Cross Border Talentsis recruiting anSpanish Customer Support Specialistto work remotely or in hybrid mode in historic, beautiful, and sunnyGreece!
Afraid to make the jump because you don't know anyone in Greece and don't speak the language? No worries, our client provides arelocation packageto help you settle in a country that never sleeps.
Your Role as a Customer Advisor:
- Represent a worldwide brand
- Integrate a multicultural environment
- Develop customer relationships and offer the best experience to the customer
- Troubleshoot through the use of open questions, support documents, and system training
- Offer recommendations to common problems or frequently asked questions
- Fluency in Spanish (C2 Level or Native)
- Good knowledge of English (B2 level) *Please submit your CV in English
- Availability to work in rotating shifts
- Good computer skills
- Any kind of previous experience or contact with clients
- Excellent communication skills
- Good listening and empathy skills
- Good time management skills
- Team spirit and flexibility
- EU passport or Greek residence card
- Paid travel expenses, including airport pickup
- Free accommodation in a hotel for the first 14 days
- Free real estate agency services to help you find accommodation according to your requirements
- Assistance with legal processes and administration matters
- Renewable contract of 12 months
- Health coverage and private health care
- Attractive salary (14 salaries per year) with performance bonus
- Full-time position: 40 hrs per week = 8 hrs per day / 5 days a week
- Intensive training by certified instructors
- Work from home within Greece
- Free Greek lessons
- Engaging social and cultural activities with colleagues
- Discounts on many services and products, such as gym memberships, theme parks, and restaurants
- Europe's oldest capital city
- The first European Capital of Culture
- Ancient history and culture are evident at every step
- The birthplace of democracy and philosophy
- One of the sunniest cities in the world with approximately 270 days of sunshine per year
- Home to one of Greece's 18 UNESCO World Heritage Sites, the Acropolis of Athens
- Lively arts/music/festival scene
- The first ever plays were performed in Athens and there are 152 theatre halls in Athens today
- Home to more than 100 museums and galleries
- Vibrant nightlife
- A food and coffee lovers' paradise
- Great street markets, farmers' markets, and many other shopping opportunities
- Good public transportation
- An abundance of beaches and hiking trails and opportunities for adventurous outdoor activities in and around Athens
- A convenient gateway to the Greek islands
- Friendly and welcoming locals and an international vibe
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