Guest Interaction

Welcome and greet guests in a friendly and professional manner.

Assist in taking orders, explaining menu items, and providing recommendations.

Table Setting And Service

Assist in setting up tables for service, including arranging table settings and linens.

Learn and execute proper service techniques, including plate presentation and order delivery.

Order Processing

Take orders accurately and enter them into the point-of-sale (POS) system.

Coordinate with kitchen and bar staff to ensure timely delivery of food and beverages.

Beverage Service

Assist in serving beverages, including wine, cocktails, and non-alcoholic drinks.

Learn about different types of beverages, glassware, and service etiquette.

Customer Satisfaction

Address guest inquiries and concerns with a positive and customer-focused attitude.

Seek feedback from guests and assist in resolving any issues promptly.

Billing And Payment

Assist in processing guest payments, handling cash, and providing accurate change.

Learn and follow established procedures for billing and reconciliation.

Upselling And Promotion

Familiarize yourself with menu items and promotions to effectively upsell to guests.

Assist in promoting special events, offers, or menu items to enhance the guest experience.

Cleanliness And Organization

Maintain cleanliness and organization in the dining area.

Assist in clearing and resetting tables efficiently.