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0Radisson Hotel Group
Madrid, ES
Content Operations Manager
Radisson Hotel Group · Madrid, ES
Agile Excel SEO CMS PowerPoint
Position Summary
Radisson is currently looking for a Digital Content Operations Manager who will be responsible for leading a team of 5 members in charge of on-time delivery of digital content on its multi-lingual global e-commerce RadissonHotels.com and Radisson Hotels app.
The right person for this role:
- Assists in the project management of on boarding new properties as well as specific campaigns or extensive corporate projects.
- Manages the content workflow for all properties and supports global initiatives
- Is adaptable/resilient and knows how to handle the unexpected
- Is organized and able to navigate competing priorities
- Has strong people skills, and can easily connect and work with anyone
- Is digital savvy and passionate about digital, websites and apps
- Has a strong attention to details and seeks quality
- Sets a high bar for themselves
- Is intellectually curious and creative
- Optimizes and approves content to set the quality standards high and ensure best SEO ranking
- Implements procedures and strategies to ensure that content is optimized for a global audience
The Digital Content Operations Manager at Radisson Hotel Group has the role to lead the team that ensures that RadissonHotels.com and Radisson Hotels app display fresh and high-quality content (both text and visual elements) to help the user making a booking decision. Specifically, the purpose of this role is to:
- Lead the team that creates, revises, edits and publishes content in order to ensure compliance to brand guidelines and superior content quality on the website and app.
- Take full ownership of the requests coming from the Marketing team, Corporate teams and hotels in order to fulfill their requests and bring their content online ensuring the best online experience possible.
- Ensures on time delivery of all content related projects
- Provides reports and insights on the content team
The Digital Content Operations Manager will be part of the Digital Experience Center of Excellence Team and will communicate with global teams around the world including:
- Hotel Owners/Operators
- Brand and Marketing Teams
- Digital Marketing and SEO Teams
- Commercial Team
The Digital Content Operations Manager has the responsibility to:
- Manage the Digital Content team and ensure an excellent management of the stakeholders.
- Deliver projects on time, with quality and on budget
- Ensure all digital content is on-brand, consistent in terms of style, quality, tone of voice, and optimized for online channels including desktop, mobile and app.
- Support global marketing and corporate teams with both B2B and B2C customers.
- Improve and optimize workflow for requesting, creating, editing, publishing, and retiring content.
- Work with the CMS Manager evolve and adapt to the team needs to industry best practices.
- Manage, consult and collaborate on numerous projects to better the online experience.
- Adhere to style guidelines, UX principles, processes, and established standards for quality, scope, and usability of content.
- Ensure content is accurate, functional, relevant and SEO optimized.
- Translate complex processes into simple, clear, end-user focused content solutions.
The Digital Content Operations Manager must possess the following requirements and skills:
- High degree of ownership and accountability.
- Balance multiple projects, assignments, and launches simultaneously within a fast-paced, ever-changing work environment.
- Ability to look for outside the box solution
- A second language, especially French will be highly valuable
- Work with the team, not only manage them
- Excellent oral and written communication skills.
- Ability to set clear goals and quantitatively measure them.
- Advanced Excel and Powerpoint skills.
- Knowledge of Adobe Workfront and Tridion Content Management System is a plus.
- Knowledge of workflows and agile methodology
- Skills to gather ideas and feedback from a wide variety of internal and external stakeholders
- Capable of working collaboratively across teams and departments, with minimal supervision.
- Ability to work with technical staff to communicate issues.
English
Digital
French
Content
GERENTE OPERACIONES ZONA NORTE
28 de marçACCIONA
Bizkaia, ES
GERENTE OPERACIONES ZONA NORTE
ACCIONA · Bizkaia, ES
Somos una compañía global, líder en el desarrollo de infraestructuras regenerativas que generan un impacto positivo en la sociedad. Nuestra plantilla, formada por más de 60.000 profesionales y presente en más de 40 países de los cinco continentes, contribuye a nuestra misión de diseñar un planeta mejor. Buscamos personas que quieran marcar la diferencia, promover el desarrollo sostenible y encontrar soluciones a los mayores desafíos globales, incluidos el cambio climático, la sobrepoblación y la escasez hídrica. Únete a nosotros en la búsqueda de soluciones para lograr un futuro sostenible.
ACCIONA, en su línea de negocio de Servicios Urbanos y Medio Ambiente, precisa incorporar un/a Gerente de Operaciones para la delegación Norte, con con foco geográfico en la gestión de contratos e identificación de oportunidades en País Vasco y Navarra.
Descripción del puesto
Misión
- Gestión del contrato asignado por la empresa coordinando las operaciones, el equipo de trabajo y las acciones estratégicas con el cliente de acuerdo con las instrucciones de la dirección general, garantizando los objetivos de la compañía en materia de crecimiento y rentabilidad.
- Colaboración con departamento técnico de ofertas para elaboración de ofertas técnicas de nuevos servicios para la compañía.
- Desarrollo Comercial y, por lo tanto, de oportunidades de negocio de la Zona Norte. Identificación de oportunidades y análisis de posibilidad de compra de empresas locales con foco en País Vasco y Navarra.
- Llevar a cabo la planificación del servicio, resolviendo las incidencias que puedan surgir y proponiendo mejoras en la ejecución, para garantizar el cumplimiento de los requerimientos del contrato.
- Supervisar la contratación, gestión y formación de los empleados a su cargo.
- Elaborar el presupuesto anual, sus revisiones a lo largo del año y los cierres mensuales, analizando las desviaciones encontradas y proponiendo medidas correctoras.
- Supervisar y analizar las compras descentralizadas de su ámbito de gestión para facilitar el control económico de los gastos vinculados al contrato.
- Supervisar el cumplimiento de políticas y procedimientos internos en materia de Prevención de Riesgos Laborales y Calidad y Medio Ambiente.
- Fomentar la relación con el cliente para garantizar su satisfacción e identificar otras posibles necesidades adicionales a satisfacer.
- Será el/la responsable de la identificación de oportunidades de negocio, estableciendo relaciones comerciales tanto para contratos de AMA como de ASU tanto de carácter público como privado. Analizará además la posibilidad de compra de empresas locales que nos doten de contactos comerciales que refuercen nuestra presencia en la Zona.
Requisitos
Formación en Ingeniería, Ciencias Ambientales o estudios afines.
Al menos, diez años de experiencia en funciones similares, con conocimientos sólidos tanto en contratos de medio ambiente como de tratamiento de residuos.
Perfil local con euskera fluido
Somos una compañía que valora la diversidad como fuente de talento y por ello trabajamos para impulsar un entorno inclusivo en el que se promueve el respeto, la pertenencia y el compromiso de forma que todas las personas puedan participar en igualdad de oportunidades. Invitamos a todas las personas a inscribirse con independencia del origen, circunstancias, bagaje o condición. ACCIONA ha recibido la certificación Top Employer 2021, 2022, 2023 y 2024, que reconoce a la Compañía como una de las mejores empresas para trabajar en España.
Empresa Anônima
Madrid, ES
Gerente de Operaciones y Desarrollo de Negocio I Economía Circular I Sostenibilidad
Empresa Anônima · Madrid, ES
Estamos buscando para nuestro cliente, entidad referente en la ECONOMIA VERDE o ECONOMIA CIRCULAR con mas de 25 años de historia la posición de
Gerente de Operaciones y Desarrollo de Negocio I Economía Circular I Sostenibilidad
Misión, Funciones y Responsabilidades
Liderar a través de su equipo, su unidad de negocio cumpliendo los Objetivos- estratégicos y operacionales- marcados, siendo un referente en el ecosistema de la Economía Circular.
Experiencia y formación
- Ingeniero Superior, o Titulación Superior, preferentemente en Carreras de Ciencias o Técnicas.
- Formación complementaria en gestión de residuos y medio ambiente (conocimiento de Normativa y su aplicación)
- Vocación por la economía Circular
- 5 años en puestos de Gestión en el sector de residuos urbanos o industriales (recuperación y /o reciclado )
- Experiencia en economía verde en Desarrollo de Negocio , Gestión comercial en el área B2B y la implantación de estrategias de Negocio y Sostenibilidad.
- Experiencia en Gestión y liderazgo de Equipos
- Experiencia en Gestión Presupuestaria
- Inglés
Competencias
- Visión estratégica y capacidad de análisis.
- Orientación a resultados
- Gran capacidad de adaptación , espíritu cooperativo y resiliencia en entornos de incertidumbre actual
- Magníficas habilidades de Comunicación, negociación y representación institucional.
- Liderazgo y carisma.
- Ubicación de la posición: Madrid.
Nuestro cliente es consciente de la importancia de las personas para el éxito de la
organización, y conocedor de la motivación de los trabajadores es esencial para el adecuado
funcionamiento de la organización, asume el compromiso de satisfacer las expectativas de las
personas que componen su equipo humano, prestando especial interés a su bienestar y su
desarrollo personal y profesional.
Operations Manager
25 de marçLeading Edge Aviation
Alhama de Murcia, ES
Operations Manager
Leading Edge Aviation · Alhama de Murcia, ES
REST Outlook
ROLE OVERVIEW
The role of the Operations Manager is to manage and co-ordinate Leading Edge Aviation Sociedad Limitada (LEASL) operations to ensure aircraft, simulator and instructor resources are used as safely, efficiently and effectively as possible and in accordance with Leading Edge Aviation, AESA, CAA and EASA regulations.
Working closely with the Head of Training (HoT), Chief Flight Instructor (CFI) and Oxford Operations Manager (OOM), the Alhama Operations Manager (AOM) will ensure a constant presence in the LEASL operations area, working closely with student pilots who will require experienced guidance as they look to undertake their flying training.
ROLE DUTIES
DEPARTMENTAL MANAGEMENT
- Recruit, train and manage the Operations team.
- Provide rest breaks, annual leave and sickness cover for Operations Assistants, Ramp Assistants and Scheduler, ensuring any shortfall in cover is managed.
- Report monthly production hours flying hour totals for each aircraft and simulators.
- As directed by Senior Management, complete required details for the monthly Managers meeting and any other forums as required.
- Regularly review Company operations to improve efficiency and effectiveness.
- Create, manage and monitor an audit system for Operations.
DAY TO DAY OPERATIONS
- Plan and co-ordinate the daily flying and simulator schedules with the CFI and Instructors to ensure maximum aircraft, simulator and instructor utilisation is achieved.
- Plan, co-ordinate and monitor scheduled maintenance requirements to ensure minimum disruption to the flying schedule, maintaining a record of aircraft serviceability which include both planned and unscheduled maintenance.
- Ensure all aircraft and simulators are updated monthly (28-day cycle) with the appropriate Navigation databases.
- Liaise with the LEAL sim technician to ensure all planned simulator maintenance tasks are completed and arrange for any defects to be corrected or deferred. Minor works may be required in consultation with the LEAL sim technician.
- Ensure adherence to relevant regulations and procedures, including flight time limitations, in coordination with HoT / CFI.
- Liaison as necessary with external airport ATC/Operations to ensure the efficient delivery of the planned Flying Schedule including:
- Organising the refuelling of aircraft and filing of fuel receipts.
- Liaison with external CAO and engineering providers to:
- Forward plan maintenance activities, to include all scheduled events and forecast major spares requirements (engines, gearboxes, etc) whilst liaising with the Finance team.
- Resolve any aircraft defects or defer those iaw MEL and OEM procedures.
- Obtain aircraft availability.
- Ensure aircraft documentation and on-board items are in date.
- Initiate emergency procedures in case of accidents or incidents involving our aircraft or personnel.
- Accurately maintain all aircraft and library documents in Flight Logger, the Virtual Learning Environment and with the SCMM.
- In conjunction with the CFI, manage and track student progress throughout training, including monitoring student course hours to ensure compliance.
- Liaise with HoT/CFI and external providers to ensure planned maintenance is integrated into the flying schedule.
- Managing aircraft movements, ensuring the required aircraft are out and ready to fly for the first daily sortie and hangered/tied down as necessary at the end of the day.
- To initiate remedial actions and liaison with all relevant parties to minimise the impact of a potential or actual disruption to the planned schedule.
- Manage the provision of supplies of oils and lubricants as required.
- Check and approve invoices in support of Maintenance and Operations.
- Other duties as directed by senior management.
CORE COMPETENCIES
- Flight Scheduling and Operational experience.
- Working knowledge of appropriate UK CAA, AESA and EASA regulations, including engineering.
- Excellent IT and systems skills.
- Strong organisational skills.
- Excellent written and verbal communication skills with a positive and enthusiastic outlook.
- A Can-do attitude with the willingness to go the extra mile for the Company.
- Ability to analyse and decide a course of action in a timely manner.
- A pro-active manner, looking to resolve issues within approved boundaries, working with HoT/CFI and OOM to identify solutions to the usual flying training issues that occur – weather, aircraft serviceability, pilot availability, etc.
- A flexible approach to working hours.
IT Operations Manager
21 de marçNestle
Barcelona, ES
IT Operations Manager
Nestle · Barcelona, ES
Agile Cloud Coumputing DevOps
We are looking for a person with an excellent capability to communicate effectively to both technical and non-technical stakeholders and experience implementing efficient processes on cloud-based solutions to join our team in
Position Snapshot:
- Location: Barcelona, Spain.
- Type of contract: Permanent.
- Stream: IT Analytics, Data & Integration.
- Remote policy: Hybrid work.
- Languages: Fluent Business English.
What you´ll do:
- Play crucial role in capturing feedback from business users and stakeholders to meet expected service levels, data governance best practices and drive product excellence.
- Support continuous improvement of existing business processes, governance and user engagement of IT Sustainability solutions.
- Supervise implementation of enhancements with business and technical stakeholders.
- Facilitate operational calls with product owners and other sustainability stakeholders.
- Ensure efficient regular reporting processes across Sustainability solutions and ensure IT security standards are applied across these solutions.
- Maintain up-to-date technical documentation.
We offer you:
We offer more than just a job. We put people first and inspire you to become the best version of yourself.
- Great benefits including competitive salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
- Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
- Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!
- Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.
Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!
You will be a great fit if you have:
- Excellent communication skills and ability to influence and connect with both technical and senior business stakeholders.
- Proven experience leading a team of IT developers.
- A proven record of achievements driving IT operations enhancements.
- Problem-solving mindset with project management skills.
- Bonus points if you have:
- Previous knowledge in Sustainability.
- Cloud platforms knowledge.
- Familiarity with Agile methodology and DevOps tool.
Not a 100% match? No worries! Nestlé supports your personal growth with customized development solutions.
GERENTE DE OPERACIONES EN CONTACT CENTER
20 de marçEmpresa Confidencial
GERENTE DE OPERACIONES EN CONTACT CENTER
Empresa Confidencial · Madrid, ES
Teletreball
Buscamos un profesional organizado, con dotes de gestión y orientado a resultados y personas. Debe tener una mentalidad práctica para resolver problemas en el acto, combinada con habilidad para tener una visión global y realizar mejoras. Como gerente de call center, también debes tener excelentes capacidades de atención al cliente y comunicativas
FUNCIONES:
- Desarrollar objetivos para las actividades cotidianas del centro de atención telefónica
- Realizar una planificación de recursos efectiva para maximizar la productividad de estos.
- Gestión del equipo: absentismo, vacaciones, reparto de tareas, seguimiento de desempeño de las personas, búsqueda de áreas de mejora y planes de acción con el equipo.
- Recopilar y analizar estadísticas del centro de atención telefónica (tasas de resultados, costes, métricas de atención al cliente, etc.)
CONDICIONES:
- Horario partido con jornada intensiva los viernes y en verano.
- Salario base+ bonus anual por objetivos.
- Localización: Madrid.
- Dias de teletrabajo al mes.