Ofertas de empleo de Ingeniero/a de Soporte Técnico

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada26 ene.

Teletrabajo .

Join Zahoree and Take Your Career to the Next Level!Are you passionate about technology and helping others solve problems? At Zahoree, we're looking for a Technical Support Specialist for the Italian and French region, to provide outstanding support to our customers and help them overcome technical challenges with confidence.What You'll Do:Troubleshoot and resolve technical issues via phone, email, or remote support.Communicate clearly and simply, making technology easy to understand for all users.Document solutions and collaborate with the team to continuously improve support processes.What We're Looking For:Fluency in Italian/French.Knowledge of troubleshooting hardware/software issues (full training provided).Passion for helping others and strong problem-solving skills.Ability to prioritize and stay organized in a fast-paced environment.Proactive attitude and eagerness to learn and grow.Bonus: Prior IT support experience and familiarity with smart home devices.Why You'll Love Working With Us:Real opportunities for professional growth and continuous learning.Energetic, passionate, and collaborative team environment.Work with cutting-edge technology and tools.Competitive salary, hybrid work model, and excellent benefits.Perks & Benefits:Professional development supportCompany eventsCompany computerFree parkingLocation: Hybrid remote in ***** Málaga, SpainJob Type: Full-timeLanguages Required: Italian - FrenchHow to Apply:Send your CV and a brief cover letter to ****** or apply directly through this channel.Tipo de puesto: Jornada completaUbicación del trabajo: Teletrabajo híbrido en ***** Málaga, Málaga provincia

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada25 ene.

. Cloud Coumputing Big Data

Location: El Pardo, Spain

Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.

Thales in Spain is a leader in technological solutions applied to Defence, Aeronautics, Security, Transportation and Space and, furthermore, is a global centre for excellence in Space, Security of Critical Infrastructures and Transportation. With a turnover of €320 million and a staff of 1,200, it exports approximately 40% of its total production principally to the Middle East, North Africa and Latin America.

En defensa y seguridad, las fuerzas armadas, los gobiernos y las organizaciones mundiales confían a Thales su ayuda para lograr y mantener la seguridad, la superioridad táctica y la independencia estratégica frente a cualquier tipo de amenaza. En un mundo cada vez más imprevisible, los gobiernos confían en nuestra experiencia para proteger a sus ciudadanos y hacer del mundo un lugar más seguro, desde el diseño de sensores inteligentes y la conexión de soldados en el campo de batalla digital hasta la entrega de soluciones que protegen estados, ciudades e infraestructuras críticas.

En España, Thales Sistemas está especializada en sistemas de Mando y Control, Comunicaciones Tácticas y Modelado y Simulación de soluciones de direccionamiento en el ámbito de la Defensa y Seguridad. Thales es el líder español en Sistemas de Información y Comunicación (CIS) tácticos Land que cubren todo el ciclo de vida del producto (diseño, desarrollo, producción, ILS). Con sede en Leganés, Thales Sistemas cuenta con una plantilla altamente especializada de más de 100 personas, la mayoría ingenieros que participan en las siguientes actividades:

• Sistemas de comunicaciones e información (CIS) para apoyar la función de mando y la toma de decisiones
• Electrónica integrada para aeronaves militares
• Comunicaciones tácticas
• Ayudas de radionavegación para el tráfico aéreo
  
  
  

• Reparar radios (reemplazar tarjetas) y verificar su funcionamiento.
• Reparar amplificadores y verificar su funcionamiento.
• Reparar los cargadores de baterías PR4G y su cableado.
• Calibrar casos.
• Reparar periféricos como micrófonos y altavoces.
• Reparación de duplicadores DDI.
  
  
  

• Grado medio o superior en electrónica.
• Al menos 5 años en el mantenimiento de componentes electrónicos.
• Conocimientos técnicos electrónicos.
• Comportamiento proactivo y analítico.
  
  
  

• Conocimiento del ecosistema de radio PR4G.
• Experiencia en el ámbito militar.
  
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada25 ene.

Teletrabajo .

Join Zahoree and Take Your Career to the Next Level!

Are you passionate about technology and helping others solve problems?

At Zahoree, we're looking for a Technical Support Specialist for the Italian and French region, to provide outstanding support to our customers and help them overcome technical challenges with confidence.What You'll Do:Troubleshoot and resolve technical issues via phone, email, or remote support.Communicate clearly and simply, making technology easy to understand for all users.Document solutions and collaborate with the team to continuously improve support processes.

What We're Looking For:Fluency in Italian/French.Knowledge of troubleshooting hardware/software issues (full training provided).

Passion for helping others and strong problem-solving skills.Ability to prioritize and stay organized in a fast-paced environment.Proactive attitude and eagerness to learn and grow.

Bonus: Prior IT support experience and familiarity with smart home devices.Why You'll Love Working With Us:Real opportunities for professional growth and continuous learning.Energetic, passionate, and collaborative team environment.Work with cutting-edge technology and tools.Competitive salary, hybrid work model, and excellent benefits.

Perks & Benefits:Professional development supportCompany eventsCompany computerFree parking Location: Hybrid remote in ***** Málaga, SpainJob Type: Full-timeLanguages Required: Italian - FrenchHow to Apply:Send your CV and a brief cover letter to ****** or apply directly through this channel.Tipo de puesto: Jornada completaUbicación del trabajo: Teletrabajo híbrido en ***** Málaga, Málaga provincia

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada22 ene.

Javascript Python Agile CSS HTML Linux Cloud Coumputing AWS PostgreSQL Fintech Salesforce Office

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we´ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You´ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

Technical Support Engineer

Madrid Office - Hybrid: 4 days in the office, 1 day working from home

We are seeking a talented Technical Support Engineer to become an integral part of our support engineering team. In this role, you will collaborate with a group of specialists, providing comprehensive support across all areas of our business.

What we offer:
- Competitive salary and benefits package
- Discretionary bonus based on performance
- Continued personal development through training and certification
- We are Open Source friendly, following Open Source principles in our internal projects and encouraging contributions to external projects

Responsibilities:
- Troubleshoot applications, services, and infrastructure issues reported by end-users of the systems developed by our engineering teams.
- Verify and document issues and bugs for accurate tracking and escalation.
- Manage incidents, including communication with stakeholders and coordination with development teams.
- Collaborate with Software Engineering teams to establish support workflows and monitoring plans for new products and projects.
- Partner with trusted vendors to resolve service events.
- Work with software development engineers to enhance processes and conduct code reviews.
- Work on a collaborative rotation (shifts) to cover support on different time zones.
- Perform (out of hours) on-call on a rotating basis to address high-severity incidents and critical issues.

About you:
- Experience providing Level 2 (L2) support in a tech-driven business environment.
- Proficient problem-solving skills and strong technical troubleshooting abilities.
- Software development experience, particularly with Python.
- A strong desire to identify and resolve root causes, systematically preventing issues from recurring by collaborating with code owners.
- Excellent written and interpersonal communication skills, along with a willingness to uphold Ebury´s values.
- English proficiency is required.
- Familiarity with AWS and/or Google Cloud, and Linux administration is a plus.
- Knowledge of Spanish or Portuguese is a bonus.
- Additional valuable skills and knowledge include Salesforce Administration, Agile methodologies, Continuous Integration, Frontend Development (HTML, CSS, and JavaScript), PostgreSQL, and Observability.

Participation in an on-call rotation will be occasionally required to ensure 24/7 system reliability and response to critical incidents.

If you´re excited about this job opportunity but your background doesn´t match exactly the requirements in the job description, we strongly encourage you to apply anyway. You may be just the right candidate for this or other positions we have.

• Nivel de experiencia---
• Tipo de contratoConsultor
• Publicada20 ene.

. Office

Job Description: IT Support Engineer

Roles and Responsibilities:

Detailed Primary Description of project/Requirement Description

• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
• Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
• Inventory management
• Imaging of Laptops & Desktops
• Printer Management
• Assistance in fixing issues for Conference room and working with Vendor for room setup
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
• Network & Sharing printer installation
• Knowledge of Office 365 support
• Coverage/compliance software installation and troubleshooting
• Good communication skill
• Good Knowledge of DHCP, DNS.
• Maintain IT inventory, coordinate vendor support, and assist with procurement
• Support Mac devices
• Strictly adhere to defined Service Level Agreements (SLA’s)
• Support recurring meetings, events, and after-hours activities as required
• Documenting incidents, problems, and resolutions for future reference and for the knowledge base
• Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.

Good to have skills

• L1 level network troubleshooting and resolution for LAN Connectivity
• Hands & feet support to Backend team for Network/Server/application issue
• Working with vendor support contacts to resolve technical issues
• Labelling Racks & devices
• Server mounting/movement
• Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.