Ofertas de empleo en Grand Hyatt

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada16 nov.

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Organization- Grand Hyatt Barcelona

Summary

As a bell person you will serve as the first point of contact for guests arriving at our hotel, providing a warm welcome and ensuring an amazing arrival process. Your primary responsibilities will include assisting guests with luggage, escorting them to their rooms, and providing information about hotel amenities and services.

Responsibilities:

• Greet guests upon arrival with a friendly and welcoming demeanor, assisting with luggage and providing assistance as needed.
• When needed, escort guests to their rooms, providing information about hotel amenities, services, and local attractions.
• Assist guests with transportation arrangements
• Maintain cleanliness and organization in the lobby and entrance areas, ensuring a neat and welcoming atmosphere for guests.
• Provide assistance to guests with special needs or requests, ensuring their comfort and satisfaction throughout their stay.
• Collaborate with other hotel staff to ensure smooth operations and efficient service delivery.
• Adhere to all safety and security protocols to protect guests and their belongings.
• Maintain a professional appearance and demeanor at all times, representing the Hyatt brand with pride and integrity.
  
  

• What we would love about you
• Previous experience in a customer service or hospitality role is preferred but not required.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Ability to work effectively in a team-oriented environment and adapt to changing priorities.
• Physical stamina and the ability to lift, carry, and transport luggage and other items as needed.
• Flexibility to work evenings, weekends, and holidays as needed.
  

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Employee cafeteria
• Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada15 nov.

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Organization- Grand Hyatt Barcelona

Resumen

En el rol de Botones, serás el primer punto de contacto para los huéspedes que llegan a nuestro hotel, brindándoles una cálida bienvenida y asegurando un proceso de llegada increíble. Tus principales funciones incluirán ayudar a los huéspedes con el equipaje, acompañarlos a sus habitaciones y proporcionar información sobre las comodidades y servicios del hotel.

Responsabilidades:

• Saludar a los huéspedes a su llegada con un comportamiento amigable y acogedor, ayudándoles con el equipaje y proporcionando asistencia según sea necesario.
• Cuando sea necesario, acompañar a los huéspedes a sus habitaciones, proporcionando información sobre las comodidades del hotel, servicios y atracciones locales.
• Ayudar a los huéspedes con arreglos de transporte
• Mantener la limpieza y organización en el lobby y las áreas de entrada, asegurando un ambiente ordenado y acogedor para los huéspedes.
• Brindar asistencia a los huéspedes con necesidades o solicitudes especiales, asegurando su comodidad y satisfacción durante su estadía.
• Colaborar con otros empleados del hotel para garantizar operaciones fluidas y una entrega de servicio eficiente.
• Adherirse a todos los protocolos de seguridad para proteger a los huéspedes y sus pertenencias.
• Mantener una apariencia y comportamiento profesionales en todo momento, representando la marca Hyatt con orgullo e integridad.
  
  

• Se prefiere experiencia previa en un rol de servicio al cliente o hospitalidad, pero no es requerido.
• Excelentes habilidades de comunicación e interpersonales, con un comportamiento amigable y accesible.
• Capacidad para trabajar efectivamente en un ambiente orientado al trabajo en equipo y adaptarse a prioridades cambiantes.
• Resistencia física y capacidad para levantar y transportar equipaje y otros artículos según sea necesario.
• Flexibilidad para trabajar por las tardes, fines de semana y feriados según sea necesario.
  
  

• 12 noches gratuitas al año en todos los hoteles de Hyatt en todo el mundo
• Estancias de hotel con descuento en Hyatt no solo para ti sino también para tu familia y amigos desde el día en que comienzas
• 50% de descuento en alimentos y bebidas cuando cenes como huésped en hoteles Hyatt seleccionados
• Cafetería para empleados
• Acceso gratuito a una plataforma de bienestar multifacética en el cuidado de la salud mental que inspira el crecimiento humano
• Oportunidades continuas de aprendizaje y desarrollo para proporcionarte un camino profesional claro, así como oportunidades de ascenso laboral en hoteles Hyatt en todo el mundo
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada15 nov.

. Office

Organization- Grand Hyatt Barcelona

Summary

Join Our Team as a Guest Assistant / Telephone Operator!

Are you passionate about delivering exceptional customer service and creating memorable guest experiences? We are looking for a Guest Assistant / Telephone Operator to join our team! In this role, you will be the first point of contact for our guests, handling phone inquiries with professionalism and efficiency while ensuring top-tier service that aligns with our brand standards.

If you have strong communication skills, a proactive attitude, and a commitment to excellence, we invite you to become part of our dynamic hospitality team. This is an exciting opportunity for individuals who thrive in a fast-paced environment and take pride in providing outstanding guest experiences.

Keep reading to see if you’re the perfect fit!

Key resposibilities of the role:

• Handle internal and external phone calls, providing high-quality service aligned with brand standards and addressing requested information efficiently.
• Foster respectful and cooperative relationships with the hotel’s external providers, always prioritizing guest satisfaction as the primary objective.
• Stay up to date with the hotel’s products, services, and scheduled events, ensuring all relevant information is refreshed daily.
• Adhere strictly to confidentiality policies regarding guest information (PMS, Reservation, and Guest Request Systems).
• Assist the Front Office Management team with other tasks related to guest satisfaction
  
  

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• English & Spanish proficiency.
  
  

• 12 complimentary nights per year at Hyatt hotels worldwide.
• Discounts on Hyatt hotel stays not just for you, but also for your family and friends from day one.
• 50% discount on food and beverages when dining as a guest at selected Hyatt hotels.
• Employee cafeteria.
• Free access to a multifaceted Wellness Platform for mental well-being care that inspires human growth.
• Continuous learning and development opportunities to provide you with a clear career path, as well as promotion opportunities at Hyatt hotels worldwide.
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada23 oct.

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Organization- Grand Hyatt Barcelona

Summary

Kickstart Your Career with a Full-Time Revenue Internship at Grand Hyatt Barcelona!

Are you a hospitality student eager to dive into the strategic world behind hotel performance? This is your chance! Join us at Grand Hyatt Barcelona as a Data Analyst Trainee, where you'll be part of a dynamic and analytical team focused on maximizing hotel revenue and market performance.

We’re looking for a passionate intern to join our team starting in January 2026.

Your journey into the world of hotel strategy starts here!

What You’ll Be Doing:

As a Data Analyst Trainee, you'll gain practical, hands-on experience in one of the most data-driven and impactful departments in hospitality. Y

As a Data Analyst Intern , you will :

• Collect and analyze internal and market data to provide actionable insights for the Sales team .
• Support the preparation of regular reports and dashboards to evaluate commercial performance and identify trends .
• Contribute to projects aimed at improving processes and efficiency within the department , providing data- driven suggestions .
• Collaborate with team members to identify growth opportunities and optimize sales strategies .
• Participate in sales meetings and strategy discussions
• Learn about market analysis , pricing strategies , and key account management
• Gain insight into how a luxury hotel brand like Grand Hyatt operates within a competitive market like Barcelona
  
  

• Full-Time Commitment: This is a paid internship, Monday to Friday. Please note that housing is not included.
• Our internship programs require 6-month availability in Barcelona.
• Educational Collaboration: You must be able to sign a collaboration agreement with your school or study center.
• Work Authorization: You need to have legal authorization to work in Spain or your University must be approved for Internships in the EU.
• Relevant Career Path: Your studies should be related to the internship.
• Language Skills: Advanced English is a must and Advanced Spanish is highly valued.
• Passion for Learning: We seek individuals with a strong desire to learn and grow.
  
  

• Career Development: This is an excellent starting point for your professional journey.
• Vibrant Work Environment: Our team is young, dynamic, and supportive. We help each other, share laughter, and are passionate about our industry.
• Employee Perks: Enjoy complimentary meals in our Employee Cafeteria.
• Engaging Activities: Participate in our festive, recreational, and training activities.
• Mentorship: Benefit from guidance and support to help you thrive.
• Our Values: We uphold respect, integrity, empathy, experimentation, inclusion, and wellbeing.
• 12 complementary nights at Hyatt Hotels after 90 days of service