Ofertas de empleo de Ingeniero/a de Soporte Técnico

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

API MySQL Python Oracle OpenShift iOS ITIL Power BI

Position Title: Technical Support Analyst
Area: IOS
Location: Málaga

Description
Position Title: Technical Support Analyst
Division/Soc: SCIB Global
Area: IOS
Location: Málaga

WHAT YOU WILL BE DOING
As a Technical Support Analyst your tasks and goals will include:
• Technical Level 0 and 1 support of the global SCIB platform both onsite and remote.
• Reception, prioritization, investigation, escalation and resolution of incidents.
• Critical Alerts monitoring.
• Rising and follow up of continuous improvement plans for batch and online.
• Continuous collaboration with second-level teams and suppliers.
• Monitoring of metrics in order to improve and detect their deterioration.
• Communication with users being the only communication link with Business at times.
• Knowledge of monitoring applications.
• Experience in ITIL framework.
• Management and resolution of incidents and requests through Service Now.

EXPERIENCE
• 0-3 years of experience in relevant fields.

EDUCATION
• Degree in Computer Science.

SKILLS & KNOWLEDGE
Techniques:
• Technical knowledge on the configuration and structure of SCIB platforms.
• Technical knowledge of incident flows and product production start-up.

Knowledge:
• Indispensable basic knowledge of wholesale banking and financial products.
• Indispensable English B2.
• Desirable knowledge of Python, Elastic Search, Openshift, Appian, API Connect, Oracle, MySQL, PowerBI, …etc.

Other:
• Work under stressful situations.
• Teamwork.
• Adaptation to change.
• Guards availability.
• Travel availability.
• Ability to provide remote support (different geographies).
• With initiative and communication skills.
• Results oriented.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada23 mar.

Python SolidWorks Machine Learning Office

Organisation/Company: University of A Coruña

Research Field: Engineering » Other

Researcher Profile: First Stage Researcher (R1)

Positions: Bachelor Positions

Country: Spain

Application Deadline: 27 Mar 2025 - 15:00 (Europe/Brussels)

Type of Contract: Permanent

Job Status: Full-time

Hours Per Week: 35

Offer Starting Date: 1 Apr 2025

Is the job funded through the EU Research Framework Programme?

Horizon Europe

Reference Number: 2025/CP/047

Is the Job related to staff position within a Research Infrastructure?

No

Offer DescriptionGrant/funding reference: European Project PILLAR-robots (GA101070381)

Job title: PILLAR-robots Purposeful Intrinsically-motivated Lifelong Learning Autonomous Robots

Job DescriptionResearch Technician for the development of implementations in real robots of the motivational architecture of a cognitive mechanism within the framework of the HORIZON PILLAR-ROBOTS project applied to cases such as edutainment.

Tasks to be Performed:Research tasks related to artificial cognitive systems and autonomous robotics and their implementation in real robots.

It entails the development of a motivational and representation system within a cognitive architecture for robots, within the framework of lifelong learning, making the system autonomously generate motivations that guide behavior at every moment, based on its perceptions and experiences acquired in the past.

To do this, and following the philosophy of cognitive robotics, the biological mechanisms of autonomous learning that take place in human beings must be emulated in the robot.

Likewise, prior training in artificial intelligence techniques is required, such as machine learning and computer vision, as well as extensive knowledge of mechatronics, in addition to programming robots in Python language in ROS2 and realistic simulation environments such as Unreal Engine or Mujoco.

Evaluation Criteria (rating out of 15 points):Degree in Mechatronic Engineering, or equivalent.

3 pts.

(0.5 pts./year)Demonstrable professional experience related to hardware technology industries.

1 pt./year (max 2 pts.

)Final degree project related to the activities of the plaza.

2 pts.

(1 pt./year)Certified training in Solidworks.

1 pt.Certified training in the design and manufacturing of sensors and integrated circuits.

1 pt.Selection ProcessWhere to Apply: UDC online services site.

Applications should be addressed to the Office of the Vice-Rectorate for Research and Transference, and include the call reference.

Deadline: 5 working days from the day following the publication of the call on the official bulletin board of the UDC online services site.

Additional CommentsIndicate in the CV the tasks carried out in each of the jobs.The court will not evaluate those merits that are not sufficiently documented, nor those presented outside the deadline established for the presentation of applications.If no candidate has a score higher than 10 points, the position may be vacated.A waiting list will be created with the candidates who achieve above 12 points.Support Documentation:Copy of national identity document.CV.Responsible declaration that the requirements of the call are fulfilled.*If you are a candidate from abroad Spain, please contact ****** for instructions on how to apply through the official electronic register of the University.

#J-18808-Ljbffr

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada22 mar.

Office

Job Offer: IT Support Technician Native German Speaker

Location: Barcelona

Salary: 22,000/year + up to 2,400 bonus

️ Relocation: 500 for flight + accommodation assistance

Responsibilities:

• Provide 1st level IT support via phone, email, and chat.
• Troubleshoot hardware/software issues.
• Work with ITSM systems (preferably ServiceNow).
  
  
  

• Experience in IT support (1st/2nd level).
• Knowledge of Windows 10, Office 365, MS Teams.
• Advanced English (C1).
  
  
  

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada20 mar.

Teletrabajo

Job Title: Spanish-Speaking Technical Support Specialist – Join Cross Border Talents in Barcelona!

Location: Barcelona, Spain

Employment Type: Full-Time

About Cross Border Talents:

At Cross Border Talents, we specialize in connecting top talent with the world’s most innovative companies. As a global leader in recruitment and technical support, we’re committed to providing exceptional service to both clients and customers. Our team is growing, and we’re looking for a Spanish-Speaking Technical Support Specialist to join us in Barcelona. If you’re passionate about solving technical challenges, helping others, and delivering outstanding service, we want you on our team!

The Role:

As a Spanish-Speaking Technical Support Specialist at Cross Border Talents, you'll be the go-to expert for our Spanish-speaking customers. Your role will involve troubleshooting technical issues, providing solutions, and offering exceptional support to ensure customer satisfaction. You’ll engage directly with clients, diagnosing technical problems, guiding users through solutions, and offering advice on optimizing their experience. If you enjoy problem-solving and helping others, this role is for you!

Key Responsibilities:

• Provide technical support to Spanish-speaking customers via phone, email, and chat.
• Troubleshoot and resolve hardware and software issues efficiently and accurately.
• Guide customers through step-by-step solutions, explaining complex technical concepts in simple terms.
• Maintain detailed records of customer interactions and issue resolutions.
• Collaborate with other technical teams to escalate complex issues and ensure timely solutions.
• Stay up-to-date with product knowledge, troubleshooting techniques, and industry trends to offer the best support.
• Ensure a positive customer experience by delivering timely, effective, and professional service.
  
  
  

• Fluency in Spanish (written and spoken) is essential.
• Strong technical problem-solving skills and an ability to troubleshoot both hardware and software issues.
• Excellent communication skills, with the ability to explain technical issues in an understandable way.
• Customer-focused mindset, with a passion for helping others and ensuring their satisfaction.
• Previous experience in technical support or a related field is a plus.
• Ability to work in a fast-paced environment and adapt to changing technologies.
  
  
  

• Global Opportunities: Work with a diverse, international team and make an impact in the global tech landscape.
• Career Growth: We provide opportunities for career advancement, training, and personal development.
• Vibrant Barcelona: Enjoy working in one of Europe’s most beautiful and exciting cities.
• Great Benefits: Competitive salary, health insurance, flexible working hours, and additional perks!