Ofertas de empleo de Ingeniero/a de Soporte Técnico

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada8 dic.

HTML Resolución de problemas Tecnología de la información Gestión de infraestructuras de tecnologías de la información Sistemas operativos ciberseguridad Resolución de incidencias Ciencias de la computación Infraestructura Resolución de problemas de software Linux ITIL

Company Description

Quantexa’s Decision Intelligence Platform enables organizations to make confident decisions by connecting siloed systems and visualizing complex relationships within their data. Through creating a single, trusted view of data, the platform supports strategic, operational, and tactical decision-making to mitigate risks and uncover opportunities. Quantexa empowers organizations to build efficiency and resilience by leveraging data in context. With a global presence, the company operates from offices in cities such as London, New York, Boston, Toronto, Singapore, and Sydney, among others.

This is a full-time, on-site IT Support Engineer role based in Málaga. The IT Support Engineer will manage and troubleshoot system issues, provide technical assistance to employees, and resolve software and hardware-related problems. Core responsibilities include maintaining the IT infrastructure, ensuring its optimal performance, and providing timely support. Additionally, the role involves collaborating with team members to enhance IT systems and ensure a seamless technology experience across the organization.

• Proficiency in diagnosing and troubleshooting software and hardware issues
• Experience with network administration and IT infrastructure management
• Knowledge of operating systems, including Windows, macOS, and Linux
• Strong understanding of cybersecurity principles and practices
• Excellent communication skills with the ability to provide clear and effective technical support
• Organization and problem-solving abilities to handle multiple tasks and prioritize effectively
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada7 dic.

Teletrabajo .

Join Zahoree and Take Your Career to the Next Level!

Are you passionate about technology and helping others solve problems?

AtZahoree, we're looking for aTechnical Support Specialistfor the Benelux region, to provide outstanding support to our customers and help them overcome technical challenges with confidence.

What You'll Do

Troubleshoot and resolve technical issues via phone, email, or remote support.

Communicate clearly and simply, making technology easy to understand for all users.

Document solutions and collaborate with the team to continuously improve support processes.

What We're Looking For

Fluency inDutch/French.

Knowledge of troubleshooting hardware/software issues (full training provided).

Passion For Helping Others And Strong Problem-solving Skills.

Ability to prioritize and stay organized in a fast-paced environment.

Proactive attitude and eagerness to learn and grow.

Bonus:Prior IT support experience and familiarity with smart home devices.

Why You'll Love Working With Us

Real opportunities for professional growth and continuous learning.

Energetic, passionate, and collaborative team environment.

Work with cutting-edge technology and tools.

Competitive salary, hybrid work model, and excellent benefits.

Perks & Benefits

Professional development support

Company events

Company computer

Free parking

Location:Hybrid remote in***** Málaga, Spain

Job Type:Full-time

Languages Required:Dutch (French a plus)

How To Apply

Send your CV and a brief cover letter ****** apply directly through this channel.

Tipo de puesto: Jornada completa

Ubicación del trabajo: Teletrabajo híbrido en ***** Málaga, Málaga provincia

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada7 dic.

Teletrabajo .

Join Zahoree and Take Your Career to the Next Level!

Are you passionate about technology and helping others solve problems?

AtZahoree, we're looking for aTechnical Support Specialistfor the Benelux region, to provide outstanding support to our customers and help them overcome technical challenges with confidence.

What You'll Do

Troubleshoot and resolve technical issues via phone, email, or remote support.

Communicate clearly and simply, making technology easy to understand for all users.

Document solutions and collaborate with the team to continuously improve support processes.

What We're Looking For

Fluency inDutch/French.

Knowledge of troubleshooting hardware/software issues (full training provided).

Passion For Helping Others And Strong Problem-solving Skills.

Ability to prioritize and stay organized in a fast-paced environment.

Proactive attitude and eagerness to learn and grow.

Bonus:Prior IT support experience and familiarity with smart home devices.

Why You'll Love Working With Us

Real opportunities for professional growth and continuous learning.

Energetic, passionate, and collaborative team environment.

Work with cutting-edge technology and tools.

Competitive salary, hybrid work model, and excellent benefits.

Perks & Benefits

Professional development support

Company events

Company computer

Free parking

Location:Hybrid remote in***** Málaga, Spain

Job Type:Full-time

Languages Required:Dutch (French a plus)

How To Apply

Send your CV and a brief cover letter ****** apply directly through this channel.

Tipo de puesto: Jornada completa

Ubicación del trabajo: Teletrabajo híbrido en ***** Málaga, Málaga provincia

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada1 dic.

. API TSQL Linux Excel Fintech Office Word

About DT One

DT One operates a global network for mobile top-up solutions and innovative mobile rewards. By using smarter mobile technology solutions we enable more people in emerging economies to be more connected more often - so that no one is left out.

Through our network of over 1500 partners we interconnect over 550 mobile operators in 160 countries, with a market of more than five billion consumers.

We are headquartered in Singapore with regional offices in Barcelona, Dubai, London Manila and Miami.

DT One is committed to empowering people and businesses through accessible and reliable mobile top-ups and digital non-cash micropayments. As the communications and fintech landscapes evolve, DT One stands poised to play a pivotal role in shaping the future of cross-border micropayments and digital value payments.

For more information visit www.DTOne.com

Context of the role

We are looking for a proactive and customer-focused Technical Support Engineer to join our Customer Care team in Barcelona. In this role, you will be the first point of contact for our global customers, resolving technical issues, ensuring smooth service delivery, and providing an exceptional customer experience. You will combine strong problem-solving skills with clear communication to troubleshoot and resolve queries, coordinate with internal teams, and keep customers informed every step of the way. If you are passionate about technology, eager to learn, and committed to delivering excellent service, we would like to hear from you.

What You'll Do

• Troubleshoot and respond to customer issues. Provide timely updates and resolution to customer queries, according to the SLA process.
• Monitor and troubleshoot system alerts, escalate critical issues, and follow up with various stakeholders throughout service restoration.
• Participate in on duty rotation during weekends and public holidays when required.
• Manage customer accounts and configurations
• Resolve product or service issues by investigating the root cause of the problem.
• Escalate the issue to the relevant team internally / externally
  
  

• Minimum diploma or a degree in Information Technology, Computer Science or equivalent.
• Development Programming language knowledge is a must.
• Strong troubleshooting and analytical skills.
• Excellent interpersonal skills, and good English communication skills. Additional languages will be an advantage.
• Commitment to follow through on actions, with attention to detail.
• Ability to work effectively under pressure, prioritize tasks and follow processes.
• Demonstrate motivation to learn new skills and technologies.
• Good understanding of web services, API and IP based protocols.
• Understanding of Linux and SQL is an advantage.
• Proficient in MS suite of Office applications (Word, Excel). Advanced proficiency in Excel is an advantage.
• Background in Customer Service experience within the Telecommunications and/or Banking industry is preferred.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada7 sept.

Office .

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.

AVEVA’s Early Careers Recruiting team are actively searching for Technical Support Graduates to fill our thriving program.

Location: Madrid, hybrid working in the office 3 days per week.

If you are looking to launch your career in the areas of industry, technology and client-facing work, look no further than the Technical Support Engineering Graduate role at AVEVA.

As a member of the Technical Support team, our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA. In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.

As a Technical Support Graduate Engineer, you will:

• Complete our New Hire Orientation and a thorough training program
• Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site
• Teach our users how to use our software as an instructor and trainer
• Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
• Grow your technical skill-set by developing a solid foundation in the AVEVA Products, related software and industry technologies.
  
  

• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Bachelor's Degree, Master's Degree covering Material Procurement and Supply Chain Management
• Proficiency in a European language is a plus
  
  

• Competitive pay
• Mentorship: You will be assigned a technical mentor to guide you during your graduate programme
• Continuous Learning: You will be supported to gain the relevant professional development to support your work
• A comprehensive graduate development program