Ofertas de empleo de Ingeniero/a de Soporte Técnico

• Nivel de experiencia---
• Tipo de contratoConsultor
• Publicada20 ene.

. Office

Job Description: IT Support Engineer

Roles and Responsibilities:

Detailed Primary Description of project/Requirement Description

• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
• Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
• Inventory management
• Imaging of Laptops & Desktops
• Printer Management
• Assistance in fixing issues for Conference room and working with Vendor for room setup
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
• Network & Sharing printer installation
• Knowledge of Office 365 support
• Coverage/compliance software installation and troubleshooting
• Good communication skill
• Good Knowledge of DHCP, DNS.
• Maintain IT inventory, coordinate vendor support, and assist with procurement
• Support Mac devices
• Strictly adhere to defined Service Level Agreements (SLA’s)
• Support recurring meetings, events, and after-hours activities as required
• Documenting incidents, problems, and resolutions for future reference and for the knowledge base
• Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.

Good to have skills

• L1 level network troubleshooting and resolution for LAN Connectivity
• Hands & feet support to Backend team for Network/Server/application issue
• Working with vendor support contacts to resolve technical issues
• Labelling Racks & devices
• Server mounting/movement
• Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada11 ene.

Teletrabajo .

Join Zahoree and Take Your Career to the Next Level!

Are you passionate about technology and helping others solve problems?

At Zahoree, we're looking for a Technical Support Specialist for the Italian and French region, to provide outstanding support to our customers and help them overcome technical challenges with confidence.

What You'll Do

Troubleshoot and resolve technical issues via phone, email, or remote support.

Communicate clearly and simply, making technology easy to understand for all users.

Document solutions and collaborate with the team to continuously improve support processes.

What We're Looking For

Fluency in

Italian/French

Knowledge of troubleshooting hardware/software issues (full training provided).

Passion For Helping Others And Strong Problem-solving Skills.

Ability to prioritize and stay organized in a fast-paced environment.

Proactive attitude and eagerness to learn and grow.

Bonus: Prior IT support experience and familiarity with smart home devices.

Why You'll Love Working With Us

Real opportunities for professional growth and continuous learning.

Energetic, passionate, and collaborative team environment.

Work with cutting-edge technology and tools.

Competitive salary, hybrid work model, and excellent benefits.

Perks & Benefits

Professional development support

Company events

Company computer

Free parking

Location: Hybrid remote in ***** Málaga, Spain

Job Type: Full-time

Languages Required: Italian -

French

How To Apply

Send your CV and a brief cover letter to ****** or apply directly through this channel.

Tipo de puesto: Jornada completa

Ubicación del trabajo: Teletrabajo híbrido en ***** Málaga, Málaga provincia