrqueting i Negoci
314Dret i Legal
295Instal·lació i Manteniment
282Comptabilitat i Finances
171Disseny i Usabilitat
170Recursos Humans
169Sanitat i Salut
160Publicitat i Comunicació
126Construcció
109Art, Moda i Disseny
105Hostaleria
102Arts i Oficis
97Immobiliària
88Alimentació
81Turisme i Entreteniment
76Atenció al client
68Cures i Serveis Personals
46Producte
37Banca
36Seguretat
27Farmacèutica
22Social i Voluntariat
20Energia i Mineria
14Esport i Entrenament
6Agricultura
2Telecomunicacions
2Assegurances
1Editorial i Mitjans
1Ciència i Investigació
0roadsurfer
(Junior) Customer Success Manager (m/f/d) FRANCE
roadsurfer · Viladecans, ES
Teletreball Office
Why roadsurfer?
- TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, pizza & beer evenings, etc.
- FLEX WORK & WORKACTION: You are flexible in terms of working hours. Our Flex Work Policy enables you to switch between office days and home office days and work from abroad in Europe for one month per year
- PERSONAL DEVELOPMENT: We support your personal and professional development through an individual Growth Plan and our Inhouse Academy
- CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself
- JOB BIKE: Stay fit with our job bike offer
- DISCOUNTS: Use our Corporate Benefits Platform, the Travel Industry Card and Family & Friends Discounts
- THE PLACE TO BE: Look forward to a beautiful, bright office with everything your heart desires, like table tennis and table football. You can also enjoy our weekly breakfast and lunch specials
- OFFICE DOGS: Dogs in the office are welcome
- Personalized Customer Assistance: You serve as the initial point of contact for roadsurfer prospects and customers, offering tailored guidance on our product offerings, including rent, abo, myroadsurfer, and spots
- First-Level-Support: You professionally and effectively handle issues such as damage claims, breakdowns, and complaints, ensuring prompt solutions
- Booking Management: Your responsibilities include coordinating existing bookings and subscriptions, whether it's for updates, changes, or cancellations
- Team Collaboration: You collaborate closely with other teams, such as product development, our international stations, and the sales team, to maximize service quality
- It would be great if you've worked in customer service or support before, but we also welcome career changers
- You're skilled in both French and English communication (knowing more languages is a bonus)
- You're good at dealing with complaints and can stay strong in tough situations
- Knowing how to use Zendesk or a similar support system is a plus
- Your cheerful attitude shines through, even over the phone
- You truly enjoy camping, travel, road trips, and exploring far-off places
- SALARY: Your salary, depending on experience, ranges between €2,600 - €3,000 per month
- WORKING HOURS:
- We are available to our customers from Monday to Saturday, from 09:00 to 18:00. Your leisure time is as important to us as it is to you! Therefore, we place a high value on early shift planning, attempt to accommodate individual requests, and of course, you can work from home as well
- Willingness to work on weekends and holidays (with Sunday and holiday premiums)
- PLACE TO BE: Remote work is an option, but a presence in our Munich office for at least 2-3 days per week is expected
We look forward to receiving your application! For questions, feel free to contact us anytime at [email protected].
ABOUT #ROADSURFER
We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!
roadsurfer
Málaga, ES
MÀLAGA - Rental Agent Tourism Industy
roadsurfer · Málaga, ES
Why roadsurfer?
TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit as well as regular team events such as joint barbecues or simply an after-work drink at your station.
CAMPER BUDGET: You get a free rental for our campers so you can experience the #happyroadsurfing lifestyle for yourself.
DISCOUNTS: Take advantage of our corporate benefits platform and Family & Friends discounts.
The role - your passion
- You lend a hand and take over the exterior and interior cleaning of our campers
- You explain and hand over our campers to the customers
- You put a smile on our customers' faces when they pick up and return their camper and make their roadsurfer journey unforgettable
- You manage the payment processes and check in rental payments and collect security deposits
- You support our station team with all daily tasks and make sure that our #happyroadsurfers leave the yard happy
- You are absolutely hands-on and lend a hand at all times
- Experience in dealing with customers
- Class B driving license
- Very good knowledge of English and the language of the country you are applying for
- YOUR CONTRACT: Part-time (20h) from Mid April on with a contract duration of 6 month
- SALARY: 10.196€ annual gross
- YOUR PLACE OF WORK: Calle José Calderón, 120, 29590 Málaga
Are you made for the job? Then we look forward to receiving your application! If you have any questions, please feel free to contact us at [email protected] and we will get back to you as soon as possible
ABOUT #ROADSURFER
We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!