Ofertes d'ocupació a Hyatt

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

About the Role: Entry-level cooks require basic culinary skills or related cooking experience and good communication skills. This is typically a production position that requires in-depth skills and knowledge of all kitchen operations. Capable of producing a consistent product to meet and exceed guests' needs in a timely manner.

If you have experience as an entry-level cook, we'd love to hear from you!

Remember that to work as Entry level-cook in Grand Hyatt Barcelona you must have a valid Spanish residence and permission to work in Spain.

What We Will Love About You

• Proven experience of at least one year as an entry-level cook.
• Knowledge of hygiene and health regulations in this area.
• Handling of the menu based on allergies and dietary restrictions.
• Spanish speaking, at least B2 Level.
  
  

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Complimentary meals at our employee cafeteria
• Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada19 d’abr.

Organization- Grand Hyatt Barcelona

Summary

The Breakfast Server is responsible for providing the highest possible quality of service to guests in an efficient and courteous manner, specifically within the breakfast area of the hotel.

This position requires part-time availability in the morning hours, from 7AM to 11AM.

Duties:

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with RCMI standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag while working.
• Comply at all times with RCMI hospitality standards and regulations to promote safe and efficient hotel operations.
• Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Clear, clean, and reset tables as needed.
• Prepare the buffet station for food setup.
• Ensure the buffet is stocked with cutlery, plates, and glassware.
• Ensure the buffet is stocked with food and drinks at all times.
• Offer premium coffee drinks and à la carte beverages.
• Collect a method of payment from all guests.
• Accommodate any special requests made by a guest or offer appropriate alternatives.
• Familiarize yourself with the operation of the P.O.S. system.
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus regarding cleanliness and appearance.
• Be able to answer the telephone according to standards.
• Have thorough knowledge of menus and current specials in all applicable departments.
• Perform cashiering functions when closing checks and completing end-of-shift paperwork.
• Carry out opening and closing procedures and side work duties according to station rotation assignments.
• Ensure that tables and side stands are always stocked, tidy, and clean.
• Employees must at all times be attentive, friendly, helpful, and courteous to guests, managers, and all their fellow employees.
• Attend meetings as required by management.
• Perform any other duties as requested by management.
  
  

• High School diploma or equivalent and/or experience in a hotel or a related field is preferred.
• Ability to convey information and ideas clearly.
• Ability to evaluate and choose among different courses of action quickly and accurately.
• Capability to perform well in stressful, high-pressure situations.
• Effectiveness in listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
• Competence in working with and understanding financial information and data, as well as basic arithmetic functions.
• Ability to maintain composure and objectivity under pressure.
• Ability to work during 3 weekends per month.
  
  

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Complimentary meals at our employee cafeteria
• Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada12 d’abr.

Main Duties

Operational

• Provides technical assistance, advice to hotel management so as to minimize overhead expenses and maximize productivity in all areas.
• Assist authorized users in relation to operation of the hotel’s IS system hardware, various modules and supporting personal computers.
• Coordinates timely repair and return to service any faulty systems or items of equipment.
• Establishes and implements procedures to ensure backup of data in any IS system.
• Rebuilds data corrupted by either hardware or software faults.
• Coordinates the timely handling of any software fault reports or enhancement requests.
• Sets up emergency procedures and BCP to continue the operation of the hotel in the event of system failure.
• Provides manuals on the issue of IS systems and incorporates those manuals into the relevant operating procedures of the hotel.
• Establishes and Maintain Hyatt necessary Cyber security measures to prevent unauthorized access to the IS systems.
• Provides technical assistance to internal and external audit employees.
  
  

• Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
• Ensures all Information Systems employees provide a courteous and professional service at all times.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
• Maintains positive guest and colleague interactions with good working relationships.
  
  

• Maximizes employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
• Directs employees to ensure productivity meets standards given in accordance with Hyatt Design Standards and Criteria and the Hyatt International Finance Operations Manual.
• Assists with the preparation of the annual Finance Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees.
• Assists with the preparation and regular update of the Finance Departmental Budget, in close cooperation with the Director of Finance ensuring targets are met and costs are effectively controlled.
• Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
• Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.
  
  

• Assists the recruitment and selection of all IS employees; follows the hotel guidelines when recruiting and uses a competency-based approach to selecting employees.
• Ensures the punctuality and appearance of all IS employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
• Maximizes the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
• Conducts annual Performance Development Discussions with employees and supports them in their professional development goals.
• Plans and implements effective training programmes for employees in coordination with the Training Manager and Departmental Trainers.
• Encourages employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
• Supports reinforcement of Hyatt’s Values.
• Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.
• Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
• Feedback the results of the Employee Opinion Survey and to ensure that the relevant changes are implemented.
  
  

• Managing the department in a professional, efficient manner with flexible service where possible, to ensure maximum guest satisfaction, consistent with Grand Hyatt Barcelona and Hyatt International Standards, through planning, organizing, directing and controlling the Information Systems policies and procedures, operation and administration.
• Assists with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division and ensures annual review to accurately reflect any changes.
• Ensures the availability of any stationery or consumables required by any IS systems.
• Ensures that all licenses are complete and up to date.
• Conducts regular Departmental Communication Meetings.
  
  

• Attends and contributes to all training sessions and meetings as required.
• Is knowledgeable in statutory legislation in employee and industrial relations.
• Exercises responsible management and behavior at all times and positively representing the hotel management team and Hyatt International.
• Maintains strong, professional relationship with relevant representatives from competitor hotels, business partners and other organizations.
• Reads the hotel's Employee Handbook and has an understanding of and adheres to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Information Systems function as dictated by the industry, company and hotel.
• Carry out any other reasonable duties and responsibilities as assigned.
• Leadership experience in a similar role required.
• University/College degree in a related discipline required.
• Understanding of hotel applications an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable with exceptional attention to detail.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.