What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.
Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here!
We’re seeking a dynamic, strategic, and energetic Field Operations Manager to help drive operational excellence, streamline sales processes, and support revenue growth.
In this role, aligned to regional sales leaders, you’ll oversee business operations and sales structures—including headcount tracking, budget management, and the development of strategic sales initiatives. You'll play a critical role in ensuring visibility and analysis across the customer lifecycle, with a strong focus on forecasting, performance metrics, and sales enablement.
Reporting directly to the WW Head of Sales Operations, you'll also act as the primary liaison between regional sales and global operations—leading process improvements, managing key projects, and delivering the analytics and intelligence that help transform opportunity development and consulting impact.
Key Responsibilities:
- Field Operations Management: Oversee regional field operations to ensure the effective execution of sales strategies, seamless support for sales teams, and optimal territory management. Implement procedural changes to improve performance, scalability, and efficiency.
- Sales Strategy & Planning: Partner with sales leadership to develop and execute strategic sales plans. Define success metrics, contribute to revenue goal setting, and support go-to-market strategy development. Actively participate in monthly and quarterly business reviews with regional and global leadership.
- Data Analysis & Insights: Leverage data to evaluate sales performance, uncover trends, and deliver actionable insights. Build and maintain dashboards and reports to monitor key metrics. Implement sales analytics, business intelligence, and market insights to assess consulting impact on opportunity development. Support major initiatives through ad hoc analysis and develop executive-ready collateral, including dashboards, presentations, and performance summaries.
- Sales Process Optimization: Identify bottlenecks and implement improvements across the sales funnel—from lead generation to quoting and forecasting—to boost efficiency and drive results.
- Cross-Functional Collaboration: Act as a key liaison between Sales and cross-functional teams, including Marketing, Product, Finance, HR, Renewal Operations, BDR, and Customer Success. Ensure alignment on GTM strategy, compensation models, and operational initiatives.
- Forecasting & Reporting: Own the regional sales forecasting process, ensuring consistency and accuracy in revenue projections and pipeline health. Proactively identify, troubleshoot, and resolve reporting issues at their source.
- Proven experience in Sales Operations, Revenue Operations, FP&A, or a similar role, with a strong focus on pipeline management, data analysis, sales compensation, and field operations. Demonstrated ability to navigate and resolve complex, cross-functional challenges.
- Extensive experience designing, interpreting, and managing sales compensation plans. Comfortable addressing and communicating sensitive compensation issues, while adhering to established processes and guidelines.
- Exceptional analytical and strategic thinking capabilities, with a data-driven approach to decision-making. Advanced proficiency in Excel, Tableau, DOMO, and PowerPoint for reporting and presentations.
- Strong command of CRM systems (e.g., Salesforce) and sales enablement tools. Experience with CPQ platforms and data/reporting systems. Familiarity with SFDC, SalesLoft, and NetSuite is a plus.
- Excellent verbal and written communication skills. Proven ability to present insights and recommendations to executive audiences and collaborate effectively across functions.
- Highly organized and adaptable team player, able to manage multiple priorities and deadlines. Skilled in cross-functional collaboration with HR, Finance, Revenue Operations, and Sales.
- Bachelor’s degree in Business, Marketing, or a related field required; MBA or other advanced degree is a plus.
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!
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Support Operations Manager
11 d’abr.Hays
Madrid, ES